Community Safety

The safety of our employees, customers and the general public in the communities where we do business is of paramount importance to American Water. We recognize that fostering an environment that promotes a healthy and safe workplace is integral to our operations.

As a company, American Water is responsible for establishing, implementing, promoting and managing safety programs and activities that facilitate continued safety improvement, injury reduction and compliance with applicable Federal, state and local regulations. These programs contribute to improved employee productivity, performance and morale; reduction or containment of associated costs, and the well-being of the general public.

Our safety programs have a number of elements and are developed in accordance with our Health and Safety Policy to address specific issues and needs within each operation. Our employees participate in ongoing operational safety education, including courses on such topics as defensive driving, work zone safety, hazardous chemical handling, confined space entry and fall protection, among many others.

Safety programs and procedures developed under this policy include:

• Supporting practices that are developed, reviewed and updated to provide guidance on safe performance of activities in the workplace and are reflective of changes in organizational, operational and regulatory needs.

• Strategy and priority development and implementation of safety improvements based on risk analysis of work places, work tasks and related potential injuries and incidents.

• Development of and measurement against, specific company safety performance targets and safety accountabilities for employees at all levels of the organization.

• Ongoing assessment and review of processes, activities and supporting safety programs to gauge effectiveness and identify opportunities for continued improvement.

• Consistency of implementation and compliance with Company and regulatory requirements.

• Defined and monitored contractor qualifications and requirements for safety performance in accordance with approved contract documents, applicable laws and regulations.

Visit our other sections
Health and Safety Policy