No Need to Boil Water; Customers Should Continue to Conserve
HOPEWELL, Va.--(BUSINESS WIRE)--Virginia American Water has LIFTED the boil water advisory that was
issued as a precautionary measure for customers in its Hopewell
district, which includes the City of Hopewell, as well as the
subdivisions of New Birchett Estates, Cedar Creek, Cedar Creek West,
Strattford Woods and Mullberry Woods in Prince George County. The
results from samples taken from the water system meet all state and
federal water quality standards.
Virginia American Water is asking customers to continue to conserve
“We are grateful to our customers for their ongoing cooperation as we
ask them to continue to conserve water and curtail non-essential water
use for the next 24 to 48 hours as the system rebuilds to regular
operational strength,” said Barry Suits, president, Virginia American
Electricity to the water pumping system at the company’s Hopewell
treatment facility has been restored through auxiliary power, and water
pressure is normal. Virginia American Water does not yet have an
estimate when the facility will return to normal operations.
The boil water advisory was issued on Friday, March 30 following a drop
in water pressure due to an interruption in the operation of Virginia
American Water’s Hopewell treatment facility.
Customers no longer need to boil their water, but they should flush
household pipes, ice makers, water fountains, etc. prior to using for
drinking or cooking using these guidelines:
Run a cold water faucet in your home for 3-5 minutes.
To flush automatic ice makers, make three batches of ice and
Run water softeners through a regeneration cycle. Follow the
manufacturer’s guidelines specified in the owner’s manual.
Run drinking water fountains for one minute at the highest flow
With the return of regular water service, the drinking water
distribution efforts at Hopewell High School and Carter G. Woodson
Middle School will end at 6 p.m. today. Virginia American Water
appreciates its customers’ cooperation and is grateful to the City of
Hopewell, the State of Virginia and the Virginia Department of Health
for their partnership and assistance during this issue.
If customers have any questions, they may call 1-800-452-6863.
Additional information is also available on Virginia American Water’s
website at www.virginiaamwater.com,
under the Alerts Notifications section.
Virginia American Water, a subsidiary of American Water (NYSE: AWK), is
the largest investor-owned water utility in the state, providing
high-quality and reliable water services to approximately 320,000 people.
With a history dating back to 1886, American Water is the largest and
most geographically diverse U.S. publicly traded water and wastewater
utility company. The company employs more than 6,900 dedicated
professionals who provide regulated and market-based drinking water,
wastewater and other related services to an estimated 15 million people
in 46 states and Ontario, Canada. American Water provides safe, clean,
affordable and reliable water services to our customers to make sure we
keep their lives flowing.