Latest Alerts

General
Alexandria, Alexandria
11/22/2017 11:00:15 PM
Alexandria, Alexandria Weather permitting, Virginia American Water will restore the trench pavement at Underhill Place during the week of November 27. The paving project will last 3 to 4 days. Thank you for your patience. If you have questions, please contact our project manager at 703-706-3889.
For detailed information click here

Emergency
Alexandria City: Alexandria
11/21/2017 1:30:45 AM
Alexandria City: Alexandria VIRGINIA American Water crews are making emergency repairs on a Main Break beginning at 6 PM in Alexandria City. As a result, customers in 5813 Edsall Rd. Main shut down Between S Whiting St. and S Van Dorn on Edsall Rd. The LandMark Terrace Apartment, Exon Station, NTA of Van Dorn, and NTB will experience , NO WATER, LOW PRESSURE, DISCOLORED WATER; Repairs are expected to take 12 hours before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, wait until it runs clear before using. This should typically take only a few minutes. We apologize for any inconvenience, and thank you for your patience while repairs are being made.
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Emergency
Alexandria, Alexandria
11/18/2017 1:20:51 PM
Alexandria, Alexandria VIRGINIA American Water crews are making emergency repairs on a water main beginning at 8 a m in Alexandria. As a result, customers in your area will experience NO WATER, LOW PRESSURE, and or DISCOLORED WATER; Streets affected include South French Street. Repairs are expected to take 13 hours before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, wait until it runs clear before using. This should typically take only a few minutes. We apologize for any inconvenience, and thank you for your patience while repairs are being made.
For detailed information click here

Emergency
Alexandria VA
11/16/2017 5:13:36 PM
Alexandria VA VIRGINIA American Water crews are making repairs on a water main on LaSalle Ave., Julianna Place, Know Place and Pegram St. beginning at 12:00pm in Alexandria. As a result, customers in your area may experience NO WATER, LOW PRESSURE, or DISCOLORED WATER. Repairs are expected to take 6-8 hours before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, If your water is discolored, wait until it runs clear before using. This should typically take only a few minutes. We apologize for any inconvenience, and thank you for your patience while repairs are being made.
For detailed information click here

Emergency
Alexandria:Cambridge:Main Break
11/15/2017 9:41:21 PM
Alexandria:Cambridge:Main Break VIRGINIA American Water crews are making repairs on a water main on S. Overlook Drive and Gilden Drive beginning at 11:00am in Alexandria. As a result, customers in your area may experience NO WATER, LOW PRESSURE, or DISCOLORED WATER. Repairs are expected to take 6-8 hours before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, If your water is discolored, wait until it runs clear before using. This should typically take only a few minutes. We apologize for any inconvenience, and thank you for your patience while repairs are being made.
For detailed information click here

Emergency
Alexandria:Gilden
11/15/2017 4:57:51 PM
Alexandria:Gilden VIRGINIA American Water crews are making repairs on a water main on S. Overlook Drive and Gilden Drive beginning at 11:00am in Alexandria. As a result, customers in your area may experience NO WATER, LOW PRESSURE, or DISCOLORED WATER. Repairs are expected to take 6-8 hours before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, wait until it runs clear before using. This should typically take only a few minutes. We apologize for any inconvenience, and thank you for your patience while repairs are being made.
For detailed information click here

Emergency
Alexandria: Russell Rd
11/15/2017 2:32:58 PM
Alexandria: Russell Rd Virginia American Water crews are making emergency repairs on a water main beginning at 3:00am in the City of Alexandria as a result, customers in your area will experience, No Water, Low Pressure, Discolored Water. Repairs are expected to take 8-10 hours before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, wait until it clears before using. This should typically take only a few minutes. We apologize for any inconvenience, and thank you for your patience while repairs are being made.
For detailed information click here

Emergency
2017.11.10:Alexandria:MainBreak:MayerPlace
11/10/2017 11:58:16 PM
2017.11.10:Alexandria:MainBreak:MayerPlace VIRGINIA American Water crews are making repairs on a water main on Mayer Place in Alexandria. As a result, customers in your area may experience NO WATER, LOW PRESSURE, or DISCOLORED WATER. Repairs are expected to take 6-8 hours before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, wait until it runs clear before using. This should typically take only a few minutes. We apologize for any inconvenience, and thank you for your patience while repairs are being made.
For detailed information click here

Emergency
VIRGINIA: Alexandria: 300 Block of South Washington: EMERGENCY MAIN REPAIR
11/6/2017 8:15:20 PM
VIRGINIA: Alexandria: 300 Block of South Washington: EMERGENCY MAIN REPAIR “Virginia American Water crews are making emergency repairs on a water main beginning on Monday November 6th starting at 11:00 PM on the 300 block of South Washington St in Alexandria. As a result, customers in your area will experience NO WATER, LOW PRESSURE, DISCOLORED WATER; South Washington St repairs are expected to take 5 to 6 hours before water service is back to normal. When service is restored, customers may experience cloudy and/or discolored water. If your water is discolored, wait until it runs clear before using. This should typically take only a few minutes. We apologize for any inconvenience, and thank you for your patience while repairs are being made.
For detailed information click here

Emergency
Alexandria, Alexandria
10/27/2017 11:00:24 PM
Alexandria, Alexandria Virginia American Water is continuing the water main replacement project on your street. On Wednesday, November 1, we will begin to connect each homes' water service line to the new water main that was installed in the street last month. This work will begin at 422 Underhill Place, and will progressively move toward Monticello Blvd. Typically, a 2- to 3-hour water service interruption will occur when connecting your service line to new water main. We will notify you in the morning of the day the service line is connected, and will include instructions on how to flush your household plumbing prior to using water. After alll service lines are connected to the new main on Underhill Place, our contractor will restore the pavement in the street. We expect to have the work completed by Novmber 22. Thank you for your patience and understanding. If you have questions, please contact our project manager at 703-706-3889.
For detailed information click here

Emergency
Prince William, Woodbridge, Emergency Repairs
10/22/2017 2:35:57 PM
Prince William, Woodbridge, Emergency Repairs Virginia American Water crews are making repairs on a water main near 3754 Del Mar Dr. in Woodbridge. Customers on Del Mar Dr. and Dexter Ct. may experience no water, low pressure, or discolored water. Repairs are expected to take 6 - 8 hours before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, wait until it runs clear before using. This should typically take only a few minutes. We apologize for any inconvenience and thank you for your patience while repairs are being made.
For detailed information click here

Emergency
Carson Drive, Woodbridge
10/17/2017 11:31:48 PM
Carson Drive, Woodbridge Virginia American Water crews are making repairs on a water main near 3510 Carson Drive in Woodbridge. Customers on Carson Drive and Castle court may experience no water, low pressure, or discolored water. Repairs are expected to take 6 - 8 hours before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, wait until it runs clear before using. This should typically take only a few minutes. We apologize for any inconvenience and thank you for your patience while repairs are being made.
For detailed information click here

Emergency
Prince William, Woodbridge
10/12/2017 11:00:54 PM
Prince William, Woodbridge VIRGINIA American Water crews are performing emergency work on a valve at the intersection of Cordell Ave and Concord Dr in Woodbridge VA. Customers on Concord Dr, Chico Ct, Campbell Lane, Corona Lane, and Claremont lane may experience NO WATER, LOW PRESSURE, or DISCOLORED WATER. Repairs are expected to take 6-8 hours before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, wait until it runs clear before using. This should typically take only a few minutes. We apologize for any inconvenience, and thank you for your patience while repairs are being made.
For detailed information click here

Emergency
Dale City - Prince William
10/11/2017 11:00:12 AM
Dale City - Prince William VIRGINIA American Water crews are making emergency repairs on an 8” Cast Iron Pipe that is currently leaking beginning at 8:00 a.m in Dale City. As a result, customers in your area will experience NO WATER, LOW PRESSURE, and or DISCOLORED WATER; on Concord Drive and Chico Court. Repairs are expected to take 8 hours before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, wait until it runs clear before using. This should typically take only a few minutes. We apologize for any inconvenience and thank you for your patience while repairs are being made.
For detailed information click here

General
Herbert St - Alexandria
10/9/2017 12:00:26 PM
Herbert St - Alexandria VIRGINIA American Water crews are replacing a water main on Herbert St on Monday October 9th in Alexandria. As a result, customers in your area may experience NO WATER, LOW PRESSURE, or DISCOLORED WATER. Repairs are expected to take 3-5 hours before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, wait until it runs clear before using. This should typically take only a few minutes. We apologize for any inconvenience, and thank you for your patience while repairs are being made.
For detailed information click here

Extended Alerts

  • Alexandria WATER MAIN BREAK & BOIL WATER ADVISORY: Edsall Road

    Alexandria, VA: Edsall Road
    Issued: 11/20/2017
    Start Time: 8:38 p.m. To End Time: 1:00 p.m.
    Expires: 11/23/2017
    Contact: Virginia American Water Customer Service
    800-452-6863
    ALEXANDRIA WATER MAIN BREAK: Edsall Road between S. Whiting and S. Van Dorn Streets. Edsall will be closed in both directions near this area...