Boil Water Advisory Lifted for Millersburg Customersarrow

December 20, 2019

The boil water advisory issued for Kentucky American Water customers in Millersburg on Wednesday, Dec.18, has been lifted. The advisory was issued due to a boil water advisory being issued for the City of Paris’ water system.  Kentucky American Water purchases water from the City of Paris to serve Kentucky American Water’s customers in Millersburg.

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Boil Water Advisory Issued for Millersburg Customersarrow

December 18, 2019

A boil water advisory has been issued for Kentucky American Water customers in Millersburg.  The advisory was issued due to a boil water advisory being issued for the City of Paris’ water system.  Kentucky American Water purchases water from the City of Paris to serve Kentucky American Water’s customers in Millersburg. A copy of the City of Paris’ public notice regarding this boil water advisory is included with this news release. During a boil water advisory, it is recommended that customers boil for three minutes any tap water they intend to use for consumption, such as for drinking, cooking or making ice. After boiling water, customers should let the water cool before consuming it. This precautionary advisory is in effect until further notice. Click here for Paris Water Works Public Notice.

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Kentucky American Water Announces 2019 Recipients of Firefighting Support Grantsarrow

November 25, 2019

LEXINGTON, Ky. (November 25, 2019) – Kentucky American Water has awarded grants totaling $7,500 to 15 Kentucky fire departments in support of their year-round efforts to protect the communities they serve. The company established the grant program in 2011 to support uniformed professional and volunteer fire departments serving communities in Kentucky American Water’s service territory. “Kentucky American Water is proud to support the efforts of area fire departments year-round through our dedication to providing quality, reliable water service and by inspecting and maintaining nearly 9,000 fire hydrants,” said David Farrar, vice president of operations. “Our Firefighting Support Grant program further enables us to demonstrate our appreciation and support for the critically important services provided by our communities’ emergency responders.” The following organizations w...

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Temporary Water Treatment Adjustment and System Flushing Continue in Owen Countyarrow

November 22, 2019

Kentucky American Water reminds customers in the Owen County area that its crews continue to conduct water system flushing throughout the county, and its Kentucky River Station II at Hardin’s Landing water treatment plant on US 127 North continues to use free chlorine as a disinfectant instead of chloramines on a temporary basis. Both of these operational adjustments have been in effect since Nov. 5, and are necessary to further recover from this fall’s flash drought.   Customers may notice Kentucky American Water crews opening fire hydrants in a coordinated fashion so that water can flow through the water mains and out of the hydrants at an accelerated pace, helping to move water around the system. Crews de-chlorinate the water as it leaves hydrants so that any water entering streams is not harmful to aquatic life. Customers may detect a more noticeable chlorine s...

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Take Steps Now to Prevent Frozen Pipes this Winterarrow

November 11, 2019

LEXINGTON, Ky., (Nov. 11, 2019) – With colder weather arriving here in the Bluegrass, Kentucky American Water reminds customers of ways to help prevent their water pipes from freezing this winter. “We want our customers to understand the importance of protecting the pipes in and around their homes before extreme weather or below freezing temperatures set in,” said Kentucky American Water Vice President of Operations David Farrar. “By taking a few simple steps, customers can prevent serious and costly damage to their homes this winter.” Frozen water lines typically occur in areas such as crawl spaces or along the outside walls where unprotected plumbing tends to be more vulnerable to the elements. Following these tips now can help avoid headaches later: Make sure you have disconnected garden hoses from your home. If you have an irrigation system o...

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Boil Water Advisory Lifted in Owen Countyarrow

November 06, 2019

The precautionary boil water advisory in place for Kentucky American Water customers on Eagle Hill Road, Petit Pike, Petit Park and Cook Road has been lifted.  “We understand that this unusual, prolonged boil water advisory has been a challenge for customers in this area and we have appreciated their support during this event,” said Nathan Clark, senior superintendent of operations - Northern Division, for Kentucky American Water.  “The record-breaking hot, dry conditions in September had an unusual effect on our Kentucky River source water that ultimately affected the treated water in our distribution system, as well.  Despite our team’s ongoing, rigorous efforts to address this issue, the chemistry of the water in the farthest areas of our distribution system took an extended period of time to rebound from this unusual effect.” Kentuck...

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Kentucky American Water to Conduct Temporary Water Treatment Change and System Flushing in Owen Countyarrow

November 01, 2019

Kentucky American Water will temporarily change the disinfection treatment process at its Kentucky River Station II at Hardin’s Landing water treatment plant in Owen County from a chloramine disinfectant to free chlorine, effective Tuesday, Nov. 5. It will also implement a system-wide flushing activity in Owen County starting the same day.  These activities will continue at least through the next several weeks and are similar to the temporary treatment adjustment and flushing efforts the company typically conducts each spring. The company is taking this action to further address the conditions that led to a boil water advisory that was in place for approximately 600 customers in Owen County this fall. Effective Nov. 5, customers in the Owen County area may notice Kentucky American Water crews opening fire hydrants and letting them flow for a period of time, which allows ...

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Kentucky American Water Supports Drug Take Back Day in Fayette County on October 26arrow

October 24, 2019

Lexington, Ky., (October 24, 2019) – Kentucky American Water is pleased to serve as the host site for Lexington-Fayette County’s Drug Take Back Day from 10 a.m. to 2 p.m. on Saturday, October 26, at its 2300 Richmond Road location in Lexington. The free, no-questions-asked event is part of a national effort coordinated by the U.S. Drug Enforcement Administration and local law enforcement agencies to remove expired, no-longer-needed medications from homes. Drug Take Back Day helps keep medications out of the wrong hands and provides an opportunity for medications to be disposed of in an environmentally friendly way rather than being flushed down the drain or toilet, which results in them entering area waterways. Representatives from the local Drug Enforcement Administration office, the Lexington Police Department, and the Fayette County Sheriff’s office will be on han...

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American Water Charitable Foundation Provides Grant for Millersburg Parksarrow

July 15, 2019

The American Water Charitable Foundation has provided a $6,341 Keep Communities Flowing Grant award to Artcroft, Inc., in Millersburg, Ky., for a project that will revitalize two local parks with playground equipment, plants and trees. The American Water Charitable Foundation is a 501(c)(3) nonprofit organization created by American Water, the nation’s largest publicly traded water and wastewater utility company.  The Millersburg parks project was one of 11 Keep Communities Flowing Grant Program recipients in 2019, the program’s inaugural year.  Through this new program the foundation provided grants up to $20,000 to support 501(c)(3) organizations, programs and projects that connect to one or more of American Water’s core focus areas of Water and the Environment, Water and Healthy Living, Environmental Education, and Community Sustainability. Grantees ...

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Kentucky American Water New Rates Approved by Kentucky Public Service Commissionarrow

June 27, 2019

Dateline City: LEXINGTON, Ky. Water service remains about a penny per gallon LEXINGTON, Ky.--(BUSINESS WIRE)--The Kentucky Public Service Commission today announced new water service rates for Kentucky American Water customers. The company’s rate request, filed in November 2018, was driven by more than $100 million in needed investment in water treatment and distribution system upgrades since the company’s last rate increase in August 2016. The cost of water service for customers remains about a penny per gallon. “We continue to invest in water system improvements to ensure clean, safe, reliable water service for our customers,” said Nick Rowe, president of Kentucky American Water and senior vice president of American Water’s Southeast Division. “At the same time, we rem...

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