Latest Alerts

Emergency
09/21/2019 Peoria; Rome; Chillicothi, IL Power Failure / Boil Order
9/22/2019 4:17:46 AM
09/21/2019 Peoria; Rome; Chillicothi, IL Power Failure / Boil Order This is an important message from Illinois American Water. A power failure has occurred in your area, resulting in a boil water order. You reside in the affected area. Please bring water to a rolling boil for 5 minutes before using for drinking or cooking. Water is OK for bathing, washing and other common uses. This boil water order is issued in accordance with Illinois EPA regulations. Anytime water pressure drops below 20 pounds per square inch in a community’s water distribution system, a boil water order must be issued. This boil water order is expected to be in effect for approximately 36 hours. If you are a landlord, you are responsible for notifying your tenants. Please visit our alerts online at www.illinoisamwater.com to view the affected area. Customers will be notified in the same manner once the boil water order is lifted. Thank you for your patience and understanding.
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Emergency
IL Orland Park, Venetian Way, Lifted Boil Order
9/21/2019 10:33:55 PM
IL Orland Park, Venetian Way, Lifted Boil Order This is Illinois American Water calling to let you know that the boil water order issued in your service area on 9/19/19 has been lifted. Water quality tests have confirmed the water continues to meet all U.S. Environmental Protection Agency, Safe Drinking Water Act standards and regulations. It is no longer necessary to boil your water before drinking or cooking. If you are a landlord, you are responsible for notifying your tenants. During this boil water order, Illinois American Water performed a series of tests to determine if the water met regulatory drinking water standards. Samples were taken from sites in the affected area and tests confirmed that the water meets all state and federal requirements. For more information please visit www.Illinoisamwater.com. Thank you for your patience and cooperation.
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General
IL Granite City Cottage Avenue Planned Main Replacement
9/19/2019 9:00:08 PM
IL Granite City Cottage Avenue Planned Main Replacement This is a message from Illinois American Water. We want to let you know about a planned water main replacement project on Cottage Ave from Primrose to Wabash Ave and Amos from Franklin Ave to Johnson Rd in Granite City. The work is expected to take several weeks beginning the week of 9/23/2019 and continuing into 11/15/2019. Our construction crews will be onsite from 7 a.m. to 3:30 p.m., Monday through Friday. If your water service needs to be interrupted, our crews will contact you either in-person or via door hanger the day prior. For more information, please call our project manager, Christopher Turner at 618-355-4882. We look forward to improving the water infrastructure in your area.
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Emergency
IL Orland Park Venetian Way Hydrant Replacement and Boil Order
9/19/2019 7:08:04 PM
IL Orland Park Venetian Way Hydrant Replacement and Boil Order This is an important message from Illinois American Water. A hydrant replacement has occurred in your area, resulting in a boil water order. You reside in the affected area. Please bring water to a rolling boil for 5 minutes before using for drinking or cooking. Water is OK for bathing, washing and other common uses. This boil water order is issued in accordance with Illinois EPA regulations. Anytime water pressure drops below 20 pounds per square inch in a community’s water distribution system, a boil water order must be issued. This boil water order is expected to be in effect for approximately 24 hours. If you are a landlord, you are responsible for notifying your tenants. Please visit our alerts online at www.illinoisamwater.com to view the affected area. Customers will be notified in the same manner once the boil water order is lifted. Thank you for your patience and understanding
For detailed information click here

Emergency
IL Champaign, 5th and Daniel, Lifted Boil Order
9/19/2019 4:16:33 PM
IL Champaign, 5th and Daniel, Lifted Boil Order
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Emergency
Bolingbrook,IL – Boil Water Order Lift – 1900 Rodeo Drive
9/19/2019 12:27:48 PM
Bolingbrook,IL – Boil Water Order Lift – 1900 Rodeo Drive This is Illinois American Water calling to let you know that the boil water order issued in your service area on September 17, 2019 has been lifted. Water quality tests have confirmed the water continues to meet all U.S. Environmental Protection Agency, Safe Drinking Water Act standards and regulations. It is no longer necessary to boil your water before drinking or cooking. If you are a landlord, you are responsible for notifying your tenants. During this boil water order, Illinois American Water performed a series of tests to determine if the water met regulatory drinking water standards. Samples were taken from sites in the affected area and tests confirmed that the water meets all state and federal requirements. For more information please visit www.Illinoisamwater.com. Thank you for your patience and cooperation.
For detailed information click here

Emergency
Mokena,IL – Boil Water Order Lift – 194th Street between 97th Avenue and South LaGrange Road and 97th Avenue between West 195th Street and West 194th Street
9/19/2019 3:10:35 AM
Mokena,IL – Boil Water Order Lift – 194th Street between 97th Avenue and South LaGrange Road and 97th Avenue between West 195th Street and West 194th Street This is Illinois American Water calling to let you know that the boil water order issued in your service area on September 18, 2019 has been lifted. Water quality tests have confirmed the water continues to meet all U.S. Environmental Protection Agency, Safe Drinking Water Act standards and regulations. It is no longer necessary to boil your water before drinking or cooking. If you are a landlord, you are responsible for notifying your tenants. During this boil water order, Illinois American Water performed a series of tests to determine if the water met regulatory drinking water standards. Samples were taken from sites in the affected area and tests confirmed that the water meets all state and federal requirements. For more information please visit www.Illinoisamwater.com. Thank you for your patience and cooperation.
For detailed information click here

Emergency
IL Champaign, 5th and Daniel, Emergency Repair and Boil Order
9/18/2019 6:08:01 PM
IL Champaign, 5th and Daniel, Emergency Repair and Boil Order This is an important message from Illinois American Water. Crews are making emergency repairs on a Line Valve beginning at 1PM in your service area. You are receiving this message because you reside in the affected area and a boil water order is in effect. Please bring water to a rolling boil for 5 minutes before using for drinking or cooking. Water is OK for bathing, washing and other common uses. This boil water order is issued in accordance with Illinois EPA regulations. Anytime water pressure drops below 20 pounds per square inch in a community’s water distribution system, a boil water order must be issued. This boil water order is expected to be in effect for approximately 48 hours. If you are a landlord, you are responsible for notifying your tenants. Please visit our alerts online at www.illinoisamwater.com to view the affected area. Customers will be notified in the same manner once the boil water order is lifted. Thank you for your patience and understanding
For detailed information click here

Emergency
IL Orland Park, Old Post Road, Lifted Boil Order
9/18/2019 4:11:31 PM
IL Orland Park, Old Post Road, Lifted Boil Order This is Illinois American Water calling to let you know that the boil water order issued in your service area on 9/17/2019 has been lifted. Water quality tests have confirmed the water continues to meet all U.S. Environmental Protection Agency, Safe Drinking Water Act standards and regulations. It is no longer necessary to boil your water before drinking or cooking. If you are a landlord, you are responsible for notifying your tenants. During this boil water order, Illinois American Water performed a series of tests to determine if the water met regulatory drinking water standards. Samples were taken from sites in the affected area and tests confirmed that the water meets all state and federal requirements. For more information please visit www.Illinoisamwater.com. Thank you for your patience and cooperation.
For detailed information click here

Emergency
9/18/19 - Peoria Boil Order lifted - W. Freemont Street
9/18/2019 3:32:52 PM
9/18/19 - Peoria Boil Order lifted - W. Freemont Street This is Illinois American Water calling to let you know that the boil water order issued in your service area on 9/17/2019 has been lifted. Water quality tests have confirmed the water continues to meet all U.S. Environmental Protection Agency, Safe Drinking Water Act standards and regulations. It is no longer necessary to boil your water before drinking or cooking. If you are a landlord, you are responsible for notifying your tenants. During this boil water order, Illinois American Water performed a series of tests to determine if the water met regulatory drinking water standards. Samples were taken from sites in the affected area and tests confirmed that the water meets all state and federal requirements. For more information please visit www.Illinoisamwater.com. Thank you for your patience and cooperation.
For detailed information click here

Emergency
IL Orland Park, W Lake View, Lifted Boil Order
9/18/2019 1:25:50 PM
IL Orland Park, W Lake View, Lifted Boil Order This is Illinois American Water calling to let you know that the boil water order issued in your service area on 9/12/19 has been lifted. Water quality tests have confirmed the water continues to meet all U.S. Environmental Protection Agency, Safe Drinking Water Act standards and regulations. It is no longer necessary to boil your water before drinking or cooking. If you are a landlord, you are responsible for notifying your tenants. During this boil water order, Illinois American Water performed a series of tests to determine if the water met regulatory drinking water standards. Samples were taken from sites in the affected area and tests confirmed that the water meets all state and federal requirements. For more information please visit www.Illinoisamwater.com. Thank you for your patience and cooperation.
For detailed information click here

Emergency
Mokena,IL – Boil Water Order – 194th Street between 97th Avenue and South LaGrange Road and 97th Avenue between West 195th Street and West 194th Street.
9/18/2019 8:51:22 AM
Mokena,IL – Boil Water Order – 194th Street between 97th Avenue and South LaGrange Road and 97th Avenue between West 195th Street and West 194th Street. This is an important message from Illinois American Water. A Main Break has occurred in your area, resulting in a boil water order. You reside in the affected area. Please bring water to a rolling boil for 5 minutes before using for drinking or cooking. Water is OK for bathing, washing and other common uses. This boil water order is issued in accordance with Illinois EPA regulations. Anytime water pressure drops below 20 pounds per square inch in a community’s water distribution system, a boil water order must be issued. This boil water order is expected to be in effect for approximately 36 hours. If you are a landlord, you are responsible for notifying your tenants. Please visit our alerts online at www.illinoisamwater.com to view the affected area. Customers will be notified in the same manner once the boil water order is lifted. Thank you for your patience and understanding
For detailed information click here

Emergency
IL Orland Park, Old Post Road, Boil Order
9/17/2019 8:37:02 PM
IL Orland Park, Old Post Road, Boil Order This is an important message from Illinois American Water. Water main repair work was done in your area resulting in a boil water order. You reside in the affected area. Please bring water to a rolling boil for 5 minutes before using for drinking or cooking. Water is OK for bathing, washing and other common uses. This boil water order is issued in accordance with Illinois EPA regulations. Anytime water pressure drops below 20 pounds per square inch in a community’s water distribution system, a boil water order must be issued. This boil water order is expected to be in effect for approximately 24 hours. If you are a landlord, you are responsible for notifying your tenants. Please visit our alerts online at www.illinoisamwater.com to view the affected area. Customers will be notified in the same manner once the boil water order is lifted. Thank you for your patience and understanding.
For detailed information click here

Emergency
IL Pontiac, Main Street, Lifted Boil Order
9/17/2019 8:30:56 PM
IL Pontiac, Main Street, Lifted Boil Order This is Illinois American Water calling to let you know that the boil water order issued in your service area on 09/16/19 has been lifted. Water quality tests have confirmed the water continues to meet all U.S. Environmental Protection Agency, Safe Drinking Water Act standards and regulations. It is no longer necessary to boil your water before drinking or cooking. If you are a landlord, you are responsible for notifying your tenants. During this boil water order, Illinois American Water performed a series of tests to determine if the water met regulatory drinking water standards. Samples were taken from sites in the affected area and tests confirmed that the water meets all state and federal requirements. For more information please visit www.Illinoisamwater.com. Thank you for your patience and cooperation.
For detailed information click here

Emergency
Bolingbrook,IL – Boil Water Order – 1900 Rodeo Drive
9/17/2019 8:55:53 AM
Bolingbrook,IL – Boil Water Order – 1900 Rodeo Drive This is an important message from Illinois American Water. A Illinois American Water contractor is connecting new water main in your area, resulting in a boil water order. You reside in the affected area. Please bring water to a rolling boil for 5 minutes before using for drinking or cooking. Water is OK for bathing, washing and other common uses. This boil water order is issued in accordance with Illinois EPA regulations. Anytime water pressure drops below 20 pounds per square inch in a community’s water distribution system, a boil water order must be issued. This boil water order is expected to be in effect for approximately 24 hours. If you are a landlord, you are responsible for notifying your tenants. Please visit our alerts online at www.illinoisamwater.com to view the affected area. Customers will be notified in the same manner once the boil water order is lifted. Thank you for your patience and understanding
For detailed information click here

Extended Alerts