Latest Alerts

Emergency
2017.14.12 Planned Work Montana St Peoria
12/13/2017 7:30:25 PM
2017.14.12 Planned Work Montana St Peoria "This is an important message regarding your water service from Illinois American Water. Crews will be making improvements to the water system beginning at 7 AM on December 14th in your service area. As a result, of these improvements, you may experience NO WATER, LOW PRESSURE or DISCOLORED WATER. Repairs are expected to take 12 hours before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, run the water momentarily until it clears before using. We apologize for any inconvenience, and thank you for your patience while repairs are being made."
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Emergency
This is an important message from Illinois American Water. Water has been restored following the water main leak. A boil water order is in effect. Customers in the affected area should bring their water to a rolling boil for 5 minutes before using water for drinking or cooking. Water is OK for bathing, washing and other common uses.
12/9/2017 4:57:09 PM
This is an important message from Illinois American Water. Water has been restored following the water main leak. A boil water order is in effect. Customers in the affected area should bring their water to a rolling boil for 5 minutes before using water for drinking or cooking. Water is OK for bathing, washing and other common uses. This boil water order is being issued in accordance with Illinois EPA regulations. Anytime water pressure drops below 20 pounds per square inch in any part of a community’s distribution system, a boil order must be issued as a precaution to protect customers. This boil water order is expected to be in effect for approximately 36 hours. You will be notified in the same manner once the boil water order is lifted. Information is also available online at www.Illinoisamwater.com. Thank you for your patience and understanding
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Emergency
2017.12.08: Champaign: Hanover Boil Order
12/9/2017 5:57:45 AM
2017.12.08: Champaign: Hanover Boil Order This is an important message from Illinois American Water. Water has been restored following the water main leak. The 1300 block of Hanover Dr. as well as 2902 Campbell Dr. A boil water order is in effect. Customers in the affected area should bring their water to a rolling boil for 5 minutes before using water for drinking or cooking. Water is OK for bathing, washing and other common uses. This boil water order is being issued in accordance with Illinois EPA regulations. Anytime water pressure drops below 20 pounds per square inch in any part of a community’s distribution system, a boil order must be issued as a precaution to protect customers. This boil water order is expected to be in effect for approximately 36 hours. You will be notified in the same manner once the boil water order is lifted. Information is also available online at www.Illinoisamwater.com. Thank you for your patience and understanding
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Emergency
2017.12.08 Champaign: Bradley Main Break Repair
12/9/2017 4:43:54 AM
2017.12.08 Champaign: Bradley Main Break Repair This is an important message regarding your water service from Illinois American Water. Crews are making emergency repairs on the water main in your service area. Customers along the following streets may experience NO WATER or LOW PRESSURE while repairs are being made: 300 and 400 blocks of Bradley Ave. Repairs are expected to take 6-8 hours before water service is back to normal. When service is restored, there will be a boil order in effect. Customers may experience cloudy and or discolored water. If your water is discolored, run the water momentarily until it clears before using. We apologize for any inconvenience, and thank you for your patience while repairs are being made
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Emergency
This is Illinois American Water calling to let you know that the boil water order issued in your service area on December 6th, 2017 has been lifted. Water quality tests have confirmed the water continues to meet all U.S. Environmental Protection Agency, Safe Drinking Water Act standards and regulations. It is no longer necessary to boil your water before drinking or cooking. During this boil water order, Illinois American Water performed a series of tests to determine if the water met regulatory drinking water standards. Samples were taken from sites in the affected area and tests confirmed that the water meets all state and federal requirements. For more information please visit www.Illinoisamwater.com. Thank you for your patience and cooperation.
12/8/2017 12:33:01 PM
This is Illinois American Water calling to let you know that the boil water order issued in your service area on December 6th, 2017 has been lifted. Water quality tests have confirmed the water continues to meet all U.S. Environmental Protection Agency, Safe Drinking Water Act standards and regulations. It is no longer necessary to boil your water before drinking or cooking. During this boil water order, Illinois American Water performed a series of tests to determine if the water met regulatory drinking water standards. Samples were taken from sites in the affected area and tests confirmed that the water meets all state and federal requirements. For more information please visit www.Illinoisamwater.com. Thank you for your patience and cooperation.
For detailed information click here

Emergency
2017.12.06 LBO Peoria N Prospect
12/6/2017 11:33:25 PM
2017.12.06 LBO Peoria N Prospect This is Illinois American Water calling to let you know that the boil water order issued in your service area on December 5th, 2017 has been lifted. Water quality tests have confirmed the water continues to meet all U.S. Environmental Protection Agency, Safe Drinking Water Act standards and regulations. It is no longer necessary to boil your water before drinking or cooking. During this boil water order, Illinois American Water performed a series of tests to determine if the water met regulatory drinking water standards. Samples were taken from sites in the affected area and tests confirmed that the water meets all state and federal requirements. For more information please visit www.Illinoisamwater.com. Thank you for your patience and cooperation.
For detailed information click here

Emergency
This is an important message from Illinois American Water. Water main work has occurred in your area, resulting in a boil water order. You reside in the affected area. Customers in the affected area should bring their water to a rolling boil for 5 minutes before using water for drinking or cooking. Water is OK for bathing, washing and other common uses.
12/6/2017 11:11:23 PM
This is an important message from Illinois American Water. Water main work has occurred in your area, resulting in a boil water order. You reside in the affected area. Customers in the affected area should bring their water to a rolling boil for 5 minutes before using water for drinking or cooking. Water is OK for bathing, washing and other common uses.
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Emergency
"This is an important message regarding your water service from Illinois American Water. Crews will be making impovements on a water main beginning at 5pm in your service area. As a result, of these improvements, you may experience NO WATER, LOW PRESSURE or DISCOLORED WATER.
12/6/2017 2:38:12 PM
"This is an important message regarding your water service from Illinois American Water. Crews will be making impovements on a water main beginning at 5pm in your service area. As a result, of these improvements, you may experience NO WATER, LOW PRESSURE or DISCOLORED WATER. Work is expected to take 12 hours before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, run the water momentarily until it clears before using. We apologize for any inconvenience, and thank you for your patience while repairs are being made."
For detailed information click here

Emergency
2017.12.5 Peoria Boil Order
12/5/2017 9:29:01 PM
2017.12.5 Peoria Boil Order This is an important message from Illinois American Water. Emergency water main work has occurred in your area, resulting in a boil water order. You reside in the affected area. Customers in the affected area should bring their water to a rolling boil for 5 minutes before using water for drinking or cooking. Water is OK for bathing, washing and other common uses. This boil water order is being issued in accordance with Illinois EPA regulations. Anytime water pressure drops below 20 pounds per square inch in any part of a community’s distribution system, a boil order must be issued as a precaution to protect customers. This boil water order is expected to be in effect for approximately 36 hours. You will be notified in the same manner once the boil water order is lifted. Information is also available online at www.Illinoisamwater.com. Thank you for your patience and understanding
For detailed information click here

Emergency
This is Illinois American Water calling to let you know that the boil water order issued in your service area on December 4th, 2017 has been lifted. Water quality tests have confirmed the water continues to meet all U.S. Environmental Protection Agency, Safe Drinking Water Act standards and regulations. It is no longer necessary to boil your water before drinking or cooking. During this boil water order, Illinois American Water performed a series of tests to determine if the water met regulatory drinking water standards. Samples were taken from sites in the affected area and tests confirmed that the water meets all state and federal requirements. For more information please visit www.Illinoisamwater.com. Thank you for your patience and cooperation.
12/5/2017 3:24:06 PM
This is Illinois American Water calling to let you know that the boil water order issued in your service area on December 4th, 2017 has been lifted. Water quality tests have confirmed the water continues to meet all U.S. Environmental Protection Agency, Safe Drinking Water Act standards and regulations. It is no longer necessary to boil your water before drinking or cooking. During this boil water order, Illinois American Water performed a series of tests to determine if the water met regulatory drinking water standards. Samples were taken from sites in the affected area and tests confirmed that the water meets all state and federal requirements. For more information please visit www.Illinoisamwater.com. Thank you for your patience and cooperation.
For detailed information click here

Emergency
Peoria:High Point Ter:Boil Water Order:December 4, 2017
12/4/2017 7:10:06 PM
Peoria:High Point Ter:Boil Water Order:December 4, 2017 This is an important message from Illinois American Water. Water main work has occurred in your area, resulting in a boil water order. You reside in the affected area. Customers in the affected area should bring their water to a rolling boil for 5 minutes before using water for drinking or cooking. Water is OK for bathing, washing and other common uses. This boil water order is being issued in accordance with Illinois EPA regulations. Anytime water pressure drops below 20 pounds per square inch in any part of a community’s distribution system, a boil order must be issued as a precaution to protect customers. This boil water order is expected to be in effect for approximately 36 hours. You will be notified in the same manner once the boil water order is lifted. Information is also available online at www.Illinoisamwater.com. Thank you for your patience and understanding
For detailed information click here

Emergency
Peoria:Emergency Repair:December 04, 2017
12/4/2017 5:13:30 PM
Peoria:Emergency Repair:December 04, 2017 This is an important message regarding your water service from Illinois American Water. Crews are making emergency repairs on a water main beginning at 10 AM in your service area. As a result, of these repairs, you may experience NO WATER, LOW PRESSURE or DISCOLORED WATER. Repairs are expected to take 5 hours before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, run the water momentarily until it clears before using. We apologize for any inconvenience, and thank you for your patience while repairs are being made.
For detailed information click here

Emergency
11.16.17 Boil Order Lifted - Main and Race Street - Urbana
11/16/2017 12:28:51 PM
11.16.17 Boil Order Lifted - Main and Race Street - Urbana This is Illinois American Water calling to let you know that the boil water order issued in your service area on November 15, 2017, has been lifted. Water quality tests have confirmed the water continues to meet all U.S. Environmental Protection Agency, Safe Drinking Water Act standards and regulations. It is no longer necessary to boil your water before drinking or cooking. During this boil water order, Illinois American Water performed a series of tests to determine if the water met regulatory drinking water standards. Samples were taken from sites in the affected area and tests confirmed that the water meets all state and federal requirements. For more information please visit www.Illinoisamwater.com. Thank you for your patience and cooperation.
For detailed information click here

Emergency
11/15/2017 12:01:11 PM
Urbana;MainRace;Boil Order This is an important message from Illinois American Water. Crews have completed making necessary improvements to our drinking water system. Water service has been restored and a boil water order is in effect. Customers should bring their water to a rolling boil for 5 minutes before using water for drinking or cooking. Water is OK for bathing, washing and other common uses. This boil water order is issued in accordance with Illinois EPA regulations. Anytime water pressure drops below 20 pounds per square inch in any part of a community’s distribution system, a boil water order must be issued as a precaution to protect customers. Baring no unforeseen circumstances the boil water order is expected to be lifted in 36 hours. You will be notified when the boil water order is lifted. Information is also available via our online alerts at www.illinoisamwater.com. Thank you for your patience and understanding as we make this improvement.
For detailed information click here

General
11.09.17 Main & Race - Urbana Planned Outage
11/9/2017 7:19:50 PM
11.09.17 Main & Race - Urbana Planned Outage This is an important message from Illinois American Water. Crews will be making improvements to our drinking water system on Tuesday, November 14, 2017. In order to complete this work, customers in the affected area will experience a temporary interruption to their water service and a subsequent boil water order. You reside in the affected area. The interruption to your water service is expected to begin on Tuesday evening at 10 pm. Barring no unforeseen circumstances, water service will be restored the same day by 8 am. Please take measures to prepare for this temporary impact to your water service. Once water service is restored, a boil water order will be in effect. Customers should bring their water to a rolling boil for 5 minutes before using water for drinking or cooking. Water is OK for bathing, washing and other common uses. This boil water order is issued in accordance with Illinois EPA regulations. Anytime water pressure drops below 20 pounds per square inch in any part of a community’s distribution system, a boil water order must be issued as a precaution to protect customers. Please note, you will be notified when water service is restored and the boil water order is in effect. We will also call you when the boil water order is lifted. Baring no unforeseen circumstances the boil water order is expected to be lifted Thursday. Should this timeline or impact to your service change, you will receive further instruction. Information is also available via our online alerts at www.illinoisamwater.com. Thank you for your patience and understanding as we make this improvement.
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Extended Alerts