How to get involved 

Protecting drinking water at its source is an important part of the process to treat and deliver high quality water. We

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have developed Source Water Protection Plans to identify and reduce potential risks to drinking water supplies. We are in the process of updating these plans and want YOUR input.

We are committed to informing and engaging the public, local governments, emergency planners, local health departments, and affected residents in the planning process by offering multiple opportunities for public input.


Comments may be submitted online anytime using our online feedback/request form. All submissions will be immediately submitted directly to your local Source Water Protection Lead.


We understand that not everyone may be able to attend meetings in person. This year, we have added the option of attending a webinar to learn about Source Water Protection Plan updates and provide input. The webinars will cover information for all West Virginia American Water systems. Participants will have the opportunity to review details and ask questions specific to their water system.

There will be four webinar date/time options to choose from. Click on the date for access to the webinar:

Tuesday, April 23rd from 12-1 PM

Tuesday, April 23rd from 6-7 PM

Wednesday, April 24th from 12-1 PM

In Person

We will host public meetings for each of our operating areas. The information presented will be specific to the water system(s) for that operating area. If you wish to attend, look for your water system below and participate at the time that works best for your schedule. Participants will have the opportunity to submit written comments at the meeting.

Southern Operating Area – Bluefield, Bluestone, and New River Water Systems

Monday, May 20, 2019

  • Option One: 11:30 AM to 1:00 PM - Holiday Inn Express, 805 Oakvale Road, Princeton, WV 24740
  • Option Two: 6:00 PM to 7:30 PM - Fayetteville City Hall, 125 North Court Street, Fayetteville, WV 25840

Central Operating Area – Kanawha Valley System

Tuesday, May 21, 2019

  • Option One: 11:30 AM to 1:00 PM*
  • Option Two: 6:00 PM to 7:30 PM*

*Both meetings will be held at the Clay Center Walker Theater, 1 Clay Square, Charleston, WV 25301

Western Operating Area – Huntington Water System

Wednesday, May 22, 2019

  • Option One: 11:30 AM to 1:00 PM*
  • Option Two: 6:00 PM to 7:30 PM*

*Both meetings will be held at the Tri-State Fire Academy, 4200 Ohio River Road, Huntington, WV 25702

Northern Operating Area – Gassaway, Webster Springs, and Weston Water Systems

Thursday, May 23, 2019

  • Option One: 11:30 AM to 1:00 PM - Braxton County RETI Center, 89 Richard D Minnich Drive, Sutton, WV 26601
  • Option Two: 6:00 PM to 7:30 PM - Lewis County Senior Center, 171 West 2nd Street, Weston, WV 26452


The public comment period for the 2019 Source Water Protection Plan updates will be from April 20, 2019 to May 30, 2019. Comments may be submitted through the online feedback/request form, webinars, in person meetings, or in writing addressed to:

West Virginia American Water

Attention: Source Water Protection State Lead

1600 Pennsylvania Avenue

Charleston, WV 25302 

Click here to read our brochure on how to provide input