Our Homeowner Protection programs are helping customers across the country protect against unexpected home repair costs.
Our Press Room provides customers and other stakeholders with current information about our company and industry.
Our teams of experts have worked on projects from coast to coast helping solve customers’ water and wastewater challenges.
Our company is the largest and most geographically diverse publicly traded company in the United States.
*This feature is only available for residential customers
On President's Day, Mon., Feb. 18, we will only be addressing emergency customer calls. Emergency calls are accepted 24/7. Regular customer service support resumes on Tues., Feb. 19, at 7:00 am local time.
How do we know what our customers care about most? We asked. We surveyed 1,000 American Water customers to learn what they liked, didn’t like and felt was most important. Your feedback helped us streamline your water bill, so it’s simpler and easier to understand. Here’s what you’ll find: