Tennessee American Water Conducts Annual Flushing Programarrow

October 14, 2019

Routine Maintenance of Water Mains and Fire Hydrants Chattanooga, Tenn. (October 11, 2019) – Tennessee American Water has begun its annual flushing of water mains and hydrants throughout its water system serving Chattanooga, East Ridge, Red Bank, Lookout Mountain, GA and TN, and Rossville, GA. Tennessee American Water conducts an annual flushing program of its water distribution system to help ensure continued high-quality water service. Flushing the water system entails sending a rapid flow of water through the water mains. As part of the flushing program, fire hydrants are checked and operated to help ensure fire protection in the community. Flushing will take place during the weekday, from 8 a.m. to 8 p.m. through the month of October. “Annual flushing is vital to our community and Tennessee American Water’s daily operations. This is an opportune time to per...

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Area Utilities Come Together for Human Trafficking Awareness Trainingarrow

September 25, 2019

Former Senator Bob Corker Shares How This Helps in Fight Against the Problem Chattanooga, Tenn. (Sept. 25, 2019) – Human trafficking is happening in the Chattanooga area, but it’s rarely reported because the signs are often overlooked. Early Wednesday morning about 40 service technicians from EPB, Chattanooga Gas and Tennessee American Water learned how to recognize possible human trafficking during a class led by the Tennessee Bureau of Investigation and the Tennessee Highway Patrol. Human trafficking is when individuals are compelled by force, fraud or coercion to provide labor or sex. “We felt like it was important to come together with our neighboring utilities to help make Chattanooga and the area safer,” said Leah Morrison, Tennessee American Water Field Operations Manager. Former United States Senator Bob Corker kicked off the meeting, sharin...

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Precaution Boil Water Notice LIFTEDarrow

September 15, 2019

September 16, 2019 (4:00 PM) Tennessee American Water has LIFTED the precautionary boil water notice for its customers in the areas of the attached map that are identified in green based on sample test results taken from those areas that reaffirm that the water quality meets state and federal water quality standards. The boil water notice was issued on September 13, as a precautionary measure following a major main break that resulted in a significant loss of pressure in the drinking water system. Tennessee American Water thanks its customers for their patience and cooperation during this event. For more information, contact Tennessee American Water’s customer service center at (800) 565-7292. Please share this information with all the other people who receive water service within the areas identified above, especially those who may not have received this notice d...

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Tennessee American Water Begins to Restore Water Servicearrow

September 14, 2019

Repair of the 36-inch Main Break Chattanooga, Tenn. (September 14, 2019) – Earlier this morning around 4 a.m. local time Tennessee American Water successfully completed repairs to the impacted water main and has begun the process of restoring the system.  The return to normal operating conditions will occur slowly and return last to customers at the highest elevations within the system, such as Lookout Mountain and Elder Mountain. We anticipate that most of the system will fully recover by late Saturday night, September 14th, and we anticipate lifting the Boil Water Notice for many of our customers before the end of the weekend.  Tennessee American Water has maintained state water quality standards throughout this event. The precautionary boil water notice remains in effect. This boil water notice applies to the entire Tennessee American Water - Chattanooga system,...

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Boil Water Advisoryarrow

September 13, 2019

For Immediate Release Boil Advisory--> Tennessee American Water Customers BOIL YOUR WATER BEFORE USING Tennessee American Water has experienced a major main break which has resulted in a significant loss of pressure in the drinking water system. Tennessee American Water’s drinking water has continued to meet water quality requirements of the Tennessee Department of Environment and Conservation regulations even after the break. As a precautionary measure, we are asking customers to boil water before using for consumption.  We apologize for any inconvenience and thank you for your patience while we work to resolve this problem. What does this mean?  What should I do? •DO NOT DRINK THE WATER WITHOUT BOILING IT FIRST. Bring all water to a boil, let it boil for three (3) minutes, and let it cool before using, or use bottled water. Boiled or bottled water sho...

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Tennessee American Water Experiences Main Break Thursday Night arrow

September 12, 2019

  Tennessee American Water Experiences Main Break Thursday Night Main Break Near Plant Affecting Customers in Downtown, North Chattanooga   Chattanooga, Tenn. (September 12, 2019) – Tennessee American Water has experienced a main break as of late Thursday evening, September 12, near its plant.  Customers in downtown and North Chattanooga may experience low to no water pressure.  We apologize for the inconvenience as we work safely and as quickly as possible to complete the repair and restore water service.   # # #     ABOUT TENNESSEE AMERICAN WATER Tennessee American Water, a subsidiary of American Water (NYSE: AWK), is the largest investor-owned water utility in the state, providing high-quality and reliable water services to approximately 360,000 people in Tennessee and northern Georgia. With a history dating back ...

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Tennessee American Water Awards Environmental Grant to City of East Ridgearrow

July 08, 2019

Spring & South Chick Creeks Clean Up focused on watershed protection & bank stabilization Chattanooga, Tenn. (July 8, 2019) – Supporting local organizations who address a watershed or source water protection need, Tennessee American Water has awarded the City of East Ridge an environmental grant. The project consists of removal of debris from the Spring and South Chickamauga Creeks and bank stabilization to prevent erosion. “We are pleased to support the City of East Ridge in bringing the community together to protect our creeks,” said Tennessee American Water President Darlene Williams. “One of our key values is environmental leadership, and our environmental focus includes assisting residents and organizations involved in caring for natural resources. We believe all of us play a part in protecting our most precious resource of water.” Sinc...

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Tennessee American Water to Host Splash Day at the Chattanooga Lookoutsarrow

June 19, 2019

Day Game on June 26 Will Feature Fun Water Activities Chattanooga, Tenn. (June 19, 2019) Tennessee American Water is sponsoring Splash Day at AT&T Field at the Lookouts on June 26. Over 1500 campers from various area youth camps will be in attendance. Media is invited to attend. “We are excited to be joining the Lookouts on this fun-filled day,” said Tennessee American Water president Darlene Williams. “We encourage residents to come out with their families and children and support our Lookouts. We’ll have water-related activities onsite for visitors to learn how water touches our lives, even in baseball!” Tennessee American Water’s mascot “Puddles” will be making their debut and entertaining the crowd between innings with the Lookouts’ mascot “Looie.” The Chattanooga Fire Department, Creative Discovery Museum...

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GOOOAAAAL!! Phillip D. Glass Sports Chattanooga Football Club Shirtarrow

June 03, 2019

New Shirt Marks the Official Start of CFC Season Chattanooga, Tenn. (May 14, 2019) – Phillip D. Glass, the Tennessee American Water icon that sits atop the company’s landmark water storage tank on Amnicola Highway, is helping kick off Chattanooga Football Club (CFC) National Premier Soccer League (NPSL) season by sporting a jersey with the Club’s logo. Now in its 10th year, Chattanooga FC’s first home match against Greenville FC takes place on May 18 at Finley Stadium, 7:30 p.m. “Tennessee American Water is proud to show its support for Chattanooga Football Club, which has served as a catalyst for Chattanooga’s soccer community,” said Director of Operations Kevin Kruchinski. “It’s been exciting to watch the growing support for the sport, whether it’s watching our kids play, playing ourselves or being a fan at Finley sta...

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Tennessee American Water & Chattanooga State Host Inaugural Elementary Science Olympiad for Marion Countyarrow

June 03, 2019

New Olympiad is Modeled After the Hamilton County Event – Now in Its 13th Year Chattanooga, Tenn. (May 8, 2019) – Tennessee American Water partnered with the Marion County Department of Education and Chattanooga State Community College to launch the inaugural Elementary Science Olympiad today. The Marion County event is modeled after the one in Hamilton County. The Elementary Science Olympiad took place Wednesday, May 8 for both counties at their respective Chattanooga State campuses. The Olympiad began in 2006 as a partnership between Chattanooga State, Hamilton County Department of Education and Tennessee American Water to spark an interest in the sciences at an early age. “We are excited to expand this event to students into neighboring Marion County,” said Tennessee American Water engineering manager Kurt Stafford. “We are committed to suppor...

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