Contact Us

Easy Access to Online Tasks


Phone
1-800-272-1325

Business Hours: 7 a.m. - 7 p.m. M-F
Self Service & to Report an Emergency, we are available 24/7

TDD: 711
Reference 1-800-565-7292

amwater call center

Experience shorter wait times from Tuesday to Friday between 11:00 a.m and 4:00 p.m.
Longer wait times can be expected on Monday's, the first business day of the month, and the first business day after a holiday



Mail
Payment:

New Jersey American Water
P.O. Box 371331
Pittsburgh, PA 15250-7331

Correspondence:
New Jersey American Water
1 Water Street
Camden, NJ 08102


Make a Payment
If you do not have questions about your bill, you can pay-by-phone using your Visa or MasterCard by calling: 855-748-6066. There is a small fee for this service. Be sure to have your 10-digit account number handy. This is located on the upper right corner of your current bill.



Online Form
Customer Service Form

Please note that response time is 2-3 days.



Career Opportunities
Browse our available openings.

Charitable Donations
New Jersey American Water is pleased to support the communities we serve through a variety of volunteer efforts, charitable donations, and grants. Learn more under Community Involvement.

Media and Press Inquiries
denise.free@amwater.com

Procurement
Robin.Robinson-Still@amwater.com

Investor Relations
Visit our Investor Relations website

Developers Services
Learn more about our Developer Services