*This feature is only available for residential customers
American Water will be performing system maintenance Saturday, July 21, 8:30 a.m.-5 p.m., EDT. Our My Account and automated phone systems will be unavailable.
Our Emergency line will remain fully operational. Thank you for your patience.
Due to extremely severe weather impacting our service areas, our customer service wait times may be longer than normal. We appreciate your patience. We encourage you to use our interactive voice-response option to resolve your request. Many services can be completed without waiting to speak with a live representative.