West Virginia American Water Awards More Than $12,000 to Local Fire Departments Through Firefighting Support Grant Programarrow

August 23, 2019

CHARLESTON, W.Va. (August 14, 2019) – West Virginia American Water announced today the recipients of its sixth annual Firefighting Support Grant Program, providing more than $12,000 in financial assistance to fire departments located within the company’s service area. The grants will help local fire departments purchase emergency gear, life-saving equipment, training materials and essential firefighting apparatus.   “West Virginia American Water is proud to once again award fire departments across the state with grants that will upgrade equipment and improve safety operations,” said Rob Burton, West Virginia American Water president. “This program is another way we can show appreciation for those who serve in our local fire departments and protect the communities where our customers and employees live and work.”     The progr...

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West Virginia American Water Completes Acquisition of Boone-Raleigh PSD Water Systemarrow

August 08, 2019

Dateline City: CHARLESTON, W.Va. CHARLESTON, W.Va.--(BUSINESS WIRE)--West Virginia American Water announced today that it has completed its acquisition of the Boone-Raleigh Public Service District (PSD) water distribution system. This transaction follows several months of emergency aid to the distressed public service district, which has historically experienced more than 60 percent water loss and frequent water outages due to leaks. Boone-Raleigh PSD, which serves approximately 470 customers along Rt. 3 in Boone and Raleigh Counties including the towns of Sylvester and Whitesville, has experienced a decline in customers and has struggled to maintain adequate service in recent years. The water system is in need of substantial upgrades and infrastructure replacements, including the water treatment plant that has received multiple ...

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West Virginia American Water Files 2020 Infrastructure Replacement Plan and Distribution System Improvement Chargearrow

June 28, 2019

Dateline City: CHARLESTON, W.Va. CHARLESTON, W.Va.--(BUSINESS WIRE)--West Virginia American Water filed an application today with the Public Service Commission (PSC) of West Virginia, seeking approval of its 2020 infrastructure replacement program and associated Distribution System Improvement Charge (DSIC). The plan includes approximately $36 million of investment for infrastructure replacement and system upgrades. “Through the annual infrastructure replacement program, we have been able to expand our capital program and reduce our water main replacement cycle from 400 years to 100 years,” said Rob Burton, president of West Virginia American Water. “The accelerated investment achieved through the DSIC program allows us to strengthen our water system through large-scale capital projects while creating operational efficiencies and...

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Weston Water System Wins Award for Best Tasting Tap Water in West Virginiaarrow

Weston Water System Wins Award for Best Tasting Tap Water in West Virginia
June 21, 2019

  WESTON, W.Va. (June 20, 2019) – West Virginia American Water’s Weston water system received the statewide award for best tasting water in the Tap Water Taste Test competition held in late May at the annual American Water Works Association (AWWA) West Virginia Section conference in Davis, W.Va. Nineteen water utilities had the opportunity to participate in the competition, which was judged by three independent water industry representatives. To be eligible to participate, water systems must not have received any state or federal drinking water violations during the previous calendar year, and the utility or an employee must be a member of AWWA. “We are very proud of our Weston treatment plant operators and water quality team for this accomplishment,” said Rob Burton, president of West Virginia American Water. “This award is a testament to their w...

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West Virginia American Water Accepting Applications for 2019 Firefighting Support Grantsarrow

June 21, 2019

  CHARLESTON, W.Va. (June 12, 2019) – West Virginia American Water announced today that applications are now being accepted for the company’s 2019 Firefighting Support Grant program. Firefighting support grants provide financial assistance to fire and emergency organizations serving communities in the company’s designated service areas. “West Virginia American Water is enhancing the safety of the public by providing additional resources for our local firefighters through this grant program,” said Robert Burton, president of West Virginia American Water. “We are thankful for our partnerships with local and volunteer fire companies across the Mountain State and look forward to continuing to play a critical role in fire protection and prevention.”   In 2018, West Virginia American Water contributed $10,000 to help 12 ...

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West Virginia American Water Announces New Customer Portalarrow

June 06, 2019

Dateline City: CHARLESTON, W.Va. Updated account management website allows customers to more easily make payments, view water usage history and receive alerts CHARLESTON, W.Va.--(BUSINESS WIRE)--Customers of West Virginia American Water are now able to more easily access their accounts through a newly developed, mobile-friendly account management site. American Water’s 24-hour Customer Portal , recently launched in West Virginia, allows customers to more easily make payments, view their water usage history and receive alert notifications. “As we continued to see more enrollments in our online account management site, we realized the need to update our interface and allow customers to more ...

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West Virginia American Water Launches 2019 Infrastructure Upgrade Maparrow

West Virginia American Water Launches 2019 Infrastructure Upgrade Map
May 21, 2019

West Virginia American Water Launches 2019 Infrastructure Upgrade Map User-friendly web-based map allows customers to see their water bills at work   Charleston, W.Va. (May 21, 2019) – West Virginia American Water customers can see their water bills at work on the company’s interactive online map of its 2019 infrastructure upgrade projects. This user-friendly map allows West Virginia American Water customers to view details about water main replacement projects and other water distribution system upgrades throughout the company’s service area.   “We’re committed to showing our customers how we’re putting their water bills to work providing safe, clean and affordable water service,” said Robert Burton, president of West Virginia American Water. “Investing in our infrastructure is a key component to providing reliable...

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Local Students Score Top Prizes in West Virginia American Water “Protect Our Watersheds” Art Contest arrow

Local Students Score Top Prizes in West Virginia American Water “Protect Our Watersheds” Art Contest
May 16, 2019

HUNTINGTON, W.Va. (May 16, 2019) – A Cabell County sixth-grader earned the top statewide prize in West Virginia American Water’s fourth annual “Protect Our Watersheds” Art Contest. The company received more than 100 entries from fourth-, fifth- and sixth-graders across the state.   Barboursville Middle School student Gianna Kent of Glenwood earned the grand prize for her artwork. The entry depicted a pair of hands holding water with a banner across the top encouraging the public to “protect our watershed.”   Kensie McComas, also from Barboursville Middle School, placed first, Alonna Adkins, a fourth grade student from New River Elementary in Oak Hill placed second, and Jack-Tyler Rife, a fourth grade student from Kanawha City Elementary, placed third. The four students all received bookstore gift cards for their winning entries. ...

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West Virginia American Water Awards $10,000 in Environmental Grants to Projects in Braxton, Cabell, Fayette and Kanawha Countiesarrow

May 07, 2019

Dateline City: CHARLESTON, W.Va. Six organizations receive funding to help protect water resources in West Virginia through annual grant program as part of Drinking Water Week CHARLESTON, W.Va.--(BUSINESS WIRE)--West Virginia American Water announced today that six recipients received funding through the company’s 2019 Environmental Grant Program. The announcement coincides with Drinking Water Week – a celebration by the American Water Works Association and the water community across North America that recognizes the vital role drinking water plays in daily lives. This year’s Drinking Water Week theme is “Protect the Source” and focuses on ways water consumers can take personal responsibility in caring for t...

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West Virginia American Water Encourages Public Participation in Source Water Protection Plan Updatesarrow

West Virginia American Water Encourages Public Participation in Source Water Protection Plan Updates
April 15, 2019

CHARLESTON, W.Va. (April 15, 2019) – West Virginia American Water announced today that public versions of draft updated Source Water Protection Plans (SWPPs) for each of its eight water systems are available online for public review. The company encourages feedback on these draft plans through online submissions, webinars and a series of meetings that company representatives are holding across West Virginia American Water’s service areas in April and May.   “Source water protection is an important part of our overall mission to provide clean, reliable, water service to our customers,” said Erica Pauken, source water protection lead for West Virginia American Water. “We are updating plans for each of our water systems with new information that we have obtained since 2016 and providing progress updates on our ongoing source water protection activiti...

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