H2O Help To Others Program Helps Families In Need With Water Bill Payments

Lexington, KY., (December 21, 2018) – Especially during this season of giving, Kentucky American 
Water wants to remind customers and the community of an opportunity to help families in need by 
donating to the H20 Help to Others program.  The program is administered for Kentucky American 
Water by Dollar Energy Fund in order to assist eligible customers in financial distress with their 
water bill payments.

The program is funded by donations from American Water shareholders and individuals. To make a 
donation, customers may add a contribution to their water bill payments, checking off the H20 Help 
to Others box on the back of their Kentucky American Water bill, or they may donate directly to the 
program via Dollar Energy Fund’s website at https://www.dollarenergy.org/donate/. When donating 
online, contributors should select “Kentucky Utility Assistance Program”.

Kentucky American Water customers eligible for H20 Help to Others Program assistance must have a 
total gross household income at or below 200 percent of the Federal Poverty Income Guidelines, must 
have paid at least $25 toward their water bill in the previous 180 days and must have an 
outstanding balance of at least $50.  Customers that have been placed on payment plans or have 
incurred a large balance due to a leak are eligible to apply as well. Customers may apply for 
assistance at any of the following social service agencies in the region:

Bourbon County Senior Center
2 Bank Row/PO Box 159
Paris, KY 40361
859-987-7453

Clark County Outreach Office
32 Meadow Street
Winchester, KY 40391
859-744-3235

Catholic Charities of the Diocese of Lexington, Inc.
1310 West Main Street
Lexington, KY 40509
859-253-1993

Lexington Senior Center
1530 Nicholasville Road
Lexington, KY 40503
859-278-6072

Jessamine County Community Development Office
213 South Main Street
Nicholasville, KY 40356
859-885-3512

Meeting the Needs Ministry
2340 Highway 127 North
Owenton, KY 40359
502-484-4017

Northern Kentucky Community Action Commission
109 West Main Street
Owenton, KY 40359
502-484-2116

Scott County Community Development Office
340 East Washington St
Georgetown, KY 40324
502-863-9403

Woodford County Community Development Office
285 Beasley Road
Versailles, KY 40383
859-873-8182

Customers with questions may also contact Kentucky American Water’s customer service center at 
1-800-678-6301.

Founded in 1983, Dollar Energy Fund is a 501(c)3 organization whose mission is to improve the 
quality of life for households experiencing hardships by providing utility assistance and other 
services that lead to self-sufficiency. For more than 35 years, Dollar Energy Fund has served the 
limited-income community by providing more than $148 million in utility assistance grants to more 
than 539,000 low-income families and individuals.

About Kentucky American Water

Kentucky American Water, a subsidiary of American Water (NYSE: AWK), is the largest investor-owned 
water utility in the state, providing high-quality and reliable water and/or wastewater services to 
approximately half a million people. Visit www.kentuckyamwater.com and follow Kentucky American 
Water on Twitter and Facebook.

About American Water

With a history dating back to 1886, American Water is the largest and most geographically diverse 
U.S. publicly traded water and wastewater utility company. The company employs more than 7,100 
dedicated professionals who provide regulated and market-based drinking water, wastewater and other 
related services to over 14 million people in 45 states and Ontario, Canada. American Water 
provides safe, clean, affordable and reliable water services to our customers to make sure we keep 
their lives flowing. For more information, visit amwater.com and follow American Water on Twitter, 
Facebook and LinkedIn.