Tennessee American Water Submits 2018 Infrastructure Projects arrow

November 07, 2017

  Tennessee American Water Submits 2018 Infrastructure Projects Annual filing with Tennessee Public Utility Commission is Alternative Rate Mechanism for Water Infrastructure Improvements   Chattanooga, Tenn. (November 7, 2017) – Today, Tennessee American made its 2018 submission of capital infrastructure projects and the associated costs to the Tennessee Public Utility Commission (formerly known as the Tennessee Regulatory Authority).  The capital plan is submitted annually to the state Commission for approval of the proposed adjustment to the surcharges.    Infrastructure capital projects planned for 2018 total over $20 million. This includes construction of a new facility for bulk bleach for disinfection, which will replace the use of chlorine gas, and the rehabilitation of an existing sediment basin with more efficient technology.&nbs...

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Tennessee American Water Announces Fall Drug Take Back for October 28arrow

October 19, 2017

  Tennessee American Water Announces Fall Drug Take Back for October 28 Drug Take Back at 14 Local Sites Makes It Convenient to Drop Off Medications; Document Shredders Available at Four Sites   Chattanooga, Tenn. (October 18, 2017) – Tennessee American Water encourages customers to participate in the fall Drug Take Back day.  Residents are encouraged to drop off their unwanted medications at approved collection sites so they can be incinerated, which is the Environmental Protection Agency’s (EPA) recommended approach for pharmaceutical disposal.  Both flushing medications down the toilet and throwing them in the trash are discouraged.   The fall Drug Take Back will be held on Saturday, October 28, from 10 a.m. to 2 p.m. Eastern time zone. The purpose of this event is to keep drugs out of the environment and off of our streets. This ...

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Tennessee American Water Accepting Applications for Its Firefighting Support Grant Programarrow

September 11, 2017

Tennessee American Water Accepting Applications for Its Firefighting Support Grant Program Grants to Assist Uniformed, Professional and Volunteer Fire Departments Chattanooga, Tenn. (Sept. 11, 2017) – Tennessee American Water announces its second round of Firefighting Support Grants to provide financial assistance to uniformed, professional and volunteer fire departments. Grants of up to $500 will be awarded to cover costs for equipment or training.   “While we provide the water that is used in combating fires, the firefighters are the first responders who need the tools and training to keep our homes and businesses safe,” said Director of Operations Kevin Kruchinski. “With the current extreme weather and the anniversary of September 11, we are reminded of the importance of the firefighters in our communities and the role they play in protecting u...

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Tennessee American Water Completes Installation of New Valvearrow

June 17, 2017

Water Services Restored for Affected Area (Chattanooga, TN, June 17, 2017) -- Tennessee American Water safely completed the installation of the new 24-inch valve around 4:30 a.m. this morning which had earlier in the week caused pressure issues and water outages. The work was performed during the night hours to lessen the effect on the approximately 150 customers in the impacted area.  Those customers were notified via the CodeRED communication system 24 hours in advance. “We appreciate the community’s understanding while we worked safely to make this repair,” said Director of Operations Kevin Kruchinski. “This new valve is one example of the infrastructure investments we make every day to make sure our drinking water system remains reliable.  We know our customers are counting on it.” The Company put into service on Wednesday of this week...

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Tennessee American Water Implements Measures to Restore Waterarrow

June 15, 2017

Request to Restrict Non-Essential Water Use is Lifted (Chattanooga, TN, June 15, 2017) -- Tennessee American Water implemented measures Wednesday, June 14, which have restored water to affected customers caused by a broken valve.  Since water is restored, customers are no longer being asked to refrain from using water for non-essential purposes. “Our immediate goal was to restore water safely and as quickly as possible through these temporary measures,” said Director of Operations Kevin Kruchinski. “We understand the inconvenience customers experience when their water services are disrupted and appreciate the community’s understanding.” The Company has put into service an emergency connection in cooperation with Eastside Utility District and the Chattanooga Fire Department and put a temporary pipe at the site of the broken valve. On Friday, wea...

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Tennessee American Water Asks Customers East of Missionary Ridge to Restrict Non-Essential Water Usearrow

June 14, 2017

  Emergency Repair Restricts Water Flow to Areas East of Missionary Ridge   (Chattanooga, TN June 14, 2017) -- Tennessee American Water is asking all water customers east of Missionary Ridge to restrict non-essential water usage as the company works on a major repair.  This includes East Brainerd, East Ridge, Highway 58 and Lakeview, GA. On Tuesday evening, June 13, Tennessee American Water sent a notification to their  customers via CodeRed telephone software letting them know that they could possibly experience low water pressure or no water service. “Currently we have customers who are experiencing low water pressure or no water service.  We apologize for the disruption this has caused and ask for your understanding while we work safely and as quickly as possible to solve the underlying issue,” said Director of Operations Kevin Kruch...

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Tennessee American Water and Chambliss Center for Children Kick-Off Summer at Annual Pool Partyarrow

May 31, 2017

Chattanooga, Tenn. (May 26, 2017) – In what has become a tradition, Tennessee American Water and Chambliss Center for Children will kick-off the summer season with a pool party on May 30, 2017, weather permitting, for the children participating in the summer program.   Tennessee American Water filled up the more than 35,000-gallon pool at no cost to Chambliss Center for Children. “Clean and reliable water is an essential life resource. We are committed to providing high quality water services that help people enjoy recreational activities and the overall quality of life,” said Daphne Kirksey, Tennessee American Water External Affairs Manager. “The Chambliss Center for Children plays a major role in youth development and providing necessary services to so many people in Chattanooga and Hamilton County.  We appreciate the opportunity to partner ...

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Spring Drug Take Back April 29 with 14 Drop Off Sitesarrow

April 17, 2017

  Spring Cleaning Good Time to Dispose of Old Medications Properly Drug Take Back at 14 Local Sites Makes It Convenient to Drop Off Medications; Document Shredders Available at Four Sites   Chattanooga, Tenn. (April 13, 2017) – The 9th Annual National Drug Take Back will be held on Saturday, April 29, from 10 a.m. to 2 p.m. Eastern time zone. The purpose of this event is to keep drugs out of the environment and off of our streets. Four of the locations will also include document shredders provided by the Tennessee Department of Commerce and Insurance, Division of Consumer Affairs.   Local residents are encouraged to simply drive up and drop off their old medications – prescriptions or over-the-counter -- for proper disposal at one of the 11 Hamilton County area locations.  There are also three sites in Bradley County.  Sites in green...

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Tennessee American Water Receives Approval from the Tennessee Regulatory Authority for 2017 Infrastructure Surchargearrow

March 17, 2017

Chattanooga, Tenn. (March 14, 2017) – The Tennessee Regulatory Authority (TRA) has approved the infrastructure surcharge for 2017 Tennessee American Water projects that improve the community’s water system. The surcharge is used to recover the costs associated with renewing and replacing pipes, meeting ever-stringent Environmental Protection Agency (EPA) requirements and supporting local economic projects like putting in new pipes for job-creating business sites. Read more here.

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Local Utilities Raise Awareness of Utility Worker Impostersarrow

February 21, 2017

Chattanooga, Tenn. (February 21, 2017) – Tennessee American Water, Chattanooga Gas and EPB are raising awareness of utility worker imposters. Imposters may try to scam customers either in-person at their home or business or by phone. Read  more here.

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