Your Redesigned Bill


Simple billing. One more way we keep life flowing.

How do we know what our customers care about most? We asked. We surveyed 1,000 American Water customers to learn what they liked, didn’t like and felt was most important. Your feedback helped us streamline your water bill, so it’s simpler and easier to understand. Here’s what you’ll find:

New York_Bill_Redesign


Click here, for a printable fact sheet