Virginia American Water statement re: I-85 paint spillarrow

May 01, 2019

Earlier today, a tractor-trailer overturned along I-85 in Petersburg, causing latex paint to spill into Lieutenant's Run Creek. The creek flows into the Appomattox River, the source of water supply for the city of Hopewell, as well as the subdivisions of New Birchett Estates, Cedar Creek, Cedar Creek West, Strattford Woods and Mullberry Woods in Prince George County. We want to assure our customers that our operations have not been affected and our treated water continues to meet or surpass federal and state drinking water standards. We are working with environmental and health regulators to monitor the situation. We, along with the City of Hopewell, are monitoring the conditions of the river near Virginia American Water’s Appomattox River intake, and are ready to adjust our operations if needed.

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New Rates in Effect May 1 for Virginia American Water Customersarrow

April 01, 2019

Interim rates implemented prior to State Corporation Commission’s final order ALEXANDRIA, VA (April 1, 2019) – Virginia American Water announces today that interim water and wastewater rates will be implemented on May 1, 2019 for residential, commercial and industrial customers. The company filed a general rate application with the State Corporation Commission (SCC) on November 2, 2018, requesting an overall increase in rates of $5.6 million, based on approximately $98 million in infrastructure upgrades since April 2017. The interim rates will remain in place until the SCC issues its final rate order after a thorough public review, which could take several months. The company will issue credits with interest to all customers if rates determined by the SCC’s final order are lower than the rates Virginia American Water requested in its application and is implementing o...

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New Rates in Effect May 1 for Virginia American Water Customersarrow

April 01, 2019

Dateline City: ALEXANDRIA, Va. Interim rates implemented prior to State Corporation Commission’s final order ALEXANDRIA, Va.--(BUSINESS WIRE)--Virginia American Water announces today that interim water and wastewater rates will be implemented on May 1, 2019 for residential, commercial and industrial customers. The company filed a general rate application with the State Corporation Commission (SCC) on November 2, 2018, requesting an overall increase in rates of $5.6 million, based on approximately $98 million in infrastructure upgrades since April 2017. The interim rates will remain in place until the SCC issues its final rate order after a thorough public review, which could take several months. The...

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2/26/19: Fairfax Water To Repair Water Main Impacting Dale City Water Customersarrow

2/26/19: Fairfax Water To Repair Water Main Impacting Dale City Water Customers
February 26, 2019

2/27/19 UPDATE: Fairfax Water’s main bringing water to Dale City has been successfully repaired. Thanks for conserving water last night — please feel free to continue with normal water use today.   While installing a new 48-inch main on Tuesday, February 26 in Prince William County, Fairfax Water’s contractor hit the existing 36-inch water main, causing a leak. Virginia American Water purchases treated drinking water from Fairfax Water in the company’s Prince William District in Dale City. Despite the leak, the water main is stable and is still in operation, and there has been no interruption in water service. Fairfax Water will begin repairing the 36-inch water main tonight at 10 p.m. The repair is expected to take 6-8 hours and, unless there are complications, water service is not expected to be interrupted. Although water service is unl...

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Virginia American Water Invests $1.7 Million in Water Main Replacements in Alexandria’s Wakefield/Tarleton and Strawberry Hill Neighborhoodsarrow

Virginia American Water Invests $1.7 Million in Water Main Replacements in Alexandria’s Wakefield/Tarleton and Strawberry Hill Neighborhoods
February 05, 2019

ALEXANDRIA, Va. (February 5, 2019) — Virginia American Water is investing $1.7 to enhance water service for customers in both the Wakefield/Tarleton and Strawberry Hill communities in Alexandria’s West End. “Virginia American Water is proactively working to replace the aging water infrastructure in the City of Alexandria,” said Kristina McGee, PE, engineering manager who oversees the company’s capital investment program. “The company continues to invest resources in infrastructure to help ensure that water service is always reliable for homes, businesses and fire hydrants.” Virginia American Water will begin simultaneous main replacement work this week on two separate projects: South Gordon Street, Vermont Avenue, Garden Drive and Usher Avenue: Virginia American Water’s contractor, Utilities Unlimited, will replace 2,510 feet of...

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Virginia American Water Offers Payment Options to Customers Needing Assistancearrow

January 11, 2019

Virginia American Water offers all customers payment options if they experience difficulty in paying their water and/or wastewater bills. Please call our customer service center BEFORE your bill due date at 800-452-6863 to discuss your specific information with a representative Monday-Friday, 7 a.m. – 7 p.m. Assistance to customers includes: Payment Arrangements:  Our customer service representatives will work with you on a plan to pay the balance of your bill over time. H2O Help to Others™ Program: We understand that sometimes our customers face circumstances that stretch financial resources. You may be qualified to receive assistance.

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Virginia American Water Files Rate Request with the State Corporation Commissionarrow

November 02, 2018

Dateline City: ALEXANDRIA, Va. ALEXANDRIA, Va.--(BUSINESS WIRE)--Virginia American Water today filed a general rate application with the State Corporation Commission (SCC) requesting an overall increase in rates of $5.6 million. “The company is requesting this increase based on approximately $98 million of infrastructure upgrades,” said Barry Suits, Virginia American Water president. “These infrastructure improvements help to ensure continued water quality, service reliability and fire protection for our customers in Alexandria, Dale City, Hopewell and the Northern Neck who depend on us every day.” The requested revenue increase incorporates savings associated with the Tax Cuts and Jobs Act of 2017 which accounts for the reduction in the ...

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Prince William Water Team Receives National Safety Awardarrow

Prince William Water Team Receives National Safety Award
June 14, 2018

Congratulations to our Prince William water team, who was just awarded the national Wendell R. LaDue Safety Award by the American Water Works Association at #AWWAACE in Las Vegas. The team was recognized for being safety incident-free for 27 years and counting, and for implementing safe practices in the office and in the field, helping to ensure that our team members arrive back home in the same condition in which they left!

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Virginia American Water Meets and Surpasses Drinking Water Standards arrow

June 13, 2018

Annual water quality reports highlight compliance with federal and state regulations ALEXANDRIA, Va. (June 13, 2018) – The grades for water quality are in and Virginia American Water once again provided excellent water quality to customers in 2017. Details of test results, including all substances detected in water can be accessed in Virginia American Water’s water quality reports available for each district, including the cities of Alexandria and Hopewell, Dale City, parts of the Northern Neck and the subdivisions of New Birchett Estates, Cedar Creek, Cedar Creek West, Strattford Woods and Mullberry Woods in Prince George County. Also known as the Consumer Confidence Reports, the water quality reports compare the quality of water supplied by Virginia American Water against standards established by the U.S. Environmental Protection Agency that are enforced by the Virgin...

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