HERSHEY, Pa.--(BUSINESS WIRE)--With polar-like conditions predicted to bring frigid air to the
Commonwealth for the rest of this week, Pennsylvania American Water
today advised homeowners that freezing temperatures can damage your
plumbing inside and outside of the home and result in a loss of pressure
“Sub-freezing temperatures for an extended period can cause pipes in
vulnerable areas to freeze, burst and result in costly damage,” said
Pennsylvania American Water Vice President of Operations Jimmy Sheridan.
“Making the necessary preparations for these conditions and learning
how to respond to frozen pipes can alleviate the expenses associated
making major repairs.”
Property owners are responsible for maintenance of the water service
line from the curb to the house, as well as any in-home piping. During
extending periods of sub-freezing temperatures, if you turn on a faucet
and only a trickle comes out, suspect a frozen pipe.
The company advised customers to check with a neighbor on the status of
their service if they suspect they may have frozen pipes. If the
neighbors have water, then pipes may be frozen or there may a leak on
the resident’s service line.
Pennsylvania American Water encourages residents to take the following
If your pipes freeze:
Shut off the water immediately. Don't attempt to thaw frozen pipes
unless the water is shut off. Freezing can often cause unseen cracks
in pipes or joints.
Apply heat to the frozen pipe by warming the air around it, or by
applying heat directly to a pipe. You can use a hair dryer, space
heater or hot water. Be sure not to leave space heaters unattended,
and avoid the use of kerosene heaters or open flames.
Once the pipes have thawed, turn the water back on slowly and check
for cracks and leaks.
During at or below freezing temperatures:
If you have pipes that are vulnerable to freezing, allow a small
trickle of water to run overnight to keep pipes from freezing. The
cost of the extra water is low compared to the cost to repair a broken
Open cabinet doors to expose pipes to warmer room temperatures to help
keep them from freezing.
When you are away:
Have a friend, relative or neighbor regularly check your property to
ensure that the heat is working and the pipes have not frozen.
Also, a freeze alarm can be purchased for less than $100 and will call
a user-selected phone number if the inside temperature drops below 45
Being aware of your internal plumbing also can prevent damage to your
plumbing system, and Pennsylvania American Water encourages customers to:
Know what areas of your home, such as basements, crawl spaces,
unheated rooms and outside walls, are most vulnerable to freezing.
Eliminate sources of cold air near water lines by repairing broken
windows, insulating walls, closing off crawl spaces and eliminating
drafts near doors.
Know the location of your main water shut-off valve. If a pipe freezes
or bursts, shut the water off immediately.
Protect your pipes and water meter. Wrap exposed pipes with insulation
or use electrical heat tracing wire; newspaper or fabric might also
work. For outside meters, keep the lid to the meter pit closed tightly
and let any snow that falls cover it. Snow acts as insulation, so
don't disturb it.
More cold weather tips can be found at
or by visiting the company’s YouTube channel (youtube.com/paamwater)
or its Facebook page (facebook.com/pennsylvaniaamwater.com).
Pennsylvania American Water, a subsidiary of American Water (NYSE: AWK),
is the largest investor owned water utility in the state, providing
high-quality and reliable water and/or wastewater services to
approximately 2.4 million people. With a history dating back to 1886,
American Water is the largest and most geographically diverse U.S.
publicly traded water and wastewater utility company. The company
employs more than 7,100 dedicated professionals who provide regulated
and market-based drinking water, wastewater and other related services
to an estimated 14 million people in 45 states and Ontario, Canada.
American Water provides safe, clean, affordable and reliable water
services to our customers to make sure we keep their lives flowing. For
more information, visit amwater.com
and follow American Water on Twitter,