Latest Alerts

Emergency
Alexandria: Rucker Place
9/19/2019 1:40:25 PM
Alexandria: Rucker Place VIRGINIA American Water crews are making emergency repairs on broken water main beginning at 10 a.m. in Alexandria. As a result, customers in your area will experience NO WATER, LOW PRESSURE, DISCOLORED WATER; Repairs are expected to take 8 hours before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, wait until it runs clear before using. This should typically take only a few minutes. We apologize for any inconvenience, and thank you for your patience while repairs are being made.
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Emergency
Alexandria: Fordham Rd
9/17/2019 12:34:37 PM
Alexandria: Fordham Rd VIRGINIA American Water crews are making emergency repairs on broken water main beginning at 8:30 a.m. in Alexandria. As a result, customers in your area will experience NO WATER, LOW PRESSURE, DISCOLORED WATER Repairs are expected to take 9 hours before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, wait until it runs clear before using. This should typically take only a few minutes. We apologize for any inconvenience, and thank you for your patience while repairs are being made.
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Emergency
MainBreak:Alexandria:1733 N. Cliff St.
9/16/2019 12:49:32 AM
MainBreak:Alexandria:1733 N. Cliff St. VIRGINIA American Water crews are making emergency repairs on a main beginning at 9 pm in Alexandria. As a result, customers in your area will experience, NO WATER, LOW PRESSURE, DISCOLORED WATER; N Cliff Street Repairs are expected to take 8 hours before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, If your water is discolored, wait until it runs clear before using. This should typically take only a few minutes. We apologize for any inconvenience, and thank you for your patience while repairs are being made.
For detailed information click here

Emergency
Alexandria:AlexandriaCity:EmergencyMainRepair
9/15/2019 6:28:22 PM
Alexandria:AlexandriaCity:EmergencyMainRepair VIRGINIA American Water crews are making emergency repairs on a Main Line Leak beginning at 2:30 PM in Alexandria City. As a result, customers in your area will experience, NO WATER, LOW PRESSURE, DISCOLORED WATER; West Oak Street Repairs are expected to take until 11 PM before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, If your water is discolored, wait until it runs clear before using. This should typically take only a few minutes. We apologize for any inconvenience, and thank you for your patience while repairs are being made.
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Emergency
Woodbridge, Neabsco
9/12/2019 1:19:11 PM
Woodbridge, Neabsco VIRGINIA American Water crews are making emergency repairs on a main break along Cardin Place in the Neabsco area of Woodbridge. As a result, customers in your area may experience; NO WATER, LOW PRESSURE and or DISCOLORED WATER. Repairs are expected to take until approximatley 5:00 p.m. before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, wait until it runs clear before using. This should typically take only a few minutes. We apologize for any inconvenience, and thank you for your patience while repairs are being made.
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Emergency
Alexandria: City of Alexandria: Emergency Main Repair
9/8/2019 8:26:45 PM
Alexandria: City of Alexandria: Emergency Main Repair Virginia American Water crews are making emergency repairs on a main break beginning at 4:00 P.M. in the City of Alexandria. As a result, customers in your area will experience NO WATER, LOW PRESSURE, DISCOLORED WATER; South Reynolds Street. Repairs are expected to take 10 hours before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, wait until it runs clear before using. This should typically take only a few minutes. We apologize for any inconvenience, and thank you for your patience while repairs are being made.
For detailed information click here

Emergency
Holmes Run Parkway, Alexandria
9/6/2019 1:00:46 AM
Holmes Run Parkway, Alexandria Virginia American Water is still working to replace a broken valve at the intersection of North Pegram Street and Holmes Run Parkway in Alexandria. As a result, customers in your area will experience, no water, low pressure, discolored water; Holmes Run Parkway, North Pegram Street, Talbot Place, Prospect Place and Sutton Place. Repairs are expected to be completed by 11:00 pm before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, wait until it runs clear before using. This should typically take only a few minutes. We apologize for any inconvenience and thank you for your patience while repairs are being made.
For detailed information click here

Emergency
Holmes Run Parkway, Alexandria
9/5/2019 7:23:11 PM
Holmes Run Parkway, Alexandria Virginia American Water crews are making emergency repairs on a water main beginning at 3:00 P.M. in Alexandria. As a result, customers in your area will experience, no water, low pressure, discolored water; Holmes Run Parkway. Repairs are expected to take 6 hours before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, wait until it runs clear before using. This should typically take only a few minutes. We apologize for any inconvenience and thank you for your patience while repairs are being made.
For detailed information click here

General
Alexandria, Alexandria City
9/5/2019 4:55:19 PM
Alexandria, Alexandria City This is an important announcement from Virginia American Water. Virginia American Water is preparing to begin construction of a transmission water main on East Custis Avenue. An informational notice was mailed to you regarding this project. To receive more information, you are encouraged to attend a meeting tonight, Thursday, September 5 at 6:30 p.m. at Mount Vernon Recreation Center located at 2701 Commonwealth Avenue, Alexandria, VA 22305. We will also discuss the lead service line identification process for the group of residents who received information about that topic – this is not applicable to all residents.. If you are unable to attend this meeting, please email Nicolle.Bradford@amwater.com or call 703-706-3881 for additional project information.
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Emergency
Alexandria, Alexandria, Emergency Repairs
9/2/2019 5:31:40 PM
Alexandria, Alexandria, Emergency Repairs Virginia American Water crews are making emergency repairs on a water main beginning at 1:30 PM in Alexandria. As a result, customers in your area will experience NO WATER, LOW PRESSURE, DISCOLORED WATER; East Randolph Avenue. Repairs are expected to take 5 hours before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, wait until it runs clear before using. This should typically take only a few minutes. We apologize for any inconvenience, and thank you for your patience while repairs are being made.
For detailed information click here

Emergency
Virginia, Alexandria, West Uhler Ave
9/1/2019 3:05:49 PM
Virginia, Alexandria, West Uhler Ave VIRGINIA American Water crews are making emergency repairs on a main break beginning at 11 am in Alexandria. As a result, customers in your area will experience, NO WATER, LOW PRESSURE, DISCOLORED WATER; West Uhler Ave Repairs are expected to take 7 hours before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, wait until it runs clear before using. This should typically take only a few minutes. We apologize for any inconvenience, and thank you for your patience while repairs are being made.
For detailed information click here

Emergency
West Walnut Street, Alexandria
8/27/2019 10:16:57 PM
West Walnut Street, Alexandria Virginia American Water crews are making emergency repairs on a water main beginning at 6:00 P.M. in Alexandria. As a result, customers in your area will experience, no water, low pressure, discolored water; West Walnut Street, Elm Street, and North View Terrace. Repairs are expected to take 7 hours before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, wait until it runs clear before using. This should typically take only a few minutes. We apologize for any inconvenience and thank you for your patience while repairs are being made.
For detailed information click here

Emergency
Alexandria, Alexandria City
8/22/2019 5:33:20 PM
Alexandria, Alexandria City VIRGINIA American Water crews are making emergency repairs on a main break beginning at 3:00 P.M. along East Nelson Avenue in Alexandria. As a result, customers in your area may experience: NO WATER, LOW PRESSURE and or DISCOLORED WATER. Repairs are expected to take 9 hours before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, wait until it runs clear before using. This should typically take only a few minutes. We apologize for any inconvenience, and thank you for your patience while repairs are being made.
For detailed information click here

Emergency
Alexandria, Alexandria City
8/22/2019 2:59:32 PM
Alexandria, Alexandria City VIRGINIA American Water crews are making emergency repairs on a main break along West Monroe Avenue in Alexandria. As a result, customers in your area map experience: NO WATER, LOW PRESSURE and or DISCOLORED WATER: Hancock Avenue, West Monroe Avenue, West Nelson Avenue and surrounding area. Repairs are expected to take until 6:00 p.m. before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, wait until it runs clear before using. This should typically take only a few minutes. We apologize for any inconvenience, and thank you for your patience while repairs are being made.
For detailed information click here

General
Alexandria: Alexandria City
8/19/2019 12:30:12 PM
Alexandria: Alexandria City This is an important announcement from Virginia American Water. Virginia American Water’s contractor, Utilities Unlimited, will begin installing a 16-inch transmission water main on W. Windsor Avenue, between Russell Road and Commonwealth Avenue, beginning on August 26, 2019. Construction will continue on Commonwealth Avenue to E. Custis Avenue and will end at Main Line Boulevard. Friday, August 16, a notification letter was mailed to you containing information about this project. You are encouraged to attend an educational meeting to learn more about this water main installation, its impacts and its benefits. This meeting will take place Thursday, August 22 at 6:30 p.m. at Mount Vernon Recreation Center at 2701 Commonwealth Avenue. If you are unable to attend this meeting, I would be more than happy to discuss this important information with you individually via email at Nicolle.Bradford@amwater.com or by phone at (703) 706-3881.
For detailed information click here

Extended Alerts