Latest Alerts

Emergency
2018.08.14 Boil Order Mt Prospect Wood Lane
8/14/2018 8:18:59 PM
2018.08.14 Boil Order Mt Prospect Wood Lane This is an important message from Illinois American Water. A valve replacement has occurred in your area, resulting in a boil water order. You reside in the affected area. Customers in the affected area should bring their water to a rolling boil for 5 minutes before using water for drinking or cooking. Water is OK for bathing, washing and other common uses. This boil water order is being issued in accordance with Illinois EPA regulations. Anytime water pressure drops below 20 pounds per square inch in any part of a community’s distribution system, a boil order must be issued as a precaution to protect customers. This boil water order is expected to be in effect for approximately 24 hours. Information is also available online at www.Illinoisamwater.com. Thank you for your patience and understanding
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Emergency
2018.08.13 Boil Order Elmhurst Willow St
8/14/2018 12:03:06 AM
2018.08.13 Boil Order Elmhurst Willow St This is an important message from Illinois American Water. A water main break has occurred in your area, resulting in a boil water order. You reside in the affected area. Customers in the affected area should bring their water to a rolling boil for 5 minutes before using water for drinking or cooking. Water is OK for bathing, washing and other common uses. This boil water order is being issued in accordance with Illinois EPA regulations. Anytime water pressure drops below 20 pounds per square inch in any part of a community’s distribution system, a boil order must be issued as a precaution to protect customers. This boil water order is expected to be in effect for approximately 24 hours. Information is also available online at www.Illinoisamwater.com. Thank you for your patience and understanding
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Emergency
Champaign:Urbana:Lifted Boil Water Order
8/9/2018 1:57:16 PM
Champaign:Urbana:Lifted Boil Water Order This is Illinois American Water calling to let you know that the boil water order issued in your service area on 8/8/2018 has been lifted. Water quality tests have confirmed the water continues to meet all U.S. Environmental Protection Agency, Safe Drinking Water Act standards and regulations. It is no longer necessary to boil your water before drinking or cooking. During this boil water order, Illinois American Water performed a series of tests to determine if the water met regulatory drinking water standards. Samples were taken from sites in the affected area and tests confirmed that the water meets all state and federal requirements. For more information please visit www.Illinoisamwater.com. Thank you for your patience and cooperation.
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General
Fisher Illinois - Hydrant Flushing
8/8/2018 2:00:13 PM
Fisher Illinois - Hydrant Flushing
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Emergency
8/8/18 Planned Work & Boil Order - Urbana - Kickapoo Trail
8/8/2018 11:29:06 AM
8/8/18 Planned Work & Boil Order - Urbana - Kickapoo Trail This is an important message from Illinois American Water. Crews will be making improvements to our system in your area on August 8, 2018. This work will require a temporary interruption to your water service. Water service will be turned off at approximately: 9AM and could be interrupted for up to 8 hours. When service is restored, customers in this area will be under a boil water order. Customers should bring their water to a rolling boil for 5 minutes before using water for drinking or cooking. Water is OK for bathing, washing and other common uses. This boil order is being issued in accordance with Illinois EPA regulations. Anytime water pressure drops below 20 pounds per square inch in any part of a community’s distribution system, a boil order must be issued as a precaution to protect customers. This boil order is expected to be in effect for approximately 48 hours. You will be notified in the same manner once the boil order is lifted. Information is also available online at www.Illinoisamwater.com. Thank you for your patience and understanding as we make this improvement.
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Emergency
08/08/2018 Urbana, IL: Fairlawn Ave Main Break Repair and Boil Order
8/8/2018 11:00:07 AM
08/08/2018 Urbana, IL: Fairlawn Ave Main Break Repair and Boil Order This is an important message regarding your water service from Illinois American Water. Crews are making emergency repairs on the water main in your service area. As a result, of these repairs, you may experience NO WATER or LOW PRESSURE. Repairs are expected to take 6-8 hours before water service is back to normal. When service is restored, there will be a boil order in effect. Customers may experience cloudy and or discolored water. If your water is discolored, run the water momentarily until it clears before using. Once service is restored customers in the affected area should bring their water to a rolling boil for 5 minutes before using water for drinking or cooking. Water is OK for bathing, washing and other common uses. This boil water order is being issued in accordance with Illinois EPA regulations. Anytime water pressure drops below 20 pounds per square inch in any part of a community’s distribution system, a boil order must be issued as a precaution to protect customers. This boil water order is expected to be in effect for approximately 48 hours. Information is also available online at www.Illinoisamwater.com. Thank you for your patience and understanding. We apologize for any inconvenience, and thank you for your patience while repairs are being made.
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Emergency
Champaign:Urbana:Lifted Boil Water Order
8/8/2018 10:51:22 AM
Champaign:Urbana:Lifted Boil Water Order This is Illinois American Water calling to let you know that the boil water order issued in your service area on 8/8/2018 has been lifted. Water quality tests have confirmed the water continues to meet all U.S. Environmental Protection Agency, Safe Drinking Water Act standards and regulations. It is no longer necessary to boil your water before drinking or cooking. During this boil water order, Illinois American Water performed a series of tests to determine if the water met regulatory drinking water standards. Samples were taken from sites in the affected area and tests confirmed that the water meets all state and federal requirements. For more information please visit www.Illinoisamwater.com. Thank you for your patience and cooperation.
For detailed information click here

Emergency
Champaign:Urbana Planned Work/Outage
8/7/2018 9:51:28 PM
Champaign:Urbana Planned Work/Outage This is an important message from Illinois American Water. Crews will be making improvements to our system in your area on August 8, 2018. This work will require a temporary interruption to your water service. Water service will be turned off at approximately: 9AM and could be interrupted for up to 8 hours. When service is restored, customers in this area will be under a boil water order. Customers should bring their water to a rolling boil for 5 minutes before using water for drinking or cooking. Water is OK for bathing, washing and other common uses. This boil order is being issued in accordance with Illinois EPA regulations. Anytime water pressure drops below 20 pounds per square inch in any part of a community’s distribution system, a boil order must be issued as a precaution to protect customers. This boil order is expected to be in effect for approximately 48 hours. You will be notified in the same manner once the boil order is lifted. Information is also available online at www.Illinoisamwater.com. Thank you for your patience and understanding as we make this improvement.
For detailed information click here

Emergency
8/8/18 - Boil Order lifted - Champaign - Dover Pl
8/7/2018 9:28:50 PM
8/8/18 - Boil Order lifted - Champaign - Dover Pl This is Illinois American Water calling to let you know that the boil water order issued in your service area on 8/6/18 has been lifted. Water quality tests have confirmed the water continues to meet all U.S. Environmental Protection Agency, Safe Drinking Water Act standards and regulations. It is no longer necessary to boil your water before drinking or cooking. During this boil water order, Illinois American Water performed a series of tests to determine if the water met regulatory drinking water standards. Samples were taken from sites in the affected area and tests confirmed that the water meets all state and federal requirements. For more information please visit www.Illinoisamwater.com. Thank you for your patience and cooperation.
For detailed information click here

Emergency
Chicago Metro:Sandwich Boil Water Order
8/7/2018 7:00:54 PM
Chicago Metro:Sandwich Boil Water Order "This is an important message from Illinois American Water. A loss of pressure has occurred in your area, resulting in a boil water order. You reside in the affected area. Customers in the affected area should bring their water to a rolling boil for 5 minutes before using water for drinking or cooking. Water is OK for bathing, washing and other common uses. This boil water order is being issued in accordance with Illinois EPA regulations. Anytime water pressure drops below 20 pounds per square inch in any part of a community’s distribution system, a boil order must be issued as a precaution to protect customers. This boil water order is expected to be in effect for approximately 24 hours. Information is also available online at www.Illinoisamwater.com. Thank you for your patience and understanding"
For detailed information click here

Emergency
2018.08.06 Lifted Boil Order East Harvard Peoria
8/6/2018 9:01:38 PM
2018.08.06 Lifted Boil Order East Harvard Peoria
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Emergency
8/6/18 Emergency Repairs & Boil Order - Dover Pl, Coronado Dr, Balboa Rd - Champaign
8/6/2018 1:21:02 PM
8/6/18 Emergency Repairs & Boil Order - Dover Pl, Coronado Dr, Balboa Rd - Champaign This is an important message regarding your water service from Illinois American Water. Crews are making emergency repairs on the water main in your service area. As a result, of these repairs, you will experience NO WATER or LOW PRESSURE. Repairs are expected to take 6-8 hours before water service is back to normal. When service is restored, there will be a boil order in effect. Customers may experience cloudy and or discolored water. If your water is discolored, run the water momentarily until it clears before using. Customers in the affected area should bring their water to a rolling boil for 5 minutes before using water for drinking or cooking. Water is OK for bathing, washing and other common uses. This boil water order is being issued in accordance with Illinois EPA regulations. Anytime water pressure drops below 20 pounds per square inch in any part of a community’s distribution system, a boil order must be issued as a precaution to protect customers. This boil water order is expected to be in effect for approximately 48 hours. Information is also available online at www.Illinoisamwater.com. Thank you for your patience and understanding.
For detailed information click here

Emergency
Peoria: Planned Outage: E Harvard.E Minnesota.Princeton.Cornell.Purdue
8/4/2018 9:11:53 PM
Peoria: Planned Outage: E Harvard.E Minnesota.Princeton.Cornell.Purdue This is an important message from Illinois American Water. Crews will be making improvements to our system in your area on Sunday, August 5th, 2018. This work will require a temporary interruption to your water service. Water service will be turned off at approximately: 6 AM and could be interrupted for up to 10 hours. When service is restored, customers in this area will be under a boil water order. Customers should bring their water to a rolling boil for 5 minutes before using water for drinking or cooking. Water is OK for bathing, washing and other common uses. This boil order is being issued in accordance with Illinois EPA regulations. Anytime water pressure drops below 20 pounds per square inch in any part of a community’s distribution system, a boil order must be issued as a precaution to protect customers. This boil order is expected to be in effect for approximately 36 hours. You will be notified in the same manner once the boil order is lifted. Information is also available online at www.Illinoisamwater.com. Thank you for your patience and understanding as we make this improvement
For detailed information click here

Emergency
08/04/2018 East ST. Louis State St lifted boil order
8/4/2018 1:58:00 PM
08/04/2018 East ST. Louis State St lifted boil order This is Illinois American Water calling to let you know that the boil water order issued in your service area on August 2nd has been lifted. Water quality tests have confirmed the water continues to meet all U.S. Environmental Protection Agency, Safe Drinking Water Act standards and regulations. It is no longer necessary to boil your water before drinking or cooking. During this boil water order, Illinois American Water performed a series of tests to determine if the water met regulatory drinking water standards. Samples were taken from sites in the affected area and tests confirmed that the water meets all state and federal requirements. For more information please visit www.Illinoisamwater.com. Thank you for your patience and cooperation.
For detailed information click here

Emergency
East St. Louis: State St: Planned Outage/Boil Water Order
8/2/2018 12:00:11 PM
East St. Louis: State St: Planned Outage/Boil Water Order This is an important message from Illinois American Water. Crews will be making improvements to our system in your area on Thursday August 2, 2018, on State Street, North 69th Street, Terrace Drive, Terrace ct., North 68th Street, and Mary Ave. This work will require a temporary interruption to your water service. Water service will be turned off at approximately: 8 am and could be interrupted for up to 8 hours. When service is restored, customers in this area will be under a boil water order. Customers should bring their water to a rolling boil for 5 minutes before using water for drinking or cooking. Water is OK for bathing, washing and other common uses. This boil order is being issued in accordance with Illinois EPA regulations. Anytime water pressure drops below 20 pounds per square inch in any part of a community’s distribution system, a boil order must be issued as a precaution to protect customers. This boil order is expected to be in effect for approximately 36 hours. You will be notified in the same manner once the boil order is lifted. Information is also available online at www.Illinoisamwater.com. Thank you for your patience and understanding as we make this improvement.
For detailed information click here

Extended Alerts