West Virginia American Water Receives Rate Order from Public Service Commissionarrow

February 13, 2019

Dateline City: CHARLESTON, W.Va. New rates effective February reflect $200 million in water system investments CHARLESTON, W.Va.--(BUSINESS WIRE)--In an order entered late Friday afternoon, the Public Service Commission of West Virginia approved an agreement reached by the company, PSC staff and the Consumer Advocate Division to establish new water and wastewater rates for West Virginia American Water. West Virginia American Water’s rate request was driven by the company’s ongoing infrastructure investments, which are necessary to maintain and improve water quality, service reliability, and fire protection. The company has invested $200 million in improvements to upgrade water mains, treatment plants, tanks,...

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West Virginia American Water Concludes 2018 Construction Projects with $67 Million Invested and 27 Miles of Aging Water Mains Replacedarrow

December 27, 2018

Dateline City: CHARLESTON, W.Va. CHARLESTON, W.Va.--(BUSINESS WIRE)--West Virginia American Water announced today the completion of its 2018 construction season, totalling $67 million in water and wastewater system improvements. The company spent $23.2 million of its 2018 capital investments replacing 146,000 feet (more than 27 miles) of aging water mains through its Distribution System Improvement Charge (DSIC) and another $27.4 to replace aging fire hydrants, water service lines and water meters. The company also invested $12.5 million to upgrade water treatment processes, equipment, security and technology to comply with the latest drinking water standards and enhance system reliability and resilience. “We invest in our infrastructure to keep life flo...

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West Virginia American Water and UWUA to hold Veterans Donation Drive Friday in Cabell Countyarrow

West Virginia American Water and UWUA to hold Veterans Donation Drive Friday in Cabell County
November 06, 2018

HUNTINGTON, W.Va. (Nov. 5, 2018) – West Virginia American Water’s Huntington District and the Utility Workers United Association have joined forces to host a donation drive Friday, Nov. 9, in honor of Veterans Day to benefit the Homeless Veterans Resource Center. This employee-led initiative sponsored by West Virginia American Water seeks to fulfill a critical need related to homeless veterans in the local community.  “Utility Workers United Association recognizes the crucial need for support that many of our veterans are facing each day, and we are proud to play a small part in alleviating some of their hardship with this fourth annual donation drive,” said Greg Lanham, West Virginia American Water employee and Utility Workers United Association Huntington District member. “Over the last three years, through the generosity of our community and our e...

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West Virginia American Water Urges Customers to Guard Against Utility Worker Impostersarrow

West Virginia American Water Urges Customers to Guard Against Utility Worker Imposters
November 05, 2018

CHARLESTON, W.Va. (Nov. 5, 2017) – West Virginia American Water today repeated warnings for customers to guard themselves against utility imposters in light of a reported incident of theft by a man posing as a water company worker in Barboursville. West Virginia American Water employees should not need access to any indoor facilities to read meters, turn service on or off or perform maintenance work and typically are not authorized by the company to enter customer’s homes. Company employees also will never request nor accept cash during service calls to homes or business. Pretending to be a trusted utility worker is a trick some criminals use to gain access to homes. West Virginia American Water recommends taking the following precautions when approached by someone who says they are a utility worker: Always ask for a company-issued photo ID. West Virginia American Water...

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Agreement Reached in West Virginia American Water Rate Case and Distribution System Improvement Charge Casearrow

October 29, 2018

Dateline City: CHARLESTON, W.Va. CHARLESTON, W.Va.--(BUSINESS WIRE)--West Virginia American Water announced today that it has reached an agreement with Public Service Commission (PSC) staff and the Consumer Advocate Division (CAD) in the company’s pending rate request and Distribution System Improvement Charge (DSIC) rate request. The joint stipulation filed late Friday afternoon still requires the review and approval of the Public Service Commission. West Virginia American Water’s rate request, filed in April, was driven by the company’s ongoing infrastructure investments that are necessary to maintain and improve water quality, service reliability, and fire protection. The company will have invested $200 million in improvements to upgrade water mains, ...

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West Virginia American Water Conducts Source Water Tabletop Exercisesarrow

West Virginia American Water Conducts Source Water Tabletop Exercises
October 05, 2018

CHARLESTON, W.Va. (Oct. 5, 2018) – West Virginia American Water completed a series of tabletop exercises this week simulating responses to source water contamination events affecting its systems. The exercises brought together key stakeholders in source water protection and related emergency response efforts to practice the company’s contingency plan and the associated multi-agency response for a source water contamination event. These important drills, held over the course of four days in Beckley, Huntington, Charleston and Sutton, introduced hypothetical scenarios affecting the water sources for each of the company’s eight water treatment plants. “Tabletop exercises are incredibly important opportunities to gather key utility, regulatory and emergency management personnel to discuss their roles and responses to simulated emergency situations in a stress free ...

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West Virginia American Water Recognized by Dollar Energy Fund for 10 Years of Utility Assistancearrow

West Virginia American Water Recognized by Dollar Energy Fund for 10 Years of Utility Assistance
October 04, 2018

CHARLESTON, W.Va. (Oct. 4, 2018) – West Virginia American Water recently received recognition from the nonprofit Dollar Energy Fund for 10 years of partnership in providing utility bill assistance to limited-income households. The award was presented at the Dollar Energy Fund annual luncheon in Pittsburgh. West Virginia American Water joined the Dollar Energy Fund’s West Virginia Utility Assistance Program in 2008. Through this partnership, Dollar Energy Fund has provided nearly 4,300 grants totaling approximately $723,000 in assistance to limited income West Virginia American Water customers over the past decade. “West Virginia American Water’s involvement in Dollar Energy Fund’s West Virginia Utility Assistance Program created a resource for individuals, seniors and families facing a utility bill crisis,” said Chad Quinn, Dollar Energy Fund&rsq...

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West Virginia American Water Prepares for Operational Impacts from Hurricane Florencearrow

September 14, 2018

CHARLESTON, W.Va. (September 14, 2018) – West Virginia American Water said today it is prepared to respond to potential operational impacts related to Hurricane Florence. The storm is expected to inflict heavy rainfall and 40-45 mph wind gusts in parts of the company’s service area across southern West Virginia this weekend and into early next week. The company is concerned about flooding, which could damage equipment, water treatment and pumping facilities while also causing hazardous driving conditions. In addition, power outages could affect the company’s hundreds of electricity-dependent facilities. To prepare for these impacts, West Virginia American Water personnel have fueled and readied a large number of fixed and portable generators, and technicians are ready to deploy them as needed. Company vehicles and equipment have been fueled, treatment plant chemicals...

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West Virginia American Water to Hold “Clean Streams" Hazardous Waste Collection Sept. 29arrow

August 30, 2018

CHARLESTON, W.Va. (Aug. 30, 2018) – West Virginia American Water announced today that it is holding a “Clean Streams” Household Hazardous Waste Collection event on Saturday, September 29 from 8 a.m. to noon at the Laidley Field parking lot in Charleston. This disposal event is part of the company’s source water protection program and is free to area residents. Through this event, West Virginia American Water seeks to reduce pollution of local waterways by providing a way for the public to properly dispose of hazardous materials that may otherwise be discarded improperly and contaminate drinking water sources. The company will also use the event to engage with the public on the Kanahwa Valley water system’s Source Water Protection Plan and potential sources of contamination to drinking water sources in the Kanawha Valley. “By helping the community...

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Agreement Reached on Plan to Pass Federal Tax Savings to West Virginia American Water Customersarrow

August 16, 2018

Dateline City: CHARLESTON, W.Va. CHARLESTON, W.Va.--(BUSINESS WIRE)--West Virginia American Water announced today that its customers will start seeing lower monthly bills as a result of the federal Tax Cuts and Jobs Act of 2017 if a joint stipulation filed this afternoon is approved by the Public Service Commission (PSC). The agreement was reached between West Virginia American Water, Public Service Commission (PSC) staff, Consumer Advocate Division (CAD), Kanawha County Commission, and City of Charleston. If approved as proposed, West Virginia American Water would reduce its rates by an average of 3.5 percent effective September 1, 2018 to reflect its federal tax savings from September 1 until the PSC sets new rates in February 2019, which would provide...

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