New Jersey American Water’s Delaware River Plant Not Impacted by Chemical Spill; Company Issues Voluntary Conservation Notice for Customers in Three Counties Due to Chemical Spill

CAMDEN, N.J. – MARCH 26, 2023 – New Jersey American Water wants to reassure its customers that treated water from its Delaware River Regional Water Treatment Plant is not impacted by the chemical spill that occurred early Saturday morning from a manufacturing plant into a tributary of the river in Bristol, Pa.

New Jersey American Water is monitoring the source water and performing water quality tests at various points in the treatment process and throughout the distribution system. At this time the company has determined that the spill has not impacted the treated drinking water being delivered to customers in the three counties served by the Delaware River Regional Water Treatment Plant.

“We continue to monitor the quality of the Delaware River and have activated our business continuity plans to continue to provide safe, reliable service to customers in this three-county region,” said Mark McDonough, President of New Jersey American Water. “We’re asking customers to voluntarily reduce their unnecessary water usage for the next 24 to 48 hours to help us in our ability to maintain optimal operations and a plentiful supply for the region.”

The company is also issuing a voluntary water conservation notice for customers in Burlington, Camden and Gloucester counties. Customers in these counties are being asked to limit their non-essential water use until further notice. The company is issuing this notice to help ensure the optimal operation of its Delaware River Regional Water Treatment Plant.

Customers are being notified of this voluntary conservation notice through the company’s customer notification system. The company will issue a follow up communication when this notice is lifted. Updates will also be posted as they become available on the website at, under Alerts, and on the company’s social media channels, @njamwater. For more information and tips on how to conserve water, visit

New Jersey American Water, a subsidiary of American Water (NYSE: AWK), is the largest investor-owned water utility in the state, providing high-quality and reliable water and wastewater services to approximately 2.8 million people. For more information, visit and follow New Jersey American Water on Twitter and Facebook.

About American Water

With a history dating back to 1886, American Water (NYSE: AWK) is the largest and most geographically diverse U.S. publicly traded water and wastewater utility company. The company employs approximately 6,500 dedicated professionals who provide regulated and regulated-like drinking water and wastewater services to an estimated 14 million people in 24 states. American Water provides safe, clean, affordable, and reliable water services to our customers to help keep their lives flowing. For more information, visit and American Water on Twitter, Facebook, and LinkedIn.

Media Contacts

Denise Venuti Free

Director of Communications and External Affairs