Virginia American Water LIFTS Boil Water Advisory for Customers in Hopewell Districtarrow

April 01, 2018

Dateline City: HOPEWELL, Va. No Need to Boil Water; Customers Should Continue to Conserve HOPEWELL, Va.--(BUSINESS WIRE)--Virginia American Water has LIFTED the boil water advisory that was issued as a precautionary measure for customers in its Hopewell district, which includes the City of Hopewell, as well as the subdivisions of New Birchett Estates, Cedar Creek, Cedar Creek West, Strattford Woods and Mullberry Woods in Prince George County. The results from samples taken from the water system meet all state and federal water quality standards. Virginia American Water is asking customers to continue to conserve their usage. “We are grateful to our customers for their ongoing coope...

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4/1/18: Virginia American Water LIFTS Boil Water Advisory for Customers in Hopewell District arrow

April 01, 2018

Virginia American Water LIFTS Boil Water Advisory for Customers in Hopewell District No Need to Boil Water; Customers Should Continue to Conserve HOPEWELL, Va. (April 1, 2018, 5:30 p.m.) – Virginia American Water has LIFTED the boil water advisory that was issued as a precautionary measure for customers in its Hopewell district, which includes the City of Hopewell, as well as the subdivisions of New Birchett Estates, Cedar Creek, Cedar Creek West, Strattford Woods and Mullberry Woods in Prince George County. The results from samples taken from the water system meet all state and federal water quality standards. Virginia American Water is asking customers to continue to conserve their usage. “We are grateful to our customers for their ongoing cooperation as we ask them to continue to conserve water and curtail non-essential water use for the next 24 to 48 hours as...

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Water Service Update for Virginia American Water’s Hopewell Districtarrow

March 31, 2018

Dateline City: HOPEWELL, Va. Customers are reminded to boil water as it returns to their taps Tanker water distribution at Carter G. Woodson Middle School until 8 p.m. tonight; Water distribution available 8 a.m., Sunday, April 1 HOPEWELL, Va.--(BUSINESS WIRE)--As a result of a loss of water pressure due to an interruption in the operation of Virginia American Water’s Hopewell treatment facility, the company’s Hopewell district is still under a boil water advisory. Electricity to the water pumping system at the company’s Hopewell treatment facility has been restored through auxiliary power, and water pressure is increasing in the distribution system. As water is restored, business and resid...

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3/31/18: Water Service Update for Virginia American Water’s Hopewell District (4:15 p.m.)arrow

March 31, 2018

Customers are reminded to boil water as it returns to their taps Tanker water distribution at Carter G. Woodson Middle School until 8 p.m. tonight; Water distribution available 8 a.m., Sunday, April 1 HOPEWELL, Va. (March 31, 2018) – As a result of a loss of water pressure due to an interruption in the operation of Virginia American Water’s Hopewell treatment facility, the company’s Hopewell district is still under a boil water advisory. Electricity to the water pumping system at the company’s Hopewell treatment facility has been restored through auxiliary power, and water pressure is increasing in the distribution system. As water is restored, business and residential customers are asked to continue to conserve water, and avoid using water for non-essential practices, such as laundry. Virginia American Water will update customers on progress within 24 ho...

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Water Service Update for Virginia American Water's Hopewell Districtarrow

March 30, 2018

Dateline City: HOPEWELL, Va. Bottled water distribution center located at Hopewell High School HOPEWELL, Va.--(BUSINESS WIRE)--As a result of a loss of water pressure due to an interruption in the operation of Virginia American Water’s Hopewell treatment facility, the company’s Hopewell district is experiencing an interruption of water service. As water service is restored, Virginia American Water has issued a precautionary boil water advisory for all of its customers in the City of Hopewell as well as the subdivisions of New Birchett Estates, Cedar Creek, Cedar Creek West, Strattford Woods and Mullberry Woods in Prince George County. Please note that a boil water advisory is a stand...

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Water Service Update for Virginia American Water’s Hopewell Districtarrow

March 30, 2018

Bottled water distribution center located at Hopewell High School HOPEWELL, Va. (March 30, 2018) – As a result of a loss of water pressure due to an interruption in the operation of Virginia American Water’s Hopewell treatment facility, the company’s Hopewell district is experiencing an interruption of water service. As water service is restored, Virginia American Water has issued a precautionary boil water advisory for all of its customers in the City of Hopewell as well as the subdivisions of New Birchett Estates, Cedar Creek, Cedar Creek West, Strattford Woods and Mullberry Woods in Prince George County. Please note that a boil water advisory is a standard precaution that is taken whenever there is loss of pressure in water mains. Virginia American Water will provide information as to when the advisory is lifted. Until further notice, impacted customers s...

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Evening Water Service Update for Virginia American Water’s Hopewell District arrow

March 30, 2018

Customers are reminded to boil water as it returns to their taps Tanker water distribution available 8 a.m. on Saturday, March 31 at Carter G. Woodson Middle School  HOPEWELL, Va. (March 30, 2018, 9:30 p.m.) – As a result of a loss of water pressure due to an interruption in the operation of Virginia American Water’s Hopewell treatment facility, the company’s Hopewell district has experienced an interruption of water service today. “We are working swiftly and safely to restore service to our customers. As our power and pumping capabilities are beginning to return, customers may start to receive water service again. However, we want to remind customers to continue to boil water before using for drinking, cooking, making baby formula or any other form of consumption,” said Barry Suits, president, Virginia American Water. Virginia American Water ...

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Virginia American Water Conducts Flushing of Alexandria Water Systemarrow

March 29, 2018

Water treatment process change in conjunction with annual flushing ALEXANDRIA, Va. (March 29, 2018) — Virginia American Water will begin flushing the water mains in its Alexandria distribution system beginning Monday, April 2. Flushing will take place through the second week of May.   Flushing is an essential part of Virginia American Water’s maintenance program to provide customers with high-quality water service. The annual system flushing helps to remove mineral deposits and sediment from water mains. Alexandria flushing will be performed Monday through Friday between 8 a.m. and 4:30 p.m. During flushing work, crews will open fire hydrants and will allow water to flow freely for a short period of time. No interruptions in water service will occur as a result of the work. Virginia American Water advises that when crews are flushing nearby, customers might exp...

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Virginia American Water Infrastructure Service Charge Approved arrow

March 15, 2018

  Service charge to continue acceleration of needed water system improvements in City of Alexandria ALEXANDRIA, Va. (March 15, 2018)—The Virginia State Corporation Commission (SCC) has issued an order that approves a surcharge for customers in the company’s Alexandria district. Effective for service rendered on and after March 1, 2018, the three-year pilot Water and Wastewater Infrastructure Service Charge (WWISC) will allow Virginia American Water to accelerate water infrastructure replacement in the City of Alexandria. Virginia American Water provides drinking water service to approximately 26,000 customers in the City of Alexandria. The city’s infrastructure includes nearly 281 miles of water main, with the oldest pipes installed in 1850. The majority of the city’s water mains, however, were installed between the early- and mid-20th century. ...

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Virginia American Water Infrastructure Service Charge Approved arrow

March 15, 2018

Service charge to continue acceleration of needed water system improvements in City of Alexandria ALEXANDRIA, Va. (March 15, 2018) — The Virginia State Corporation Commission (SCC) has issued an order that approves a surcharge for customers in the company’s Alexandria district. Effective for service rendered on and after March 1, 2018, the three-year pilot Water and Wastewater Infrastructure Service Charge (WWISC) will allow Virginia American Water to accelerate water infrastructure replacement in the City of Alexandria. Virginia American Water provides drinking water service to approximately 26,000 customers in the City of Alexandria. The city’s infrastructure includes nearly 281 miles of water main, with the oldest pipes installed in 1850. The majority of the city’s water mains, however, were installed between the early- and mid-20th century. Approximat...

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