Inclusion and Diversity

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Diversity of backgrounds, ideas, thoughts, and experiences is vital to our culture and the way we do business. Creating an environment where differences are embraced and where every person feels engaged and included makes us safer, stronger, and more successful.

We encourage, honor, and celebrate differences in our employees, including race or ethnicity, gender or gender identity/expression, spiritual practice, age, nationality, military or veteran status, sexual orientation, physical, mental, intellectual, or learning abilities, education, and personal style to name just a few. Diverse employees make us more successful in serving our very diverse customers across the country.

We want to foster an environment where our people can work safely, both physically and emotionally, generate great ideas, provide the best customer service, and make a difference in the communities we serve. By cultivating an inclusive and diverse work environment guided by our core values, we enable any one or group of us to develop the next big idea, delight our customers, grow our company and create a future of success.


American Water Employee awarded with with prestigious Pride award

See what makes American Water’s employees #beautifullydifferent.


In celebration of International Women’s Day, our team from Virginia American Water partnered with AlexRenew to recognize women in the water utility industry.

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Our inclusion and diversity objectives, and progress towards achieving them, will be assessed annually to ensure they align with our business and people strategies.