Pennsylvania American Water is currently working to address taste and odor issues that have been reported by some customers in its Coatesville area water system. The reports indicate a musty or earthy taste in the water, which we understand is aesthetically unpleasant, but the issue does NOT pose a health threat. The company’s water quality experts are investigating possible causes and are conducting additional sampling of our source water and finished water. In addition, our Rock Run Water Treatment Plant staff is making adjustments to the treatment process to help address the issue, and crews are strategically flushing parts of our distribution system to increase flows through the system. Again, the taste and odor issue does not pose a health threat, and the water is safe to use for all purposes. Thank for your patience as we continue to investigate and work to resolve the issue as quickly as possible.
: 07-31-2018Start Time
: 5 pmEnd Time
: 11:59 pmExpires
: 8-31-2018Contact Name
: Customer ServiceContact Phone