Customer Service Save Yourself a Call Frequently Asked Questions General Inquiries See All Contact Details Still Have Questions? Call Customer Service: 1.800.272.1325 Hours: M-F 7am-7pm For emergencies: We're available 24/7 Make a payment (24/7): 1.855.748.6066
Alert Notifications Temporary Water Treatment Change to End in Monmouth and Ocean Counties Monmouth County - 3/13/18 @ 12:00 PM On April 9, New Jersey American Water will resume using chloramines in water tre... Read More 2018 Hydrant Flushing Schedule Statewide - 03/04/2018 @ 6:30 a.m. Each year, New Jersey American Water scrubs our pipes in the nearly 200 communit... Read More
Water Quality Reports We take great pride in what we do and we hold ourselves to the highest standards in delivering safe, clean, reliable and affordable drinking water to the people we serve. Each year, we provide customers with a water quality report for their area. Find your water quality report: ZIP Code Search
News New Jersey American Water Investing $785,000 in Clark Friday, April 20, 2018 VOORHEES, N.J. (April 20, 2018) – New Jersey American Water is replacing approximately 3,200 feet of aging water main in its Clark service area.... Read More New Jersey American Water Announces 2018 Environmental Grant Recipients Friday, April 20, 2018 Dateline City: VOORHEES, N.J. Four community i... Read More
Wise Water Use We are all responsible for helping to protect our water supply and to make sure it is available for future generations. There are many ways you can help by using water wisely. Read more. Community Involvement We are committed to being involved with, and giving back to the communities we serve in a variety of ways including volunteering, attending conferences, and speaking at industry events. Read more.
New Customers Welcome to New Jersey American Water! We’re here to help and to provide you with important information about your service. Read more.
Water Learning Center Water reaches far into our every day lives, even farther than we realize. Our Water Learning Center provides helpful and interesting information about the industry, the treatment process and ways you can help protect our water supply. The Value of Water What household necessity costs about a penny a gallon? Water! Water is very easily taken for granted, but no other resource is as necessary. Read more about its critical importance to our lives here. Learn more. The Water Cycle Where does the water we drink and cook with come from? The water cycle is in constant motion and flows through its process. Read more about the changes it undergoes every minute of every day here. Learn more. Visit our Water Learning Center Outage Map When main breaks occur on our system, our crews work around the clock, in all types of weather to make the needed repairs and restore service as quickly as possible. To view information about current main breaks and the estimated restoration time, view our Main Break Outage Map. View Outage Map