Contact Us

Customer Service

TDD # 1-800-300-6202

Hours of Operation: Monday through Friday, 7 a.m. to 7 p.m.
24/7 for Emergencies: We know water emergencies don’t keep business hours. That’s why we’re available 24/7 to assist you. In case of EMERGENCY, contact us at 1-866-641-2131, 24 hours a day, 7 days a week, 365 days a year.

Save yourself a call: Log in to My Account where you can, any time, day or night, pay your bill, check your balance, turn water on/off, sign up for water alerts, and more. Haven’t set up an account? Create your account here.
Have a Customer Service Request? Feel free to fill out our Customer Service Feedback Form.

By Mail:

212 Archer Street
Suite B & C
Bel Air, MD  21014


Career Opportunities

Interested in employment with Maryland American Water? Browse our available openings. Please note, we only accept resumes/applications online.

Media Inquiries

Alison Bibb-Carson

External Affairs Manager

Business Development

Our business development team addresses growth opportunities that include bulk-water sales to municipalities, acquisition of water and/or wastewater systems, contracts to operate and maintain water and/or wastewater systems, as well as other public-private partnership opportunities.

For more information, please contact:

Richard Corbi
Operations Manager, Maryland American Water


Richard Dagney, Sr. Capital Buyer

Investor Relations

Visit our Investor Relations website for more information.