1/27/2020, 5pm: Virginia American Water LIFTS Boil Water Advisory for Customers in Hopewell District arrow

January 27, 2020

Customers no longer need to boil tap water before consuming HOPEWELL, Va. (January 27, 2020, 5 p.m.) – Virginia American Water has LIFTED the boil water advisory that was issued as a precautionary measure for customers in its Hopewell district, which includes the City of Hopewell, as well as the subdivisions of New Birchett Estates, Cedar Creek, Cedar Creek West, Stratford Woods and Mullberry Woods in Prince George County. The results from samples taken from the water system meet all state and federal water quality standards. The boil water advisory was issued on Saturday, January 25 following a drop in water pressure due to an interruption of power at Virginia American Water’s Hopewell treatment facility. Customers no longer need to boil their water, but they should flush household pipes, ice makers, water fountains, etc. prior to using for drinking or cooking, usin...

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1/26/2020, 5pm: Water Service Update for Virginia American Water’s Hopewell District arrow

January 26, 2020

Customers are reminded to boil water until further notice Bottled water distribution continues tomorrow, Monday, January 27   HOPEWELL, Va. (January 26, 2020, 5 p.m.) – As a result of a loss of water pressure due to an interruption of power at Virginia American Water’s Hopewell treatment facility, the company’s Hopewell district is still under a boil water advisory. “We are testing the water quality in the Hopewell system and are hopeful that we will be able to approve a return to usual water use soon,” said Barry Suits, president, Virginia American Water. “However, customers should continue to boil water before using until the company notifies them that the boil water advisory has been lifted.” On Saturday, January 25, Virginia American Water issued a precautionary boil water advisory for all of its customers in the City of Hopew...

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1/25/2020, 10pm: Water Service Update for Virginia American Water’s Hopewell District arrow

January 25, 2020

Bottled water distribution center located at Hopewell High School beginning Sunday morning, January 26   HOPEWELL, Va. (January 25, 2020, 10 p.m.) – As a result of a loss of water pressure due to an interruption of power at Virginia American Water’s Hopewell treatment facility, customers in part of the company’s Hopewell district are experiencing low water pressure. As water service is restored to full pressure this evening, Virginia American Water has issued a precautionary boil water advisory for all its customers in the City of Hopewell as well as the subdivisions of New Birchett Estates, Cedar Creek, Cedar Creek West, Strattford Woods and Mullberry Woods in Prince George County. Please note that a boil water advisory is a standard precaution that is taken whenever there is loss of pressure in water mains. Virginia American Water will provide informati...

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Virginia American Water Invests Nearly $6.3 Million in Alexandria Water Infrastructure Improvements This Fall arrow

Virginia American Water Invests Nearly $6.3 Million in Alexandria Water Infrastructure Improvements This Fall
September 12, 2019

ALEXANDRIA, Va. (September 12, 2019) — Virginia American Water is investing nearly $6.3 million to improve and replace aging water infrastructure in Alexandria. The new water main installation projects will enhance water service reliability and fire protection for customers in the Old Town, Del Ray and West End neighborhoods in Alexandria, as well as increase fire hydrant and household and business water pressure to Potomac Yard and Potomac Greens. Virginia American Water recently began the installation of 4,800 feet of 16-inch transmission water main. This $2.5 million project will provide the nearly 165 fire hydrants along the pipeline route and in the Potomac Yard and Potomac Greens neighborhoods with increased water pressure. In addition, customers in Potomac Yard and Potomac Greens will experience improved water pressure in their homes and businesses. Weather permitting, th...

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Virginia American Water, City of Alexandria and AlexRenew to Host Annual Water Discovery Day on Saturday, September 14arrow

August 22, 2019

  Free family-friendly event brings value of water to life for community members ALEXANDRIA, Va. (August 22, 2019) – Alexandria’s three water system partners – Virginia American Water, City of Alexandria and Alexandria Renew Enterprises (AlexRenew) – will host the city’s third annual Water Discovery Day on Saturday, September 14, from 10 a.m. to 2 p.m. at Four Mile Run Park, 3700 Commonwealth Avenue in Alexandria. The free event will include a number of exhibitors and will feature food, family-friendly hands-on activities, giveaways, and educational games to inspire a deeper understanding of water, our world’s most precious resource. This is a great opportunity for residents and families to learn how the water system works in Alexandria, and how to support clean water and waterways in our community. “Fostering a healthy, reliable wa...

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Virginia American Water statement re: I-85 paint spillarrow

May 01, 2019

Earlier today, a tractor-trailer overturned along I-85 in Petersburg, causing latex paint to spill into Lieutenant's Run Creek. The creek flows into the Appomattox River, the source of water supply for the city of Hopewell, as well as the subdivisions of New Birchett Estates, Cedar Creek, Cedar Creek West, Strattford Woods and Mullberry Woods in Prince George County. We want to assure our customers that our operations have not been affected and our treated water continues to meet or surpass federal and state drinking water standards. We are working with environmental and health regulators to monitor the situation. We, along with the City of Hopewell, are monitoring the conditions of the river near Virginia American Water’s Appomattox River intake, and are ready to adjust our operations if needed.

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New Rates in Effect May 1 for Virginia American Water Customersarrow

April 01, 2019

Interim rates implemented prior to State Corporation Commission’s final order ALEXANDRIA, VA (April 1, 2019) – Virginia American Water announces today that interim water and wastewater rates will be implemented on May 1, 2019 for residential, commercial and industrial customers. The company filed a general rate application with the State Corporation Commission (SCC) on November 2, 2018, requesting an overall increase in rates of $5.6 million, based on approximately $98 million in infrastructure upgrades since April 2017. The interim rates will remain in place until the SCC issues its final rate order after a thorough public review, which could take several months. The company will issue credits with interest to all customers if rates determined by the SCC’s final order are lower than the rates Virginia American Water requested in its application and is implementing o...

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New Rates in Effect May 1 for Virginia American Water Customersarrow

April 01, 2019

Dateline City: ALEXANDRIA, Va. Interim rates implemented prior to State Corporation Commission’s final order ALEXANDRIA, Va.--(BUSINESS WIRE)--Virginia American Water announces today that interim water and wastewater rates will be implemented on May 1, 2019 for residential, commercial and industrial customers. The company filed a general rate application with the State Corporation Commission (SCC) on November 2, 2018, requesting an overall increase in rates of $5.6 million, based on approximately $98 million in infrastructure upgrades since April 2017. The interim rates will remain in place until the SCC issues its final rate order after a thorough public review, which could take several months. The...

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2/26/19: Fairfax Water To Repair Water Main Impacting Dale City Water Customersarrow

2/26/19: Fairfax Water To Repair Water Main Impacting Dale City Water Customers
February 26, 2019

2/27/19 UPDATE: Fairfax Water’s main bringing water to Dale City has been successfully repaired. Thanks for conserving water last night — please feel free to continue with normal water use today.   While installing a new 48-inch main on Tuesday, February 26 in Prince William County, Fairfax Water’s contractor hit the existing 36-inch water main, causing a leak. Virginia American Water purchases treated drinking water from Fairfax Water in the company’s Prince William District in Dale City. Despite the leak, the water main is stable and is still in operation, and there has been no interruption in water service. Fairfax Water will begin repairing the 36-inch water main tonight at 10 p.m. The repair is expected to take 6-8 hours and, unless there are complications, water service is not expected to be interrupted. Although water service is unl...

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Virginia American Water Invests $1.7 Million in Water Main Replacements in Alexandria’s Wakefield/Tarleton and Strawberry Hill Neighborhoodsarrow

Virginia American Water Invests $1.7 Million in Water Main Replacements in Alexandria’s Wakefield/Tarleton and Strawberry Hill Neighborhoods
February 05, 2019

ALEXANDRIA, Va. (February 5, 2019) — Virginia American Water is investing $1.7 to enhance water service for customers in both the Wakefield/Tarleton and Strawberry Hill communities in Alexandria’s West End. “Virginia American Water is proactively working to replace the aging water infrastructure in the City of Alexandria,” said Kristina McGee, PE, engineering manager who oversees the company’s capital investment program. “The company continues to invest resources in infrastructure to help ensure that water service is always reliable for homes, businesses and fire hydrants.” Virginia American Water will begin simultaneous main replacement work this week on two separate projects: South Gordon Street, Vermont Avenue, Garden Drive and Usher Avenue: Virginia American Water’s contractor, Utilities Unlimited, will replace 2,510 feet of...

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