California American Water Offers Grace Period to Furloughed Federal Employees

SACRAMENTO, CALIF. (Jan. 31, 2019) – California American Water is offering a 30-day billing grace period for federal workers who were adversely affected by the recent government shutdown.

Customers affected by the shutdown may request a 30-day grace period on their account by contacting the company’s customer service line at 1-888-237-1333. During this time, qualifying customers will continue to receive a bill, but will not incur late payment fees or be subject to collection efforts. In addition, these customers will not be disconnected due to non-payment during the 30-day period.

These protections come in addition to those offered in the company’s standard customer service policy, which includes offering payment plans and working with customers to address billing concerns.

California American Water Customer Service Number: 1-888-237-1333.

California American Water, a subsidiary of American Water (NYSE: AWK), provides high-quality and reliable water and/or wastewater services to more than 615,000 people.

Founded in 1886, American Water is the largest publicly traded U.S. water and wastewater utility company. The company employs more than 7,100 dedicated professionals who provide regulated and market-based drinking water, wastewater and other related services to an estimated 15 million people in 47 states and Ontario, Canada. More information can be found at www.amwater.com.