Customer Service Save Yourself a Call Frequently Asked Questions General Inquiries See All Contact Details Still Have Questions? Call Customer Service: 1.800.565.7292 Hours: M-F 7am-7pm For emergencies: We're available 24/7 Make a payment (24/7): 1.855.748.6066
Alert Notifications 2018 HYDRANT FLUSHING SCHEDULE Pennsylvania - 3/27/18 @ 8am Each year Pennsylvania American Water flushes its water distribution system to e... Read More UPDATE: DRINKING WATER NOTICE Boil Water Advisory Lifted for Pennsylvania American Water Customers in Scranton Scranton - 04/23/18 @ 7am ESTE INFORME CONTIENE INFORMACION IMPORTANTE ACERCA DE SU AGUA POTABLE, HAGA QUE... Read More
Water Quality Reports We take great pride in what we do and we hold ourselves to the highest standards in delivering safe, clean, reliable and affordable drinking water to the people we serve. Each year, we provide customers with a water quality report for their area. Find your water quality report: ZIP Code Search
News PENNSYLVANIA AMERICAN WATER CELEBRATES 200 YEARS OF SERVING BERWICK AREA CUSTOMERS Thursday, April 12, 2018 Berwick Water Company chartered in 1818 BERWICK, Pa. (April 12, 2018) – Pennsylvania American Water today celebrated the 200th Anni... Read More PENNSYLVANIA AMERICAN WATER ANNOUNCES $1 MILLION JEFFERSON COUNTY INVESTMENT Tuesday, April 10, 2018 PUNXSUTAWNEY, Pa. (April 10, 2018) – Pennsylvania American Water announced today the start of an approximately $1 million invest... Read More
Wise Water Use We are all responsible for helping to protect our water supply and to make sure it is available for future generations. There are many ways you can help by using water wisely. Read more. Community Involvement We are committed to being involved with, and giving back to the communities we serve in a variety of ways including volunteering, attending conferences, and speaking at industry events. Read more.
New Customers Welcome to Pennsylvania American Water! We’re here to help and to provide you with important information about your service. Read more.
Water Learning Center Water reaches far into our every day lives, even farther than we realize. Our Water Learning Center provides helpful and interesting information about the industry, the treatment process and ways you can help protect our water supply. The Value of Water What household necessity costs about a penny a gallon? Water! Water is very easily taken for granted, but no other resource is as necessary. Read more about its critical importance to our lives here. Learn more. The Water Cycle Where does the water we drink and cook with come from? The water cycle is in constant motion and flows through its process. Read more about the changes it undergoes every minute of every day here.Learn more. See all of our Resources & Tips