Latest Alerts

General
North Shore, Chattanooga:Customer Outreach
3/14/2019 8:00:08 PM
North Shore, Chattanooga:Customer Outreach This is an important message from Tennessee American Water. Due to unforeseen circumstances that requires additional work, the pressure system transfer will be postponed until a later date. Once we complete the work, we will notify you via mail of a new transfer date. Thank you for your patience.
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General
North Shore, Chattanooga - Planned Water Outage
3/13/2019 11:00:18 PM
North Shore, Chattanooga - Planned Water Outage This is an important message from Tennessee American Water. On March 14, 2019 approximately at 4:00pm, Tennessee American Water will transfer your water service to a higher pressure system, which will increase the water pressure for your home and approximately 225 others. If there are any problems from the switchover to the higher pressure system, please contact B&B Plumbing at (423) 622-0405. We appreciate your cooperation and apologize in advance for any inconvenience this improvement project may cause. If you have any questions or comments, please email TNAWEngineering@amwater.com.
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General
08/22/2018 - Chattanooga Hydrant Repari - Lovell
8/22/2018 2:00:10 PM
08/22/2018 - Chattanooga Hydrant Repari - Lovell Tennessee American Water will repair a fire hydrant on South Lovell Avenue on Thursday, August 23 from approximately 8:30 a.m. to 4 p.m. While making this repair, customers in the area may experience no water service. We apologize for the inconvenience this causes while we do this necessary work. Thank you for your understanding.
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Emergency
Hixson Pike Planned Outage
8/10/2018 8:46:13 PM
Hixson Pike Planned Outage Tennessee American Water will switch from the old pipe to the new pipe installed on Hixson Pike, near Lupton Drive, beginning 9 a.m. until approximately 1 p.m., on Saturday, August 11. This work has been planned at a time to avoid water disruption of neighborhood schools during the weekday. We apologize for the inconvenience this causes while we do this necessary work. Thank you for your understanding.
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General
Crews will be working on a water main line in the St Elmo Area today, Wednesday June 13th 2018. The following areas may be affected: Alabama Ave and St Elmo Ave from 38th St to 49th St. Crews will be shutting off water for about an hour to isolate a water main leak. Thank you for your patience while we work safely to make this improvement to better serve you with high quality, reliable water service.
6/13/2018 5:05:51 PM
Crews will be working on a water main line in the St Elmo Area today, Wednesday June 13th 2018. The following areas may be affected: Alabama Ave and St Elmo Ave from 38th St to 49th St. Crews will be shutting off water for about an hour to isolate a water main leak. Thank you for your patience while we work safely to make this improvement to better serve you with high quality, reliable water service.
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General
Chattanooga:Camp Jordan Parkway:PlannedOutage
3/23/2018 10:00:07 PM
Chattanooga:Camp Jordan Parkway:PlannedOutage Tennessee American Water has planned work to replace a MAIN on Camp Jordan Parkway, Wright Street, and St. Thomas Street beginning at 10pm on Sunday March 25, 2018. This work has been planned at a time to disrupt customers' water service as little as possible. We apologize for the inconvenience this causes while we do this necessary work. Thank you for your understanding.
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General
Chattanooga:PlannedWork:Riverside
2/8/2018 6:00:23 PM
Chattanooga:PlannedWork:Riverside Tennessee American Water has planned work to repair a Main on Riverside Drive and Curtain Pole Road beginning at 11 pm on February 8th 2018. This work has been planned at a time to disrupt customers' water service as little as possible. We apologize for the inconvenience this causes while we do this necessary work. Thank you for your understanding.
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General
2/2/2018 8:47:25 PM
Chattanooga:Main Repair Riverside and Curtain Pole Tennessee American Water has planned work to replace a main on Riverside Drive and Curtain Pole Road beginning at 11:00 pm till 7:00 am on February 2, 2018. This work has been planned at a time to disrupt customers' water service as little as possible. We apologize for the inconvenience this causes while we do this necessary work. Thank you for your understanding.
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General
Planned Work January 29, 2018
1/29/2018 6:29:07 PM
Planned Work January 29, 2018 Tennessee American Water has planned work to repair a Main on Riverside Drive and Curtain Pole Road beginning at 11 pm to 7am on January 29, 2018. This work has been planned at a time to disrupt customers' water service as little as possible. We apologize for the inconvenience this causes while we do this necessary work. Thank you for your understanding.
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General
Chattanooga:Riverside Dr: Planned outage
1/19/2018 12:00:17 AM
Chattanooga:Riverside Dr: Planned outage Tennessee American Water has planned work to repair a Main on Riverside Dr beginning at 11 pm on January 19, 2018. This work has been planned at a time to disrupt customers' water service as little as possible. We apologize for the inconvenience this causes while we do this necessary work. Thank you for your understanding.
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Emergency
Tennessee American Water crews will be making improvements to a booster station in your area on Thursday, October 26, beginning at 8 p.m. until 5 a.m which will require a temporary disruption in your water service. Water service will be turned off at approximately 8 p.m. and could be interrupted for up to 9 hours. During this outage, customers may experience low water pressure or no water service. Thank you for your patience while we work safely to make this improvement to better serve you with high quality, reliable water service.
10/26/2017 6:54:40 PM
Tennessee American Water crews will be making improvements to a booster station in your area on Thursday, October 26, beginning at 8 p.m. until 5 a.m which will require a temporary disruption in your water service. Water service will be turned off at approximately 8 p.m. and could be interrupted for up to 9 hours. During this outage, customers may experience low water pressure or no water service. Thank you for your patience while we work safely to make this improvement to better serve you with high quality, reliable water service.
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General
Tennessee American Water will be flushing the fire hydrants and mains throughout our system beginning Monday September 25th from 8 a.m. to 5:00 p.m. each week day. Flushing will take place over approximately a four week period. Customers may check Facebook or Twitter for updates on what area we are flushing during a particular week.
9/22/2017 12:29:18 PM
Tennessee American Water will be flushing the fire hydrants and mains throughout our system beginning Monday September 25th from 8 a.m. to 5:00 p.m. each week day. Flushing will take place over approximately a four week period. Customers may check Facebook or Twitter for updates on what area we are flushing during a particular week. This is part of our routine, annual maintenance program for high-quality, reliable water service to customers. While the flushing program is underway, customers may experience a temporary drop in water pressure or discoloration of their water for a short period of time. If this occurs, customers should simply let the COLD water run briefly, and the situation should clear up on its own within a few minutes. Thank you.
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Emergency
Planned Outage: Curtis St: East Brainerd: June 16, 2017
6/15/2017 10:00:26 PM
Planned Outage: Curtis St: East Brainerd: June 16, 2017 Tennessee American Water will complete valve replacement at Curtis Street Friday, June 16, beginning around 8:30 p.m. We are performing the work through the night hours to have minimal impact on customers. We apologize that some members of the community might experience service disruptions in their water service as a result of this repair. The successful completion of this project will help provide reliability to your water service. Thank you for understanding.
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Emergency
Tennessee American Water is currently working on a major repair. We apologize that some members of the community may experience low water pressure or no water service at your home or business. We are working safely and as quickly to complete the repair. We are asking you to conserve water until these emergency repairs are completed. Thank you for your understanding as we work to restore water service.
6/14/2017 2:55:50 PM
Tennessee American Water is currently working on a major repair. We apologize that some members of the community may experience low water pressure or no water service at your home or business. We are working safely and as quickly to complete the repair. We are asking you to conserve water until these emergency repairs are completed. Thank you for your understanding as we work to restore water service.
For detailed information click here

Emergency
East Brainerd: Emergency Repair: June 13, 2017
6/14/2017 12:48:16 AM
East Brainerd: Emergency Repair: June 13, 2017 Tennessee American Water is currently working on a major repair. We apologize that some members of the community may experience low water pressure or no water service at your home or business. We are working safely and as quickly to complete the repair. Thank you for your understanding as we work to restore water service.
For detailed information click here

Extended Alerts