Latest Alerts

Emergency
2017.10.09 Peoria Wilshire Dr Boil Order Lift
10/11/2017 7:23:01 PM
2017.10.09 Peoria Wilshire Dr Boil Order Lift This is Illinois American Water calling to let you know that the boil water order issued on Monday, October 9, 2017 was lifted yesterday, Tuesday, October 10, 2017 at 8:30am. Thank you for your patience as our team worked to make critical repairs to our water system. As this work is completed, it is no longer necessary to boil your water before drinking or cooking. During this boil water order, Illinois American Water performed a series of tests to determine if the water met regulatory drinking water standards. Samples were taken from sites in the affected area and tests confirmed that the water meets all federal and state requirements. Water quality tests have confirmed the water continues to meet all U.S. Environmental Protection Agency, Safe Drinking Water Act standards and regulations. For more information please visit www.illinoisamwater.com. Thank you for your patience and cooperation.
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Emergency
10.9.17 Boil Order - Peoria, IL
10/9/2017 3:08:52 PM
10.9.17 Boil Order - Peoria, IL This is an important message from Illinois American Water. Crews will be completing critical work to our system in your area on Monday, October 9. This work will begin at 10:00 am. While work is completed, your water pressure may be temporarily affected and an interruption in water service is expected to occur. Due to this impact to your water service you will be under a boil water order, beginning at 10:00 am on Monday, October 9, 2017. During this time, you should bring your water to a rolling boil for 5 minutes before using water for drinking or cooking. Water is OK for bathing, washing and other common uses. This boil water order is being issued in accordance with Illinois EPA regulations. Anytime water pressure drops below 20 pounds per square inch in any part of a community’s distribution system, a boil water order must be issued as a precaution to protect customers. Please take measures to prepare for this temporary impact to your water service. Baring no unforeseen circumstances the boil water order is expected to be lifted on Tuesday. Please note, you will be notified in the same manner of any changes and once the boil water order is lifted. Thank you for your patience and understanding as we make this improvement. The work to be completed includes upgrading five distribution valves and two fire hydrants. This investment of about $80,000 will ensure quality water service to you and your neighbors. More information is available online at www.illinoisamwater.com.
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Emergency
Lincoln Boil Water Order Lift
10/2/2017 4:36:01 PM
Lincoln Boil Water Order Lift This is Illinois American Water calling to let you know that the boil water order issued in your service area on September 30, 2017 has been lifted. Water quality tests have confirmed the water continues to meet all U.S. Environmental Protection Agency, Safe Drinking Water Act standards and regulations. It is no longer necessary to boil your water before drinking or cooking. During this boil water order, Illinois American Water performed a series of tests to determine if the water met regulatory drinking water standards. Samples were taken from sites in the affected area and tests confirmed that the water meets all state and federal requirements. For more information please visit www.Illinoisamwater.com. Thank you for your patience and cooperation.
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Emergency
10/2/17 Boil Order Lift Peoria, IL Greenlawn
10/2/2017 4:04:47 PM
10/2/17 Boil Order Lift Peoria, IL Greenlawn This is Illinois American Water calling to let you know that the boil water order issued in your service area on September 30th, 2017 has been lifted. Water quality tests have confirmed the water continues to meet all U.S. Environmental Protection Agency, Safe Drinking Water Act standards and regulations. It is no longer necessary to boil your water before drinking or cooking. During this boil water order, Illinois American Water performed a series of tests to determine if the water met regulatory drinking water standards. Samples were taken from sites in the affected area and tests confirmed that the water meets all state and federal requirements. For more information please visit www.Illinoisamwater.com. Thank you for your patience and cooperation.
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Emergency
Alton Planned Hydrant Flushing Inspection 10.2.2017
10/2/2017 2:00:25 PM
Alton Planned Hydrant Flushing Inspection 10.2.2017 This is an important message from Illinois American Water. Illinois American Water is conducting its annual hydrant maintenance and hydrant flushing program. This work, which helps to ensure continued water quality and fire protection, will be taking place in your neighborhood October 2nd 2017 thru October 31, 2017. While Illinois American Water crews are working, customers may experience a slight drop in water pressure or draw some discolored water for a short period of time. If discolored water occurs, it is recommended that customers let their cold water run briefly and it should clear up on its own. If discolored water occurs please refrain from doing laundry during that time. Thank you for your patience and understanding.
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Emergency
Boil Order 700-1000 S Greenlawn Peoria 9/29/17
9/30/2017 8:06:10 PM
Boil Order 700-1000 S Greenlawn Peoria 9/29/17 This is an important message from Illinois American Water. Emergency work has occurred in your area, resulting in a boil water order. You reside in the affected area. Customers in the affected area should bring their water to a rolling boil for 5 minutes before using water for drinking or cooking. Water is OK for bathing, washing and other common uses. This boil order is being issued in accordance with Illinois EPA regulations. Anytime water pressure drops below 20 pounds per square inch in any part of a community’s distribution system, a boil order must be issued as a precaution to protect customers. This boil order is expected to be in effect for 52 hours. You will be notified in the same manner once the boil order is lifted. Information is also available online at www.Illinoisamwater.com. Thank you for your patience and understanding
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Emergency
Lincoln: Planned Outage: September 30, 2017
9/30/2017 1:30:19 PM
Lincoln: Planned Outage: September 30, 2017 This is an important message from Illinois American Water. Crews will be making improvements to our system in your area on 9/30/2017. This work will require a temporary interruption to your water service. Water service will be turned off at approximately: 10:00 AM and could be interrupted for up to AMOUNT OF 4 hours. When service is restored, customers in this area will be under a boil water order. Customers should bring their water to a rolling boil for 5 minutes before using water for drinking or cooking. Water is OK for bathing, washing and other common uses. This boil order is being issued in accordance with Illinois EPA regulations. Anytime water pressure drops below 20 pounds per square inch in any part of a community’s distribution system, a boil order must be issued as a precaution to protect customers. This boil order is expected to be in effect for approximately 36 hours. You will be notified in the same manner once the boil order is lifted. Information is also available online at www.Illinoisamwater.com. Thank you for your patience and understanding as we make this improvement.
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Emergency
This is an important message from Illinois American Water. Emergency work has occurred in your area, resulting in a boil water order. You reside in the affected area. Customers in the affected area should bring their water to a rolling boil for 5 minutes before using water for drinking or cooking. Water is OK for bathing, washing and other common uses.
9/29/2017 7:47:30 PM
This is an important message from Illinois American Water. Emergency work has occurred in your area, resulting in a boil water order. You reside in the affected area. Customers in the affected area should bring their water to a rolling boil for 5 minutes before using water for drinking or cooking. Water is OK for bathing, washing and other common uses. This boil order is being issued in accordance with Illinois EPA regulations. Anytime water pressure drops below 20 pounds per square inch in any part of a community’s distribution system, a boil order must be issued as a precaution to protect customers. This boil order is expected to be in effect for 36 hours. You will be notified in the same manner once the boil order is lifted. Information is also available online at www.Illinoisamwater.com. Thank you for your patience and understanding
For detailed information click here

Emergency
Peroia,IL Mansfield Boil Order Lift
9/24/2017 2:45:16 AM
Peroia,IL Mansfield Boil Order Lift This is Illinois American Water calling to let you know that the boil water order issued in your service area on September 22nd, 2017 has been lifted. Water quality tests have confirmed the water continues to meet all U.S. Environmental Protection Agency, Safe Drinking Water Act standards and regulations. It is no longer necessary to boil your water before drinking or cooking. During this boil water order, Illinois American Water performed a series of tests to determine if the water met regulatory drinking water standards. Samples were taken from sites in the affected area and tests confirmed that the water meets all state and federal requirements. For more information please visit www.Illinoisamwater.com. Thank you for your patience and cooperation.
For detailed information click here

General
This is Illinois American Water calling to let you know that the boil water order issued on Friday, September 22, 2017 has been lifted.
9/23/2017 1:00:27 PM
This is Illinois American Water calling to let you know that the boil water order issued on Friday, September 22, 2017 has been lifted. Thank you for your patience as our team worked to make critical repairs to our water system. As this work is completed, it is no longer necessary to boil your water before drinking or cooking. During this boil water order, Illinois American Water performed a series of tests to determine if the water met regulatory drinking water standards. Samples were taken from sites in the affected area and tests confirmed that the water meets all federal and state requirements. Water quality tests have confirmed the water continues to meet all U.S. Environmental Protection Agency, Safe Drinking Water Act standards and regulations. For more information please visit www.illinoisamwater.com. Thank you for your patience and cooperation.
For detailed information click here

Emergency
Mansfield-Shutdown.Peoria.9-21-2017
9/22/2017 11:46:42 PM
Mansfield-Shutdown.Peoria.9-21-2017 This is an important message from Illinois American Water. Emergency work has occurred in your area, resulting in a boil water order. You reside in the affected area. Customers in the affected area should bring their water to a rolling boil for 5 minutes before using water for drinking or cooking. Water is OK for bathing, washing and other common uses. This boil order is being issued in accordance with Illinois EPA regulations. Anytime water pressure drops below 20 pounds per square inch in any part of a community’s distribution system, a boil order must be issued as a precaution to protect customers. This boil order is expected to be in effect for 36 hours. You will be notified in the same manner once the boil order is lifted. Information is also available online at www.Illinoisamwater.com. Thank you for your patience and understanding
For detailed information click here

Emergency
Peoria, Illinois High Point Terrace Boil Order
9/22/2017 7:23:00 AM
Peoria, Illinois High Point Terrace Boil Order This is an important message from Illinois American Water. Emergency work has occurred in your area, resulting in a boil water order. You reside in the affected area. Customers in the affected area should bring their water to a rolling boil for 5 minutes before using water for drinking or cooking. Water is OK for bathing, washing and other common uses. This boil order is being issued in accordance with Illinois EPA regulations. Anytime water pressure drops below 20 pounds per square inch in any part of a community’s distribution system, a boil order must be issued as a precaution to protect customers. This boil order is expected to be in effect for 36 hours. You will be notified in the same manner once the boil order is lifted. Information is also available online at www.Illinoisamwater.com. Thank you for your patience and understanding
For detailed information click here

Emergency
This is an important message from Illinois American Water. Emergency work has occurred in your area, resulting in a boil water order. You reside in the affected area. Customers in the affected area should bring their water to a rolling boil for 5 minutes before using water for drinking or cooking. Water is OK for bathing, washing and other common uses.
9/21/2017 8:52:47 PM
This is an important message from Illinois American Water. Emergency work has occurred in your area, resulting in a boil water order. You reside in the affected area. Customers in the affected area should bring their water to a rolling boil for 5 minutes before using water for drinking or cooking. Water is OK for bathing, washing and other common uses. This boil order is being issued in accordance with Illinois EPA regulations. Anytime water pressure drops below 20 pounds per square inch in any part of a community’s distribution system, a boil order must be issued as a precaution to protect customers. This boil order is expected to be in effect for 36 hours. You will be notified in the same manner once the boil order is lifted. Information is also available online at www.Illinoisamwater.com. Thank you for your patience and understanding
For detailed information click here

Emergency
Hardin County: Boil Water Order Lift: September 21, 2017
9/21/2017 6:00:18 PM
Hardin County: Boil Water Order Lift: September 21, 2017 This is Illinois American Water calling to let you know that the boil water order issued in your service area on September 18, 2017 has been lifted. Water quality tests have confirmed the water continues to meet all U.S. Environmental Protection Agency, Safe Drinking Water Act standards and regulations. It is no longer necessary to boil your water before drinking or cooking. During this boil water order, Illinois American Water performed a series of tests to determine if the water met regulatory drinking water standards. Samples were taken from sites in the affected area and tests confirmed that the water meets all state and federal requirements. For more information please visit www.Illinoisamwater.com. Thank you for your patience and cooperation.
For detailed information click here

General
This is an important message from Illinois American Water. We are beginning our annual maintenance program, which includes testing and flushing fire hydrants. This work will occur across our system beginning Thursday, September 21, 2017.
9/20/2017 3:00:20 PM
This is an important message from Illinois American Water. We are beginning our annual maintenance program, which includes testing and flushing fire hydrants. This work will occur across our system beginning Thursday, September 21, 2017. This annual program helps to ensure continued water quality and fire protection. While Illinois American Water crews are working, customers may experience a slight drop in water pressure or draw some discolored water for a short period of time. If discolored water occurs, it is recommended that customers let their cold water run briefly and it should clear up on its own. If discolored water occurs please refrain from doing laundry during that time. Thank you for your patience and understanding. More information can be found at www.illinoisamwater.com.
For detailed information click here

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