Water Quality Reports Show Illinois American Water Continues to Deliver Water that Meets or Surpasses Drinking Water Standards arrow

May 28, 2020

Dateline City: BELLEVILLE, Ill. BELLEVILLE, Ill.--(BUSINESS WIRE)--Illinois American Water announced today that results published in the company’s 2019 water quality report indicate excellent water quality throughout its Illinois service area. The report, which is issued for each service area, highlights the company’s commitment to providing drinking water that meets or is better than standards required by the Environmental Protection Agency. Also known as the Consumer Confidence Report, the water quality report describes local drinking water source information and test results, including all substances detected in the water and their levels. Commonly asked questions and the associated answers concerning drinking water are also included. Illinois American Water customers can search for their local water quality report by zip code...

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Illinois American Water Acquires Village of Andalusia Water and Wastewater Systemsarrow

May 27, 2020

Dateline City: ANDALUSIA, Ill. ANDALUSIA, Ill.--(BUSINESS WIRE)--Illinois American Water President Justin Ladner today announced the Company’s acquisition of the Village of Andalusia water and wastewater systems. The purchase adds approximately 480 water and 480 wastewater customers to the company’s northwest service area. The Village of Andalusia voted in favor of the sale last year. The Illinois Commerce Commission (ICC) recently approved the sale for $3.3 million. The sale was completed today. “We are pleased to close on another significant acquisition and to further expand our water and wastewater footprint in Illinois,” said Ladner. “This purchase positions our team well to serve northwest Illinois while providing long-term water and wastewater solutions as well as financial benefits for Andalusia.” According to Village ...

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Illinois American Water Announces Operations Promotions; Leadership Positions Support Safety, Customer Service and Operational Efficiency arrow

May 26, 2020

Dateline City: BELLEVILLE, Ill. BELLEVILLE, Ill.--(BUSINESS WIRE)--Illinois American Water announced the following promotions within its Operations leadership team: Karen Cooper, formerly Senior Operations Manager in the Southern Division, has been promoted to Operations Director of the Southern Division and Central Divisions in Southern Illinois. In this role, she has management oversight over the company’s Interurban District (Metro East), Cairo District, Hardin County, as well as the Central Division, which serves the Alton, Godfrey and Riverbend areas. Cooper has more than 40 years of experience in the regulation, operations and management of water and wastewater systems. Prior to joining American Water in 1985, Cooper worked for the Ohio Environmental Protection Agency, Division of Public Water Supplies. She also worked for ...

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Illinois American Water to Invest $3.7 million for Water Tank Improvements arrow

May 22, 2020

Dateline City: BELLEVILLE, Ill. Water tanks in Champaign, Pontiac, Peoria and Shiloh service areas will receive face lifts BELLEVILLE, Ill.--(BUSINESS WIRE)--Illinois American Water has begun rehabilitating water tanks across the state. Water tanks located in Champaign, Pontiac, Peoria and Shiloh will receive face lifts, totaling an investment of approximately $3.7 million. The work, which kicked off earlier this year, will require the tanks to be taken out of service. Customers should not experience an impact to their water service. The quality of water will not be affected and will continue to meet all federal and state water quality regulations. As a part of this project, critical structural maintenance will be performed on the tanks to support reliability. Painti...

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Illinois American Water’s Village of Fisher Wastewater Service Team Provides Illinoisan with a Special Birthday Blessingarrow

May 20, 2020

Dateline City: FISHER, Ill. A 1992 class ring was discovered during the treatment process and returned to its owner after connecting via social media FISHER, Ill.--(BUSINESS WIRE)--A decades-old class ring is being returned to its rightful owner thanks to Illinois American Water’s Village of Fisher wastewater service team. According to Ron Ragle, Senior Supervisor of Operations in Fisher, he and a colleague were discussing operational changes when he noticed something shiny on the edge of the sludge lagoon. The lagoon houses biosolids and residuals from the treatment process. Ragle said, “I cleaned up the ring and noticed it was from a community in which my coworker’s wife grew up. We all thought it would be great if we could find the owner and return the ring. It’s ...

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Illinois American Water Announces Over $25,000 in Environmental Grants for Water Source Protectionarrow

May 19, 2020

Dateline City: BELLEVILLE, Ill. BELLEVILLE, Ill.--(BUSINESS WIRE)--Illinois American Water is announcing environmental grants for eight watershed initiatives across the state. The environmental grant recipients will receive a share of funds totaling $25,672 for community projects that improve, restore or protect watersheds. According to Justin Ladner, Illinois American Water President, including the 2020 commitment more than $247,000 in environmental grants will have been contributed to 74 projects since 2009. He said, “At Illinois American Water we know how important it is to protect our water resources. Our efforts include implementing green technology in our operations as well as partnering with local environmental stewards. The environmental grant program connects us with our environmental heroes and their innovative projects...

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Illinois American Water Acquires Village of Shiloh Wastewater Systemarrow

May 15, 2020

Dateline City: SHILOH, Ill. SHILOH, Ill.--(BUSINESS WIRE)--Illinois American Water President Justin Ladner today announced the company’s acquisition of the Village of Shiloh wastewater system. The purchase adds approximately 1,515 wastewater customers to the company’s southern Illinois service area. This includes customers directly served by Illinois American Water as well as customers served through a mobile home park account. The Village of Shiloh voted in favor of the sale last year. The Illinois Commerce Commission (ICC) recently approved the sale for $3.6 million. The sale was completed today and represents the third acquisition by Illinois American Water this year. “Over the last two years, we’ve added more than 35,000 new customers through system acquisitions. Some of the communities were facing EPA consent decrees or wa...

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Rhonda Carter Adams Named Illinois American Water’s Program Manager, Workforce and Supplier Diversityarrow

May 13, 2020

Dateline City: BELLEVILLE, Ill. BELLEVILLE, Ill.--(BUSINESS WIRE)--Rhonda Carter Adams has been promoted to Program Manager, Workforce and Supplier Diversity for Illinois American Water. This is an expansion of her most recent role as Program Manager, Supplier Diversity, and Corporate Diversity Lead for Illinois American Water. In addition to her responsibilities of enhancing the company’s relationships with diverse organizations to broaden the utilization of minority, women and veteran suppliers, she will continue to support American Water’s Inclusion & Diversity (I&D) Advisory Council as well as to build out the statewide I&D strategy by implementing effective best practices. She will become a strategic partner to Illinois American Water’s business unit leads and the company’s Human Resources team while serving as a change agen...

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Illinois American Water’s Godfrey Wastewater Team Celebrates 20 Years of Excellence in Safetyarrow

May 12, 2020

Dateline City: GODFREY, Ill. GODFREY, Ill.--(BUSINESS WIRE)--Illinois American Water’s Village of Godfrey wastewater service team is celebrating two decades of safety excellence. The local wastewater team has gone 20 years without experiencing any lost-time accidents. Illinois American Water acquired the Godfrey wastewater system in November 2019. Karen Cooper, Illinois American Water Director of Operations, said, “This achievement is a testament to the long-time commitment to safety by the Village of Godfrey as well as Illinois American Water’s safety focus. We are proud to be a part of this accomplishments and to recognize our employees.” To ensure safe work practices, Illinois American Water employees attend training on a regular basis. During COVID-19, safety training has continued with online classes and virtual meetings. ...

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Illinois American Water Announces Two Promotions In Safety, Water Quality Leadership Rolesarrow

May 11, 2020

Dateline City: BELLEVILLE, Ill. BELLEVILLE, Ill.--(BUSINESS WIRE)--Illinois American Water has announced the following promotions of two employees into key statewide roles: Rachel Bretz, Director of Water Quality & Environmental Compliance Rachel Bretz has been promoted to Director of Water Quality and Environmental Compliance. She is responsible for the management of all laboratories, water quality, environmental stewardship and environmental rules and regulations. Additionally, she will lead the Water Quality and Environmental Compliance team across the state. Bretz brings a background in both Water Quality and Operations to this statewide position. She has worked at Illinois American Water since 2001, most recently as Senior Operations Supervisor at the East St. Louis Water Treatment Plant. Prior to that, she worked as a W...

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Illinois American Water and American Water Charitable Foundation Provide over $58,000 in Local COVID-19 Relief Donations arrow

May 06, 2020

Dateline City: BELLEVILLE, Ill. BELLEVILLE, Ill.--(BUSINESS WIRE)--Illinois American Water and the American Water Charitable Foundation are together providing over $58,000 in donations to COVID-19 relief funds to organizations across Illinois. Examples of projects eligible for the grants include social service organizations; pandemic relief funds; medical equipment, supplies, testing and treatment efforts; food banks and meal programs. The funds will be allocated to 25 organizations across the state in Illinois American Water’s regional operating divisions. This is in addition to a $100,000 donation American Water and the American Water Charitable Foundation made to Feeding America. “Now more than ever, we must all come together to help our frontline workers and those providing resources to our neighbors,” said Illinois America...

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Illinois American Water Recommends Building Operators and Schools to Flush Pipes to Maintain Water Quality arrow

May 05, 2020

Company Remains Committed to Delivering Safe, Reliable Service Belleville, Ill. – May 4, 2020 – Illinois American Water remains committed to keeping you informed as we continue our work to deliver clean, safe and reliable water and/or wastewater services to you during the COVID-19 public health emergency. Extended periods of inactivity in buildings can cause lead leaching or legionella growth in water pipes and taking proper steps can help minimize potential exposure to both these contaminants. As buildings reopen, businesses, school districts and property management teams will begin the process of restarting building systems that have been dormant for a significant amount of time. Proper reopening procedures help in verifying that water systems and equipment are in safe working order. The general purpose of flushing is to bring fresh water into all sections of a bui...

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Illinois American Water’s Pontiac District Kicks Off Significant Water Treatment Investmentarrow

April 23, 2020

Dateline City: PONTIAC, Ill. PONTIAC, Ill.--(BUSINESS WIRE)--Illinois American Water’s Pontiac District is kicking off a significant investment at the local water treatment plant. Earlier this year, construction began on installing a new carbon feed system. This work is in addition to the project which began last year to rehabilitate six filters and replace a backup generator. According to Corey Robinson, operations superintendent for the Pontiac District, these projects are part of a comprehensive plan to upgrade the local water system. This work is not related to the coronoavirus. Robinson said, “Our engineering team continues to evaluate our 5-and 10- year plans to ensure we are investing in our infrastructure. This ensures we are proactive in avoiding crisis situations and planning for the future.” Combined, the carbon fe...

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Illinois American Water to Install Water Reuse and Upgrade Water Treatment at Award-Winning Water Treatment Plantarrow

April 22, 2020

Dateline City: URBANA, Ill. Project will enhance water quality and reduce demand on Mahomet Aquifer by an estimated 182 million gallons a year. URBANA, Ill.--(BUSINESS WIRE)--Illinois American Water is celebrating Earth Day by announcing an investment to enhance water service and protect local water resources in Champaign County. The work includes upgrading water treatment infrastructure and incorporating water reuse at the Mattis Avenue Water Treatment Plant. This work is not related to the coronavirus. A new recycle pump station will allow for water used in the treatment process, for example to flush treatment basins, to be captured and reused. According to Brian Wiemers, Senior Manager for the Eastern Division, incorporating this technology is a part of Illinois Ame...

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Illinois American Water Acquires Village of Sidney Water Systemarrow

April 17, 2020

Dateline City: URBANA, Ill. URBANA, Ill.--(BUSINESS WIRE)--Illinois American Water President Justin Ladner today announced the Company’s acquisition of the Village of Sidney water system. The purchase adds approximately 560 water customers to the Champaign County service area. The Village of Sidney voted in favor of the sale in April 2019. Illinois American Water began operating the water system on a contract basis in October 2019. Today the sale was completed for $2.3 million as approved by the Illinois Commerce Commission (ICC). According to Ladner, the Company has a history of providing award-winning drinking water to Champaign County residents, placing first in the 15-County Water Supply Operator Association’s water taste test competition in 2019 and 2020. He said, “We understand the critical role we play in our customers’ ...

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Illinois American Water Acquires Village of Leonore Water Systemarrow

April 16, 2020

Dateline City: STREATOR, Ill. STREATOR, Ill.--(BUSINESS WIRE)--Illinois American Water President Justin Ladner today announced the Company’s acquisition of the Village of Leonore water system. The purchase adds approximately 68 water customers to the Streator District service area. The Village of Leonore voted in favor of the sale November 2018. The Illinois Commerce Commission (ICC) approved the sale for $100,000. The sale was completed today. “We have a long history – over 145 years – of providing quality water service in Illinois. We are proud of our track record and look forward to serving our new customers in Leonore,” said Ladner. Village President Mike Zimmerman said the sale of the water system to Illinois American Water will, “allow the Village to focus on other community needs.” He went on to say, “Not only will res...

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Illinois American Water: Committed to our Customers, Communities and Employeesarrow

April 09, 2020

by Justin Ladner, Illinois American Water President At Illinois American Water, we know the critical role we play in your daily lives and for many essential jobs like healthcare, emergency response, food preparation, sanitation and more. We want you to know we remain committed to the communities we serve. With so much on people’s minds at this time, we want you to know your water service doesn’t have to be one of them. Our employees continue to work hard to deliver safe, reliable and essential water service. Given the importance of personal hygiene in preventing the spread of the coronavirus, our dedicated employees understand the essential service they provide and continue to monitor water quality. If a water main breaks, we’ll will fix it. Many of our team members are working double duty, not only taking care of you, our customers, but their own families a...

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Illinois American Water Investing in Lincoln’s Water System; Construction plans include a new Well, Elevated Tower and Water Treatment Plantarrow

April 06, 2020

Lincoln, Ill. – April 2, 2020 Illinois American Water’s Lincoln District is kicking off significant investments in the local water system. Earlier this year, construction began on a new collector well. This work is continuing at the South Water Treatment Plant located at the southern end of State Street. An elevated water tower will also be constructed on Heitman Drive. According to Gabe Bowden, operations superintendent for the Lincoln District, these projects are part of a comprehensive plan to upgrade the local water system and meet future demand. The work is not related to the coronavirus. Bowden said, “Our engineering team continuously updates our 5- and 10- year plans to ensure we are proactively investing in our infrastructure. This ensures we avoid crisis situations and appropriately plan for the future.” He added, “These projects will ensure c...

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Illinois American Water to Continue Planned Infrastructure Work arrow

April 03, 2020

Dateline City: BELLEVILLE, Ill. Pipeline replacements and other planned system improvements to continue as essential work to provide reliable water and wastewater services BELLEVILLE, Ill.--(BUSINESS WIRE)--Amidst the current COVID-19 public health emergency, consistent with Governor Pritzker’s Executive Order, Illinois American Water will continue its essential work and planned infrastructure projects across its service areas. As a water and wastewater service provider, Illinois American Water provides an essential service. Water and wastewater utilities are part of the U.S. Department of Homeland Security’s “critical infrastructure sectors,” as safe drinking water is critical to protecting public health, and properly treated wastewater is vital for preventing disease a...

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Illinois American Water Encourages Customers to Refrain from Flushing Disinfection Wipes and Pouring Grease Down the Drainarrow

March 18, 2020

Belleville, Ill. – March 18, 2020 – With a shortage of toilet paper, many households are increasing their use of “flushable” wipes, but Illinois American Water warns against flushing these items down the toilet. According to the Company, flushing baby wipes - even those that are labeled flushable or biodegradable - and paper towels down the toilet can lead to sewer backups and in-home plumbing issues. Vice President of Operations Beth Matthews said, “Many sewer blockages occur between the house or business and the utility’s sewer main, where the property owner is responsible for correcting the problem. We want to help our customers avoid blockages and a plumbing emergency.” She added that flushing the wrong things down the drain can cause problems in the local sewer system. She said, “While it might seem to make your daily life easier...

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