Latest Alerts

Emergency
6/21/18 Sadorus - Planned Outage and Boil Order - area of West 2nd Street
6/21/2018 2:08:44 PM
6/21/18 Sadorus - Planned Outage and Boil Order - area of West 2nd Street This is an important message from Illinois American Water. Crews will be making improvements to our system in your area on Friday, June 22nd. This work will require a temporary interruption to your water service. Water service will be turned off at approximately: 8:30am and could be interrupted for up to 6 to 8 hours. When service is restored, customers in this area will be under a boil water order. Customers should bring their water to a rolling boil for 5 minutes before using water for drinking or cooking. Water is OK for bathing, washing and other common uses. This boil order is being issued in accordance with Illinois EPA regulations. Anytime water pressure drops below 20 pounds per square inch in any part of a community’s distribution system, a boil order must be issued as a precaution to protect customers. This boil order is expected to be in effect for approximately 48 hours. Information is also available online at www.Illinoisamwater.com. Thank you for your patience and understanding as we make this improvement.
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Emergency
2018.06.21: Pekin:Planned Work Sheridan (IL)
6/21/2018 1:50:04 PM
2018.06.21: Pekin:Planned Work Sheridan (IL) This is an important message from Illinois American Water. You should have previously received a letter describing water system improvements planned for your neighborhood. Weather permitting, this work will begin this week and last for 8-10 weeks. Our contractor and subcontractors working in the area will communicate with you throughout the project about any impact to your service as well as pertinent property restoration. This communication will be delivered via door hangers. Our engineering team may also reach out, if we deem it necessary to replace your water service line. Thank you for your patience and understanding as we make this improvement to water service in your area. For any questions about this project, please call 309.566-4114.
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Emergency
2018.6.20 Boil Order extension Sheridan, Corrington Peoria, IL
6/20/2018 1:50:46 PM
2018.6.20 Boil Order extension Sheridan, Corrington Peoria, IL This is an important message from Illinois American Water. A Main Valve Leak occurred in your area on 6-16-18. The second sample has failed, resulting in an extension of the boil water order. You reside in the affected area. Customers in the affected area should bring their water to a rolling boil for 5 minutes before using water for drinking or cooking. Water is OK for bathing, washing and other common uses. This boil water order is being issued in accordance with Illinois EPA regulations. Anytime water pressure drops below 20 pounds per square inch in any part of a community’s distribution system, a boil order must be issued as a precaution to protect customers. This boil water order is expected to be in effect for approximately 52 hours. You will be notified in the same manner once the boil water order is lifted. Information is also available online at www.Illinoisamwater.com. Thank you for your patience and understanding"
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Emergency
Streator, Streator and Ransom
6/20/2018 11:34:16 AM
Streator, Streator and Ransom This is Illinois American Water calling to let you know that the boil water order issued in your service area on 6/18/2018 has been lifted. Water quality tests have confirmed the water continues to meet all U.S. Environmental Protection Agency, Safe Drinking Water Act standards and regulations. It is no longer necessary to boil your water before drinking or cooking. During this boil water order, Illinois American Water performed a series of tests to determine if the water met regulatory drinking water standards. Samples were taken from sites in the affected area and tests confirmed that the water meets all state and federal requirements. For more information please visit www.Illinoisamwater.com. Thank you for your patience and cooperation.
For detailed information click here

Emergency
Streator, Streator and Ransom
6/20/2018 1:28:06 AM
Streator, Streator and Ransom This is an important message from Illinois American Water. A main break has occurred in your area, resulting in a boil water order. You reside in the affected area. Customers in the affected area should bring their water to a rolling boil for 5 minutes before using water for drinking or cooking. Water is OK for bathing, washing and other common uses. This boil water order is being issued in accordance with Illinois EPA regulations. Anytime water pressure drops below 20 pounds per square inch in any part of a community’s distribution system, a boil order must be issued as a precaution to protect customers. This boil water order is expected to be in effect for approximately 48 hours. Please notifiy your tenants if you are a landlord. Call 1-800-422-2782 or go online at www.Illinoisamwater.com for more information. Thank you for your patience and understanding
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Emergency
06.19.2018 Boil Order Lift; Sadours; Cider
6/19/2018 4:58:44 PM
06.19.2018 Boil Order Lift; Sadours; Cider This is Illinois American Water calling to let you know that the boil water order issued in your service area on June 18th has been lifted. Water quality tests have confirmed the water continues to meet all U.S. Environmental Protection Agency, Safe Drinking Water Act standards and regulations. It is no longer necessary to boil your water before drinking or cooking. During this boil water order, Illinois American Water performed a series of tests to determine if the water met regulatory drinking water standards. Samples were taken from sites in the affected area and tests confirmed that the water meets all state and federal requirements. For more information please visit www.Illinoisamwater.com. Thank you for your patience and cooperation.
For detailed information click here

Emergency
Streator, Streator and Ransom
6/18/2018 8:22:41 PM
Streator, Streator and Ransom This is an important message from Illinois American Water. A main break has occurred in your area, resulting in a boil water order. You reside in the affected area. Customers in the affected area should bring their water to a rolling boil for 5 minutes before using water for drinking or cooking. Water is OK for bathing, washing and other common uses. This boil water order is being issued in accordance with Illinois EPA regulations. Anytime water pressure drops below 20 pounds per square inch in any part of a community’s distribution system, a boil order must be issued as a precaution to protect customers. This boil water order is expected to be in effect for approximately 48 hours. Please notifiy your tenants if you are a landlord. Call 1-800-422-2782 or go online at www.Illinoisamwater.com for more information. Thank you for your patience and understanding
For detailed information click here

Emergency
2018.6.18 Water Outage/Boil Order South, Cider Sadorus, IL
6/18/2018 1:50:57 PM
2018.6.18 Water Outage/Boil Order South, Cider Sadorus, IL This is an important message from Illinois American Water. Crews will be making improvements to our system in your area on June, 18th. This work will require a temporary interruption to your water service. Water service will be turned off at approximately: 9:30AM and could be interrupted for up to 8 hours. When service is restored, customers in this area will be under a boil water order. Customers should bring their water to a rolling boil for 5 minutes before using water for drinking or cooking. Water is OK for bathing, washing and other common uses. This boil order is being issued in accordance with Illinois EPA regulations. Anytime water pressure drops below 20 pounds per square inch in any part of a community’s distribution system, a boil order must be issued as a precaution to protect customers. This boil order is expected to be in effect for approximately 48 hours. Information is also available online at www.Illinoisamwater.com. Thank you for your patience and understanding as we make this improvement."
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Emergency
6/18/18 Boil Order - Peoria - North Sheridan Area
6/18/2018 1:36:32 PM
6/18/18 Boil Order - Peoria - North Sheridan Area This is an important message from Illinois American Water. A Main repair on 6-16-18 has occurred in your area, resulting in a boil water order. The first sample failed resulting in an extension of the boil order. You reside in the affected area. Customers in the affected area should bring their water to a rolling boil for 5 minutes before using water for drinking or cooking. Water is OK for bathing, washing and other common uses. This boil water order is being issued in accordance with Illinois EPA regulations. Anytime water pressure drops below 20 pounds per square inch in any part of a community’s distribution system, a boil order must be issued as a precaution to protect customers. This boil water order is expected to be in effect for approximately 48 hours. You will be notified in the same manner once the boil water order is lifted. Information is also available online at www.Illinoisamwater.com. Thank you for your patience and understanding
For detailed information click here

Emergency
This is Illinois American Water calling to let you know that the boil water order issued in your service area on 6-15-18 has been lifted. Water quality tests have confirmed the water continues to meet all U.S. Environmental Protection Agency, Safe Drinking Water Act standards and regulations. It is no longer necessary to boil your water before drinking or cooking. During this boil water order, Illinois American Water performed a series of tests to determine if the water met regulatory drinking water standards. Samples were taken from sites in the affected area and tests confirmed that the water meets all state and federal requirements. For more information please visit www.Illinoisamwater.com. Thank you for your patience and cooperation.
6/17/2018 1:44:06 PM
This is Illinois American Water calling to let you know that the boil water order issued in your service area on 6-15-18 has been lifted. Water quality tests have confirmed the water continues to meet all U.S. Environmental Protection Agency, Safe Drinking Water Act standards and regulations. It is no longer necessary to boil your water before drinking or cooking. During this boil water order, Illinois American Water performed a series of tests to determine if the water met regulatory drinking water standards. Samples were taken from sites in the affected area and tests confirmed that the water meets all state and federal requirements. For more information please visit www.Illinoisamwater.com. Thank you for your patience and cooperation.
For detailed information click here

Emergency
06/17/2018 Chicago Meter: Mt. Prospect: Caroby Rd Main Repair and Boil Order
6/17/2018 8:45:27 AM
06/17/2018 Chicago Meter: Mt. Prospect: Caroby Rd Main Repair and Boil Order This is an important message from Illinois American Water. A water main break has occurred in your area, resulting in a boil water order. You reside in the affected area. Customers in the affected area should bring their water to a rolling boil for 5 minutes before using water for drinking or cooking. Water is OK for bathing, washing and other common uses. This boil water order is being issued in accordance with Illinois EPA regulations. Anytime water pressure drops below 20 pounds per square inch in any part of a community’s distribution system, a boil order must be issued as a precaution to protect customers. This boil water order is expected to be in effect for approximately 24 hours. Information is also available online at www.Illinoisamwater.com. Thank you for your patience and understanding.
For detailed information click here

Emergency
06/16/2018 Peoria, IL Knoxville Main Repair and Boil Order
6/17/2018 1:07:47 AM
06/16/2018 Peoria, IL Knoxville Main Repair and Boil Order This is an important message regarding your water service from Illinois American Water. Crews are making emergency repairs on a Leaking Main Line Valve beginning at 7:00pm in your service area. You are receiving this message because you reside in the affected area and a boil water order is in effect. Customers should bring their water to a rolling boil for 5 minutes before using water for drinking or cooking. Water is OK for bathing, washing and other common uses. This boil water order is being issued in accordance with Illinois EPA regulations. Anytime water pressure drops below 20 pounds per square inch in any part of a community’s distribution system, a boil order must be issued as a precaution to protect customers. This boil water order is expected to be in effect for approximately 36 hours. You will be notified in the same manner once the boil water order is lifted. Information is also available online at www.Illinoisamwater.com. Thank you for your patience and understanding.
For detailed information click here

Emergency
06/15/2018 Peoria, IL: Bartonville Main Repair and Boil Order
6/16/2018 3:24:01 AM
06/15/2018 Peoria, IL: Bartonville Main Repair and Boil Order This is an important message regarding your water service from Illinois American Water. Crews are making emergency repairs on a Main Break beginning at 9:00pm in your service area. You are receiving this message because you reside in the affected area and a boil water order is in effect. Customers should bring their water to a rolling boil for 5 minutes before using water for drinking or cooking. Water is OK for bathing, washing and other common uses. This boil water order is being issued in accordance with Illinois EPA regulations. Anytime water pressure drops below 20 pounds per square inch in any part of a community's distribution system, a boil order must be issued as a precaution to protect customers. This boil water order is expected to be in effect for approximately 36 hours. You will be notified in the same manner once the boil water order is lifted. Information is also available online at www.Illinoisamwater.com. Thank you for your patience and understanding.
For detailed information click here

Emergency
Champaign,Fisher
6/14/2018 8:19:07 PM
Champaign,Fisher This is an important message from Illinois American Water. Illinois American Water is conducting critical maintenance on the Village of Fisher water towers including inspecting and cleaning the towers to ensure quality water service. We are also completing work throughout the water distribution system. This work will continue over the next several weeks. While Illinois American Water crews are working, customers may experience a slight drop in water pressure or draw some discolored water for a short period of time. If discolored water occurs, it is recommended that customers let their cold water run briefly and it should clear up on its own. If discolored water occurs please refrain from doing laundry during that time. Thank you for your patience and understanding.
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General
2018.6.18 Planned work Hetherwood, Broyhill Peoria, IL
6/14/2018 1:00:24 PM
2018.6.18 Planned work Hetherwood, Broyhill Peoria, IL This is an important message from Illinois American Water. You should have previously received a letter describing water system improvements planned for your neighborhood. Weather permitting, this work will begin Monday, June 18th and last for 4-6 weeks. Our contractor and subcontractors working in the area will communicate with you throughout the project about any impact to your service as well as pertinent property restoration. This communication will be delivered via door hangers. Our engineering team may also reach out, if we deem it necessary to replace your water service line. Thank you for your patience and understanding as we make this improvement to water service in your area. For any questions about this project, please call 566-4114.
For detailed information click here

Extended Alerts