Kentucky American Water to Conduct Temporary Water Treatment Change and System Flushing in Owen County

Kentucky American Water will temporarily change the disinfection treatment process at its Kentucky River Station II at Hardin’s Landing water treatment plant in Owen County from a chloramine disinfectant to free chlorine, effective Tuesday, Nov. 5. It will also implement a system-wide flushing activity in Owen County starting the same day.  These activities will continue at least through the next several weeks and are similar to the temporary treatment adjustment and flushing efforts the company typically conducts each spring.

The company is taking this action to further address the conditions that led to a boil water advisory that was in place for approximately 600 customers in Owen County this fall.

Effective Nov. 5, customers in the Owen County area may notice Kentucky American Water crews opening fire hydrants and letting them flow for a period of time, which allows a “flushing” of the distribution system water mains. The flushing activity, combined with the treatment change, should assist with further enhancing water quality in the distribution system.

During the flushing activity, crews open selected fire hydrants in a coordinated fashion so that water can flow through the water mains and out of the hydrants at an accelerated pace.  Crews de-chlorinate the water as it leaves hydrants in order to remove the disinfecting agent in the water – free chlorine – so that any water that enters streams is not harmful to aquatic life.

Customers may detect a more noticeable chlorine smell in the water during this temporary water treatment change. This is normal and not harmful. Although the chlorine smell may be more apparent, the level of chlorine in the water remains the same. If the chlorine odor is too strong for customers, they can reduce it by placing water in an uncovered glass container in the refrigerator overnight. 

It’s also possible that customers may experience a slight discoloration of their water and lower water pressure during the flushing activity. Should a customer notice discolored water comingfrom the tap, they should simply run their cold water faucet – not hot water – until the water clears.

Unless otherwise notified by the company regarding a boil water advisory for other reasons, customers can use and consume water as normal during this temporary treatment adjustment and flushing activity.  Kentucky American Water’s teams will continue to monitor the water quality to ensure that it meets or surpasses all federal and state drinking water standards.