Iowa Utilities Board Approves New Rates for Iowa American Waterarrow

March 27, 2017

Dateline City: DAVENPORT, Iowa $38 million in infrastructure investment drives need for rate adjustments On February 27, 2017, the Iowa Utilities Board (IUB) issued its final order in Iowa American Water’s rate case that was filed on April 29, 2016. On March 24, 2017, the IUB approved the company’s rate design and set an effective date of March 27, 2017. The need for the rate adjustment was driven primarily by significant investment made by the company to improve and replace water infrastructure. According to Randy Moore, president of Iowa American Water, the company has invested approximately $38 million in water system improvements statewide in the last three years to ensure ...

Read More

Stop Leaks and Save Money with Help from Iowa American Water and the EPA During Fix a Leak Weekarrow

March 20, 2017

Dateline City: DAVENPORT, Iowa Free materials and resources available to help reduce the trillion-plus gallons of water lost in residential leaks every year, which also impact customer bills Iowa American Water has partnered with the U.S. Environmental Protection Agency (EPA) to promote the ninth annual Fix a Leak Week, which runs from March 20-26. The national campaign, part of the EPA’s WaterSense program, is designed to raise awareness about small leaks and other water that may be inadvertently wasted within homes. With more than 110 million households in this country, a seemingly minor leak from a faucet, toilet, or showerhead collectively results in a tremendous amount of...

Read More


March 10, 2017

Dateline City: DAVENPORT, Iowa The American Society of Civil Engineers’ (ASCE) latest Report Card for America’s Infrastructure, issued every four years since 2001, recently gave the nation’s water systems a D grade, and wastewater systems a D+ grade. This remains in line with the last few reports, and heightens the sense of urgency to take actions that will turn around the condition of this often overlooked category of infrastructure. “Once again, as the ASCE grades on drinking water infrastructure have come in, we see a national need to upgrade, repair, and maintain a vast system responsible for the most valuable resource we all rely on each day,” said Randy Moore, President of Iowa American Water. “The nation’s water systems have received a grad...

Read More

Rate Adjustment for Iowa American Water Approved by Iowa Utilities Boardarrow

February 27, 2017

Dateline City: DAVENPORT, Iowa Over $38 million in infrastructure investment drives need for rate change DAVENPORT, Iowa--(BUSINESS WIRE)--Following a 10-month review, the Iowa Utilities Board (IUB) today issued an order adjusting rates for Iowa American Water. Iowa American Water’s investment of approximately $38 million in water system improvements is the primary driver behind the rate change request. In its final rate order, the IUB approved an overall increase in additional annual revenue of $3.9 million or 10.37 percent. This final order amount includes the previous temporary rate increase of $2.1 million that was implemented by Iowa American Water on May 9, 2016 as allowed by Iowa Code ...

Read More

A Water Quality Message for Iowa American Water Customersarrow

February 10, 2017

Dateline City: DAVENPORT, Iowa Water Company explains “cloudy” water It’s that time of the year when Iowa American Water experiences one of its most common customer inquiries, “Why does my tap water sometimes appear cloudy or milky looking?” Iowa American’s water quality professionals are quick to explain that cloudy or milky-looking water is not a health concern. Tiny air bubbles in the water can create a cloudy or milky appearance as the water is released from the tap. “Cloudy or milky-looking” water, caused by dissolved air (oxygen), is not a health problem. The phenomenon of cloudy water from the tap is similar to bubbles being released from a carbonated beverage when the cap is re...

Read More

Iowa American Water Now Accepting Applications for 2017 Environmental Grant Programarrow

January 10, 2017

Dateline City: DAVENPORT, Iowa Since the program began in Iowa over a decade ago, over $60,000 in grants have been awarded to projects that improve, restore or protect local watersheds Iowa American Water announced today that it is now accepting applications for its 2017 Environmental Grant Program to support innovative, community-based environmental projects that improve, restore or protect watersheds and community drinking water supplies. The program is designed to support diverse types of activities, such as watershed cleanups, reforestation efforts, biodiversity projects, streamside buffer restoration projects, wellhead protection initiatives and hazardous waste collection efforts. ...

Read More

Are Your Water Meter & Pipes Protected from the Cold?arrow

November 21, 2016

Dateline City: DAVENPORT, Iowa Iowa American Water offers helpful tips to help you avoid the unwanted expense and frustration of a frozen water meter or broken pipe After all the great fall weather we’ve had recently, this past weekend’s weather provided a taste of what’s to come. Before winter’s bitterly cold temperatures hit, Iowa American Water reminds homeowners that now is the time to safeguard their home plumbing to prevent water damage from frozen and burst pipes and water meters that bring costly plumbing repairs and frozen water meter replacement fees along with headaches and unexpected expense for homeowners. “We want to remind customers now when Mother Nature is still cooperating ...

Read More

Iowa American Water’s Clinton District Celebrates Excellence in Workplace Safetyarrow

November 14, 2016

Dateline City: DAVENPORT, Iowa Employees reach two-year safety milestone without OSHA-recordable incident Employees in Iowa American Water’s Clinton District are celebrating a significant safety milestone today. Employees have worked two consecutive years without experiencing any OSHA recordable incidents. “This is a true testament to the professional and safety-conscious team we have here in Clinton,” said Abdul Bouagadi, Operations Superintendent. “Our entire team is committed not only to providing reliable, high quality water service to our customers in Clinton, but also to following all safety regulations and procedures to keep themselves, their co-workers and our neighbors and com...

Read More

Iowa American Water Plans Temporary Treatment Change and Water Main Flushing in the Iowa Quad Citiesarrow

October 24, 2016

Dateline City: DAVENPORT, Iowa Company will switch to “free chlorine” treatment during annual flushing program Iowa American Water will temporarily adjust its treatment process in the Iowa Quad Cities this week as part of its regular, ongoing water main flushing program. Continuing through November, the company plans to switch its disinfection method to a form of chlorine known as “free chlorine” which does not contain ammonia. Chlorine is commonly used in public water systems as a disinfectant and is monitored closely by our water quality experts to ensure optimum levels are present. However, due to the change in the type of chlorine, customers who are sensitive to chlorine may experi...

Read More

Iowa American Water names Abdul Bouagadi to lead its Clinton Operationarrow

October 03, 2016

Dateline City: CLINTON, Iowa Iowa American Water has named Abdul Bouagadi the new operations superintendent for its Clinton District. In his new role, effective October 10, 2016, Bouagadi will manage the-day-to-day operations of the company’s Clinton District and supervise personnel in all departments. In addition, he will also be the company’s key contact with local elected and civic officials in Clinton. Bouagadi joined Iowa American Water on Nov. 4, 2013 as a field service representative. He was promoted to Operations Supervisor in the Clinton District on February 29, 2016. Bouagadi holds an associate’s degree in international economics from the University of Paris in Paris, France, and a bachelor’s degree in management from Rasmussen Colleg...

Read More