WATER System Updates

Our team of experts continuously monitor, maintain and upgrade our facilities to ensure that they operate efficiently and meet all regulatory standards. This requires constantly upgrading our infrastructure, including:

  • treatment plants
  • tanks
  • pump stations
  • fire hydrants
  • metering equipment

In fact, every year, New Jersey American Water spends hundreds of millions on water and wastewater system improvements at its treatment facilities and in its distribution systems. These projects help to improve water quality, service reliability and fire protection for the communities we serve. And, they create jobs. For every $1 million invested in water infrastructure, it is estimated that 16 jobs are created. 

Your Water Bill at Work

New Jersey American Water invests approximately $350 million annually — nearly $1 million a day — in its treatment and distribution facilities. Large investments, such as water plants and tanks, have high visibility, however, a significant portion of our investment also goes toward upgrading underground water mains. These projects help to improve water quality, service reliability and fire protection for the communities we serve. At the same time, the cost of water service remains less than a penny a gallon - an exceptional value.  

New Jersey residents, in nearly 200 communities, count on us to keep their water safe, clean and reliable. By constantly upgrading our infrastructure, we aim to keep it that way. Think of it as your water bill at work – right in your own neighborhood.

Why capital investments are so important

According to the 2016 Report Card by the American Society of Civil Engineers, New Jersey has $933 million in drinking water infrastructure needs and $17.48 billion in wastewater infrastructure needs over the next 20 years. We are jeopardizing our quality of life today and for future generations if we fail to properly maintain this vital infrastructure. That’s why New Jersey American Water, proactively replaces aging pipe and upgrades our facilities to continue to deliver reliable service, high-quality water and fire protection.

How Do We Prioritize?

With nearly 9,000 miles of water main, you might wonder how does the company decide which lines to replace and when? Many factors contribute to engineer and operator decisions on when to upgrade pipes and facilities, such as hydraulic capacity, water quality, or regulation requirements.  

Additional factors, however, apply to all water mains. These include type of material, age, number of leaks, etc. Our engineers use a sophisticated computer model that fairly 'ranks' mains based on more than a dozen variables, in order to help them efficiently make informed decisions.


The Geographic Information System (GIS) team, continually performs this analysis on all water mains; and provides engineers and operators with interactive maps available within an online project planning tool. The addition of the maps provide the decision maker with easy-to-digest condition and consequence data. This helps them even more efficiently apply their professional expertise to the project plan. The example picture on the right displays some of the information instantly available to project planners when they click a water main in the map.

Click here for an interactive map of our current infrastructure upgrade projects across New Jersey