Latest Alerts

Emergency
2019.11.15 Lifted Boil Order Kinkaid Des Plaines, IL
11/15/2019 2:46:29 PM
2019.11.15 Lifted Boil Order Kinkaid Des Plaines, IL This is Illinois American Water calling to let you know that the boil water order issued in your service area on 11/14/19 has been lifted. Water quality tests have confirmed the water continues to meet all U.S. Environmental Protection Agency, Safe Drinking Water Act standards and regulations. It is no longer necessary to boil your water before drinking or cooking. If you are a landlord, you are responsible for notifying your tenants. During this boil water order, Illinois American Water performed a series of tests to determine if the water met regulatory drinking water standards. Samples were taken from sites in the affected area and tests confirmed that the water meets all state and federal requirements. For more information please visit www.Illinoisamwater.com. Thank you for your patience and cooperation.
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Emergency
Chicago Metro DesPlaines Marshall Drive Lifted Boil Water Advisory
11/15/2019 4:10:23 AM
Chicago Metro DesPlaines Marshall Drive Lifted Boil Water Advisory This is Illinois American Water calling to let you know that the boil water order issued in your service area on November 14, 2019 has been lifted. Water quality tests have confirmed the water continues to meet all U.S. Environmental Protection Agency, Safe Drinking Water Act standards and regulations. It is no longer necessary to boil your water before drinking or cooking. If you are a landlord, you are responsible for notifying your tenants. During this boil water order, Illinois American Water performed a series of tests to determine if the water met regulatory drinking water standards. Samples were taken from sites in the affected area and tests confirmed that the water meets all state and federal requirements. For more information please visit www.Illinoisamwater.com. Thank you for your patience and cooperation.
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Emergency
Chicago Metro Des Plaines West Walnut Street Lifted Boil Water Advisory
11/15/2019 3:56:09 AM
Chicago Metro Des Plaines West Walnut Street Lifted Boil Water Advisory This is Illinois American Water calling to let you know that the boil water order issued in your service area on November 13, 2019 has been lifted. Water quality tests have confirmed the water continues to meet all U.S. Environmental Protection Agency, Safe Drinking Water Act standards and regulations. It is no longer necessary to boil your water before drinking or cooking. If you are a landlord, you are responsible for notifying your tenants. During this boil water order, Illinois American Water performed a series of tests to determine if the water met regulatory drinking water standards. Samples were taken from sites in the affected area and tests confirmed that the water meets all state and federal requirements. For more information please visit www.Illinoisamwater.com. Thank you for your patience and cooperation.
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Emergency
Peoria:Peoria:Planned Outage and Boil Water Order
11/14/2019 11:00:24 PM
Peoria:Peoria:Planned Outage and Boil Water Order This is an important message from Illinois American Water. Crews will be making improvements to our system in your area on 11/15/2019. This work will require a temporary interruption to your water service. Water service will be turned off at approximately: 8 am and could be interrupted for up to 6 hours. When service is restored, customers in this area will be under a boil water order. Please bring your water to a rolling boil for 5 minutes before using water for drinking or cooking. Water is OK for bathing, washing and other common uses. This boil water order is issued in accordance with Illinois EPA regulations. Anytime water pressure drops below 20 pounds per square inch in a community’s water distribution system, a boil water order must be issued. This boil water order is expected to be in effect for approximately 36 hours. Please take measures to prepare for this temporary impact to your water service. If you are a landlord, you are responsible for notifying your tenants. Please visit our alerts online at www.illinoisamwater.com to view the affected area. Customers will be notified in the same manner once the boil water order is lifted. Thank you for your patience and understanding as we make this improvement.
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Emergency
Hardin County:Karbers Ridge:Lift Of Boil Water order
11/14/2019 7:55:23 PM
Hardin County:Karbers Ridge:Lift Of Boil Water order This is Illinois American Water calling to let you know that the boil water order issued in your service area on 11/9/2019 has been lifted. Water quality tests have confirmed the water continues to meet all U.S. Environmental Protection Agency, Safe Drinking Water Act standards and regulations. It is no longer necessary to boil your water before drinking or cooking. If you are a landlord, you are responsible for notifying your tenants. During this boil water order, Illinois American Water performed a series of tests to determine if the water met regulatory drinking water standards. Samples were taken from sites in the affected area and tests confirmed that the water meets all state and federal requirements. For more information please visit www.Illinoisamwater.com. Thank you for your patience and cooperation.
For detailed information click here

Emergency
2019.11.14 Boil Order Kinkaid Des Plaines, IL
11/14/2019 6:40:01 PM
2019.11.14 Boil Order Kinkaid Des Plaines, IL This is an important message from Illinois American Water. Crews are finished making emergency repairs on a water main break on 11/14/19 at 11:40a.m. in your service area. You are receiving this message because you reside in the affected area and a boil water order is in effect. Please bring water to a rolling boil for 5 minutes before using for drinking or cooking. Water is OK for bathing, washing and other common uses. This boil water order is issued in accordance with Illinois EPA regulations. Anytime water pressure drops below 20 pounds per square inch in a community’s water distribution system, a boil water order must be issued. This boil water order is expected to be in effect for approximately 24 hours. If you are a landlord, you are responsible for notifying your tenants. Please visit our alerts online at www.illinoisamwater.com to view the affected area. Customers will be notified in the same manner once the boil water order is lifted. Thank you for your patience and understanding
For detailed information click here

Emergency
2019.11.14 Boil Order Black Forest Trail Homer Glen, IL
11/14/2019 12:18:52 PM
2019.11.14 Boil Order Black Forest Trail Homer Glen, IL This is an important message from Illinois American Water. A Main Break, Drop in water pressure, etc. has occurred in your area, resulting in a boil water order. You reside in the affected area. Please bring water to a rolling boil for 5 minutes before using for drinking or cooking. Water is OK for bathing, washing and other common uses. This boil water order is issued in accordance with Illinois EPA regulations. Anytime water pressure drops below 20 pounds per square inch in a community’s water distribution system, a boil water order must be issued. This boil water order is expected to be in effect for approximately 36 hours. If you are a landlord, you are responsible for notifying your tenants. Please visit our alerts online at www.illinoisamwater.com to view the affected area. Customers will be notified in the same manner once the boil water order is lifted. Thank you for your patience and understanding
For detailed information click here

Emergency
Chicago Metro Des Plaines Marshall Drive Boil Water Advisory
11/14/2019 9:40:42 AM
Chicago Metro Des Plaines Marshall Drive Boil Water Advisory This is an important message from Illinois American Water you are receiving this message because you reside in the affected area and a boil water order is in effect. Please bring water to a rolling boil for 5 minutes before using for drinking or cooking. Water is OK for bathing, washing and other common uses. This boil water order is issued in accordance with Illinois EPA regulations. Anytime water pressure drops below 20 pounds per square inch in a community’s water distribution system, a boil water order must be issued. This boil water order is expected to be in effect for approximately 36 hours. If you are a landlord, you are responsible for notifying your tenants. Please visit our alerts online at www.illinoisamwater.com to view the affected area. Customers will be notified in the same manner once the boil water order is lifted. Thank you for your patience and understanding
For detailed information click here

Emergency
Chicago Metro Wheaton Burning Trail Lifted Boil Water Advisory
11/14/2019 4:19:07 AM
Chicago Metro Wheaton Burning Trail Lifted Boil Water Advisory This is Illinois American Water calling to let you know that the boil water order issued in your service area on November 13, 2019 has been lifted. Water quality tests have confirmed the water continues to meet all U.S. Environmental Protection Agency, Safe Drinking Water Act standards and regulations. It is no longer necessary to boil your water before drinking or cooking. If you are a landlord, you are responsible for notifying your tenants. During this boil water order, Illinois American Water performed a series of tests to determine if the water met regulatory drinking water standards. Samples were taken from sites in the affected area and tests confirmed that the water meets all state and federal requirements. For more information please visit www.Illinoisamwater.com. Thank you for your patience and cooperation.
For detailed information click here

Emergency
2019.11.13:Chicago.Desplaines.Walnut.BO
11/14/2019 2:48:03 AM
2019.11.13:Chicago.Desplaines.Walnut.BO Please disregard previous call, time frames have been corrected. Water has been restored as of 7:40pm. "This is an important message from Illinois American Water. A Water Main Repair has occurred in your area, resulting in a boil water order. You reside in the affected area. Please bring water to a rolling boil for 5 minutes before using for drinking or cooking. Water is OK for bathing, washing and other common uses. This boil water order is issued in accordance with Illinois EPA regulations. Anytime water pressure drops below 20 pounds per square inch in a community’s water distribution system, a boil water order must be issued. This boil water order is expected to be in effect for approximately 24 hours. If you are a landlord, you are responsible for notifying your tenants. Please visit our alerts online at www.illinoisamwater.com to view the affected area. Customers will be notified in the same manner once the boil water order is lifted. Thank you for your patience and understanding"
For detailed information click here

Emergency
2019.11.13 BOIL ORDER WALNUT STREET DES PLAINES IL
11/14/2019 2:39:37 AM
2019.11.13 BOIL ORDER WALNUT STREET DES PLAINES IL This is an important message from Illinois American Water. Crews are finished making emergency repairs on a water main break on 11/13/19 at 1:35p.m. in your service area. You are receiving this message because you reside in the affected area and a boil water order is in effect. Please bring water to a rolling boil for 5 minutes before using for drinking or cooking. Water is OK for bathing, washing and other common uses. This boil water order is issued in accordance with Illinois EPA regulations. Anytime water pressure drops below 20 pounds per square inch in a community’s water distribution system, a boil water order must be issued. This boil water order is expected to be in effect for approximately 24 hours. If you are a landlord, you are responsible for notifying your tenants. Please visit our alerts online at www.illinoisamwater.com to view the affected area. Customers will be notified in the same manner once the boil water order is lifted. Thank you for your patience and understanding.
For detailed information click here

Emergency
2019.11.13 BOIL ORDER WALNUT STREET DES PLAINES IL
11/13/2019 8:29:25 PM
2019.11.13 BOIL ORDER WALNUT STREET DES PLAINES IL This is an important message from Illinois American Water. Crews are finished making emergency repairs on a water main break on 11/13/19 at 1:35p.m. in your service area. You are receiving this message because you reside in the affected area and a boil water order is in effect. Please bring water to a rolling boil for 5 minutes before using for drinking or cooking. Water is OK for bathing, washing and other common uses. This boil water order is issued in accordance with Illinois EPA regulations. Anytime water pressure drops below 20 pounds per square inch in a community’s water distribution system, a boil water order must be issued. This boil water order is expected to be in effect for approximately 24 hours. If you are a landlord, you are responsible for notifying your tenants. Please visit our alerts online at www.illinoisamwater.com to view the affected area. Customers will be notified in the same manner once the boil water order is lifted. Thank you for your patience and understanding.
For detailed information click here

Emergency
2019.11.12 LIFTED BOIL ORDER MOUNT PROSPECT IL
11/13/2019 2:00:28 PM
2019.11.12 LIFTED BOIL ORDER MOUNT PROSPECT IL This is Illinois American Water calling to let you know that the boil water order issued in your service area on 11/12/19 has been lifted. Water quality tests have confirmed the water continues to meet all U.S. Environmental Protection Agency, Safe Drinking Water Act standards and regulations. It is no longer necessary to boil your water before drinking or cooking. If you are a landlord, you are responsible for notifying your tenants. During this boil water order, Illinois American Water performed a series of tests to determine if the water met regulatory drinking water standards. Samples were taken from sites in the affected area and tests confirmed that the water meets all state and federal requirements. For more information please visit www.Illinoisamwater.com. Thank you for your patience and cooperation.
For detailed information click here

Emergency
Chicago Metro Wheaton Burning Trail Boil Water Advisory
11/13/2019 9:32:34 AM
Chicago Metro Wheaton Burning Trail Boil Water Advisory This is an important message from Illinois American Water. A main break has occurred in your area, resulting in a boil water order. You reside in the affected area. Please bring water to a rolling boil for 5 minutes before using for drinking or cooking. Water is OK for bathing, washing and other common uses. This boil water order is issued in accordance with Illinois EPA regulations. Anytime water pressure drops below 20 pounds per square inch in a community’s water distribution system, a boil water order must be issued. This boil water order is expected to be in effect for approximately 24 hours. If you are a landlord, you are responsible for notifying your tenants. Please visit our alerts online at www.illinoisamwater.com to view the affected area. Customers will be notified in the same manner once the boil water order is lifted. Thank you for your patience and understanding
For detailed information click here

Emergency
2019:11:12:Illinois:Chicago:MtProspect:CreeAve:BWO
11/12/2019 7:26:00 PM
2019:11:12:Illinois:Chicago:MtProspect:CreeAve:BWO "This is an important message from Illinois American Water. Crews are finished making emergency repairs on a water main break on 11/12/19 at 12:30 p.m. in your service area. You are receiving this message because you reside in the affected area and a boil water order is in effect. Please bring water to a rolling boil for 5 minutes before using for drinking or cooking. Water is OK for bathing, washing and other common uses. This boil water order is issued in accordance with Illinois EPA regulations. Anytime water pressure drops below 20 pounds per square inch in a community’s water distribution system, a boil water order must be issued. This boil water order is expected to be in effect for approximately 24 hours. If you are a landlord, you are responsible for notifying your tenants. Please visit our alerts online at www.illinoisamwater.com to view the affected area. Customers will be notified in the same manner once the boil water order is lifted. Thank you for your patience and understanding"
For detailed information click here

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