Tennessee American Water’s Annual Water Quality Report Available Online arrow

March 22, 2018

  Tennessee American Water’s Annual Water Quality Report Available Online Water Utility Earns 18-Year Directors Award through the Partnership for Safe Water Chattanooga, Tenn. (March 22, 2018) – Tennessee American Water announces that the company’s 2017 Consumer Confidence Reports (Water Quality Reports) are available to customers online.  In addition, Tennessee American Water has once again earned the Directors Award through the Partnership for Safe Water, marking the 18th consecutive year the utility has achieved this level of surpassing standards.   The annual water quality report, also known as the consumer confidence report, is a performance measure of the quality of water.  These measures are established by the U.S. Environmental Protection Agency and the Tennessee Department of Environment and Conservation.  The report des...

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Tennessee American Water Shares the Importance of Water Qualityarrow

March 22, 2018

Tennessee American Water Shares the Importance of Water Quality From the Natural Source to the Tap and Its Importance to All of Us   Chattanooga, Tenn. (March 15, 2018) – Tennessee American Water employees know that the community relies on them to supply clean and reliable water.  They also know the importance of making sure that water sources are protected and environmental guidelines are followed.    “Our customers count on us for drinking water that is available when they need it and meets the highest quality standards,” said Tennessee American Water Quality Supervisor Kitty Vaughn. “We take this responsibility seriously to assure that the community’s drinking water is safe.”   Drinking water comes from a variety of sources.  Water that is naturally stored in an aquifer, spring or well is considered...

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Tennessee American Water Proposes to Purchase Water Systemarrow

March 14, 2018

Local water provider for 93 years to Signal Mountain submits plan to expand partnership Chattanooga, Tenn. (March 12, 2018) – Tennessee American Water Company, which has supplied quality water from the Tennessee River for 93 years to the Town of Signal Mountain, has submitted a proposal to purchase the Town’s water system. "Our commitment to the Town of Signal Mountain is to provide outstanding customer service, to continue delivering essential and quality water, to invest in the community including as a new taxpayer and to develop a strategic approach to upgrade the water system," said Val Armstrong, president of Tennessee American Water. "Our water quality record speaks for itself," Ms. Armstrong said. "In our 130-year history serving the greater Chattanooga community, we have not had a violation with our regulators. We participate in th...

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Tennessee American Water Paints Tanks, Installs a New Onearrow

February 16, 2018

Chattanooga, Tenn. (Feb. 15, 2018) – As part of its ongoing maintenance program and capital projects, Tennessee American Water has rehabilitated and re-painted two of its water tanks in Hamilton County and installed a new one in Marion County.  In Chattanooga, the tank located on Missionary Ridge dates back to 1924 while the “South End” tank as it is named was installed in 1962. (The South End tank is on a street off Central Avenue, near Alton Park/St. Elmo). Traditionally tanks have been painted blue, but recent takeaways from other utilities show that white does not fade as quickly or as drastically.   While the tanks were out of service, structural improvements were made and safety upgrades performed. “Tanks are an important part of our distribution system that gets water out to our customers,” said Director of Operations Kevin Kru...

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Tennessee American Water Says Start Your New Year Off Right - Make Sure Your Water Pipes Are Protectedarrow

January 02, 2018

Shares Tips on Preventing Water Pipes from Freezing and Breaking Chattanooga, Tenn. (December 28, 2017) – As freezing temperatures are expected over the next several days and into the New Year, Tennessee American Water reminds its customers to take steps to prevent water damage from frozen and burst pipes as well as frozen meters. “Extreme weather events like sub-freezing temperatures for an extended period can cause pipes in vulnerable areas to freeze, burst and result in costly damage,” said Tennessee American Water Director of Operations Kevin Kruchinski. “By taking the proper preventive steps, customers can avoid worrying about frozen pipes and making expensive repairs to damaged plumbing inside and outside of the home.” Property owners are responsible for maintenance of the water service line from the meter to the house, as well as any in-home ...

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Tennessee American Water Submits 2018 Infrastructure Projects arrow

November 07, 2017

  Tennessee American Water Submits 2018 Infrastructure Projects Annual filing with Tennessee Public Utility Commission is Alternative Rate Mechanism for Water Infrastructure Improvements   Chattanooga, Tenn. (November 7, 2017) – Today, Tennessee American made its 2018 submission of capital infrastructure projects and the associated costs to the Tennessee Public Utility Commission (formerly known as the Tennessee Regulatory Authority).  The capital plan is submitted annually to the state Commission for approval of the proposed adjustment to the surcharges.    Infrastructure capital projects planned for 2018 total over $20 million. This includes construction of a new facility for bulk bleach for disinfection, which will replace the use of chlorine gas, and the rehabilitation of an existing sediment basin with more efficient technology.&nbs...

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Tennessee American Water Announces Fall Drug Take Back for October 28arrow

October 19, 2017

  Tennessee American Water Announces Fall Drug Take Back for October 28 Drug Take Back at 14 Local Sites Makes It Convenient to Drop Off Medications; Document Shredders Available at Four Sites   Chattanooga, Tenn. (October 18, 2017) – Tennessee American Water encourages customers to participate in the fall Drug Take Back day.  Residents are encouraged to drop off their unwanted medications at approved collection sites so they can be incinerated, which is the Environmental Protection Agency’s (EPA) recommended approach for pharmaceutical disposal.  Both flushing medications down the toilet and throwing them in the trash are discouraged.   The fall Drug Take Back will be held on Saturday, October 28, from 10 a.m. to 2 p.m. Eastern time zone. The purpose of this event is to keep drugs out of the environment and off of our streets. This ...

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Tennessee American Water Accepting Applications for Its Firefighting Support Grant Programarrow

September 11, 2017

Tennessee American Water Accepting Applications for Its Firefighting Support Grant Program Grants to Assist Uniformed, Professional and Volunteer Fire Departments Chattanooga, Tenn. (Sept. 11, 2017) – Tennessee American Water announces its second round of Firefighting Support Grants to provide financial assistance to uniformed, professional and volunteer fire departments. Grants of up to $500 will be awarded to cover costs for equipment or training.   “While we provide the water that is used in combating fires, the firefighters are the first responders who need the tools and training to keep our homes and businesses safe,” said Director of Operations Kevin Kruchinski. “With the current extreme weather and the anniversary of September 11, we are reminded of the importance of the firefighters in our communities and the role they play in protecting u...

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Tennessee American Water Completes Installation of New Valvearrow

June 17, 2017

Water Services Restored for Affected Area (Chattanooga, TN, June 17, 2017) -- Tennessee American Water safely completed the installation of the new 24-inch valve around 4:30 a.m. this morning which had earlier in the week caused pressure issues and water outages. The work was performed during the night hours to lessen the effect on the approximately 150 customers in the impacted area.  Those customers were notified via the CodeRED communication system 24 hours in advance. “We appreciate the community’s understanding while we worked safely to make this repair,” said Director of Operations Kevin Kruchinski. “This new valve is one example of the infrastructure investments we make every day to make sure our drinking water system remains reliable.  We know our customers are counting on it.” The Company put into service on Wednesday of this week...

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Tennessee American Water Implements Measures to Restore Waterarrow

June 15, 2017

Request to Restrict Non-Essential Water Use is Lifted (Chattanooga, TN, June 15, 2017) -- Tennessee American Water implemented measures Wednesday, June 14, which have restored water to affected customers caused by a broken valve.  Since water is restored, customers are no longer being asked to refrain from using water for non-essential purposes. “Our immediate goal was to restore water safely and as quickly as possible through these temporary measures,” said Director of Operations Kevin Kruchinski. “We understand the inconvenience customers experience when their water services are disrupted and appreciate the community’s understanding.” The Company has put into service an emergency connection in cooperation with Eastside Utility District and the Chattanooga Fire Department and put a temporary pipe at the site of the broken valve. On Friday, wea...

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