Latest Alerts

Emergency
Burbank Lane, Woodbridge
7/11/2018 11:47:21 PM
Burbank Lane, Woodbridge Virginia American Water crews are making emergency repairs on a main break beginning at 9:00 PM in Woodbridge As a result, customers in your area will experience, no water, low pressure, discolored water; along Burbank Lane. Repairs are expected to take 8 hours before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, wait until it runs clear before using. This should typically take only a few minutes. We apologize for any inconvenience and thank you for your patience while repairs are being made.
For detailed information click here

Emergency
Alexandria: E. Taylor Run Parkway
7/11/2018 4:02:37 PM
Alexandria: E. Taylor Run Parkway VIRGINIA American Water crews are making emergency repairs on a Main line leak beginning at 1 pm on E Taylor Run Parkway in Alexandria. As a result, customers in your area will experience NO WATER, LOW PRESSURE, DISCOLORED WATER Repairs are expected to take 7 hours before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, wait until it runs clear before using. This should typically take only a few minutes. We apologize for any inconvenience, and thank you for your patience while repairs are being made.
For detailed information click here

Emergency
VIRGINIA American Water: Kiley CT
7/11/2018 1:45:01 AM
VIRGINIA American Water: Kiley CT VIRGINIA American Water crews are making emergency repairs on a main for repairs beginning at 10 pm in Kiley Ct in Prince William. As a result, customers in your area will experience NO WATER, LOW PRESSURE, and DISCOLORED WATER. Repairs are expected to take 8 hours before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, wait until it runs clear before using. This should typically take only a few minutes. We apologize for any inconvenience, and thank you for your patience while repairs are being made.
For detailed information click here

General
Alexandria: Alexandria City: Eisenhower Ave
6/28/2018 11:30:23 PM
Alexandria: Alexandria City: Eisenhower Ave This is an announcement from Virginia American Water. Starting the week of July 9 (weather permitting), Virginia American Water will begin to install water valves near 3601 Eisenhower Avenue. Construction work will take place Monday through Friday from 9 a.m. to 3:30 p.m. No weekend work is expected. We estimate that this work (including restore final trench cut paving) will be completed during week of July 16. During construction, one traffic lane will remain open. Please comply with traffic control and “No Parking” signs that will be posted, and be aware of workers in the street. For more information about this project, please contact Virginia American Water’s project manager at hao.chen@amwater.com or call 703-706-3889. Thank you.
For detailed information click here

General
Alexandria: Alexandria City: Eisenhower Ave
6/28/2018 11:00:22 PM
Alexandria: Alexandria City: Eisenhower Ave This is an announcement from Virginia American Water. Starting the week of July 9 (weather permitting), Virginia American Water will begin to install water valves near the following addresses on Eisenhower Avenue: 4850, 5010 and 5200. Construction work will take place Monday through Friday from 9 a.m. to 3:30 p.m. No weekend work is expected. We estimate that this work (including restore final trench cut paving) will be completed during week of July 16. During construction, one traffic lane will remain open. Please comply with traffic control and “No Parking” signs that will be posted, and be aware of workers in the street. For more information about this project, please contact Virginia American Water’s project manager at hao.chen@amwater.com or call 703-706-3889. Thank you.
For detailed information click here

General
Alexandria: Alexandria City: Eisenhower Ave
6/28/2018 10:45:24 PM
Alexandria: Alexandria City: Eisenhower Ave This is an announcement from Virginia American Water. Starting the week of July 9 (weather permitting), Virginia American Water will begin to install water valves near 4740 Eisenhower Avenue. Construction work will take place Monday through Friday from 9 a.m. to 3:30 p.m. No weekend work is expected. We estimate that this work (including restore final trench cut paving) will be completed during week of July 16. During construction, one traffic lane will remain open. Please comply with traffic control and “No Parking” signs that will be posted, and be aware of workers in the street. For more information about this project, please contact Virginia American Water’s project manager at hao.chen@amwater.com or call 703-706-3889. Thank you.
For detailed information click here

General
Alexandria: Eisenhower Avenue
6/28/2018 10:30:41 PM
Alexandria: Eisenhower Avenue This is an announcement from Virginia American Water. Starting the week of July 9 (weather permitting), Virginia American Water will begin to install water valves near 2700 Eisenhower Avenue. Construction work will take place Monday through Friday from 9 a.m. to 3:30 p.m. No weekend work is expected. We estimate that this work (including restore final trench cut paving) will be completed during week of July 16. During construction, one traffic lane will remain open. Please comply with traffic control and “No Parking” signs that will be posted, and be aware of workers in the street. For more information about this project, please contact Virginia American Water’s project manager at hao.chen@amwater.com or call 703-706-3889. Thank you.
For detailed information click here

General
Alexandria: South French St
6/26/2018 11:00:40 PM
Alexandria: South French St This is an important announcement from Virginia American Water. Starting the week of July 9 (weather permitting), Virginia American Water will begin a water main replacement project on the entire length of South French Street. Construction work will take place Monday through Friday from 7 a.m. to 5 p.m. No weekend work is expected. We estimate that this project will be completed by the end of October. During construction, one traffic lane will remain open and residents will always have access to their homes. Please comply with traffic control and “No Parking” signs that will be posted, and be aware of workers in the street. For more information about this project, please contact Virginia American Water’s project manager at hao.chen@amwater.com or call 703-706-3889. Thank you.
For detailed information click here

Emergency
Alexandria: Alexandria City: West Taylor Rub Parkway
6/26/2018 12:55:12 PM
Alexandria: Alexandria City: West Taylor Rub Parkway VIRGINIA American Water crews are making emergency repairs on a main line leak beginning at 8am on W. Taylor Run Parkway in Alexandria. As a result, customers in your area will experience NO WATER, LOW PRESSURE, DISCOLORED WATER Repairs are expected to be complete by Thursday June 28th,2018 at 5pm before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, wait until it runs clear before using. This should typically take only a few minutes. We apologize for any inconvenience, and thank you for your patience while repairs are being made.
For detailed information click here

Emergency
Alex: Ramsey 600-700 block
6/25/2018 2:25:11 PM
Alex: Ramsey 600-700 block Virginia American Water is continuing water main replacement project on Ramsey Street between E. Braddock Road and E. Oak Street. Our contractor will change over individual domestic water service lines on the Ramsey Street. We estimate this work will be completed during the week of July 2nd. We will repave the trench cut following construction. For more information about this project, please contact Virginia American Water’s project manager at hao.chen@amwater.com or call 703-706-3889. Thank you.
For detailed information click here

General
Alexandria: Alexandria City
6/22/2018 11:00:16 PM
Alexandria: Alexandria City This is an important announcement from Virginia American Water. Starting July 5th (weather permitting), Virginia American Water will begin a water main replacement project on Burke Avenue between Randolph Avenue and East Del Ray Avenue. Construction work will take place Monday through Friday, from 7 a.m. to 6 p.m. No weekend work is expected. We estimate that this project will be completed at early of September. During construction, one traffic lane will remain open and residents will always have access to their homes. Please comply with traffic control and “No Parking” signs that will be posted, and be aware of workers in the street. For more information about this project, please contact Virginia American Water’s project manager at hao.chen@amwater.com or call 703-706-3889. Thank you.
For detailed information click here

Emergency
Domain Place, Alexandria
6/21/2018 6:28:49 PM
Domain Place, Alexandria Virginia American Water crews are making emergency repairs on a water main beginning at 2:00 PM in Alexandria. As a result, customers in your area will experience, no water, low pressure, discolored water; Domain Place. Repairs are expected to take 9 hours before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, wait until it runs clear before using. This should typically take only a few minutes. We apologize for any inconvenience and thank you for your patience while repairs are being made.
For detailed information click here

Emergency
Hawthorne Avenue, Alexandria
6/21/2018 6:19:11 PM
Hawthorne Avenue, Alexandria Virginia American Water crews are making emergency repairs on a water main beginning at 2:00 PM in Alexandria. As a result, customers in your area will experience, no water, low pressure, discolored water; Hawthorne Avenue, Hatton Court, Doris Drive, Holmes Run Parkway. Repairs are expected to take 9 hours before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, wait until it runs clear before using. This should typically take only a few minutes. We apologize for any inconvenience and thank you for your patience while repairs are being made.
For detailed information click here

General
400 Block of Argyle Drive, and Kent Place, Alexandria
6/14/2018 11:00:16 PM
400 Block of Argyle Drive, and Kent Place, Alexandria During the week of June 18, Virginia American Water will continue to repave the trench areas from the recent water main replacement project in the 400 block of Argyle Drive. Paving work will take place between 7 a.m. and 6 p.m. One traffic lane will remain open at all times and residents will always have access to their homes. Please comply with traffic control and “No Parking” signs that will be posted. For more information about this project, please contact Virginia American Water’s project manager at hao.chen@amwater.com or call 703-706-3889. Thank you.
For detailed information click here

Emergency
Alexandria: Rucker Place
6/14/2018 12:37:37 PM
Alexandria: Rucker Place VIRGINIA American Water crews are making emergency repairs on a main line leak beginning at 8:30 am on Rucker Place and W. Masonic View Avenue in Alexandria. As a result, customers in your area will experience NO WATER, LOW PRESSURE, DISCOLORED WATER Repairs are expected to take 9 hours before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, If your water is discolored, wait until it runs clear before using. This should typically take only a few minutes. We apologize for any inconvenience, and thank you for your patience while repairs are being made.
For detailed information click here

Extended Alerts

  • 4/2/18-5/7/18 Alexandria Hydrant Flushing

    Alexandria
    Issued: 03/29/2018
    Start Time: 11:50 am To End Time: 05/07/2018
    Expires: 11:59 pm
    Contact: Virginia American Water Customer Service
    800-452-6863
    // Virginia American Water scrubs our pipes in Alexandria each spring.This is an essential part of our system maintenance program, be...
  • Prince William (Dale City) Hydrant Flushing (beginning 4/2/18)

    Dale City, VA
    Issued: 03/29/2018
    Start Time: 3:00 PM To End Time: 11:59 pm
    Expires: 05/31/2018
    Contact: Virginia American Water Customer Service
    800-452-6863
    Virginia American Water scrubs our pipes in Dale City (Prince William District) each spring. This is an essential part of our syst...
  • Evening Water Service Update for Virginia American Water’s Hopewell District

    Hopewell
    Issued: 3/30/2018
    Start Time: 9:00 PM To End Time: 9:00 PM
    Expires: 4/7/2018
    Contact: Virginia American Water
    1-800-452-6863
    Customers are reminded to boil water as it returns to their taps Tanker water distribution available 8 a.m. on Saturday, March 31 at Carter...
  • WATER CONSERVATION ALERT

    HOPEWELL
    Issued: 03/30/2018
    Start Time: 03/30/2018 To End Time: 04/07/2018
    Expires: 04/07/2018
    Contact: Virginia American Water
    1-800-452-6863
    HOPEWELL CUSTOMERS: The Hopewell water treatment plant has been shut down due to loss of power at the main pump station. All customers are a...
  • BOIL WATER ADVISORY ISSUED FOR CITY OF HOPEWELL

    Hopewell
    Issued: 03/30/2018
    Start Time: 03/30/2018 To End Time: 04/07/2018
    Expires: 04/07/2018
    Contact: Virginia American Water
    1-800-452-6863
    As the result of loss of water pressure due to a power outage at Virginia American Water’s main pump station in Hopewell, Virginia Ame...
  • 3/31/18: Water Service Update for Virginia American Water’s Hopewell District (4:15 p.m.)

    Hopewell
    Issued: 03/31/2018
    Start Time: 4:15 pm To End Time: 4/1/2018
    Expires: 04/02/2018
    Contact: Virginia American Water Customer Service
    800-452-6863
    Customers are reminded to boil water as it returns to their taps Tanker water distribution at Carter G. Woodson Middle School until 8 p.m. ...
  • 4/1/18: Virginia American Water LIFTS Boil Water Advisory for Customers in Hopewell District

    Hopewell
    Issued: 04/01/2018
    Start Time: 05:30 pm To End Time: 11:59 pm
    Expires: 04/02/2018
    Contact: Virginia American Water Customer Service
    800-452-6863
    Virginia American Water LIFTS Boil Water Advisory for Customers in Hopewell District No Need to Boil Water; Customers Should Continue to...