Contact Us

Easy Access to Online Tasks


Phone
1-800-422-2782

Business Hours: 7 a.m. - 7 p.m. M-F
Self service options 24/7
Report an Emergency – 24/7

TDD: 711
Reference 1-800-300-6202

amwater call center

Experience shorter wait times from Tuesday to Friday between 11:00 a.m and 4:00 p.m.
Longer wait times can be expected on Monday's, the first business day of the month, and the first business day after a holiday


Mail
Payment:

Illinois American Water
P.O. Box 3027
Milwaukee, WI 53201-3027


Online Form
Customer Service Form

Please note that response time is 2-3 days.


Career Opportunities
Browse our available openings.

Media and Press Inquiries
karen.cotton@amwater.com

Procurement
Chrystal.Schneider@amwater.com

Human Resources
1-314-996-2332

Mobile Education Center
To reserve the mobile education center please contact Ryan Schuler at Ryan.Schuler@amwater.com 1-618-467-2602

Investor Relations
Visit our Investor Relations website