We are replacing a basin that dates to 1887. The upgraded basin is an example of infrastructure replacement to reduce operating expenses because the new basin will operate more efficiently

We take great pride in what we do and we hold ourselves to the highest standards in delivering safe, clean, reliable and affordable drinking water to the people we serve. Each year, we provide customers with a water quality report for their area.

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Tennessee American Water Encourages Customers to Refrain from Flushing Disinfection Wipes and Pouring Grease Down the Drain arrow

Wednesday, April 1, 2020
Chattanooga, Tenn. – March 25, 2020 – With a shortage of toilet paper, many households are increasing their use of “flushable”... Read More

David Braam joins Tennessee American Water as senior manager of Government Affairs and Economic Development arrow

Wednesday, March 25, 2020
CHATTANOOGA, Tenn. (March 24, 2020) – Tennessee American Water has named David Braam senior manager of Government Affairs and Economic Developme... Read More

Wise Water Use arrow

We are all responsible for helping to protect our water supply and to make sure it is available for future generations. There are many ways you can help by using water wisely. Read more.

New Customers arrow

Welcome to Tennessee American Water! We’re here to help and to provide you with important information about your service. Read more.

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Water Learning Centerarrow


Water reaches far into our every day lives, even farther than we realize. Our Water Learning Center provides helpful and interesting information about the industry, the treatment process and ways you can help protect our water supply.

The Value of Water

What household necessity costs about a penny a gallon? Water! Water is very easily taken for granted, but no other resource is as necessary. Read more about its critical importance to our lives here. Learn more.

The Water Cycle

Where does the water we drink and cook with come from? The water cycle is in constant motion and flows through its process. Read more about the changes it undergoes every minute of every day here. Learn more.