As detailed in our annual Water Quality Reports, American Water currently meets or surpasses all federal, state, and local drinking water standards to protect our customers and the communities we serve.
We include information from PFAS sampling in our Water Quality Reports

With Auto Pay, your bill will be paid on time, every time, on the date it is due. Enroll today on MyWater.

Take steps to prevent frozen pipes this winter. Frozen pipes can leave you without water in the worst of weather, and be costly to repair. A few simple steps can help prevent damage to your home and budget.

Each year, we produce a Water Quality Report to let customers know how our water quality stacks up against established federal and state drinking water standards. Check out your community’s water quality report today.

The report and other information about the company’s comprehensive ID&E strategy can be found on a new, interactive website, DiversityatAW.com, that communicates the company’s efforts to build an inclusive workplace.

If you’re experiencing financial hardship, these company- and federal-funded assistance programs may be able to help.

Our new customer advisory map is live. You can now view up-to-date information on an easy-to-use map.

For non-emergency support, the best days to call are in the middle of the week. Save time by calling mid-week to experience faster service.

Our enhanced Customer Advisory Map

Please visit our detecting leaks page.