Payment Locations

Hawaii American Water partners with many Authorized Payment Locations across the state where you can pay your bill in person. These locations include supermarkets, drug stores and other local merchants.
If you would like to make a payment in person, just enter your Zip Code in the box below, click “Search” and the nearest authorized payment locations will be listed. We strongly encourage customers to make payments only at the authorized payment locations found below. Please note: these locations DO NOT accept payments by mail.

Some Hawaii American Water facilities accept customer payments on location. Please see the below list of payment locations and details.

Hawaii American Water
Address: Hawaii Kai Towne Center, Executive Plaza, 6700 Kalanianaole Highway, Suite 206, Honolulu, HI 96825
Hours: Monday – Friday, 9:00 AM – 4:00 PM; closed on holidays
What to bring: Account Number or copy of your bill is preferred, but not required.
Other Details: Cash, Check, Money Order, Credit Card and Debit Card Payments accepted. A payment box is also available.