TDD # 1-800-300-6202
Hours of Operation: Monday through Friday, 7 a.m. to 7 p.m.
24/7 for Emergencies: We know water emergencies don’t keep business hours. That’s why we’re available 24/7 to assist you. In case of EMERGENCY, contact us at 1-866-641-2131, 24 hours a day, 7 days a week, 365 days a year.
Save yourself a call: Log in to My Account where you can, any time, day or night, pay your bill, check your balance, turn water on/off, sign up for water alerts, and more. Haven’t set up an account? Create your account here.
Have a Customer Service Request? Feel free to fill out our Customer Service Feedback Form.
260 Gateway Drive
Bel Air, MD 21014
Interested in employment with Maryland American Water? Browse our available openings. Please note, we only accept resumes/applications online.
External Affairs Consultant
Our business development team addresses growth opportunities that include bulk-water sales to municipalities, acquisition of water and/or wastewater systems, contracts to operate and maintain water and/or wastewater systems, as well as other public-private partnership opportunities.
For more information, please contact:
Operations Manager, Maryland American Water
Richard Dagney, Sr. Capital Buyer
Visit our Investor Relations website for more information.