Precaution Boil Water Notice LIFTEDarrow

September 15, 2019

September 16, 2019 (4:00 PM) Tennessee American Water has LIFTED the precautionary boil water notice for its customers in the areas of the attached map that are identified in green based on sample test results taken from those areas that reaffirm that the water quality meets state and federal water quality standards. The boil water notice was issued on September 13, as a precautionary measure following a major main break that resulted in a significant loss of pressure in the drinking water system. Tennessee American Water thanks its customers for their patience and cooperation during this event. For more information, contact Tennessee American Water’s customer service center at (800) 565-7292. Please share this information with all the other people who receive water service within the areas identified above, especially those who may not have received this notice d...

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Tennessee American Water Begins to Restore Water Servicearrow

September 14, 2019

Repair of the 36-inch Main Break Chattanooga, Tenn. (September 14, 2019) – Earlier this morning around 4 a.m. local time Tennessee American Water successfully completed repairs to the impacted water main and has begun the process of restoring the system.  The return to normal operating conditions will occur slowly and return last to customers at the highest elevations within the system, such as Lookout Mountain and Elder Mountain. We anticipate that most of the system will fully recover by late Saturday night, September 14th, and we anticipate lifting the Boil Water Notice for many of our customers before the end of the weekend.  Tennessee American Water has maintained state water quality standards throughout this event. The precautionary boil water notice remains in effect. This boil water notice applies to the entire Tennessee American Water - Chattanooga system,...

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Boil Water Advisoryarrow

September 13, 2019

For Immediate Release Boil Advisory--> Tennessee American Water Customers BOIL YOUR WATER BEFORE USING Tennessee American Water has experienced a major main break which has resulted in a significant loss of pressure in the drinking water system. Tennessee American Water’s drinking water has continued to meet water quality requirements of the Tennessee Department of Environment and Conservation regulations even after the break. As a precautionary measure, we are asking customers to boil water before using for consumption.  We apologize for any inconvenience and thank you for your patience while we work to resolve this problem. What does this mean?  What should I do? •DO NOT DRINK THE WATER WITHOUT BOILING IT FIRST. Bring all water to a boil, let it boil for three (3) minutes, and let it cool before using, or use bottled water. Boiled or bottled water sho...

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Tennessee American Water Experiences Main Break Thursday Night arrow

September 12, 2019

  Tennessee American Water Experiences Main Break Thursday Night Main Break Near Plant Affecting Customers in Downtown, North Chattanooga   Chattanooga, Tenn. (September 12, 2019) – Tennessee American Water has experienced a main break as of late Thursday evening, September 12, near its plant.  Customers in downtown and North Chattanooga may experience low to no water pressure.  We apologize for the inconvenience as we work safely and as quickly as possible to complete the repair and restore water service.   # # #     ABOUT TENNESSEE AMERICAN WATER Tennessee American Water, a subsidiary of American Water (NYSE: AWK), is the largest investor-owned water utility in the state, providing high-quality and reliable water services to approximately 360,000 people in Tennessee and northern Georgia. With a history dating back ...

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Tennessee American Water to Host Splash Day at the Chattanooga Lookoutsarrow

June 19, 2019

Day Game on June 26 Will Feature Fun Water Activities Chattanooga, Tenn. (June 19, 2019) Tennessee American Water is sponsoring Splash Day at AT&T Field at the Lookouts on June 26. Over 1500 campers from various area youth camps will be in attendance. Media is invited to attend. “We are excited to be joining the Lookouts on this fun-filled day,” said Tennessee American Water president Darlene Williams. “We encourage residents to come out with their families and children and support our Lookouts. We’ll have water-related activities onsite for visitors to learn how water touches our lives, even in baseball!” Tennessee American Water’s mascot “Puddles” will be making their debut and entertaining the crowd between innings with the Lookouts’ mascot “Looie.” The Chattanooga Fire Department, Creative Discovery Museum...

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GOOOAAAAL!! Phillip D. Glass Sports Chattanooga Football Club Shirtarrow

June 03, 2019

New Shirt Marks the Official Start of CFC Season Chattanooga, Tenn. (May 14, 2019) – Phillip D. Glass, the Tennessee American Water icon that sits atop the company’s landmark water storage tank on Amnicola Highway, is helping kick off Chattanooga Football Club (CFC) National Premier Soccer League (NPSL) season by sporting a jersey with the Club’s logo. Now in its 10th year, Chattanooga FC’s first home match against Greenville FC takes place on May 18 at Finley Stadium, 7:30 p.m. “Tennessee American Water is proud to show its support for Chattanooga Football Club, which has served as a catalyst for Chattanooga’s soccer community,” said Director of Operations Kevin Kruchinski. “It’s been exciting to watch the growing support for the sport, whether it’s watching our kids play, playing ourselves or being a fan at Finley sta...

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Tennessee American Water & Chattanooga State Host Inaugural Elementary Science Olympiad for Marion Countyarrow

June 03, 2019

New Olympiad is Modeled After the Hamilton County Event – Now in Its 13th Year Chattanooga, Tenn. (May 8, 2019) – Tennessee American Water partnered with the Marion County Department of Education and Chattanooga State Community College to launch the inaugural Elementary Science Olympiad today. The Marion County event is modeled after the one in Hamilton County. The Elementary Science Olympiad took place Wednesday, May 8 for both counties at their respective Chattanooga State campuses. The Olympiad began in 2006 as a partnership between Chattanooga State, Hamilton County Department of Education and Tennessee American Water to spark an interest in the sciences at an early age. “We are excited to expand this event to students into neighboring Marion County,” said Tennessee American Water engineering manager Kurt Stafford. “We are committed to suppor...

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Spring Cleaning Good Time to Dispose of Old Medications Properlyarrow

June 03, 2019

Drug Take Back at 16 Local Sites Makes It Convenient to Drop Off Medications Chattanooga, Tenn. (April 22, 2019) – The Bi-Annual National Drug Take Back will be held on Saturday, April 27, from 10 a.m. to 2 p.m. The purpose of this event is to keep drugs out of the environment and off our streets. Local residents are encouraged to simply drive up and drop off their old medications – prescriptions or over-the-counter -- for proper disposal at one of the 13 Hamilton County area locations. Other counties participating include Marion, Bradley and Sequatchie. Locations in Hamilton County: Walgreens in Hixson - 5478 TN Highway 153 Walgreens in East Brainerd - 2289 Gunbarrel Road Mt. Canaan Baptist Church – 4801 Hwy. 58 Sam’s Club – 6101 Lee Highway Elk’s Lodge #91 – 1069 Graysville Road Food City in Red Bank - 3901 Dayton Boulevard Orch...

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Tennessee American Water Encourages Customers to Fix Leaks and Prevent Water Waste during Fix A Leak Weekarrow

June 03, 2019

Chattanooga, Tenn. (March 19, 2019) – Tennessee American Water is promoting the U.S. Environmental Protection Agency’s (EPA) Fix a Leak Week to help decrease water waste. The annual Fix a Leak Week campaign, organized by the EPA’s WaterSense program, will be observed this week, March 18-24. The national campaign helps to raise awareness about small leaks and other water issues that may waste water within homes and businesses. “For Tennessee American Water, this week is about empowering our customers to use water wisely,” said Kevin Kruchinski, director of operations. “The average residence loses 10,000 gallons of water per year. If each customer does their part, a huge impact can be made to prevent water waste.” According to the EPA, more than one trillion gallons of water is lost every year due to leaks in homes across the U.S. “T...

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Tennessee American Water names Darlene Williams as presidentarrow

June 03, 2019

Valoria Armstrong to lead American Water’s National Government Affairs & Community Development CHATTANOOGA, Tenn. (March 13, 2019) – Tennessee American has named Darlene Williams president of Tennessee American Water, effective March 25, 2019. Williams replaces Valoria Armstrong, who will lead American Water’s national government affairs and community development efforts. “We are so pleased to have both Val and Darlene expand their roles at American Water,” said Walter Lynch, chief operating officer at American Water. “Val has been a true leader here in Tennessee since becoming president in 2015. She also has a long history of participating in the public process as the first woman and youngest president elected to lead the local chapter of NAACP from 2005 to 2012. We are excited to have her lead our national government efforts and further str...

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