Latest Alerts

Emergency
Iowa:Leclaire:EmergencyMainRepair
8/9/2018 11:14:36 PM
Iowa:Leclaire:EmergencyMainRepair Iowa American Water crews are making emergency repairs on Wisconsin Street, beginning at 5:45 PM in LeClaire. As a result, of these repairs customers may experiance, no water, low pressure, and discolored water. Repairs are expected to take six hours before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, run the water momentarily until it clears before using. We apologize for any inconvenience, and thank you for your patience while repairs are being made.
For detailed information click here

Emergency
2018:08:09:Iowa:Leclaire:EmergencyMainRepair
8/9/2018 1:54:13 PM
2018:08:09:Iowa:Leclaire:EmergencyMainRepair Iowa American Water crews are making emergency repairs on Wisconsin Street, beginning at 5:00 am in Leclaire. The Crew will work to replace a section of broken main. Street will be replaced immediately for upcoming town event. As a result, of these repairs customers on the following streets will experience Possible ISSUES: NO WATER, LOW PRESSURE, DISCOLORED WATER; The 100 thru 300 blocks of Dodge Street, 200 Block of Davenport Street, 100 thru 300 Blocks of May Street, 100 thru 400 Blocks of South 2nd and 3rd Steets,and the 100 thru 200 blocks of North 2nd and 3rd Streets. Repairs are expected to take 9 hours before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, run the water momentarily until it clears before using. We apologize for any inconvenience, and thank you for your patience while repairs are being made.
For detailed information click here

General
2018.08.07 Davenport.PlannedOutage
8/7/2018 11:00:42 PM
2018.08.07 Davenport.PlannedOutage Iowa American Water crews will be making improvements to our system in your neighborhood on Wednesday, August 08,2018. This work will require temporary disruption of your water service. Water service will be turned off at approximately: 8:30 AM and could be interrupted for up to 6 hours. When service is restored, customers may experience cloudy or discolored water. If your water is discolored, wait until it runs clear before using. This should typically take only a few minutes. Thank you for your patience while we make this improvement to better serve you. For more information, please visit Iowa a-m water dot com or call our customer service center at 1-866-641-2018.
For detailed information click here

General
7/24/18 Bettendorf Planned Work - Vicinity of Central Avenue
7/24/2018 4:08:38 PM
7/24/18 Bettendorf Planned Work - Vicinity of Central Avenue Iowa American Water crews will be making improvements to our system in your neighborhood on July 25. This work will require temporary disruption of your water service. Water service will be turned off at approximately: 8:00am and could be interrupted for up to 8 hours. When service is restored, customers may experience cloudy or discolored water. If your water is discolored, wait until it runs clear before using. This should typically take only a few minutes. Thank you for your patience while we make this improvement to better serve you. For more information, please visit Iowa a-m water dot com or call our customer service center at 1-866-641-2018.
For detailed information click here

General
2018.07.16 Iowa.Davenport.Planned Outage
7/16/2018 7:53:20 PM
2018.07.16 Iowa.Davenport.Planned Outage Iowa American Water crews will be making improvements to our system in your neighborhood on Tuesday, July 17, 2018. This work will require temporary disruption of your water service. Water service will be turned off at approximately: 8 AM and could be interrupted for up to 6 hours. When service is restored, customers may experience cloudy or discolored water. If your water is discolored, wait until it runs clear before using. This should typically take only a few minutes. Thank you for your patience while we make this improvement to better serve you. For more information, please visit Iowa a-m water dot com or call our customer service center at 1-866-641-2018.
For detailed information click here

Emergency
2018:06:28:Iowa:Clinton:2ndAvenueSouth:BWALift
6/28/2018 2:16:40 PM
2018:06:28:Iowa:Clinton:2ndAvenueSouth:BWALift This is Iowa American Water calling to let you know that the precautionary boil water advisory issued in your service area has been LIFTED. Water quality tests have confirmed the water continues to meet all U-S Environmental Protection Agency, Safe Drinking Water Act standards and regulations. It is no longer necessary to boil your water before drinking or cooking. During this precautionary boil advisory, Iowa American Water performed a series of tests to confirm that the water met regulatory drinking water standards. Samples were taken from sites in the affected area, and tests have confirmed that he water meets all state and federal requirements. For more information please visit Iowa a-m water dot com or call our customer service center at 1-866-641-2108. Thank you for your patience and understanding.
For detailed information click here

Emergency
2018:06:27:Iowa:Clinton:2ndAve:BWA
6/27/2018 3:18:26 PM
2018:06:27:Iowa:Clinton:2ndAve:BWA This is an important message from Iowa American Water. A water main Break has occurred in Clinton Near the intersection of 2nd Ave S & N 10th st, resulting in a precautionary boil water advisory. Your are receiving this call because you are in the affected area. During this boil advisory, customers should bring their water to a rolling boil for 1 minute before using water for drinking or cooking until further notice. Water is OK for bathing, washing and other common uses. This precautionary boil advisory is being issued in accordance with Iowa Department of Natural Resources regulations as a precaution to protect customers. This boil advisory is expected to be in effect for approximately 24 hours or until water quality tests confirm that it meets all state and federal water quality regulations. You will be notified in the same manner once the boil advisory is lifted. Information is also available online at Iowa a-m water dot com or by calling our customer service center at 1-866-641-2108. We apologize for any inconvenience these emergency repairs may cause our customers, and thank you for your patience and understanding.
For detailed information click here

General
Bettendorf: Planned Work: 23rd St: June 5, 2018
6/4/2018 10:00:11 PM
Bettendorf: Planned Work: 23rd St: June 5, 2018 Iowa American Water crews will be making improvements to our system in your neighborhood on Tuesday June 5, 2018. This work will require temporary disruption of your water service. Water service will be turned off at approximately: 8:00 a.m. and could be interrupted for up to 4 hours. When service is restored, customers may experience cloudy or discolored water. If your water is discolored, wait until it runs clear before using. This should typically take only a few minutes. Thank you for your patience while we make this improvement to better serve you. For more information, please visit Iowa a-m water dot com or call our customer service center at 1-866-641-2018.
For detailed information click here

Emergency
2018:Iowa:Bettendorf:StateSt:BWALift
6/2/2018 2:52:59 PM
2018:Iowa:Bettendorf:StateSt:BWALift This is Iowa American Water calling to let you know that the precautionary boil water advisory issued in your service area has been LIFTED. Water quality tests have confirmed the water continues to meet all U-S Environmental Protection Agency, Safe Drinking Water Act standards and regulations. It is no longer necessary to boil your water before drinking or cooking. During this precautionary boil advisory, Iowa American Water performed a series of tests to confirm that the water met regulatory drinking water standards. Samples were taken from sites in the affected area, and tests have confirmed that he water meets all state and federal requirements. For more information please visit Iowa a-m water dot com or call our customer service center at 1-866-641-2108. Thank you for your patience and understanding
For detailed information click here

Emergency
Bettendorf: State St: Boil Water Advisory
6/1/2018 5:07:01 PM
Bettendorf: State St: Boil Water Advisory This is an important message from Iowa American Water. A main break has occurred in your area, resulting in a precautionary boil water advisory. You are receiving this call because you are in the affected area. During this boil advisory, customers should bring their water to a rolling boil for 1 minute before using water for drinking or cooking until further notice. Water is OK for bathing, washing and other common uses. This precautionary boil advisory is being issued in accordance with Iowa Department of Natural Resources regulations as a precaution to protect customers. This boil advisory is expected to be in effect for approximately 24 hours. You will be notified in the same manner once the boil advisory is lifted. Information is also available online at Iowa a-m water dot com or by calling our customer service center at 1-866-641-2108. We apologize for any inconvenience this may cause and thank you for your patience and understanding.
For detailed information click here

Extended Alerts