2/26/19: Fairfax Water To Repair Water Main Impacting Dale City Water Customersarrow

2/26/19: Fairfax Water To Repair Water Main Impacting Dale City Water Customers
February 26, 2019

2/27/19 UPDATE: Fairfax Water’s main bringing water to Dale City has been successfully repaired. Thanks for conserving water last night — please feel free to continue with normal water use today.   While installing a new 48-inch main on Tuesday, February 26 in Prince William County, Fairfax Water’s contractor hit the existing 36-inch water main, causing a leak. Virginia American Water purchases treated drinking water from Fairfax Water in the company’s Prince William District in Dale City. Despite the leak, the water main is stable and is still in operation, and there has been no interruption in water service. Fairfax Water will begin repairing the 36-inch water main tonight at 10 p.m. The repair is expected to take 6-8 hours and, unless there are complications, water service is not expected to be interrupted. Although water service is unl...

Read More

Virginia American Water Invests $1.7 Million in Water Main Replacements in Alexandria’s Wakefield/Tarleton and Strawberry Hill Neighborhoodsarrow

Virginia American Water Invests $1.7 Million in Water Main Replacements in Alexandria’s Wakefield/Tarleton and Strawberry Hill Neighborhoods
February 05, 2019

ALEXANDRIA, Va. (February 5, 2019) — Virginia American Water is investing $1.7 to enhance water service for customers in both the Wakefield/Tarleton and Strawberry Hill communities in Alexandria’s West End. “Virginia American Water is proactively working to replace the aging water infrastructure in the City of Alexandria,” said Kristina McGee, PE, engineering manager who oversees the company’s capital investment program. “The company continues to invest resources in infrastructure to help ensure that water service is always reliable for homes, businesses and fire hydrants.” Virginia American Water will begin simultaneous main replacement work this week on two separate projects: South Gordon Street, Vermont Avenue, Garden Drive and Usher Avenue: Virginia American Water’s contractor, Utilities Unlimited, will replace 2,510 feet of...

Read More

Virginia American Water Offers Payment Options to Customers Needing Assistancearrow

January 11, 2019

Virginia American Water offers all customers payment options if they experience difficulty in paying their water and/or wastewater bills. Please call our customer service center BEFORE your bill due date at 800-452-6863 to discuss your specific information with a representative Monday-Friday, 7 a.m. – 7 p.m. Assistance to customers includes: Payment Arrangements:  Our customer service representatives will work with you on a plan to pay the balance of your bill over time. H2O Help to Others™ Program: We understand that sometimes our customers face circumstances that stretch financial resources. You may be qualified to receive assistance.

Read More

Virginia American Water Files Rate Request with the State Corporation Commissionarrow

November 02, 2018

Dateline City: ALEXANDRIA, Va. ALEXANDRIA, Va.--(BUSINESS WIRE)--Virginia American Water today filed a general rate application with the State Corporation Commission (SCC) requesting an overall increase in rates of $5.6 million. “The company is requesting this increase based on approximately $98 million of infrastructure upgrades,” said Barry Suits, Virginia American Water president. “These infrastructure improvements help to ensure continued water quality, service reliability and fire protection for our customers in Alexandria, Dale City, Hopewell and the Northern Neck who depend on us every day.” The requested revenue increase incorporates savings associated with the Tax Cuts and Jobs Act of 2017 which accounts for the reduction in the ...

Read More

Prince William Water Team Receives National Safety Awardarrow

Prince William Water Team Receives National Safety Award
June 14, 2018

Congratulations to our Prince William water team, who was just awarded the national Wendell R. LaDue Safety Award by the American Water Works Association at #AWWAACE in Las Vegas. The team was recognized for being safety incident-free for 27 years and counting, and for implementing safe practices in the office and in the field, helping to ensure that our team members arrive back home in the same condition in which they left!

Read More

Virginia American Water Meets and Surpasses Drinking Water Standards arrow

June 13, 2018

Annual water quality reports highlight compliance with federal and state regulations ALEXANDRIA, Va. (June 13, 2018) – The grades for water quality are in and Virginia American Water once again provided excellent water quality to customers in 2017. Details of test results, including all substances detected in water can be accessed in Virginia American Water’s water quality reports available for each district, including the cities of Alexandria and Hopewell, Dale City, parts of the Northern Neck and the subdivisions of New Birchett Estates, Cedar Creek, Cedar Creek West, Strattford Woods and Mullberry Woods in Prince George County. Also known as the Consumer Confidence Reports, the water quality reports compare the quality of water supplied by Virginia American Water against standards established by the U.S. Environmental Protection Agency that are enforced by the Virgin...

Read More

Virginia American Water LIFTS Boil Water Advisory for Customers in Hopewell Districtarrow

April 01, 2018

Dateline City: HOPEWELL, Va. No Need to Boil Water; Customers Should Continue to Conserve HOPEWELL, Va.--(BUSINESS WIRE)--Virginia American Water has LIFTED the boil water advisory that was issued as a precautionary measure for customers in its Hopewell district, which includes the City of Hopewell, as well as the subdivisions of New Birchett Estates, Cedar Creek, Cedar Creek West, Strattford Woods and Mullberry Woods in Prince George County. The results from samples taken from the water system meet all state and federal water quality standards. Virginia American Water is asking customers to continue to conserve their usage. “We are grateful to our customers for their ongoing coope...

Read More

Virginia American Water LIFTS Boil Water Advisory for Customers in Hopewell Districtarrow

April 01, 2018

Dateline City: HOPEWELL, Va. No Need to Boil Water; Customers Should Continue to Conserve HOPEWELL, Va.--(BUSINESS WIRE)--Virginia American Water has LIFTED the boil water advisory that was issued as a precautionary measure for customers in its Hopewell district, which includes the City of Hopewell, as well as the subdivisions of New Birchett Estates, Cedar Creek, Cedar Creek West, Strattford Woods and Mullberry Woods in Prince George County. The results from samples taken from the water system meet all state and federal water quality standards. Virginia American Water is asking customers to continue to conserve their usage. “We are grateful to our customers for their ongoing coope...

Read More

4/1/18: Virginia American Water LIFTS Boil Water Advisory for Customers in Hopewell District arrow

April 01, 2018

Virginia American Water LIFTS Boil Water Advisory for Customers in Hopewell District No Need to Boil Water; Customers Should Continue to Conserve HOPEWELL, Va. (April 1, 2018, 5:30 p.m.) – Virginia American Water has LIFTED the boil water advisory that was issued as a precautionary measure for customers in its Hopewell district, which includes the City of Hopewell, as well as the subdivisions of New Birchett Estates, Cedar Creek, Cedar Creek West, Strattford Woods and Mullberry Woods in Prince George County. The results from samples taken from the water system meet all state and federal water quality standards. Virginia American Water is asking customers to continue to conserve their usage. “We are grateful to our customers for their ongoing cooperation as we ask them to continue to conserve water and curtail non-essential water use for the next 24 to 48 hours as...

Read More