Customers East of Missionary Ridge: Tennessee American Water Asks Customer to Restrict Non-Essential Water Use

Tennessee American Water is asking all water customers east of Missionary Ridge to restrict non-essential water usage as the company works on a major repair.  This includes East Brainerd, East Ridge, Highway 58 and Lakeview, GA.

On Tuesday evening, June 13, Tennessee American Water sent a notification to their  customers via CodeRed telephone software letting them know that they could possibly experience low water pressure or no water service.

The alert was sent because of a 24 inch valve that has broken.  Because the valve cannot be opened, it is affecting the water flow for two of the water system’s pressure zones east of Missionary Ridge.  This area includes East Brainerd, East Ridge, Lakeview, GA and Highway 58.

The restrictions are intended to curtail non-essential water usage by customers like outdoor watering, filling swimming pools, washing cars or children using a hose or sprinkler for fun. This request does not pertain to essential water use by residents. This request is not intended to impact businesses such as restaurants, car washes, laundries and industries dependent on water usage for production and revenue.

Tips from Tennessee American Water to help customers use water wisely during the water restrictions:

  • Do not water lawns, wash cars or fill swimming pools.
  • Don't allow children to play with the hose or sprinklers -- just for fun.
  • Use a broom -- not a hose -- to clean porches and driveways.
  • Check faucets and pipes for leaks. Even the smallest drip from a worn showerhead can waste 20 or more gallons of water per day.
  • Run dishwashers and washing machines only when full – and necessary.
  • When washing dishes by hand, don’t run water freely to rinse. Instead, fill a second sink with rinse water.
  • Don't let the faucet run while you clean fruits and vegetables. Rinse them in a filled sink or pan of water.

Customers with questions can call Tennessee American Water’s 24 hour customer service center at 1-866-736-6420.

Location: Chattanooga
Issued: 6/14/2017
Start Time: 14:30
End Time: NA
Expires: NA
Contact Name: Customer Service
Contact Phone: 1-866-736-6420
Posted in: Conservation