*This feature is only available for residential customers
Pay with credit card:
Pay with your bank account:
Send payment along with payment stub to:
Hawaii American Water
P.O. Box 7150
Pasadena, CA 91109-7150
No cash, staples or paper clips please.
Hawaii American Water has agreements with several authorized payment locations across the state.
Find your local payment location.
Please note that this list changes periodically. Customers are encouraged to call the location first, to ensure they still accept payments for Hawaii American Water. Please note these locations DO NOT accept payments by mail.
If someone handles paying your bills, such as a relative, trustee or social service organization, we can send a copy of your bill, as well as a reminder, past-due and shut-off notices, to that third party. To add a third-party, visit My Account or contact our customer service center at 1-800-492-8373, Monday through Friday, 7 a.m. to 7 p.m.