Fix a Leak Week is March 18-24arrow

March 18, 2019

Kentucky American Water is leveraging the U.S. Environmental Protection Agency’s (EPA) Fix a Leak Week to help customers decrease water waste and better manage their water bills. The annual Fix a Leak Week campaign, organized by the EPA’s WaterSense program, will be observed this week, March 18-24. The national campaign helps to raise awareness about small leaks and other water issues that may waste water within homes and businesses. “Kentucky American Water understands that customers want practical tips to help them manage their water use and their monthly utility expenses,” said Susan Lancho, external affairs manager. “Quickly identifying and fixing toilet and waterline leaks around the home is one way that customers can help reduce water waste and better manage their water bills.” According to the EPA, the average household’s leaks can a...

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Be Aware of Scams by Utility Impostersarrow

March 07, 2019

During National Consumer Protection Week, observed this year from March 3 – 9, Kentucky American Water reminds customers to be wary of individuals posing as water company employees trying to gain access to customers’ homes, obtain their personal information or scam them out of money.  “We want our customers to know that Kentucky American Water employees always carry company-issued photo ID badges and will never come to a customer’s home demanding access in order to test water or collect a payment,” said Kevin Rogers, vice president of operations. “Our employees come to your home to test water only if you request it or have previously agreed to be part of our water sampling program, and in-person payments are only allowed in our customer lobbies or at authorized payment centers listed on our website.” It’s always better to err on ...

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Kentucky American Water Now Accepting Applications for 2019 Ripple Effect Scholarshipsarrow

February 26, 2019

  LEXINGTON, Ky., (February 26, 2019) – Kentucky American Water has announced that applications are  now being accepted for the company’s 2019 Ripple Effect Scholarship Program. The program, now in  its 17th  year, offers one-time, $500 scholarships to high school seniors who demonstrate strong  academic performance, a commitment to environmental stewardship and plan to pursue a degree in  environmental, engineering or agricultural studies. Up to three scholarships will be awarded this  year. Students in the company’s 14-county service area (Bourbon, Clark, Fayette, Franklin, Gallatin,  Grant, Harrison, Jackson, Jessamine, Nicholas, Owen, Rockcastle, Scott and Woodford counties) are  eligible to apply. Information about the scholarship program and the application can be found on  Kentucky American Water&rsq...

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Kentucky American Water Salutes the 2019 Science Fair Participants and Winnersarrow

February 03, 2019

Nearly 600 Fayette County public, private and home-school students in grades four through 12 participated in the 35th annual Kentucky American Water Science Fair coordinated by Fayette County Public Schools at Frederick Douglass High School in Lexington on Saturday, February 3. The event included 533 projects judged by approximately 180 professionals, as well as hands-on, educational exhibits and demonstrations collectively known as the Discovery Zone. A total of 141 student projects received awards with six projects receiving special recognition from Kentucky American Water for demonstrating achievement in water science projects. (See winners list below.) Kentucky American Water Vice President of Operations Kevin Rogers, Fayette County Public Schools Superintendent Manny Caulk and Lexington-Fayette Urban County Councilmember Angela Evans presented awards to the students. Judges...

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Kentucky American Water Presents 35th Annual District Science Fair arrow

January 30, 2019

  Approximately 560 Fayette County public, private and home-school students in grades four through 12 will compete in the annual Kentucky American Water Science Fair coordinated by Fayette County Public Schools on Saturday, Feb. 2, at Frederick Douglass High School in Lexington. This year marks the 35th year for the event and Kentucky American Water is pleased to have served as the sole sponsor of the fair for all 35 years.   Students participating in the event have either earned advancement to the district fair by receiving honors at their respective schools’ science fairs or otherwise earned recognition for their projects to advance to district competition. Project judging will begin in the school’s gymnasium at 9 a.m. and will conclude around noon.  The nearly 600 projects represent a variety of science disciplines, such as chemistry, plant sciences...

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Prevent Frozen Water Pipes this Winterarrow

January 29, 2019

With bitterly cold temperatures forecast for the next couple days in the Bluegrass, Kentucky American Water reminds customers of ways to help prevent their water pipes from freezing and potentially bursting. Make sure you have disconnected garden hoses from all outside spigots. If you are going way, set the thermostat no lower than 55 degrees. Keep a slow trickle of water flowing overnight through faucets supplied by pipes that run through unheated or unprotected spaces or along outside walls. This will help prevent the water in them from freezing. Keep kitchen and bathroom cabinet doors open to allow warm air to circulate around these pipes. Make sure you know where your main water shut-off valve is located inside your home so that you can shut off your water quickly in the event of a water pipe leak and prevent costly damage. This valve is often located in a utility...

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2019 Environmental Grant Program Applications Now Availablearrow

January 28, 2019

Kentucky American Water is now accepting applications for American Water’s 2019 Environmental Grant Program awards. The awards will be available to organizations in Kentucky American Water’s service area, which includes portions of 14 counties: Bourbon, Clark, Fayette, Frankfort, Gallatin, Grant, Harrison, Jackson, Jessamine, Nicholas, Owen, Rockcastle, Scott, and Woodford. Established by American Water in 2005, American Water’s Environmental Grant Program offers funds for innovative, community-based environmental projects that improve, restore or protect watersheds, surface water and/or groundwater supplies through partnerships. Kentucky American Water started offering the grant program in 2006. Since that time the company has awarded more than $195,000 in grant funds.  “Kentucky American Water is pleased to offer this program as one way to recognize a...

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H2O Help To Others Program Helps Families In Need With Water Bill Payments arrow

December 21, 2018

Lexington, KY., (December 21, 2018) – Especially during this season of giving, Kentucky American  Water wants to remind customers and the community of an opportunity to help families in need by  donating to the H20 Help to Others program.  The program is administered for Kentucky American  Water by Dollar Energy Fund in order to assist eligible customers in financial distress with their  water bill payments. The program is funded by donations from American Water shareholders and individuals. To make a  donation, customers may add a contribution to their water bill payments, checking off the H20 Help  to Others box on the back of their Kentucky American Water bill, or they may donate directly to the  program via Dollar Energy Fund’s website at https://www.dollarenergy.org/donate/. When donating  online, contributors shoul...

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Kentucky American Water Seeks Recovery for Investment of More Than $100 Million in Infrastructure Upgradesarrow

November 28, 2018

Dateline City: LEXINGTON, Ky. LEXINGTON, Ky.--(BUSINESS WIRE)--Kentucky American Water announced today that it has filed an application with the Kentucky Public Service Commission (PSC) to adjust its rates for water service in the communities it serves. Kentucky American Water’s ongoing infrastructure investments, which will exceed $100 million in system improvements, are a key reason the rate increase is needed. These investments are necessary to maintain and enhance service, water quality, system reliability, and fire protection capabilities for customers while still keeping the cost of water service for most residential customers at about a penny per gallon, usually their most affordable utility bill. The company last filed for new rates through a gen...

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Kentucky American Water Seeks Recovery for More than $100 Million in Infrastructure Investmentarrow

November 28, 2018

Kentucky American Water announced today that it has filed an application with the Kentucky Public Service Commission (PSC) to adjust its rates for water service in the communities it serves.  Kentucky American Water’s ongoing infrastructure investments, which will exceed $100 million in system improvements, are a key reason the rate increase is needed.  These investments are necessary to maintain and enhance service, water quality, system reliability, and fire protection capabilities for customers while still keeping the cost of water service for most residential customers at about a penny per gallon, usually their most affordable utility bill. The company last filed for new rates through a general rate case filing in January 2016. “Water systems around the country, including some here in the Commonwealth of Kentucky, are struggling due to deferred investments...

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