Precautionary Boil Water Advisory Remains in Effect for a Portion of Northern Owen County

Lexington, Ky., (October 3, 2019) - The precautionary boil water advisory previously issued for approximately 622 Kentucky American Water customers in northern Owen County remains in effect. The precautionary advisory is for Kentucky American Water customers north of Owenton city limits except for customers in New Liberty, Wheatley and within the city limits of Glencoe.

This advisory was issued due to fluctuating chlorine levels within the distribution system. Chlorine is used as a disinfectant in the treatment process. During this advisory, customers may also experience periods of low or no water pressure due to our crews conducting flushing of water distribution mains in the area between the hours of 11 p.m. and 4 a.m. to assist with this issue.

During a boil water advisory, it is recommended that customers boil for three minutes any tap water they intend to use for consumption -- such as for drinking, cooking or making ice. After boiling water, customers should let water cool before consuming it.

Some Kentucky American Water customers located outside the boil water advisory area are continuing to experience taste and odor issues due to the impact of prolonged record-breaking heat that is impacting the Kentucky River, our source water. With the temperatures expected to become cooler soon and rain in the forecast, we anticipate these taste and odor issues to subside in the coming days. We continue to treat the water to account for these changes in the source, so the water remains perfectly safe to consume for these customers.


Location: Owenton / North End
Issued: 9/23/2019
Start Time: 9/23/2019
End Time: Until further notice
Expires: Until further notice
Contact Name: Customer Service
Contact Phone: 1-800-678-6301
Posted in: Boil Water