Annual flushing activity helps maintain quality water service
You may see Kentucky American Water crews in your area this spring
opening fire hydrants and letting them flow for a period of time. This
is all part of a normal maintenance activity for the water distribution
system referred to in the industry as system “flushing.” Flushing is a
key activity that helps Kentucky American Water to continue providing
excellent quality water to customers because it helps to remove normal
sediment in the pipes that collects over time.
“In addition to our commitment to ongoing infrastructure renewal, this
annual flushing program is another key step we take to help us deliver
quality water to our customers,” according to Kevin Rogers, vice
president of operations for Kentucky American Water.
During the flushing activity, crews open selected fire hydrants in a
coordinated fashion so that water can flow through the water mains and
out of the hydrants at an accelerated pace. Crews de-chlorinate the
water as it leaves hydrants in order to remove the disinfecting agent in
the water – free chlorine – so that any water that enters streams is not
harmful to aquatic life.
This year’s water system flushing activity will take place in Fayette
County during the evening and overnight hours beginning April 23, and
continue through May 7. Flushing in the company’s Owenton service area
will occur during daytime working hours starting April 23, and will
conclude on April 30. Scott County area flushing will occur during
daytime working hours from May 8 through May 14, and Clark County
service areas flushing will occur during daytime working hours May 15
through May 19.
Customers may notice a more significant chlorine smell in the water from
April 20 to May 22. This is normal and not harmful. Kentucky American
Water temporarily changes its treatment process during the flushing
activity by switching from using chloramines as a disinfectant to free
chlorine, which has a more noticeable smell. Although the chlorine smell
may be more apparent, the level of chlorine in the water remains the
same. If the chlorine odor is too strong, you can reduce it by placing
water in a glass container in the refrigerator overnight uncovered.
Customers may also experience a slight discoloration of their water when
crews are working in their areas of town. Should a customer notice
discolored water coming from the tap, they should simply run their cold
water faucet until the water clears. The water remains safe to consume,
but customers may want to avoid such activities as washing clothes when
crews are flushing in their areas, since there is potential for
discolored water that could stain clothing.
Customers should watch for more details about the program inserted in
their monthly water bills from mid-March to mid-April. The community can
also use the following interactive map to determine when we will be
flushing lines in their specific areas: https://tinyurl.com/kb7t85v
About Kentucky American Water
Kentucky American Water, a subsidiary of American Water (NYSE: AWK), is
the largest investor-owned water utility in the state, providing
high-quality and reliable water and/or wastewater services to
approximately half a million people. The company earned Best Place to
Work in Kentucky honors in 2014, 2015, 2016 and 2017. For more
information, visit www.kentuckyamwater.com
About American Water
Founded in 1886, American Water is the largest publicly traded U.S.
water and wastewater utility company. Marking its 130th anniversary this
year, the company employs more than 6,700 dedicated professionals who
provide regulated and market-based drinking water, wastewater and other
related services to an estimated 15 million people in 47 states and
Ontario, Canada. For more information, please visit www.amwater.com.