November 17, 2017
Company alerts customers to reports of individual posing as water company employee
DAVENPORT, IA (November 16, 2017) – Iowa American Water today issued an advisory warning to customers to be wary of persons posing as water company personnel to gain access to their homes. This advisory comes after a customer contacted the water company to report that an individual knocked on their door claiming to be a water company employee and requested access to their home. Fortunately, the customer denied the individual access to their home because they did not have an appointment scheduled with the water company, and the individual did not have an ID badge.
“For the safety of our customers, we are issuing this alert,” said Mary Jane Midgett, Director of Operations for Iowa American Water. “Customers are always encouraged to contact our customer service center at 1-866-641-...