• New Jersey American Water Readies Ahead of Hurricane Florence

    New Jersey
    Issued: 7:00 am
    Start Time: 7:00 am To End Time: 12:00 AM
    Expires: 09/17/2018
    Contact: Customer Service Center
    1-800-272-1325
    New Jersey American Water is closely monitoring the path of Hurricane Florence and we’re implementing emergency preparation measures.   We encourage our customers to prepare for the storm as well by taking these steps: ...
  • West Orange Customers - Notice from New Jersey American Water

    West Orange, New Jersey
    Issued: 07/27/2018
    Start Time: 12:00 AM To End Time: 12:00 AM
    Expires: 09/30/2018
    Contact: Customer Service Center
    1-800-272-1325
    Although the drinking water we deliver is treated and meets all federal and state water quality standards and requirements, the quality of that water can change once it leaves our pipes and enters domestic plumbing systems. We are committed...
  • Temporary Water Treatment Change to End in Monmouth and Ocean Counties

    Monmouth County
    Issued: 3/13/18
    Start Time: 12:00 PM To End Time: 12:00 PM
    Expires: 12/31/2018
    Contact: Customer Service Center
    1-800-272-1325
    On April 9, New Jersey American Water will resume using chloramines in water treatment at its Swimming River Water Treatment Plant in Colts Neck and its Jumping Brook Water Treatment Plant in Neptune. In early November, as part of an ann...
  • 2018 Hydrant Flushing Schedule

    Statewide
    Issued: 03/04/2018
    Start Time: 6:30 a.m. To End Time: 6:30 p.m.
    Expires: 12/31/2018
    Contact: Customer Service Center
    1-800-272-1325
    Each year, New Jersey American Water scrubs our pipes in the nearly 200 communities we serve. This is an essential part of our system maintenance program, because it helps us to continue to provide you with high-quality water service. To...