West Virginia American Water Begins Water Infrastructure Improvement Project in Madison

Madison, W.Va. (April 27, 2017) – West Virginia American Water began work this week on a water infrastructure improvement project in the Washington Avenue area of Madison. The approximately $150,000 project will replace 1,000 feet of small, aging cast iron water lines with new six-inch PVC lines. 

The project will take place along Washington Avenue from 2nd Street to 3rd Street and Griffith Place from Washington Avenue to Coal Avenue. Upon completion, the upgrade will improve water flows and pressure to the Madison Civic Center and Madison City Hall and will improve service reliability, pressure and water quality to customers in the area. The project also adds a dual water feed to the Madison Civic Center, which houses the City of Madison’s emergency operations center and serves as an emergency shelter for the City of Madison and Boone County.  

“This project demonstrates our commitment to provide high quality, reliable water service to our Boone County customers and represents one of the $29 million in system-wide upgrades we are making in 2017,” said West Virginia American Water President Brian Bruce. “Thanks to our Distribution System Improvement program, we have dramatically accelerated our infrastructure replacement that will result in more than 34 miles of water main being replaced throughout our system this year.”

Construction activities will take place on weekdays between 7 a.m. and 5 p.m. Temporary changes to traffic patterns are expected during construction, and work crews are coordinating with city officials to limit traffic disruptions and ensure public access to city buildings. Motorists are asked to use caution when passing through work zones. 

Weather permitting, the company expects to complete the project in approximately four weeks. The project will be completed by qualified pipeline contractor Tri State Pipeline. During construction, customers might experience temporary water service interruptions, discolored water and/or lower than normal water pressure. West Virginia American Water apologizes in advance for any inconvenience this may cause and will work to minimize disruptions.

West Virginia American Water, a subsidiary of American Water (NYSE: AWK), is the largest water utility in the state, providing high quality and reliable water services to approximately 550,000 people. Founded in 1886, American Water is the largest publicly traded U.S. water and wastewater utility company. The company employs more than 6,700 dedicated professionals who provide regulated and market-based drinking water, wastewater and other related services to an estimated 15 million people in 47 states and Ontario, Canada. More information can be found at