Iowa American Water Suspends Non-Payment Service Shutoffsarrow

March 24, 2020

Service to be restored to all customers regardless of ability to pay DAVENPORT, IA (March 20, 2020) — Iowa American Water has suspended the practice of shutting off water service due to non-payment in response to the COVID-19 pandemic. Service will also be restored to all customers whose service was previously discontinued due to nonpayment. This practice will remain in effect as long as the current public health crisis continues. These decisions were made to ensure clean, safe, reliable water service for all customers during this public health crisis, and to assist those customers who may experience financial hardships during this crisis. "Our priority is and has always been the well-being of our customers," said Iowa American Water President Randy Moore. "During this public health crisis, we must ensure everyone, especially the most vulnerable segments of ...

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Water Treatment Barriers Provide Drinking Water Protectionarrow

March 16, 2020

Iowa American Water places moratorium on shutoffs DAVENPORT, IA ― (March 16, 2020) – At Iowa American Water, the health and safety of our customers, communities and employees is our top priority. We provide an essential service that is critically important and like many other companies in the U.S. and across the globe, American Water has established coronavirus preparedness plans. It is important for you to know that Iowa American Water’s drinking water treatment barriers provide protection that includes filtration and disinfection of our surface water supplies (e.g., those from lakes, reservoirs, or rivers) and disinfection of our ground water sources (e.g., underground wells). These treatments are effective in removing and/or inactivating viruses. Our water meets all current federal and state drinking water requirements. To minimize the risk of exposure to th...

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Iowa American Water Now Accepting Applications for 2020 Environmental Grant Programarrow

February 19, 2020

Since the program began in Iowa, almost $87,000 in grants has been awarded to projects that improve, restore or protect local watersheds DAVENPORT, IA (Feb. 18, 2020) – Iowa American Water announced today that it is now accepting applications for its 2020 Environmental Grant Program to support innovative, community-based environmental projects that improve, restore or protect watersheds and community drinking water supplies. The program supports diverse types of activities, such as watershed cleanups, reforestation efforts, biodiversity projects, streamside buffer restoration projects, wellhead protection initiatives and hazardous waste collection efforts. "Our Environmental Grant Program has been very successful in helping local organizations carry out meaningful, sustainable initiatives that benefit our watersheds,” said Randy Moore, president of Iowa American Wa...

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Iowa American Water Invests $1.6 million to Complete Water Transmission Main to Serve Blue Grassarrow

December 17, 2019

Project will enhance water quality and provide additional supply for fire protection DAVENPORT, IA. – DEC. 17, 2019 — Iowa American Water announced today that a $1.6 million infrastructure investment project to install over three miles of 12-inch water main to interconnect its Quad Cities’ water distribution system with the Blue Grass water system is now complete. The project allows water from the company’s water treatment facility in Davenport to flow into the Blue Grass community, which was previously served by three community wells. “Our public/private partnership with Blue Grass is one we value, and we are pleased we were able to complete this important water transmission main investment project to benefit our Blue Grass customers ahead of schedule. This new water infrastructure allows us to enhance the quality of the drinking water we deliver to B...

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Are Your Water Meter & Pipes Protected from the Cold?arrow

October 26, 2019

Iowa American Water encourages customers to act now to protect their pipes and water meters from freezing temperatures Davenport, Iowa (October 25, 2019) – Colder temperatures are forecast for next week, and Iowa American Water encourages homeowners that now is the time to safeguard your home plumbing to prevent damage from frozen and burst pipes and water meters that can result in costly repairs and frozen water meter replacement fees along with headaches and unplanned expenses for homeowners. “We want to remind customers that sub-freezing temperatures for an extended period can cause pipes in vulnerable areas to freeze and burst resulting in costly damage,” said Randy Moore, president. “By taking the proper preventive steps now, customers can avoid frozen pipes and water meters and the need to make expensive repairs to damaged plumbing inside and outside o...

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Are Your Water Meter & Pipes Protected from the Cold?arrow

October 26, 2019

Iowa American Water encourages customers to act now to protect their pipes and water meters from freezing temperatures Davenport, Iowa (October 25, 2019) – Colder temperatures are forecast for next week, and Iowa American Water encourages homeowners that now is the time to safeguard your home plumbing to prevent damage from frozen and burst pipes and water meters that can result in costly repairs and frozen water meter replacement fees along with headaches and unplanned expenses for homeowners. “We want to remind customers that sub-freezing temperatures for an extended period can cause pipes in vulnerable areas to freeze and burst resulting in costly damage,” said Randy Moore, president. “By taking the proper preventive steps now, customers can avoid frozen pipes and water meters and the need to make expensive repairs to damaged plumbing inside and outside o...

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Iowa American Water Marks Fifth Annual “Imagine a Day Without Water”arrow

October 24, 2019

Emphasizing the Importance of a Resource Often Taken for Granted DAVENPORT, IA--Oct. 23, 2019 — Iowa American Water joined a thousand organizations, educators and businesses today to raise awareness for the fifth annual Imagine a Day Without Water. Led by the Value of Water Campaign, the day focuses on educating the public about the importance of having accessible water and the crucial need for investment in our water infrastructure nationwide. Though water is imperative to carry out many everyday functions, it remains often overlooked, due to our accessibility to quality water in this country. Not much thought is given to the journey water travels from source to tap, undergoing hundreds of tests and treatments and flowing through many miles of main. It may not come as a surprise that much of Iowa’s aging water infrastructure requires investment, considering pipes in ma...

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Iowa American Water’s Treatment Facility Celebrates Excellence in Workplace Safetyarrow

July 09, 2019

Employees reach nine-year safety milestone without OSHA-recordable incident DAVENPORT, IA (July 9, 2019) – Employees at Iowa American Water’s East River Station Treatment Facility celebrated a significant safety milestone today. Production and water quality employees at the company’s East River Station Treatment Facility have worked nine consecutive years or 3,285 days without experiencing any OSHA recordable incidents. “This is a true testament to the professional and safety-conscious team we have,” said Randy Moore, president. “Our East River Station team is committed not only to providing reliable, high quality water service to our customers in the Iowa Quad Cities but also to following all safety regulations and procedures to keep themselves, their co-workers and our neighbors and community safe.” Iowa American Water conducts regular...

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Iowa American Water to Award almost $11,000 to Five Local Watershed Projects through 2019 Environmental Grant Programarrow

June 11, 2019

Since program began in Iowa a decade ago, almost $87,000 in grants have been awarded to projects that improve, restore or protect local watersheds DAVENPORT, IA (June 11, 2019) – Iowa American Water announced today that five local watershed initiatives will be awarded funding through the company’s 2019 Environmental Grant Program. The recipients will share grant funds totaling $10,900 for community projects that improve, restore or protect watersheds. “Our Environmental Grant Program is designed to help organizations carry out projects that benefit our waterways, raise awareness about the importance of water in our lives and promote community participation,” said Randy Moore, president of Iowa American Water. “We are pleased to support these worthwhile endeavors and extend our appreciation to the individuals and organizations that are making them happen.” Grant applications were...

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THROUGH LATEST WATER QUALITY REPORTS, IOWA AMERICAN WATER CUSTOMERS SEE HOW THEIR WATER MEASURES UP TO NATIONAL & STATE STANDARDSarrow

May 24, 2019

Company’s water quality continues to meet or surpass standards for drinking water Davenport, IA (May 24, 2019) – Iowa American Water announced today that the company’s 2018 Water Quality Reports are now accessible through its website at https://amwater.com/iaaw/water-quality/water-quality-reports, as well as via printed copies that can be mailed to customers. The information in the reports confirms that again this year, Iowa American Water has met or surpassed all standards set by the U.S. Environmental Protection Agency (EPA), which are enforced by the Iowa Department of Natural Resources. Also known as the Consumer Confidence Report, this report compares the quality of water supplied by Iowa American Water against standards established by the EPA and Iowa Department of Natural Resources. The report describes local drinking water source information and shares tes...

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