Latest Alerts

General
Chicago Metro:Palos Heights:Planned Work/Outage/Update
7/18/2019 9:22:56 PM
Chicago Metro:Palos Heights:Planned Work/Outage/Update UPDATE:This is an important message regarding your water service from Illinois American Water. The well in the Midwest Palos water system is currently undergoing scheduled maintenance, which is expected to be completed the week of August 12th. During this time, the system is receiving water from the South Palos Township Sanitary District. Illinois American Water Company customers may notice a reduction in water pressure. Customers may also notice a change in water quality during this time as South Palos Township Sanitary District receives water from the City of Chicago. After maintenance is complete, water pressure and water quality will return to what was experienced before.
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Emergency
7/18/19 Boil Order - Glen Ellyn - Ironwood
7/18/2019 4:30:42 PM
7/18/19 Boil Order - Glen Ellyn - Ironwood "This is an important message regarding your water service from Illinois American Water. Crews are making emergency repairs on a Water Main in your service area. You are receiving this message because you reside in the affected area and a boil water order is in effect. Customers should bring their water to a rolling boil for 5 minutes before using water for drinking or cooking. Water is OK for bathing, washing and other common uses. This boil water order is being issued in accordance with Illinois EPA regulations. Anytime water pressure drops below 20 pounds per square inch in any part of a community’s distribution system, a boil order must be issued as a precaution to protect customers. This boil water order is expected to be in effect for approximately 24 hours. If you are a landlord, you are responsible for letting your tenants know about the impact to their water service. Please visit our alerts online at www.illinoisamwater.com to view the affected area and determine if you need to take this action. Customers will be notified in the same manner once the boil water order is lifted. Information is also available online at www.Illinoisamwater.com. Thank you for your patience and understanding "
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Emergency
Chicago Metro:Glen Ellyn:Milton Township:Boil Water Order
7/17/2019 7:24:44 PM
Chicago Metro:Glen Ellyn:Milton Township:Boil Water Order This is an important message from Illinois American Water. Crews made improvements to our system in your area on 7/17/19. Water service was turned off at approximately: 7:00 am. Service is now restored, customers in this area are under a boil water order. Customers should bring their water to a rolling boil for 5 minutes before using water for drinking or cooking. Water is OK for bathing, washing and other common uses. This boil order is being issued in accordance with Illinois EPA regulations. Anytime water pressure drops below 20 pounds per square inch in any part of a community’s distribution system, a boil order must be issued as a precaution to protect customers. This boil order is expected to be in effect for approximately 24 hours. Please take measures to prepare for this temporary impact to your water service. If you are a landlord, you are responsible for letting your tenants know about the impact to their water service. Please visit our alerts online at www.illinoisamwater.com to view the affected area and determine if you need to take this action. Customers will be notified in the same manner once the boil order is lifted. Information is also available online at www.Illinoisamwater.com. Thank you for your patience and understanding
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Emergency
7/17/19: Boil Order Extended - Wheaton - Cree / Embden
7/17/2019 1:50:41 PM
7/17/19: Boil Order Extended - Wheaton - Cree / Embden "This is an important message from Illinois American Water. The boil water order issued in your area on Monday July 15, 2019 has been extended. Additional Water Quality testing is necessary before we can lift this boil water order. We will notify you in the same manner when the boil water order has been lifted. Until then, you should bring your water to a rolling boil for 5 minutes before using water for drinking or cooking. Water is OK for bathing, washing and other common uses. This boil water order is issued in accordance with Illinois EPA regulations. Anytime water pressure drops below 20 pounds per square inch in any part of a community’s distribution system, a boil water order must be issued as a precaution to protect customers. If you are a landlord, you are responsible for letting your tenants know about the impact to their water service. Please visit our alerts online at www.illinoisamwater.com to view the affected area and determine if you need to take this action. Information is also available via our online alerts at www.illinoisamwater.com. Thank you for your patience and understanding."
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Emergency
7/17/19 Pekin - Boil Order - Highwood
7/17/2019 1:03:25 PM
7/17/19 Pekin - Boil Order - Highwood This is an important message from Illinois American Water. A Main Break has occurred in your area, resulting in a boil water order. You reside in the affected area. Customers in the affected area should bring their water to a rolling boil for 5 minutes before using water for drinking or cooking. Water is OK for bathing, washing and other common uses. This boil water order is being issued in accordance with Illinois EPA regulations. Anytime water pressure drops below 20 pounds per square inch in any part of a community’s distribution system, a boil order must be issued as a precaution to protect customers. This boil water order is expected to be in effect for approximately 36 hours. If you are a landlord, you are responsible for letting your tenants know about the impact to their water service. Please visit our alerts online at www.illinoisamwater.com to view the affected area and determine if you need to take this action. Customers will be notified in the same manner once the boil water order is lifted. Information is also available online at www.Illinoisamwater.com. Thank you for your patience and understanding.
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Emergency
7/15/19 - Wheaton - Boil Order - Cree Court
7/15/2019 12:01:53 PM
7/15/19 - Wheaton - Boil Order - Cree Court This is an important message from Illinois American Water. A Main Break has occurred in your area, resulting in a boil water order. You reside in the affected area. Customers in the affected area should bring their water to a rolling boil for 5 minutes before using water for drinking or cooking. Water is OK for bathing, washing and other common uses. This boil water order is being issued in accordance with Illinois EPA regulations. Anytime water pressure drops below 20 pounds per square inch in any part of a community’s distribution system, a boil order must be issued as a precaution to protect customers. This boil water order is expected to be in effect for approximately 48 hours. If you are a landlord, you are responsible for letting your tenants know about the impact to their water service. Please visit our alerts online at www.illinoisamwater.com to view the affected area and determine if you need to take this action. Customers will be notified in the same manner once the boil water order is lifted. Information is also available online at www.Illinoisamwater.com. Thank you for your patience and understanding
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Emergency
WHEATON/MILTON TOWNSHIP: Arrow Glen: Lifted Boil Water Order
7/14/2019 4:05:09 PM
WHEATON/MILTON TOWNSHIP: Arrow Glen: Lifted Boil Water Order This is Illinois American Water calling to let you know that the boil water order issued in your service area on 7/11/19 has been lifted. Water quality tests have confirmed the water continues to meet all U.S. Environmental Protection Agency, Safe Drinking Water Act standards and regulations. It is no longer necessary to boil your water before drinking or cooking. If you are a landlord, you are responsible for notifying your tenants. Please visit our alerts online at www.illinoisamwater.com to view the affected area and determine if you need to take this action. During this boil water order, Illinois American Water performed a series of tests to determine if the water met regulatory drinking water standards. Samples were taken from sites in the affected area and tests confirmed that the water meets all state and federal requirements. For more information please visit www.Illinoisamwater.com. Thank you for your patience and cooperation.
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Emergency
Boil Order Lift for Wheaton-Milton Township, IL
7/14/2019 1:20:19 PM
Boil Order Lift for Wheaton-Milton Township, IL This is Illinois American Water calling to let you know that the boil water order issued in your service area on 7/13/19 has been lifted. Water quality tests have confirmed the water continues to meet all U.S. Environmental Protection Agency, Safe Drinking Water Act standards and regulations. It is no longer necessary to boil your water before drinking or cooking. If you are a landlord, you are responsible for notifying your tenants. Please visit our alerts online at www.illinoisamwater.com to view the affected area and determine if you need to take this action. During this boil water order, Illinois American Water performed a series of tests to determine if the water met regulatory drinking water standards. Samples were taken from sites in the affected area and tests confirmed that the water meets all state and federal requirements. For more information please visit www.Illinoisamwater.com. Thank you for your patience and cooperation.
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Emergency
Streator:Streator:Lift of Boil Water Order
7/14/2019 2:38:13 AM
Streator:Streator:Lift of Boil Water Order This is Illinois American Water calling to let you know that the boil water order issued in your service area on July 12 has been lifted. Water quality tests have confirmed the water continues to meet all U.S. Environmental Protection Agency, Safe Drinking Water Act standards and regulations. It is no longer necessary to boil your water before drinking or cooking. If you are a landlord, you are responsible for notifying your tenants. Please visit our alerts online at www.illinoisamwater.com to view the affected area and determine if you need to take this action. During this boil water order, Illinois American Water performed a series of tests to determine if the water met regulatory drinking water standards. Samples were taken from sites in the affected area and tests confirmed that the water meets all state and federal requirements. For more information please visit www.Illinoisamwater.com. Thank you for your patience and cooperation.
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Emergency
Streator:Streator:Emergency Main Repair and Boil Water Order
7/13/2019 12:03:06 AM
Streator:Streator:Emergency Main Repair and Boil Water Order This is an important message regarding your water service from Illinois American Water. Crews are making emergency repairs on a main break beginning at 5:30 pm in your service area. You are receiving this message because you reside in the affected area and a boil water order is in effect. Customers should bring their water to a rolling boil for 5 minutes before using water for drinking or cooking. Water is OK for bathing, washing and other common uses. This boil water order is being issued in accordance with Illinois EPA regulations. Anytime water pressure drops below 20 pounds per square inch in any part of a community’s distribution system, a boil order must be issued as a precaution to protect customers. This boil water order is expected to be in effect for approximately 48 hours. If you are a landlord, you are responsible for letting your tenants know about the impact to their water service. Please visit our alerts online at www.illinoisamwater.com to view the affected area and determine if you need to take this action. Customers will be notified in the same manner once the boil water order is lifted. Information is also available online at www.Illinoisamwater.com. Thank you for your patience and understanding
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Emergency
Chicago Metro:Wheaton:Milton Township:Boil Water Order
7/12/2019 10:36:57 PM
Chicago Metro:Wheaton:Milton Township:Boil Water Order "This is an important message from Illinois American Water. A Water Main replacement that caused a Drop in water pressure, etc. has occurred in your area, resulting in a boil water order. You reside in the affected area. Customers in the affected area should bring their water to a rolling boil for 5 minutes before using water for drinking or cooking. Water is OK for bathing, washing and other common uses. This boil water order is being issued in accordance with Illinois EPA regulations. Anytime water pressure drops below 20 pounds per square inch in any part of a community’s distribution system, a boil order must be issued as a precaution to protect customers. This boil water order is expected to be in effect for approximately 24 hours. If you are a landlord, you are responsible for letting your tenants know about the impact to their water service. Please visit our alerts online at www.illinoisamwater.com to view the affected area and determine if you need to take this action. Customers will be notified in the same manner once the boil water order is lifted. Information is also available online at www.Illinoisamwater.com. Thank you for your patience and understanding"
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Emergency
2019:07:12:Illinoois:Chicago:Wehaton:ArrowGlenCt:BWO
7/12/2019 7:03:05 PM
2019:07:12:Illinoois:Chicago:Wehaton:ArrowGlenCt:BWO This is an important message from Illinois American Water. The boil water order issued in your area on 7/11/19 has been extended. Additional Water Quality testing is necessary before we can lift this boil water order. We will notify you in the same manner when the boil water order has been lifted. Until then, you should bring your water to a rolling boil for 5 minutes before using water for drinking or cooking. Water is OK for bathing, washing and other common uses. This boil water order is issued in accordance with Illinois EPA regulations. Anytime water pressure drops below 20 pounds per square inch in any part of a community’s distribution system, a boil water order must be issued as a precaution to protect customers. If you are a landlord, you are responsible for letting your tenants know about the impact to their water service. Please visit our alerts online at www.illinoisamwater.com to view the affected area and determine if you need to take this action. Information is also available via our online alerts at www.illinoisamwater.com. Thank you for your patience and understanding.
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Emergency
2019.7.12 Lifted Boil Order Menomini Wheaton, IL
7/12/2019 6:51:04 PM
2019.7.12 Lifted Boil Order Menomini Wheaton, IL This is Illinois American Water calling to let you know that the boil water order issued in your service area on 7/11 has been lifted. Water quality tests have confirmed the water continues to meet all U.S. Environmental Protection Agency, Safe Drinking Water Act standards and regulations. It is no longer necessary to boil your water before drinking or cooking. If you are a landlord, you are responsible for notifying your tenants. Please visit our alerts online at www.illinoisamwater.com to view the affected area and determine if you need to take this action. During this boil water order, Illinois American Water performed a series of tests to determine if the water met regulatory drinking water standards. Samples were taken from sites in the affected area and tests confirmed that the water meets all state and federal requirements. For more information please visit www.Illinoisamwater.com. Thank you for your patience and cooperation.
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Emergency
7/12 Boil Order Lifted - Alton - Pearl St
7/12/2019 3:44:56 PM
7/12 Boil Order Lifted - Alton - Pearl St This is Illinois American Water calling to let you know that the boil water order issued in your service area on July 11, 2019 has been lifted. Water quality tests have confirmed the water continues to meet all U.S. Environmental Protection Agency, Safe Drinking Water Act standards and regulations. It is no longer necessary to boil your water before drinking or cooking. If you are a landlord, you are responsible for notifying your tenants. Please visit our alerts online at www.illinoisamwater.com to view the affected area and determine if you need to take this action. During this boil water order, Illinois American Water performed a series of tests to determine if the water met regulatory drinking water standards. Samples were taken from sites in the affected area and tests confirmed that the water meets all state and federal requirements. For more information please visit www.Illinoisamwater.com. Thank you for your patience and cooperation.
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Emergency
2019.7.12 Boil Order Durfee Wheaton, IL
7/12/2019 2:58:53 PM
2019.7.12 Boil Order Durfee Wheaton, IL This is an important message from Illinois American Water. Illinois American Water will be making water main improvements in your area, resulting in a boil water order. You reside in the affected area. Customers in the affected area should bring their water to a rolling boil for 5 minutes before using water for drinking or cooking. Water is OK for bathing, washing and other common uses. This boil water order is being issued in accordance with Illinois EPA regulations. Anytime water pressure drops below 20 pounds per square inch in any part of a community’s distribution system, a boil order must be issued as a precaution to protect customers. This boil water order is expected to be in effect for approximately 24 hours. If you are a landlord, you are responsible for letting your tenants know about the impact to their water service. Please visit our alerts online at www.illinoisamwater.com to view the affected area and determine if you need to take this action. Customers will be notified in the same manner once the boil water order is lifted. Information is also available online at www.Illinoisamwater.com. Thank you for your patience and understanding
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Extended Alerts