Latest Alerts

General
Alton;Krum St. between Main St. and Sering Ave., Planned Work
6/4/2020 8:00:28 PM
Alton;Krum St. between Main St. and Sering Ave., Planned Work This is a message from Illinois American Water. We want to let you know about a planned water main replacement project on Krum St from Main St to Sering Ave in Alton, IL. The work is expected to take several weeks beginning the week of Monday June 8, 2020 and continuing into July. Our construction crews will be onsite from 7 a.m. to 5 p.m., Monday through Friday. If your water service needs to be interrupted, our crews will contact you either in-person or via door hanger the day prior. For more information, please call our project manager, Christopher Turner at 618-355-4882. We look forward to improving the water infrastructure in your area.
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General
IL East St. Louis; Renshaw Ave., Planned Work
6/4/2020 8:00:18 PM
IL East St. Louis; Renshaw Ave., Planned Work This is a message from Illinois American Water. We want to let you know about a planned water main replacement project on Renshaw Ave in East St. Louis. The work is expected to take several weeks beginning the week of Monday June 8, 2020 and continuing into the end of July. Our construction crews will be onsite from 7 a.m. to 5 p.m., Monday through Friday. If your water service needs to be interrupted, our crews will contact you either in-person or via door hanger the day prior. For more information, please call our project manager, Christopher Turner at 618-355-4882. We look forward to improving the water infrastructure in your area.
For detailed information click here

Emergency
Champaign:Champaign:Emergency Main Repair and Boil Water Order
6/4/2020 6:51:25 PM
Champaign:Champaign:Emergency Main Repair and Boil Water Order This is an important message from Illinois American Water. Crews are making emergency repairs in your service area. You are receiving this message because you reside in the affected area and a boil water order is in effect. Please bring water to a rolling boil for 5 minutes before using for drinking or cooking. Water is OK for bathing, washing and other common uses. This boil water order is issued in accordance with Illinois EPA regulations. Anytime water pressure drops below 20 pounds per square inch in a community’s water distribution system, a boil water order must be issued. This boil water order is expected to be in effect for approximately 48 hours. If you are a landlord, you are responsible for notifying your tenants. Please visit our alerts online at www.illinoisamwater.com to view the affected area. This work is not related to the coronavirus. Customers will be notified in the same manner once the boil water order is lifted. Thank you for your patience and understanding
For detailed information click here

Emergency
2020.06.02 LIFTED BOIL ORDER ELM/BUSEY CHAMPAIGN
6/4/2020 5:21:21 PM
2020.06.02 LIFTED BOIL ORDER ELM/BUSEY CHAMPAIGN This is Illinois American Water calling to let you know that the boil water order issued in your service area on 6/2/2020 has been lifted. Water quality tests have confirmed the water continues to meet all U.S. Environmental Protection Agency, Safe Drinking Water Act standards and regulations. It is no longer necessary to boil your water before drinking or cooking. If you are a landlord, you are responsible for notifying your tenants. During this boil water order, Illinois American Water performed a series of tests to determine if the water met regulatory drinking water standards. Samples were taken from sites in the affected area and tests confirmed that the water meets all state and federal requirements. For more information please visit www.Illinoisamwater.com. Thank you for your patience and cooperation.
For detailed information click here

Emergency
UPDATED Boil Water Order: Elm and Busey:Champaingn/Urbana
6/2/2020 9:35:42 PM
UPDATED Boil Water Order: Elm and Busey:Champaingn/Urbana This is an important message from Illinois American water. We are calling to let you know that the previous message of a lifted boil water order was incorrect. You are still under a boil water order until further notice. Please bring water to a rolling boil for 5 minutes before using for drinking or cooking. Water is OK for bathing, washing and other common uses. This boil water order is issued in accordance with Illinois EPA regulations. Anytime water pressure drops below 20 pounds per square inch in a community’s water distribution system, a boil water order must be issued. If you are a landlord, you are responsible for notifying your tenants. Please visit our alerts online at www.illinoisamwater.com to view the affected area. This boil water order is not related to the coronavirus. Customers will be notified in the same manner once the boil water order is lifted. Thank you for your patience and understanding
For detailed information click here

Emergency
2020.06.02 LIFTED BOIL ORDER ELM/BUSEY CHAMPAIGN
6/2/2020 8:31:41 PM
2020.06.02 LIFTED BOIL ORDER ELM/BUSEY CHAMPAIGN This is Illinois American Water calling to let you know that the boil water order issued in your service area on 6/2/2020 has been lifted. Water quality tests have confirmed the water continues to meet all U.S. Environmental Protection Agency, Safe Drinking Water Act standards and regulations. It is no longer necessary to boil your water before drinking or cooking. If you are a landlord, you are responsible for notifying your tenants. During this boil water order, Illinois American Water performed a series of tests to determine if the water met regulatory drinking water standards. Samples were taken from sites in the affected area and tests confirmed that the water meets all state and federal requirements. For more information please visit www.Illinoisamwater.com. Thank you for your patience and cooperation.
For detailed information click here

Emergency
This is an important message from Illinois American Water. Crews are making emergency repairs on a Water Main beginning at 9:30am in your service area. You are receiving this message because you reside in the affected area and a boil water order is in effect. Please bring water to a rolling boil for 5 minutes before using for drinking or cooking. Water is OK for bathing, washing and other common uses. This boil water order is issued in accordance with Illinois EPA regulations. Anytime water pressure drops below 20 pounds per square inch in a community’s water distribution system, a boil water order must be issued. This boil water order is expected to be in effect for approximately 48 hours. If you are a landlord, you are responsible for notifying your tenants. Please visit our alerts online at www.illinoisamwater.com to view the affected area. This work is not related to the coronavirus. Customers will be notified in the same manner once the boil water order is lifted. Thank you for your patience and understanding.
6/2/2020 2:31:27 PM
This is an important message from Illinois American Water. Crews are making emergency repairs on a Water Main beginning at 9:30am in your service area. You are receiving this message because you reside in the affected area and a boil water order is in effect. Please bring water to a rolling boil for 5 minutes before using for drinking or cooking. Water is OK for bathing, washing and other common uses. This boil water order is issued in accordance with Illinois EPA regulations. Anytime water pressure drops below 20 pounds per square inch in a community’s water distribution system, a boil water order must be issued. This boil water order is expected to be in effect for approximately 48 hours. If you are a landlord, you are responsible for notifying your tenants. Please visit our alerts online at www.illinoisamwater.com to view the affected area. This work is not related to the coronavirus. Customers will be notified in the same manner once the boil water order is lifted. Thank you for your patience and understanding.
For detailed information click here

Emergency
6/1/2020 Boil Order Lifted - Sanford Ave - Alton
6/1/2020 3:00:53 PM
6/1/2020 Boil Order Lifted - Sanford Ave - Alton This is Illinois American Water calling to let you know that the boil water order issued in your service area on May 31, 2020 has been lifted. Water quality tests have confirmed the water continues to meet all U.S. Environmental Protection Agency, Safe Drinking Water Act standards and regulations. It is no longer necessary to boil your water before drinking or cooking. If you are a landlord, you are responsible for notifying your tenants. During this boil water order, Illinois American Water performed a series of tests to determine if the water met regulatory drinking water standards. Samples were taken from sites in the affected area and tests confirmed that the water meets all state and federal requirements. For more information please visit www.Illinoisamwater.com. Thank you for your patience and cooperation.
For detailed information click here

Emergency
6/1/2020 Boil Order Lifted - SW Washington - Peoria
6/1/2020 1:02:03 PM
6/1/2020 Boil Order Lifted - SW Washington - Peoria This is Illinois American Water calling to let you know that the boil water order issued in your service area on Saturday May 30, 2020 has been lifted. Water quality tests have confirmed the water continues to meet all U.S. Environmental Protection Agency, Safe Drinking Water Act standards and regulations. It is no longer necessary to boil your water before drinking or cooking. If you are a landlord, you are responsible for notifying your tenants. During this boil water order, Illinois American Water performed a series of tests to determine if the water met regulatory drinking water standards. Samples were taken from sites in the affected area and tests confirmed that the water meets all state and federal requirements. For more information please visit www.Illinoisamwater.com. Thank you for your patience and cooperation.
For detailed information click here

Emergency
Alton: Sanford Ave: Emergency Main Repair & BWA
5/31/2020 3:59:36 PM
Alton: Sanford Ave: Emergency Main Repair & BWA This is an important message from Illinois American Water. Crews are making emergency main repairs beginning at 10:45am in your service area. You are receiving this message because you reside in the affected area and a boil water order is in effect. Please bring water to a rolling boil for 5 minutes before using for drinking or cooking. Water is OK for bathing, washing and other common uses. This boil water order is issued in accordance with Illinois EPA regulations. Anytime water pressure drops below 20 pounds per square inch in a community’s water distribution system, a boil water order must be issued. This boil water order is expected to be in effect for approximately 36 hours. If you are a landlord, you are responsible for notifying your tenants. Please visit our alerts online at www.illinoisamwater.com to view the affected area. This work is not related to the coronavirus. Customers will be notified in the same manner once the boil water order is lifted. Thank you for your patience and understanding
For detailed information click here

Emergency
Peoria:Bartonville:Emergency Main Repair and Boil Water Order
5/30/2020 5:39:12 PM
Peoria:Bartonville:Emergency Main Repair and Boil Water Order This is an important message from Illinois American Water. Crews are making emergency repairs to a leaking water main beginning at 12:00 pm in your service area. You are receiving this message because you reside in the affected area and a boil water order is in effect. Please bring water to a rolling boil for 5 minutes before using for drinking or cooking. Water is OK for bathing, washing and other common uses. This boil water order is issued in accordance with Illinois EPA regulations. Anytime water pressure drops below 20 pounds per square inch in a community’s water distribution system, a boil water order must be issued. This boil water order is expected to be in effect for approximately 36 hours. If you are a landlord, you are responsible for notifying your tenants. Please visit our alerts online at www.illinoisamwater.com to view the affected area. Customers will be notified in the same manner once the boil water order is lifted. Thank you for your patience and understanding
For detailed information click here

Emergency
2020.5.30 Lifted Boil Order 7th street Lincoln, IL
5/30/2020 2:41:04 PM
2020.5.30 Lifted Boil Order 7th street Lincoln, IL This is Illinois American Water calling to let you know that the boil water order issued in your service area on 5-29-2020 has been lifted. Water quality tests have confirmed the water continues to meet all U.S. Environmental Protection Agency, Safe Drinking Water Act standards and regulations. It is no longer necessary to boil your water before drinking or cooking. If you are a landlord, you are responsible for notifying your tenants. During this boil water order, Illinois American Water performed a series of tests to determine if the water met regulatory drinking water standards. Samples were taken from sites in the affected area and tests confirmed that the water meets all state and federal requirements. For more information please visit www.Illinoisamwater.com. Thank you for your patience and cooperation.
For detailed information click here

General
2020:05:29:Illinois:Belleville:WillowCreekCt:PlannedWorkOutage
5/29/2020 10:00:42 PM
2020:05:29:Illinois:Belleville:WillowCreekCt:PlannedWorkOutage This is a message from Illinois American Water. We want to let you know about a planned water main replacement project on Willow Creek Court south of Springdale Drive in Belleville, IL. The work is expected to take several weeks beginning the week of June 1st, 2020 and continuing into July, 2020. Our construction crews will be onsite from 7 a.m. to 3:30 p.m., Monday through Friday. If your water service needs to be interrupted, our crews will contact you either in-person or via door hanger the day prior. For more information, please call our project manager, Michael Gregg at (618) 239-3245. We look forward to improving the water infrastructure in your area.
For detailed information click here

Emergency
2020:05:29:Illinois:Centerville:N74thSt:BWOLift
5/29/2020 2:49:06 PM
2020:05:29:Illinois:Centerville:N74thSt:BWOLift This is Illinois American Water calling to let you know that the boil water order issued in your service area on 5/28/2020 has been lifted. Water quality tests have confirmed the water continues to meet all U.S. Environmental Protection Agency, Safe Drinking Water Act standards and regulations. It is no longer necessary to boil your water before drinking or cooking. During this boil water order, Illinois American Water performed a series of tests to determine if the water met regulatory drinking water standards. Samples were taken from sites in the affected area and tests confirmed that the water meets all state and federal requirements. For more information please visit www.Illinoisamwater.com. Thank you for your patience and cooperation.
For detailed information click here

Emergency
2020.5.29 Emergency main repair/Boil Order 7th street Lincoln, IL
5/29/2020 1:26:24 PM
2020.5.29 Emergency main repair/Boil Order 7th street Lincoln, IL This is an important message from Illinois American Water. Crews are making emergency repairs on a the water main beginning at 9:00 AM today 5-29-2020 in your service area. This is impacting the 200 block of 7th street only. You are receiving this message because you reside in the affected area and a boil water order is in effect. Please bring water to a rolling boil for 5 minutes before using for drinking or cooking. Water is OK for bathing, washing and other common uses. This boil water order is issued in accordance with Illinois EPA regulations. Anytime water pressure drops below 20 pounds per square inch in a community’s water distribution system, a boil water order must be issued. This boil water order is expected to be in effect for approximately 36 hours. If you are a landlord, you are responsible for notifying your tenants. Please visit our alerts online at www.illinoisamwater.com to view the affected area. This work is not related to the coronavirus. Customers will be notified in the same manner once the boil water order is lifted. Thank you for your patience and understanding
For detailed information click here

Extended Alerts