Customer Service Save Yourself a Call Frequently Asked Questions General Inquiries See All Contact Details Still Have Questions? Call Customer Service: 1.866.641.2131 Hours: M-F 7am-7pm For emergencies: We're available 24/7 Make a payment (24/7): 1.855.748.6066
Water Quality Reports We take great pride in what we do and we hold ourselves to the highest standards in delivering safe, clean, reliable and affordable drinking water to the people we serve. Each year, we provide customers with a water quality report for their area. Find your water quality report: ZIP Code Search
News Plans Unveiled at Groundbreaking for Rockfield Park Water-Based Play Area Tuesday, November 12, 2019 Funded by $150,000 American Water Charitable Foundation grant, the Chesapeake Sensory Plaza will be a nature-based play area highlighting the role of ... Read More John “JW” Walker Named Bel Air Operations Manager at Maryland American Water Friday, October 11, 2019 BEL AIR, Maryland (October 11, 2019) – Maryland American Water announces that John “JW’ Walker has been named operations manager of ... Read More
Bel Air Impoundment Project Providing high-quality, reliable water service is our business. That’s why we developed a sustainable water supply solution that addresses the long-term water needs of Bel Air. Read more. Community Involvement We are committed to being involved with, and giving back to the communities we serve in a variety of ways including volunteering, attending conferences, and speaking at industry events. Read more.
Welcome to Maryland American Water! We’re here to help and to provide you with important information about your service. Read more.
Water Learning Center Water reaches far into our every day lives, even farther than we realize. Our Water Learning Center provides helpful and interesting information about the industry, the treatment process and ways you can help protect our water supply. The Value of Water What household necessity costs about a penny a gallon? Water! Water is very easily taken for granted, but no other resource is as necessary. Read more about its critical importance to our lives here. Learn more. The Water Cycle Where does the water we drink and cook with come from? The water cycle is in constant motion and flows through its process. Read more about the changes it undergoes every minute of every day here. Learn more. See all of our Resources & Tips