Latest Alerts

General
Chattanooga:PlannedWork:Riverside
2/8/2018 6:00:23 PM
Chattanooga:PlannedWork:Riverside Tennessee American Water has planned work to repair a Main on Riverside Drive and Curtain Pole Road beginning at 11 pm on February 8th 2018. This work has been planned at a time to disrupt customers' water service as little as possible. We apologize for the inconvenience this causes while we do this necessary work. Thank you for your understanding.
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General
2/2/2018 8:47:25 PM
Chattanooga:Main Repair Riverside and Curtain Pole Tennessee American Water has planned work to replace a main on Riverside Drive and Curtain Pole Road beginning at 11:00 pm till 7:00 am on February 2, 2018. This work has been planned at a time to disrupt customers' water service as little as possible. We apologize for the inconvenience this causes while we do this necessary work. Thank you for your understanding.
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General
Planned Work January 29, 2018
1/29/2018 6:29:07 PM
Planned Work January 29, 2018 Tennessee American Water has planned work to repair a Main on Riverside Drive and Curtain Pole Road beginning at 11 pm to 7am on January 29, 2018. This work has been planned at a time to disrupt customers' water service as little as possible. We apologize for the inconvenience this causes while we do this necessary work. Thank you for your understanding.
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General
Chattanooga:Riverside Dr: Planned outage
1/19/2018 12:00:17 AM
Chattanooga:Riverside Dr: Planned outage Tennessee American Water has planned work to repair a Main on Riverside Dr beginning at 11 pm on January 19, 2018. This work has been planned at a time to disrupt customers' water service as little as possible. We apologize for the inconvenience this causes while we do this necessary work. Thank you for your understanding.
For detailed information click here

Emergency
Tennessee American Water crews will be making improvements to a booster station in your area on Thursday, October 26, beginning at 8 p.m. until 5 a.m which will require a temporary disruption in your water service. Water service will be turned off at approximately 8 p.m. and could be interrupted for up to 9 hours. During this outage, customers may experience low water pressure or no water service. Thank you for your patience while we work safely to make this improvement to better serve you with high quality, reliable water service.
10/26/2017 6:54:40 PM
Tennessee American Water crews will be making improvements to a booster station in your area on Thursday, October 26, beginning at 8 p.m. until 5 a.m which will require a temporary disruption in your water service. Water service will be turned off at approximately 8 p.m. and could be interrupted for up to 9 hours. During this outage, customers may experience low water pressure or no water service. Thank you for your patience while we work safely to make this improvement to better serve you with high quality, reliable water service.
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General
Tennessee American Water will be flushing the fire hydrants and mains throughout our system beginning Monday September 25th from 8 a.m. to 5:00 p.m. each week day. Flushing will take place over approximately a four week period. Customers may check Facebook or Twitter for updates on what area we are flushing during a particular week.
9/22/2017 12:29:18 PM
Tennessee American Water will be flushing the fire hydrants and mains throughout our system beginning Monday September 25th from 8 a.m. to 5:00 p.m. each week day. Flushing will take place over approximately a four week period. Customers may check Facebook or Twitter for updates on what area we are flushing during a particular week. This is part of our routine, annual maintenance program for high-quality, reliable water service to customers. While the flushing program is underway, customers may experience a temporary drop in water pressure or discoloration of their water for a short period of time. If this occurs, customers should simply let the COLD water run briefly, and the situation should clear up on its own within a few minutes. Thank you.
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Emergency
Planned Outage: Curtis St: East Brainerd: June 16, 2017
6/15/2017 10:00:26 PM
Planned Outage: Curtis St: East Brainerd: June 16, 2017 Tennessee American Water will complete valve replacement at Curtis Street Friday, June 16, beginning around 8:30 p.m. We are performing the work through the night hours to have minimal impact on customers. We apologize that some members of the community might experience service disruptions in their water service as a result of this repair. The successful completion of this project will help provide reliability to your water service. Thank you for understanding.
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Emergency
Tennessee American Water is currently working on a major repair. We apologize that some members of the community may experience low water pressure or no water service at your home or business. We are working safely and as quickly to complete the repair. We are asking you to conserve water until these emergency repairs are completed. Thank you for your understanding as we work to restore water service.
6/14/2017 2:55:50 PM
Tennessee American Water is currently working on a major repair. We apologize that some members of the community may experience low water pressure or no water service at your home or business. We are working safely and as quickly to complete the repair. We are asking you to conserve water until these emergency repairs are completed. Thank you for your understanding as we work to restore water service.
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Emergency
East Brainerd: Emergency Repair: June 13, 2017
6/14/2017 12:48:16 AM
East Brainerd: Emergency Repair: June 13, 2017 Tennessee American Water is currently working on a major repair. We apologize that some members of the community may experience low water pressure or no water service at your home or business. We are working safely and as quickly to complete the repair. Thank you for your understanding as we work to restore water service.
For detailed information click here

Emergency
East Brainerd: Emergency Valve Repair: Curtis St. June 13, 2017
6/13/2017 1:00:20 PM
East Brainerd: Emergency Valve Repair: Curtis St. June 13, 2017 Tennessee American Water has begun work to repair a valve. The work is on a 24” valve on Curtis St. We will need to shut off the water while we make the repair. We apologize for the inconvenience that this causes with loss of water. Please know that our crew will be working as safely and quickly as possible to get the job done and restore your water. Thank you.
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Emergency
Chattanooga TN Emergency Repair 06.10.17
6/10/2017 5:31:28 PM
Chattanooga TN Emergency Repair 06.10.17 Tennessee American water currently have a large emergency main break. As we work safely to make the repair, you may experience low pressure or no water. We apologize for the inconvenience while we complete the repair and restore water service. Thank you for your understanding.
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General
Tennessee American Water has planned to install new six inch pipe and fire hydrants along Center Street. Weather permitting, the work begins on Monday, June 12 and will be completed by the end of July. This $175,000 dollar pipeline project will improve water service reliability and increase water flows for household use and firefighting. We apologize for the inconvenience this may cause. Safety is our number one priority. We will work with the city to determine the best way to route traffic in the area. We will also work to ensure that street closures and blockages are clearly marked to keep residents and workers safe. Thank you for your understanding.
6/9/2017 1:12:53 PM
Tennessee American Water has planned to install new six inch pipe and fire hydrants along Center Street. Weather permitting, the work begins on Monday, June 12 and will be completed by the end of July. This $175,000 dollar pipeline project will improve water service reliability and increase water flows for household use and firefighting. We apologize for the inconvenience this may cause. Safety is our number one priority. We will work with the city to determine the best way to route traffic in the area. We will also work to ensure that street closures and blockages are clearly marked to keep residents and workers safe. Thank you for your understanding.
For detailed information click here

General
Thank you for your patience as we work to complete required valve replacement at New York Booster Station. We apologize that some members of the community might experience pressure and service disruptions in their water service as a result of this much needed project. The successful completion of this project should provide reliability to your water service. Thank you for understanding.
6/9/2017 12:49:31 PM
Thank you for your patience as we work to complete required valve replacement at New York Booster Station. We apologize that some members of the community might experience pressure and service disruptions in their water service as a result of this much needed project. The successful completion of this project should provide reliability to your water service. Thank you for understanding.
For detailed information click here

General
Tennessee American Water will be flushing the fire hydrants and mains throughout its system beginning Monday October 10th through October 21st from 9 p.m. to 5:30 a.m. each day. Different areas will be flushed each day. There is potential to extend a few days past October 21st if needed.
10/6/2016 3:59:11 PM
Tennessee American Water will be flushing the fire hydrants and mains throughout its system beginning Monday October 10th through October 21st from 9 p.m. to 5:30 a.m. each day. Different areas will be flushed each day. There is potential to extend a few days past October 21st if needed. This is part of our routine, annual maintenance program for high-quality, reliable water service to customers. While the flushing program is underway, customers may experience a temporary drop in water pressure or discoloration of their water for a short period of time. If this occurs, customers should simply let the water run briefly, and the situation should clear up on its own within a few minutes. Thank you.
For detailed information click here

General
This is Tennessee American Water calling to thank you for your patience as we work to complete required maintenance on the Elder Mountain Tank. We apologize that some members of the community have experienced pressure and service disruptions in their water service as a result of this much needed project. We are in the process of placing the tank in service over this weekend and early next week, and we would appreciate your help in limiting all non essential uses such as irrigation systems, through Wednesday of next week. The successful completion of this project should eliminate the pressure and service disruptions that you have experienced over the past several weeks. If we are able to complete our project prior to Wednesday morning we will notify you at that time. Thank you for understanding.
8/18/2016 9:18:10 PM
This is Tennessee American Water calling to thank you for your patience as we work to complete required maintenance on the Elder Mountain Tank. We apologize that some members of the community have experienced pressure and service disruptions in their water service as a result of this much needed project. We are in the process of placing the tank in service over this weekend and early next week, and we would appreciate your help in limiting all non essential uses such as irrigation systems, through Wednesday of next week. The successful completion of this project should eliminate the pressure and service disruptions that you have experienced over the past several weeks. If we are able to complete our project prior to Wednesday morning we will notify you at that time. Thank you for understanding.
For detailed information click here

Extended Alerts