As part of our distribution system (pipeline) maintenance program, Pennsylvania American Water will temporarily change the disinfection treatment process in our Coatesville area system from a chloramine residual to free chlorine residual. Customers may notice an increase in the taste and smell of chlorine in the water as a result of the change. The treatment change will take place from September 10, 2018, through October 22, 2018.
Weather permitting, Pennsylvania American Water also will flush the distribution system from September 17, 2018 through November 9, 2018. Flushing will take place 7 a.m. to 7 p.m., Monday through Friday. For more details on when and where we will be flushing in the system, check the schedule on our Alert Notifications page. Discolored water may occur during flushing in your neighborhood. This is normal and will only be temporary while we complete this system maintenance. Thank you for your patience while we complete this important maintenance program.
FREQUENTLY ASKED QUESTIONS AND ANSWERS
Why is the treatment change needed? It allows us to perform necessary maintenance on our chemical feed systems and our distribution system.
Is this an approved method of treatment? Yes. Both are approved methods of disinfection by the PA Department of Environmental Protection.
Will I notice a change in my water service? When we transition the disinfection process from chloramines to chlorine, some customers may notice an increase in the taste and smell of chlorine in the water. This will only be temporary while we complete this system maintenance.
Is the water safe to drink? Yes, as always, we will continue to monitor the water quality to ensure that it meets or surpasses all federal and state drinking water standards.
: 09/04/2018Start Time
: 9:00 amEnd Time
: 11:59 pmExpires
: 10/22/2018Contact Name
: Customer ServiceContact Phone