*This feature is only available for residential customers
American Water will be performing system maintenance Saturday, July 21, 8:30 a.m.-5 p.m., EDT. Our My Account and automated phone systems will be unavailable.
Our Emergency line will remain fully operational. Thank you for your patience.
Welcome, New Customers!
Hawaii American Water is your local wastewater company.
As a customer of Hawaii American Water, you’re in the company of approximately 28,000 people in Hawaii Kai on the island of O’ahu, and along the Kona Coast, Kohala on Hawai’i Island who, like you, depend on us to provide reliable and affordable wastewater service.
Are you interested in learning more about our company and services? Here are some helpful and informative links.