Virginia American Water Warns Against Flushing Sanitizing and “Flushable” Wipesarrow

Virginia American Water Warns Against Flushing Sanitizing and “Flushable” Wipes
March 26, 2020

Use of wipes impacts wastewater treatment facilities and could lead to sewer backups and unexpected repair bills Dale City, Va. – March 26, 2020 – With hand hygiene at the top of everyone’s minds and toilet paper in high demand, many households are increasing their use of sanitizing wipes and “flushable” wipes. However, Virginia American Water, which provides wastewater services in Dale City, is telling customers not to flush these wipes down the toilet. Flushing wipes, paper towels, or other paper products not intended for use in wastewater systems, down the toilet can lead to sewer backups and in-home plumbing issues which may be expensive to repair. Even wipes labeled as “flushable” or “biodegradable” can cause backups for sewer utilities and headaches for homeowners. “Many sewer blockages occur between your house and o...

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Water Treatment Barriers Provide Drinking Water Protectionarrow

March 17, 2020

Virginia American Water places moratorium on shutoffs ALEXANDRIA, VA ― (March 17, 2020) ― At Virginia American Water, the health and safety of our customers, communities and employees is our top priority. We provide an essential service that is critically important and like many other companies in the U.S. and across the globe, American Water has established coronavirus preparedness plans. It is important for you to know that Virginia American Water’s drinking water treatment barriers provide protection that includes filtration and disinfection of our surface water supplies (e.g., rivers) and disinfection of our ground water sources (e.g., underground wells). These treatments are effective in removing and/or inactivating viruses. Our water meets all current federal and state drinking water requirements. Virginia American Water purchases treated water from Fairfax Water fo...

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1/27/2020, 5pm: Virginia American Water LIFTS Boil Water Advisory for Customers in Hopewell District arrow

January 27, 2020

Customers no longer need to boil tap water before consuming HOPEWELL, Va. (January 27, 2020, 5 p.m.) – Virginia American Water has LIFTED the boil water advisory that was issued as a precautionary measure for customers in its Hopewell district, which includes the City of Hopewell, as well as the subdivisions of New Birchett Estates, Cedar Creek, Cedar Creek West, Stratford Woods and Mullberry Woods in Prince George County. The results from samples taken from the water system meet all state and federal water quality standards. The boil water advisory was issued on Saturday, January 25 following a drop in water pressure due to an interruption of power at Virginia American Water’s Hopewell treatment facility. Customers no longer need to boil their water, but they should flush household pipes, ice makers, water fountains, etc. prior to using for drinking or cooking, usin...

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1/26/2020, 5pm: Water Service Update for Virginia American Water’s Hopewell District arrow

January 26, 2020

Customers are reminded to boil water until further notice Bottled water distribution continues tomorrow, Monday, January 27   HOPEWELL, Va. (January 26, 2020, 5 p.m.) – As a result of a loss of water pressure due to an interruption of power at Virginia American Water’s Hopewell treatment facility, the company’s Hopewell district is still under a boil water advisory. “We are testing the water quality in the Hopewell system and are hopeful that we will be able to approve a return to usual water use soon,” said Barry Suits, president, Virginia American Water. “However, customers should continue to boil water before using until the company notifies them that the boil water advisory has been lifted.” On Saturday, January 25, Virginia American Water issued a precautionary boil water advisory for all of its customers in the City of Hopew...

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1/25/2020, 10pm: Water Service Update for Virginia American Water’s Hopewell District arrow

January 25, 2020

Bottled water distribution center located at Hopewell High School beginning Sunday morning, January 26   HOPEWELL, Va. (January 25, 2020, 10 p.m.) – As a result of a loss of water pressure due to an interruption of power at Virginia American Water’s Hopewell treatment facility, customers in part of the company’s Hopewell district are experiencing low water pressure. As water service is restored to full pressure this evening, Virginia American Water has issued a precautionary boil water advisory for all its customers in the City of Hopewell as well as the subdivisions of New Birchett Estates, Cedar Creek, Cedar Creek West, Strattford Woods and Mullberry Woods in Prince George County. Please note that a boil water advisory is a standard precaution that is taken whenever there is loss of pressure in water mains. Virginia American Water will provide informati...

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Virginia American Water Invests Nearly $6.3 Million in Alexandria Water Infrastructure Improvements This Fall arrow

Virginia American Water Invests Nearly $6.3 Million in Alexandria Water Infrastructure Improvements This Fall
September 12, 2019

ALEXANDRIA, Va. (September 12, 2019) — Virginia American Water is investing nearly $6.3 million to improve and replace aging water infrastructure in Alexandria. The new water main installation projects will enhance water service reliability and fire protection for customers in the Old Town, Del Ray and West End neighborhoods in Alexandria, as well as increase fire hydrant and household and business water pressure to Potomac Yard and Potomac Greens. Virginia American Water recently began the installation of 4,800 feet of 16-inch transmission water main. This $2.5 million project will provide the nearly 165 fire hydrants along the pipeline route and in the Potomac Yard and Potomac Greens neighborhoods with increased water pressure. In addition, customers in Potomac Yard and Potomac Greens will experience improved water pressure in their homes and businesses. Weather permitting, th...

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Virginia American Water, City of Alexandria and AlexRenew to Host Annual Water Discovery Day on Saturday, September 14arrow

August 22, 2019

  Free family-friendly event brings value of water to life for community members ALEXANDRIA, Va. (August 22, 2019) – Alexandria’s three water system partners – Virginia American Water, City of Alexandria and Alexandria Renew Enterprises (AlexRenew) – will host the city’s third annual Water Discovery Day on Saturday, September 14, from 10 a.m. to 2 p.m. at Four Mile Run Park, 3700 Commonwealth Avenue in Alexandria. The free event will include a number of exhibitors and will feature food, family-friendly hands-on activities, giveaways, and educational games to inspire a deeper understanding of water, our world’s most precious resource. This is a great opportunity for residents and families to learn how the water system works in Alexandria, and how to support clean water and waterways in our community. “Fostering a healthy, reliable wa...

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Virginia American Water statement re: I-85 paint spillarrow

May 01, 2019

Earlier today, a tractor-trailer overturned along I-85 in Petersburg, causing latex paint to spill into Lieutenant's Run Creek. The creek flows into the Appomattox River, the source of water supply for the city of Hopewell, as well as the subdivisions of New Birchett Estates, Cedar Creek, Cedar Creek West, Strattford Woods and Mullberry Woods in Prince George County. We want to assure our customers that our operations have not been affected and our treated water continues to meet or surpass federal and state drinking water standards. We are working with environmental and health regulators to monitor the situation. We, along with the City of Hopewell, are monitoring the conditions of the river near Virginia American Water’s Appomattox River intake, and are ready to adjust our operations if needed.

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New Rates in Effect May 1 for Virginia American Water Customersarrow

April 01, 2019

Interim rates implemented prior to State Corporation Commission’s final order ALEXANDRIA, VA (April 1, 2019) – Virginia American Water announces today that interim water and wastewater rates will be implemented on May 1, 2019 for residential, commercial and industrial customers. The company filed a general rate application with the State Corporation Commission (SCC) on November 2, 2018, requesting an overall increase in rates of $5.6 million, based on approximately $98 million in infrastructure upgrades since April 2017. The interim rates will remain in place until the SCC issues its final rate order after a thorough public review, which could take several months. The company will issue credits with interest to all customers if rates determined by the SCC’s final order are lower than the rates Virginia American Water requested in its application and is implementing o...

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New Rates in Effect May 1 for Virginia American Water Customersarrow

April 01, 2019

Dateline City: ALEXANDRIA, Va. Interim rates implemented prior to State Corporation Commission’s final order ALEXANDRIA, Va.--(BUSINESS WIRE)--Virginia American Water announces today that interim water and wastewater rates will be implemented on May 1, 2019 for residential, commercial and industrial customers. The company filed a general rate application with the State Corporation Commission (SCC) on November 2, 2018, requesting an overall increase in rates of $5.6 million, based on approximately $98 million in infrastructure upgrades since April 2017. The interim rates will remain in place until the SCC issues its final rate order after a thorough public review, which could take several months. The...

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