Illinois American Water Encourages Customers to Refrain from Flushing Disinfection Wipes and Pouring Grease Down the Drainarrow

March 18, 2020

Belleville, Ill. – March 18, 2020 – With a shortage of toilet paper, many households are increasing their use of “flushable” wipes, but Illinois American Water warns against flushing these items down the toilet. According to the Company, flushing baby wipes - even those that are labeled flushable or biodegradable - and paper towels down the toilet can lead to sewer backups and in-home plumbing issues. Vice President of Operations Beth Matthews said, “Many sewer blockages occur between the house or business and the utility’s sewer main, where the property owner is responsible for correcting the problem. We want to help our customers avoid blockages and a plumbing emergency.” She added that flushing the wrong things down the drain can cause problems in the local sewer system. She said, “While it might seem to make your daily life easier...

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About the Coronavirus and Your Drinking Waterarrow

March 13, 2020

Illinois American Water Places Moratorium on Shutoffs BELLEVILLE, Il., (March 13, 2020) – At Illinois American Water, the health and safety of our customers, communities and employees is our top priority. We provide an essential service that is critically important and much like many other companies in the U.S. and around the globe, Illinois American Water has established coronavirus preparedness plans. To minimize the risk of exposure to the coronavirus (COVID-19), we have initiated our business continuity plans to help provide additional stability to our operations that include water and wastewater services to our customers’ homes and businesses. Illinois American Water continues to monitor situational updates provided by the Center for Disease Control, World Health Organization and Johns Hopkins University as well as other state and federal organizations. We are c...

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Illinois American Water Partners With Illinois Farmers to Prevent Over 29,000 Dry Tons of Residuals and Biosolids From Entering Landfillsarrow

March 03, 2020

Dateline City: BELLEVILLE, Ill. BELLEVILLE, Ill.--(BUSINESS WIRE)--Last year, Illinois American Water partnered with Illinois farmers to apply over 29,000 dry tons of residuals and biosolids, rather than sending them to a landfill. The water treatment residuals and wastewater treatment biosolids from Illinois American Water’s Champaign County, Chicago Metro, Granite City, Peoria and Streator service areas were applied to agricultural fields across the state. Biosolids are primarily organic materials produced during wastewater treatment. Residuals are produced during the water treatment process and are typically alum or lime based. These materials are beneficial for agricultural land application. According to Ryan Schuler, environmental compliance supervisor for Illinois American Water and manager of the residual and biosolid re...

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Illinois American Water’s Streator District Investing in a New Operations and Distribution Facilityarrow

February 26, 2020

Dateline City: STREATOR, Ill. STREATOR, Ill.--(BUSINESS WIRE)--Illinois American Water’s Streator District is investing in a new operations and distribution facility. Construction on the new facility, which will be located on West Main Street in Streator, will begin this spring. According to Jon Mase, operations superintendent for the Streator District, this investment of about $3.5 million will improve operational efficiencies and enhance customer service. “With the complex work we perform there’s a growing need for technology and training space as well as increased storage for tools and equipment. The new building will enhance our internal operations which will, as a result, support improved service to our customers,” said Mase. The facility will be approximately 12,000 sq. ft. and will include an improved customer service ar...

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Illinois American Water’s Champaign County Team Defends Regional Water Taste Test Title; Earns First Place Second Year in a Rowarrow

February 25, 2020

Dateline City: URBANA, Ill. URBANA, Ill.--(BUSINESS WIRE)--Illinois American Water’s Champaign County District placed first in the 15-County Water Supply Operator Association’s water taste test competition. This is the second year in a row and the fourth time overall for this honor to be awarded to Illinois American Water’s Champaign County team. A sample from the Mattis Water Treatment Plant was the winning entry. Water samples were judged on taste, odor and clarity. As the regional winner, Illinois American Water’s Champaign County District will represent the region in the statewide taste test competition held during the Illinois Section of American Water Works Association’s (AWWA) Conference, WATERCON 2020, in Springfield next month. The winner of the state competition will compete in AWWA’s national Best of the Best water t...

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Illinois American Water’s Pontiac District Awarded a Partnership in Conservation Award for Environmental Stewardshiparrow

February 24, 2020

Dateline City: PONTIAC, Ill. PONTIAC, Ill.--(BUSINESS WIRE)--Illinois American Water’s Pontiac District was recently awarded a Partnership in Conservation Award from the Livingston County Soil and Water Conservation District (SWCD). The award was presented during the SWCD’s annual meeting. According to the SWCD, the local water service team earned the recognition for environmental education and watershed protection efforts. Specifically, Illinois American Water’s Pontiac team partners with the SWCD to educate local youth about water quality and wise water use. The Pontiac District also participates in the Vermilion Watershed Task Force and local river cleanup efforts. Corey Robinson, operations superintendent for Illinois American Water’s Pontiac District said of the award, “When your work, your passion, revolves around providi...

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Illinois American Water: Investing in Public Health & Safetyarrow

February 07, 2020

by Justin Ladner, President, Illinois American Water At Illinois American Water, our team knows the critical role we play in our customers’ daily lives. We’re a key ingredient in your cup of coffee and we support firefighters with the water they need for public safety, while also providing reliable sanitary service for public health. We keep life flowing. This is why we continuously invest in the local water and/or wastewater infrastructure. In 2018 and 2019, Illinois American Water invested over $250 million to install over 70 miles of water and sewer mains. Water and wastewater treatment processes, equipment, security and technology were upgraded to provide safe drinking water and reliable sanitary service. In addition, hundreds of fire hydrants and water meters were installed or replaced. The need to invest in this critical infrastructure isn’t unique to Ill...

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Illinois American Water to Partner with Environmental Stewards through Annual Grant Programarrow

January 27, 2020

Dateline City: BELLEVILLE, Ill. 2020 Environmental Grant Program open to applicants; deadline is March 31, 2020 BELLEVILLE, Ill.--(BUSINESS WIRE)--Illinois American Water has announced the application window is open for the company’s 2020 Environmental Grant Program. Through the program, funding is provided for innovative, community-based projects focused on improving, restoring and protecting Illinois watersheds. Over the years, Illinois American Water has supported diverse initiatives like watershed cleanups, reforestation efforts, biodiversity projects, streamside buffer restoration projects, wellhead protection initiatives, hazardous waste collection efforts, water protection education efforts and more. “As the local drinking water provider, it is especially impo...

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Illinois American Water Provides Cold Weather Tips to Prevent Frozen Pipes and Water Metersarrow

January 17, 2020

Dateline City: BELLEVILLE, Ill. BELLEVILLE, Ill.--(BUSINESS WIRE)--With the prediction of winter weather and freezing temperatures, Illinois American Water is reminding homeowners to take necessary steps to prevent frozen pipes and water meters. By following the company’s cold weather tips, customers can help avoid damaged plumbing inside and outside the home. When temperatures are consistently at or below freezing customers should: Eliminate sources of cold air near water lines by repairing broken windows, insulating walls, closing off crawl spaces and eliminating drafts near doors. Know the location of their main water shut-off valve. If a pipe freezes or bursts, immediately shut off the water. Allow a small trickle of water to run overnight to keep pipes from freezing. The cost of the extra water is low compared to the ...

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New Leadership Named for Illinois American Waterarrow

January 07, 2020

Dateline City: BELLEVILLE, Ill. BELLEVILLE, Ill.--(BUSINESS WIRE)--Illinois American Water, a subsidiary of American Water (NYSE: AWK) announced today that Justin Ladner has been named president of Illinois American Water, effective Jan. 20, 2020. Ladner will succeed Bruce Hauk, who has been named American Water’s president of Regulated Operations and Military Services Group. Ladner joined American Water in Nov. 2018 as director of National Regulatory Affairs. In this national role for American Water, Ladner was responsible for developing and implementing strategies, practices and processes related to National Regulatory Affairs. He has served as the primary liaison between the company’s business units and its Regulatory Affairs teams, providing leadership and strategy to identify, develop, and implement best practices. Before ...

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Illinois American Water’s Sterling District Celebrates Four Years of Safety Excellencearrow

January 06, 2020

Dateline City: STERLING, Ill. STERLING, Ill.--(BUSINESS WIRE)--Illinois American Water’s Sterling District is celebrating four years without experiencing any lost-time accidents. According to Operations Superintendent Charlotte Dunne, the Sterling District’s excellent safety record is a result of daily focus and commitment. Illinois American Water employees work around the clock to provide critical water service to homes and businesses. To provide these critical services for public health, fire protection and household uses, employees may need to work in confined spaces, among motorists and in extreme weather. Employees may also handle chemicals, conduct excavation and operate equipment. Dunne said, “Safety is on our minds every minute of every ...

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Illinois American Water Warns Customers of Utility Impostersarrow

December 27, 2019

Illinois American Water is warning customers about possible utility imposters in the area. Residents can prevent utility imposters from targeting them by taking precautions. According to Illinois American Water Senior Manager Jen Thornburg, “If someone comes to your door claiming to be from the local utility and you are not expecting them, do NOT let them inside without proper photo identification. And if you have a sense something isn’t right, do not hesitate in calling 9-1-1.”

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Illinois American Water Signs Agreement to Acquire Granite City Wastewater Collection Systemarrow

December 26, 2019

Dateline City: BELLEVILLE, Ill. BELLEVILLE, Ill.--(BUSINESS WIRE)--Illinois American Water, a subsidiary of American Water (NYSE: AWK), has entered into an agreement with Granite City to acquire the City’s wastewater collection assets. The agreement for the sale of the wastewater collection system, which serves 12,500 customer connections, is for $18 million. “Since 1885, Illinois American Water has delivered safe, reliable drinking water to Granite City. We enjoy being a part of the community and are excited to own and manage the wastewater collection for our valued customers in Granite City,” said Bruce Hauk, Illinois American Water President. “Our team’s expertise is a benefit to communities looking to sell their water and/or wastewater assets to Illinois American Water. We are proud of these partnerships.” Illinois American...

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Illinois American Water Signs Agreement to Acquire Granite City Wastewater Collection Systemarrow

December 26, 2019

Dateline City: BELLEVILLE, Ill. BELLEVILLE, Ill.--(BUSINESS WIRE)--Illinois American Water, a subsidiary of American Water (NYSE: AWK), has entered into an agreement with Granite City to acquire the City’s wastewater collection assets. The agreement for the sale of the wastewater collection system, which serves 12,500 customer connections, is for $18 million. “Since 1885, Illinois American Water has delivered safe, reliable drinking water to Granite City. We enjoy being a part of the community and are excited to own and manage the wastewater collection for our valued customers in Granite City,” said Bruce Hauk, Illinois American Water President. “Our team’s expertise is a benefit to communities looking to sell their water and/or wastewater assets to Illinois American Water. We are proud of these partnerships.” Illinois American...

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Illinois American Water Signs Agreement to Acquire City of Jerseyville Water and Wastewater Systemsarrow

December 20, 2019

Dateline City: BELLEVILLE, Ill. BELLEVILLE, Ill.--(BUSINESS WIRE)--Illinois American Water, a subsidiary of American Water (NYSE: AWK), signed an agreement yesterday, Dec. 19, 2019, to acquire the City of Jerseyville’s water and wastewater systems. The agreement for the sale of the systems, which each serve about 4,100 customer connections for a total of 8,200 customers, is for $43.25 million. “Illinois American Water is proud of our over 140-year history of providing safe, reliable service to our customers. Our team of wastewater and water service experts are looking forward to serving our new customers and making critical improvements to ensure reliable service for public health,” said Bruce Hauk, Illinois American Water President. “Many communities are looking for new and innovative ways to deal with challenges they’re facing ...

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Young Artists Earn Funds for Their Schools Through Illinois American Water’s “Imagine a Day Without Water” Art Contestarrow

November 08, 2019

Dateline City: BELLEVILLE, Ill. BELLEVILLE, Ill.--(BUSINESS WIRE)--Young Illinois artists recently participated in Illinois American Water’s annual “Imagine a Day Without Water art contest.” Entries from 3rd, 4th and 5th grade students depicted what a day without water meant to them and included a related phrase. Of the many entries received, Illinois American Water chose 26 winners, earning those classrooms a $100 donation to be used for supplies or a classroom celebration. The winning artwork can be viewed here https://www.facebook.com/pg/ilamwater/photos/?tab=album&album_id=10157097269163717 on Illinois American Water’s Facebook page. Illinois American Water holds the contest in conjunction with the Value of Water Coalition’s annual “Imagine a Day Without Water” event to raise awareness about the value of water service. “Th...

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Illinois American Water’s Metro East District Investing Approximately $4 Million to Replace Booster Station and Chemical Feed Systemarrow

November 05, 2019

Dateline City: BELLEVILLE, Ill. BELLEVILLE, Ill.--(BUSINESS WIRE)--Illinois American Water is constructing a new booster station and chemical feed system in its Metro East service area. The investment of approximately $4 million will help ensure quality drinking water and reliable water pressure for water service and fire protection. The project, which is kicking off this month, includes replacing an existing booster station that was originally built in the late 1940s. The new booster station will use variable frequency drive (VFD) motors. This type of motor uses energy-saving technology to vary the pumping output to match current demands, rather than pumping at one constant speed. In addition, new control valves and yard piping will be installed to improve operations. “Including this 'green' technology in our operations will e...

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Illinois American Water Acquires Village of Godfrey Wastewater System; Adds 6,200 Wastewater Customers to Southern Illinois Service Areaarrow

November 01, 2019

Dateline City: GODFREY, Ill. GODFREY, Ill.--(BUSINESS WIRE)--Illinois American Water President Bruce Hauk today announced the Company’s acquisition of the Village of Godfrey wastewater system. The purchase adds approximately 6,200 wastewater customers to the Southern Illinois service area. The system serves customers in Godfrey and nearby communities of Brighton and Fosterburg. The Village of Godfrey voted in favor of the sale in October 2018. The Illinois Commerce Commission (ICC) approved the sale for $13.55 million on Oct. 2, 2019. The sale was completed today. “We are excited to expand our services in the River Bend area where we’ve provided quality, reliable water service for over 140 years. Our team of wastewater experts are ready to serve our new customers and they are looking forward to making critical improvements to e...

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Illinois American Water Offers Cold Weather Tips arrow

October 30, 2019

Dateline City: BELLEVILLE, Ill. BELLEVILLE, Ill.--(BUSINESS WIRE)--Illinois American Water reminds homeowners to safeguard their home plumbing to prevent water damage from frozen and burst pipes. Tips also address frozen water meters, which can bring costly plumbing repairs and replacement fees along with headaches and unexpected expense for homeowners. “With winter weather on the way, now is the time for customers to take preventative steps to avoid frozen pipes and water meters. By following our cold weather tips, customers can help avoid damaged plumbing inside and outside the home,” said Mike Smyth, vice president of operations. Illinois American Water encourages residents to take the following precautions when temperatures are consistently at or below freezing: Eliminate sources of cold air near water lines by repairing...

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Illinois American Water Rehabilitates Dana Water Tank arrow

October 25, 2019

Dateline City: STREATOR, Ill. STREATOR, Ill.--(BUSINESS WIRE)--Illinois American Water has completed rehabilitating the 68,000-gallon water storage tank located on Walnut Street in the Village of Dana. The investment of approximately $400,000 will extend the life of the 115-foot-tall storage tank and ensure safe drinking water for today and in the future. The steel standpipe tank which was originally constructed over a decade ago was taken out of service to complete the necessary work, which included inspection and maintenance as well as painting to the interior and exterior. Throughout the project, Illinois American Water used drone technology to oversee the work. According to John Moore, a licensed drone pilot for Illinois American Water and senior operations supervisor, the use of drone technology helps to “reduce cost and i...

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