Maryland American Water offers all customers payment options if they experience difficulty in paying their water and/or wastewater bills. Please call our customer service center BEFORE your bill due date at 866-641-2131 to discuss your specific information with a representative Monday-Friday, 7 a.m. – 7 p.m.
Assistance to customers includes:
- Payment Arrangements: Our customer service representatives will work with you on a plan to pay the balance of your bill over time.
- H2O Help to Others™ Program: We understand that sometimes our customers face circumstances that stretch financial resources. You may be qualified to receive assistance.