January 15, 2020
SAN DIEGO (Jan. 14, 2020) – California American Water has a new plan to help customers when disaster strikes. The Disaster Relief plan will enable customers affected by natural disasters to engage a host of benefits, including deposit waivers, collection suspension and bill cancellation for those whose homes are destroyed.
These protections would begin as soon as an official disaster is declared and are designed to take stress off customers during their time of need.
“When disaster strikes, the last thing you want to think about is your water bill,” said California American Water president Rich Svindland. “These state approved measures will hopefully help customers out and give them less one thing to worry as they recover from disaster. And the best part is these benefits kick in automatically when a disaster is declared.”
Some of these disaster rel...