Billing & Payment Info
Pay your bill online, Automatic Payments and Paperless Billing: Sign up for My Account at amwater.com/myaccount and enroll in Auto Pay and Paperless Billing. With Auto Pay, your bill will be paid on time, every time, directly from your checking or savings account. Be sure to have your account number handy.
Visit amwater.com/billpay. Be sure to have your 16-digit account number handy.
Save time and money and sign up for Auto Pay. Your bill will be paid on time, every time, directly from your checking or savings account on the date it is due. No stamps are required. You’ll still receive a copy of your bill before the due date, so you will have time to ask any questions before payment. Best of all, it’s totally free! To enroll in the program, log on to My Account or contact our customer service center.
Pay by Mail
Use the envelope provided with your bill, and send your payment along with the payment stub. No cash, staples or paper clips please. Mail to: California American Water, P.O. Box 7150, Pasadena, CA 91109-7150
Pay by Phone
If you do not have questions about your bill, you can pay by phone using your Visa or MasterCard by calling 855-748-6066. Be sure to have your account number handy.
Want to avoid the transaction fee? There is no charge to pay by e-check through My Account. Not registered? Visit amwater.com/myaccount.
Pay In Person at Local Payment Location
California American Water has agreements with several authorized payment locations across the state. Please note that this list changes periodically. Customers are encouraged to call the location first, to ensure they still accept payments for California American Water. Please note these locations DO NOT accept payments by mail. Find a payment location:
Pay Through a Third Party
If someone handles paying your bills, such as a relative, trustee or social service organization, we can send a copy of your bill, as well as a reminder, past-due and shut-off notices, to that third party. To add a third-party, visit My Account or contact our customer service center at 888-237-1333, Monday through Friday, 7 a.m. to 7 p.m.