Latest Alerts

Emergency
Alexandria, Alexandria City
2/15/2018 2:02:05 PM
Alexandria, Alexandria City Virginia American Water crews are making emergency repairs on a main line along Moss Place in Alexandria City. As a result, customers in your area may experience; NO WATER, LOW PRESSURE and or DISCOLORED WATER. Repairs are expected to take until approximately 4:00 p .m before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, wait until it runs clear before using. This should typically take only a few minutes. For more information, and a map of the affected area log on to our website at www.virginiaamwater.com, and select Alert Notifications. We apologize for any inconvenience and thank you for your patience while repairs are being made.
For detailed information click here

Emergency
Mill Road, Alexandria
2/12/2018 6:31:38 PM
Mill Road, Alexandria Virginia American Water crews are making repairs on a water main on Mill Road just off of Eisenhower Avenue beginning at 12:00pm in Alexandria. As a result, customers in your area may experience no water, low pressure, or discolored water. Repairs are expected to take 6-10 hours before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, wait until it runs clear before using. This should typically take only a few minutes. We apologize for any inconvenience and thank you for your patience while repairs are being made.
For detailed information click here

Emergency
Alexandria, Alexandria City
2/2/2018 2:47:30 PM
Alexandria, Alexandria City VIRGINIA American Water crews are making repairs on a water main at 3912 Charles Ave. beginning at 9:30am in Alexandria. As a result, customers in your area may experience NO WATER, LOW PRESSURE, or DISCOLORED WATER. Repairs are expected to take 6-10 hours before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, wait until it runs clear before using. This should typically take only a few minutes. We apologize for any inconvenience, and thank you for your patience while repairs are being made.
For detailed information click here

General
Alexandria, Alexandria City
2/1/2018 1:00:11 PM
Alexandria, Alexandria City City of Alexandria crews are making repairs on a fire hydrant on Roberts Lane beginning at 8:30am on Thursday, February 1, in Alexandria. As a result, customers in your area may experience NO WATER, LOW PRESSURE, or DISCOLORED WATER. Repairs are expected to take 2-4 hours before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, wait until it runs clear before using. This should typically take only a few minutes. We apologize for any inconvenience, and thank you for your patience while repairs are being made.
For detailed information click here

General
Alexandria, Alexandria City
1/31/2018 4:39:22 PM
Alexandria, Alexandria City City of Alexandria crews are making repairs on a fire hydrant on Roberts Lane beginning at 8:30am on Thursday, February 1, in Alexandria. As a result, customers in your area may experience NO WATER, LOW PRESSURE, or DISCOLORED WATER. Repairs are expected to take 2-4 hours before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, wait until it runs clear before using. This should typically take only a few minutes. We apologize for any inconvenience, and thank you for your patience while repairs are being made.
For detailed information click here

Emergency
2501 Duke Street, Alexandria
1/30/2018 5:21:26 PM
2501 Duke Street, Alexandria Virginia American Water crews are making repairs on a water main at 2501 Duke Street beginning at 12:00pm in Alexandria. As a result, customers in your area may experience no water, low pressure, or discolored water. Repairs are expected to take 6-10 hours before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, wait until it runs clear before using. This should typically take only a few minutes. We apologize for any inconvenience and thank you for your patience while repairs are being made.
For detailed information click here

Emergency
1001 Virginia Avenue, Alexandria
1/16/2018 9:33:09 PM
1001 Virginia Avenue, Alexandria Virginia American Water crews are making repairs on a water main at 1001 Virginia Avenue beginning at 2:00pm in Alexandria. As a result, customers in your area may experience no water, low pressure, or discolored water. Repairs are expected to take 6-10 hours before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, wait until it runs clear before using. This should typically take only a few minutes. We apologize for any inconvenience and thank you for your patience while repairs are being made.
For detailed information click here

Emergency
Colfax Avenue, Alexandria
1/16/2018 12:49:29 AM
Colfax Avenue, Alexandria Virginia American Water crews are making emergency repairs on a water main beginning at 7:00 PM in Alexandria. As a result, customers in your area will experience, no water, low pressure, discolored water; Colfax Avenue. Repairs are expected to take 8 hours before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, wait until it runs clear before using. This should typically take only a few minutes. We apologize for any inconvenience and thank you for your patience while repairs are being made.
For detailed information click here

Emergency
5005 Duke Street, Alexandria
1/15/2018 5:08:16 PM
5005 Duke Street, Alexandria VIRGINIA American Water crews are making repairs on a water main at 5005 Duke St. beginning at 10:00am in Alexandria. As a result, customers in your area may experience no water, low pressure, or discolored water. Repairs are expected to take 6-10 hours before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, wait until it runs clear before using. This should typically take only a few minutes. We apologize for any inconvenience and thank you for your patience while repairs are being made.
For detailed information click here

Emergency
2018.01.11:Alexandria:Avon Place:Main Break
1/11/2018 7:47:44 PM
2018.01.11:Alexandria:Avon Place:Main Break VIRGINIA American Water crews are making repairs on a water main at 703 Avon Place beginning at 1:00pm in Alexandria. As a result, customers in your area may experience NO WATER, LOW PRESSURE, or DISCOLORED WATER. Repairs are expected to take 6-8 hours before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, wait until it runs clear before using. This should typically take only a few minutes. We apologize for any inconvenience, and thank you for your patience while repairs are being made.
For detailed information click here

Emergency
2018.01.11:Alexandria:Scroggins Rd.:Main Break
1/11/2018 7:35:21 PM
2018.01.11:Alexandria:Scroggins Rd.:Main Break VIRGINIA American Water crews are making repairs on a water main at 2008 Scroggins Road beginning at 1:00pm in Alexandria. As a result, customers in your area may experience NO WATER, LOW PRESSURE, or DISCOLORED WATER. Repairs are expected to take 6-8 hours before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, If your water is discolored, wait until it runs clear before using. This should typically take only a few minutes. We apologize for any inconvenience, and thank you for your patience while repairs are being made.
For detailed information click here

Emergency
Janney's Lane and Trinity Drive, Alexandria City
1/10/2018 1:20:04 AM
Janney's Lane and Trinity Drive, Alexandria City Virginia American Water crews are making repairs on water main breaks at 1437 Janney's Lane and 1200 Trinity Drive impacting customers in your area. As a result, customers in the following areas may experience no water, low pressure, or discolored water: North Quaker Lane, Key Drive, Hall Place, Marshall Lane, Roan Lane, Sterling Avenue, N. Bennett Street, Saylor Place, Trinity Drive, Cathedral Drive, Canterbury Lane, Chancel Place, Malvern Court and Coventry Lane. Repairs are expected to take an additional 6-8 hours before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, wait until it runs clear before using. This should typically take only a few minutes. We apologize for any inconvenience and thank you for your patience while repairs are being made.
For detailed information click here

Emergency
East Howell Avenue, Alexandria
1/9/2018 6:36:46 PM
East Howell Avenue, Alexandria City of Alexandria crew is making repairs on a fire hydrant valve on East Howell Avenue at LaGrande Avenue beginning at 1:00pm in Alexandria. As a result, customers in your area may experience no water, low pressure, or discolored water. Repairs are expected to take 6-8 hours before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, wait until it runs clear before using. This should typically take only a few minutes. We apologize for any inconvenience and thank you for your patience while repairs are being made.
For detailed information click here

Emergency
Virginia, Alexandria
1/7/2018 1:30:53 AM
Virginia, Alexandria VIRGINIA American Water crews are making repairs to a water main at the intersection of S. Royal Street and Wolfe Street in Alexandria. As a result, customers in the following areas may experience NO WATER, LOW PRESSURE, or DISCOLORED WATER: South Royal Street from Duke to Gibbon Street, Wolfe Street and Wilkes Street from South Pitt to South Royal street. Repairs are expected to take an additional 3-5 hours before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, wait until it runs clear before using. This should typically take only a few minutes. We apologize for any inconvenience, and thank you for your patience while repairs are being made.
For detailed information click here

Emergency
Alexandria:S. French St.:Main Break
1/4/2018 7:39:26 PM
Alexandria:S. French St.:Main Break VIRGINIA American Water crews are making repairs on a water main at 30 S. French St. beginning at 2:00pm in Alexandria. As a result, customers in your area may experience NO WATER, LOW PRESSURE, or DISCOLORED WATER. Repairs are expected to take 6-8 hours before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, wait until it runs clear before using. This should typically take only a few minutes. We apologize for any inconvenience, and thank you for your patience while repairs are being made.
For detailed information click here

Extended Alerts

  • Customer Service Wait Times

    VA
    Issued: 1/25/2018
    Start Time: 3:00 PM To End Time: 3:00 PM
    Expires: 2/15/18
    Contact: Virginia American Water Customer Service
    Virginia American Water Customer Service
    Our customer service wait times may be longer than normal. We appreciate your patience. We encourage you to use our interactive voice-respon...