Annual water quality reports highlight compliance with federal and state regulations
ALEXANDRIA, Va. (June 13, 2018) – The grades for water quality are in and Virginia American Water once again provided excellent water quality to customers in 2017. Details of test results, including all substances detected in water can be accessed in Virginia American Water’s water quality reports available for each district, including the cities of Alexandria and Hopewell, Dale City, parts of the Northern Neck and the subdivisions of New Birchett Estates, Cedar Creek, Cedar Creek West, Strattford Woods and Mullberry Woods in Prince George County.
Also known as the Consumer Confidence Reports, the water quality reports compare the quality of water supplied by Virginia American Water against standards established by the U.S. Environmental Protection Agency that are enforced by the Virginia Department of Health.
“Delivering safe, clean, reliable drinking water to our customers is the most important work we do,” said Barry Suits, Virginia American Water president. “Our teams of water quality, plant operations and water distribution professionals work to ensure the highest quality water and service. These annual results are a testament to our employees’ dedication to excellence, and we encourage the public to read the information provided in the reports.”
Printed copies of the reports are also available to customers who do not wish to access it online. Customers can call Virginia American Water’s customer service center at 800-452-6863 to request a hard copy of their local district’s report.
By providing two easy ways for customers to receive confirmation that their drinking water meets all federal and state standards for water quality, the company is also working to increase the public’s understanding of the value of water.
“We know that an educated customer is one who will place a higher value on this precious resource and who will have a greater tendency to do his or her part in protecting it,” said Suits.
Virginia American Water, a subsidiary of American Water (NYSE: AWK), is the largest investor-owned water utility in the state, providing high-quality and reliable water services to approximately 320,000 people.
With a history dating back to 1886, American Water is the largest and most geographically diverse U.S. publicly traded water and wastewater utility company. The company employs more than 6,900 dedicated professionals who provide regulated and market-based drinking water, wastewater and other related services to an estimated 15 million people in 46 states and Ontario, Canada. American Water provides safe, clean, affordable and reliable water services to our customers to make sure we keep their lives flowing.