Latest Alerts

Emergency
08/08/2020 Peoria, IL N Old Hickory Grove Rd Boil Water Advisory Lift
8/9/2020 2:30:49 AM
08/08/2020 Peoria, IL N Old Hickory Grove Rd Boil Water Advisory Lift This is Illinois American Water calling to let you know that the boil water order issued in your service area on August 6, 2020 has been lifted. Water quality tests have confirmed the water continues to meet all U.S. Environmental Protection Agency, Safe Drinking Water Act standards and regulations. It is no longer necessary to boil your water before drinking or cooking. If you are a landlord, you are responsible for notifying your tenants. During this boil water order, Illinois American Water performed a series of tests to determine if the water met regulatory drinking water standards. Samples were taken from sites in the affected area and tests confirmed that the water meets all state and federal requirements. For more information please visit www.Illinoisamwater.com. Thank you for your patience and cooperation.
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Emergency
08/07/2020 Hardin County, IL Main Repair and Boil Order
8/8/2020 2:03:11 AM
08/07/2020 Hardin County, IL Main Repair and Boil Order This is an important message from Illinois American Water. Crews are making emergency repairs on a water main beginning at 8:40pm in your service area. You are receiving this message because you reside in the affected area and a boil water order is in effect. Please bring water to a rolling boil for 5 minutes before using for drinking or cooking. Water is OK for bathing, washing and other common uses. This boil water order is issued in accordance with Illinois EPA regulations. Anytime water pressure drops below 20 pounds per square inch in a community’s water distribution system, a boil water order must be issued. This boil water order is expected to be in effect for approximately 36 hours. If you are a landlord, you are responsible for notifying your tenants. Please visit our alerts online at www.illinoisamwater.com to view the affected area. This work is not related to the coronavirus. Customers will be notified in the same manner once the boil water order is lifted. Thank you for your patience and understanding.
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Emergency
Interurban:Belleville:Dianne Dr:Lift of Boil Water Order
8/7/2020 9:53:19 PM
Interurban:Belleville:Dianne Dr:Lift of Boil Water Order This is Illinois American Water calling to let you know that the boil water order issued in your service area on 8/5/20 has been lifted. Water quality tests have confirmed the water continues to meet all U.S. Environmental Protection Agency, Safe Drinking Water Act standards and regulations. It is no longer necessary to boil your water before drinking or cooking. If you are a landlord, you are responsible for notifying your tenants. During this boil water order, Illinois American Water performed a series of tests to determine if the water met regulatory drinking water standards. Samples were taken from sites in the affected area and tests confirmed that the water meets all state and federal requirements. For more information please visit www.Illinoisamwater.com. Thank you for your patience and cooperation.
For detailed information click here

Emergency
Peoria:Peoria:N. Maplewood Ave:Lift of Boil Water Order
8/7/2020 8:02:16 PM
Peoria:Peoria:N. Maplewood Ave:Lift of Boil Water Order This is Illinois American Water calling to let you know that the boil water order issued in your service area on August 6, 2020 has been lifted. Water quality tests have confirmed the water continues to meet all U.S. Environmental Protection Agency, Safe Drinking Water Act standards and regulations. It is no longer necessary to boil your water before drinking or cooking. If you are a landlord, you are responsible for notifying your tenants. During this boil water order, Illinois American Water performed a series of tests to determine if the water met regulatory drinking water standards. Samples were taken from sites in the affected area and tests confirmed that the water meets all state and federal requirements. For more information please visit www.Illinoisamwater.com. Thank you for your patience and cooperation.
For detailed information click here

Emergency
2020.8.7 Lifted Boil Order S 5th street Pekin, IL
8/7/2020 4:28:15 PM
2020.8.7 Lifted Boil Order S 5th street Pekin, IL This is Illinois American Water calling to let you know that the boil water order issued in your service area on 08/06/2020 has been lifted. Water quality tests have confirmed the water continues to meet all U.S. Environmental Protection Agency, Safe Drinking Water Act standards and regulations. It is no longer necessary to boil your water before drinking or cooking. If you are a landlord, you are responsible for notifying your tenants. During this boil water order, Illinois American Water performed a series of tests to determine if the water met regulatory drinking water standards. Samples were taken from sites in the affected area and tests confirmed that the water meets all state and federal requirements. For more information please visit www.Illinoisamwater.com. Thank you for your patience and cooperation.
For detailed information click here

Emergency
8/7/2020 Boil Order Lifted Victory Parkway - Elmhurst
8/7/2020 10:52:56 AM
8/7/2020 Boil Order Lifted Victory Parkway - Elmhurst This is Illinois American Water calling to let you know that the boil water order issued in your service area on 8/6/20 has been lifted. Water quality tests have confirmed the water continues to meet all U.S. Environmental Protection Agency, Safe Drinking Water Act standards and regulations. It is no longer necessary to boil your water before drinking or cooking. If you are a landlord, you are responsible for notifying your tenants. During this boil water order, Illinois American Water performed a series of tests to determine if the water met regulatory drinking water standards. Samples were taken from sites in the affected area and tests confirmed that the water meets all state and federal requirements. For more information please visit www.Illinoisamwater.com. Thank you for your patience and cooperation.
For detailed information click here

Emergency
..2020.8.6 Emergency repair/Boil Advisory Maplewood Peoria, IL
8/6/2020 4:26:19 PM
..2020.8.6 Emergency repair/Boil Advisory Maplewood Peoria, IL This is an important message from Illinois American Water. Crews are making emergency repairs on a main break beginning at 8:30am in your service area. You are receiving this message because you reside in the affected area and a boil water order is in effect. Please bring water to a rolling boil for 5 minutes before using for drinking or cooking. Water is OK for bathing, washing and other common uses. This boil water order is issued in accordance with Illinois EPA regulations. Anytime water pressure drops below 20 pounds per square inch in a community’s water distribution system, a boil water order must be issued. This boil water order is expected to be in effect for approximately 36 hours. If you are a landlord, you are responsible for notifying your tenants. Please visit our alerts online at www.illinoisamwater.com to view the affected area. Customers will be notified in the same manner once the boil water order is lifted. Thank you for your patience and understanding
For detailed information click here

Emergency
8/6/2020 Elmhurst - Victory Parkway - Boil Order
8/6/2020 4:15:26 PM
8/6/2020 Elmhurst - Victory Parkway - Boil Order This is an important message from Illinois American Water. Crews have finished making emergency repairs on a new water main connection on 8/6/20 at 9:50a.m. in your service area. You are receiving this message because you reside in the affected area and a boil water order is in effect. Please bring water to a rolling boil for 5 minutes before using for drinking or cooking. Water is OK for bathing, washing and other common uses. This boil water order is issued in accordance with Illinois EPA regulations. Anytime water pressure drops below 20 pounds per square inch in a community’s water distribution system, a boil water order must be issued. This boil water order is expected to be in effect for approximately 24 hours. If you are a landlord, you are responsible for notifying your tenants. Please visit our alerts online at www.illinoisamwater.com to view the affected area. This work is not related to the coronavirus. Customers will be notified in the same manner once the boil water order is lifted. Thank you for your patience and understanding.
For detailed information click here

Emergency
202.8.6 Emergency Main repair/Boil Oder Hickory Grove road Dunlap, IL
8/6/2020 1:36:14 PM
202.8.6 Emergency Main repair/Boil Oder Hickory Grove road Dunlap, IL This is an important message from Illinois American Water. Crews are making emergency repairs on a main break beginning at 7am in your service area. You are receiving this message because you reside in the affected area and a boil water order is in effect. Please bring water to a rolling boil for 5 minutes before using for drinking or cooking. Water is OK for bathing, washing and other common uses. This boil water order is issued in accordance with Illinois EPA regulations. Anytime water pressure drops below 20 pounds per square inch in a community’s water distribution system, a boil water order must be issued. This boil water order is expected to be in effect for approximately 36 hours. If you are a landlord, you are responsible for notifying your tenants. Please visit our alerts online at www.illinoisamwater.com to view the affected area. Customers will be notified in the same manner once the boil water order is lifted. Thank you for your patience and understanding
For detailed information click here

General
8/5/2020 Peoria - W. Gift Ave / N. Institute Pl- Planned Work
8/5/2020 10:00:57 PM
8/5/2020 Peoria - W. Gift Ave / N. Institute Pl- Planned Work This is an important message from Illinois American Water. Crews will be upgrading the local water system and replacing water mains in your neighborhood. This work is expected to begin on August 5th, 2020 and is projected to conclude around the 28th of August 2020. Construction crews will be onsite 7 a.m. to 5 p.m., Monday through Friday. Due to the COVID-19 Pandemic Illinois American Water is not planning any water services interruptions. If your water service needs to be interrupted, our crews will contact you. This notification may be provided either in-person, via door hanger or via this notification system. Please note, if you are a landlord, you are responsible for letting your tenants know about any impact to their water service. For more information, please contact the project manager Al Huff, at (309)566-4102. Thank you for your patience and understanding as we make this improvement.
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Emergency
2020:08:06:Illinois:Pekin:South5th:PlannedOutageBoilWaterOrder
8/5/2020 8:23:07 PM
2020:08:06:Illinois:Pekin:South5th:PlannedOutageBoilWaterOrder This is an important message from Illinois American Water. Crews will be making improvements to our system in your area on 8/6/2020. This work will require a temporary interruption to your water service. Water service will be turned off at approximately: 7:30 am and could be interrupted for up to 10 hours. When service is restored, customers in this area will be under a boil water order. Please bring your water to a rolling boil for 5 minutes before using water for drinking or cooking. Water is OK for bathing, washing and other common uses. This boil water order is issued in accordance with Illinois EPA regulations. Anytime water pressure drops below 20 pounds per square inch in a community’s water distribution system, a boil water order must be issued. This boil water order is expected to be in effect for approximately 36 hours. Please take measures to prepare for this temporary impact to your water service. If you are a landlord, you are responsible for notifying your tenants. Please visit our alerts online at www.illinoisamwater.com to view the affected area. Customers will be notified in the same manner once the boil water order is lifted. This work is not related to the coronavirus. Thank you for your patience and understanding as we make this improvement.
For detailed information click here

Emergency
Interurban:Belleville:Dianne Dr:Emergency Main Repair and Boil Water Order
8/5/2020 7:40:05 PM
Interurban:Belleville:Dianne Dr:Emergency Main Repair and Boil Water Order This is an important message from Illinois American Water. Crews are making emergency repairs on a main break beginning at 1:30pm in your service area. The estimated time for repairs to be completed is approximately 9pm. The affected area is Dianne Dr, Chautauqua Dr, Fenwood Dr, Rocky Creek Ct, Radden Cr, Shar Rye Dr, Ivy Ct in Belleville. You are receiving this message because you reside in the affected area and a boil water order is in effect. Please bring water to a rolling boil for 5 minutes before using for drinking or cooking. Water is OK for bathing, washing and other common uses. This boil water order is issued in accordance with Illinois EPA regulations. Anytime water pressure drops below 20 pounds per square inch in a community’s water distribution system, a boil water order must be issued. This boil water order is expected to be in effect for approximately 36 hours. If you are a landlord, you are responsible for notifying your tenants. Please visit our alerts online at www.illinoisamwater.com to view the affected area. This work is not related to the coronavirus. Customers will be notified in the same manner once the boil water order is lifted. Thank you for your patience and understanding
For detailed information click here

Emergency
2020.8.5 Planned outage Madison street Bartonville, IL
8/4/2020 8:00:39 PM
2020.8.5 Planned outage Madison street Bartonville, IL This is an important message from Illinois American Water. Crews will be working in your neighborhood transferring services to the new main that was previously installed. This work will begin on August 5, 2020. Construction crews will be onsite 7 a.m. to 5 p.m., Monday through Friday. We do not expect any impact to your water service and restoration of disturbed areas will follow work completion. If water service is impacted or needs to be interrupted, our crews will notify you either via door hanger or through this notification system. A crew member may knock on your door to alert you to the door hanger, but please note that due to social distancing, they are unable to socialize with customers. Please respect the CDC social distancing recommendations. If you have a question about this project, please contact Josh Harken at 309-360-4834. You can also call our customer service center at 800-422-2782. Please note, if you are a landlord, you are responsible for letting your tenants know about any impact to their water service. Weather permitting, we expect work to be completed by August 31, 2020. Following project completion, restoration of the property will be completed by a contractor. Thank you for your cooperation as we upgrade your local water system.
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Emergency
Alton:Edgewood:LiftBoilOrder
8/1/2020 5:19:41 PM
Alton:Edgewood:LiftBoilOrder This is Illinois American Water calling to let you know that the boil water order issued in your service area on July 31, 2020 has been lifted. Water quality tests have confirmed the water continues to meet all U.S. Environmental Protection Agency, Safe Drinking Water Act standards and regulations. It is no longer necessary to boil your water before drinking or cooking. If you are a landlord, you are responsible for notifying your tenants. During this boil water order, Illinois American Water performed a series of tests to determine if the water met regulatory drinking water standards. Samples were taken from sites in the affected area and tests confirmed that the water meets all state and federal requirements. For more information please visit www.Illinoisamwater.com. Thank you for your patience and cooperation
For detailed information click here

Emergency
2020.7.31 Emergency repair/Boil Order Edgwood ave Alton, IL
7/31/2020 1:39:43 PM
2020.7.31 Emergency repair/Boil Order Edgwood ave Alton, IL This is an important message from Illinois American Water. Crews are making emergency repairs on a Water Main beginning at 8:00am in your service area. You are receiving this message because you reside in the affected area and a boil water order is in effect. Please bring water to a rolling boil for 5 minutes before using for drinking or cooking. Water is OK for bathing, washing and other common uses. This boil water order is issued in accordance with Illinois EPA regulations. Anytime water pressure drops below 20 pounds per square inch in a community''s water distribution system, a boil water order must be issued. This boil water order is expected to be in effect for approximately 36 hours. If you are a landlord, you are responsible for notifying your tenants. Please visit our alerts online at www.illinoisamwater.com to view the affected area. This work is not related to the coronavirus. Customers will be notified in the same manner once the boil water order is lifted. Thank you for your patience and understanding
For detailed information click here

Extended Alerts