Latest Alerts

General
May 10, 2019 Planned Outage Elmendorf Booster
5/10/2019 3:52:46 PM
May 10, 2019 Planned Outage Elmendorf Booster Tennessee American Water has planned work to replace two valves at the Elmendorf booster station beginning at 10:00 PM on Friday May 10th. This work has been planned at a time to disrupt customers' water service as little as possible. We apologize for the inconvenience this causes while we do this necessary work. Thank you for your understanding.
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Emergency
Tennessee American Water:Hamilton Place - Main Repair
5/6/2019 11:32:18 PM
Tennessee American Water:Hamilton Place - Main Repair Tennessee American Water has begun work on a main break. The work is on a 12 inch pipe. We have shut off the water while we make the repair. We apologize for the inconvenience that this causes with loss of water. Please know that our crew is working as safely and quickly as possible to get the job done and restore your water. Thank you.
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Emergency
2019:05:03:Tennessee:LookoutValley:WQ
5/3/2019 8:31:06 PM
2019:05:03:Tennessee:LookoutValley:WQ The main break which affected Lookout Valley customers today has been repaired. If you experience air or discolored water at your home, run your cold tap until it runs clear. Thank you for your patience while we completed this repair safely.
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Emergency
May 3, 2019 - Emergency Shut Down - Lookout Valley
5/3/2019 1:30:44 PM
May 3, 2019 - Emergency Shut Down - Lookout Valley Tennessee American Water has been working on a main break since last night. The work is on a 12" inch pipe. We have shut off the water while we make the repairs. We apologize for the inconvenience that this causes with loss of water. Please know that our crew will be working as safely and quickly as possible to get the job done and restore your water. Thank you.
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General
North Shore, Chattanooga:Customer Outreach
3/14/2019 8:00:08 PM
North Shore, Chattanooga:Customer Outreach This is an important message from Tennessee American Water. Due to unforeseen circumstances that requires additional work, the pressure system transfer will be postponed until a later date. Once we complete the work, we will notify you via mail of a new transfer date. Thank you for your patience.
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General
North Shore, Chattanooga - Planned Water Outage
3/13/2019 11:00:18 PM
North Shore, Chattanooga - Planned Water Outage This is an important message from Tennessee American Water. On March 14, 2019 approximately at 4:00pm, Tennessee American Water will transfer your water service to a higher pressure system, which will increase the water pressure for your home and approximately 225 others. If there are any problems from the switchover to the higher pressure system, please contact B&B Plumbing at (423) 622-0405. We appreciate your cooperation and apologize in advance for any inconvenience this improvement project may cause. If you have any questions or comments, please email TNAWEngineering@amwater.com.
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General
08/22/2018 - Chattanooga Hydrant Repari - Lovell
8/22/2018 2:00:10 PM
08/22/2018 - Chattanooga Hydrant Repari - Lovell Tennessee American Water will repair a fire hydrant on South Lovell Avenue on Thursday, August 23 from approximately 8:30 a.m. to 4 p.m. While making this repair, customers in the area may experience no water service. We apologize for the inconvenience this causes while we do this necessary work. Thank you for your understanding.
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Emergency
Hixson Pike Planned Outage
8/10/2018 8:46:13 PM
Hixson Pike Planned Outage Tennessee American Water will switch from the old pipe to the new pipe installed on Hixson Pike, near Lupton Drive, beginning 9 a.m. until approximately 1 p.m., on Saturday, August 11. This work has been planned at a time to avoid water disruption of neighborhood schools during the weekday. We apologize for the inconvenience this causes while we do this necessary work. Thank you for your understanding.
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General
Crews will be working on a water main line in the St Elmo Area today, Wednesday June 13th 2018. The following areas may be affected: Alabama Ave and St Elmo Ave from 38th St to 49th St. Crews will be shutting off water for about an hour to isolate a water main leak. Thank you for your patience while we work safely to make this improvement to better serve you with high quality, reliable water service.
6/13/2018 5:05:51 PM
Crews will be working on a water main line in the St Elmo Area today, Wednesday June 13th 2018. The following areas may be affected: Alabama Ave and St Elmo Ave from 38th St to 49th St. Crews will be shutting off water for about an hour to isolate a water main leak. Thank you for your patience while we work safely to make this improvement to better serve you with high quality, reliable water service.
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General
Chattanooga:Camp Jordan Parkway:PlannedOutage
3/23/2018 10:00:07 PM
Chattanooga:Camp Jordan Parkway:PlannedOutage Tennessee American Water has planned work to replace a MAIN on Camp Jordan Parkway, Wright Street, and St. Thomas Street beginning at 10pm on Sunday March 25, 2018. This work has been planned at a time to disrupt customers' water service as little as possible. We apologize for the inconvenience this causes while we do this necessary work. Thank you for your understanding.
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General
Chattanooga:PlannedWork:Riverside
2/8/2018 6:00:23 PM
Chattanooga:PlannedWork:Riverside Tennessee American Water has planned work to repair a Main on Riverside Drive and Curtain Pole Road beginning at 11 pm on February 8th 2018. This work has been planned at a time to disrupt customers' water service as little as possible. We apologize for the inconvenience this causes while we do this necessary work. Thank you for your understanding.
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General
2/2/2018 8:47:25 PM
Chattanooga:Main Repair Riverside and Curtain Pole Tennessee American Water has planned work to replace a main on Riverside Drive and Curtain Pole Road beginning at 11:00 pm till 7:00 am on February 2, 2018. This work has been planned at a time to disrupt customers' water service as little as possible. We apologize for the inconvenience this causes while we do this necessary work. Thank you for your understanding.
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General
Planned Work January 29, 2018
1/29/2018 6:29:07 PM
Planned Work January 29, 2018 Tennessee American Water has planned work to repair a Main on Riverside Drive and Curtain Pole Road beginning at 11 pm to 7am on January 29, 2018. This work has been planned at a time to disrupt customers' water service as little as possible. We apologize for the inconvenience this causes while we do this necessary work. Thank you for your understanding.
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General
Chattanooga:Riverside Dr: Planned outage
1/19/2018 12:00:17 AM
Chattanooga:Riverside Dr: Planned outage Tennessee American Water has planned work to repair a Main on Riverside Dr beginning at 11 pm on January 19, 2018. This work has been planned at a time to disrupt customers' water service as little as possible. We apologize for the inconvenience this causes while we do this necessary work. Thank you for your understanding.
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Emergency
Tennessee American Water crews will be making improvements to a booster station in your area on Thursday, October 26, beginning at 8 p.m. until 5 a.m which will require a temporary disruption in your water service. Water service will be turned off at approximately 8 p.m. and could be interrupted for up to 9 hours. During this outage, customers may experience low water pressure or no water service. Thank you for your patience while we work safely to make this improvement to better serve you with high quality, reliable water service.
10/26/2017 6:54:40 PM
Tennessee American Water crews will be making improvements to a booster station in your area on Thursday, October 26, beginning at 8 p.m. until 5 a.m which will require a temporary disruption in your water service. Water service will be turned off at approximately 8 p.m. and could be interrupted for up to 9 hours. During this outage, customers may experience low water pressure or no water service. Thank you for your patience while we work safely to make this improvement to better serve you with high quality, reliable water service.
For detailed information click here

Extended Alerts