*This feature is only available for residential customers
American Water will be performing system maintenance Saturday, July 21, 8:30 a.m.-5 p.m., EDT. Our My Account and automated phone systems will be unavailable.
Our Emergency line will remain fully operational. Thank you for your patience.
West Virginia American Water is experiencing a large number of water main breaks across its service are due to extreme weather conditions. Below is a list of current main break alerts in our system for our Southern Operating Area, which includes our water systems in Fayette, Mercer, Summers and Raleigh counties. For information on areas affected by precautionary boil water advisories, visit our Alerts Page and look under Latest Alerts. Thank you for your patience and understanding as our crews work in very challenging conditions.
01/19/2018 03:49 PM Hinton *MAINBR EAK There is a main break along Hinton Bypass by Kirk''s Restaurant in Hinton. We are aware of the situation and repairs are scheduled for Monday January 22. Customers should not be affected by this break.