American Water’s partnerships with communities on water and wastewater management have yielded substantial cost reductions, measurable performance improvements and superior service to citizens.
By offering a suite of automated billing services, we have helped communities operate their water utilities more efficiently. By implementing advanced information technology plans and using the internet, we help communities automate traditional manual processes, including:
By centralizing systems and applications, we can reduce costs and eliminate redundancy in systems, staff and support. And by leveraging these applications over time, communities can realize continued efficiency improvement.