Latest Alerts

Emergency
Delran, Glouster Township, Glendora, Main Street
10/18/2018 4:56:38 PM
Delran, Glouster Township, Glendora, Main Street New Jersey American Water crews are making emergency repairs on a main break beginning at 1 PM in Glendora. As a result of these repairs customers on the following streets may experience, NO WATER, LOW PRESSURE, DISCOLORED WATER. Main Street between Lake Ave and Station Ave. Repairs are expected to take 5 hours before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, run the cold water only at the lowest level of the house for about 3 to 5 minutes so that it clears before using. We apologize for any inconvenience, and thank you for your patience while repairs are being made.
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Emergency
New Jersey American Water crews are making emergency repairs on a main break beginning at 11:30 in Cinnaminson. As a result, of these repairs customers on the following streets may experience, NO WATER, LOW PRESSURE, DISCOLORED WATER. Chestnut Lane between Sussex and Laurel.
10/18/2018 4:00:11 PM
New Jersey American Water crews are making emergency repairs on a main break beginning at 11:30 in Cinnaminson. As a result, of these repairs customers on the following streets may experience, NO WATER, LOW PRESSURE, DISCOLORED WATER. Chestnut Lane between Sussex and Laurel. Repairs are expected to take 4 hours before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, run the cold water only at the lowest level of the house for about 3 to 5 minutes so that it clears before using. We apologize for any inconvenience, and thank you for your patience while repairs are being made.
For detailed information click here

General
Fire Road, Ocean City,
10/16/2018 5:21:49 PM
Fire Road, Ocean City, New Jersey American Water crews will be making improvements to our system on Wednesday, October 17, 2018 in your area, which will require temporary disruption of your water service. The following streets are effected: 200 Block of Bay Ave. Water service will be turned off at approximately: 9:00am and could be interrupted for up to 6-8 hours. When service is restored, customers may experience cloudy or discolored water. If your water is discolored, wait until it runs clear before using. This should typically take only a few minutes. Thank you for your patience while we make this improvement to better serve you.
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General
New Jersey American Water
10/15/2018 6:59:58 PM
New Jersey American Water Attention New Jersey American Water customers. Night work on Sunset Road at intersection of Powerhorn Drive will be restarting this evening between hours of 7 PM to 6 AM and will continue down Sunset Road towards James Street. Portions of Sunset Road will be closed for night work activities, please follow all detour signage.
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General
Southwest Operations, Delran,
10/15/2018 6:59:21 PM
Southwest Operations, Delran, This is an important message from New Jersey American Water. New Jersey American Water will be working on a water main in Delran. Weather Permitting, the project will start on Monday, October 15 at 11:00 PM and be completed by approximately 7:00 AM on Tuesday, October 16. As a result of these repairs customers on the following streets: Suburban Drive from Route 130 North to Rutgers Drive may experience NO WATER, LOW PRESSURE, DISCOLORED WATER. Repairs are expected to take eight hours before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, run the cold water only at the lowest level of the house for about 3 to 5 minutes so that it clears before using. We apologize for any inconvenience and thank you for your patience while repairs are being made.
For detailed information click here

Emergency
Southwest Operations, Voorhees,
10/13/2018 6:51:37 PM
Southwest Operations, Voorhees, New Jersey American Water crews are making emergency repairs on a water main beginning at 3:00 PM in Voorhees. As a result, of these repairs customers on the following streets may experience NO WATER, LOW PRESSURE, DISCOLORED WATER on East Evesham Road, Holly Oak Drive. Repairs are expected to take six hours before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, run the cold water only at the lowest level of the house for about 3 to 5 minutes so that it clears before using. We apologize for any inconvenience, and thank you for your patience while repairs are being made.
For detailed information click here

General
Delran: Winslow
10/12/2018 9:30:07 PM
Delran: Winslow This is an important message from New Jersey American Water. New Jersey American Water will begin routine flushing of the water distribution system in your area, Monday October 15th, to ensure that you continue to receive high-quality water service. Flushing also allows us to monitor and maintain fire hydrants. When crews are working in your area, you may notice reduced pressure or discolored water. If your water is discolored, let it run until it runs clear before using. This should only take a few minutes.
For detailed information click here

Emergency
Southwest Operations, Mansfield,
10/12/2018 6:16:47 PM
Southwest Operations, Mansfield, New Jersey American Water crews are making emergency repairs on a water main beginning at 4:00 PM on Willowwood Court in Mansfield. As a result of these repairs customers on the following streets may experience NO WATER, LOW PRESSURE and DISCOLORED WATER. Repairs are expected to take six hours before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, run the cold water only at the lowest level of the house for about 3 to 5 minutes so that it clears before using. We apologize for any inconvenience and thank you for your patience while repairs are being made.
For detailed information click here

General
Lakewood: Howell: Planned Work
10/12/2018 12:10:16 PM
Lakewood: Howell: Planned Work This is an important message from New Jersey American Water. New Jersey American Water will be completing planned work in Howell. Weather Permitting, the project will start on Monday, October 15, 2018 and be completed by approximately Friday, December 14, 2018. As a result of these repairs customers on the following streets Wyckoff Mills Road, Route 9, and Strickland Boulevard may experience no water, low pressure, discolored water. Hours of work are Monday thru Friday 8:00 A.M. to 5:00 P.M. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, run the cold water only at the lowest level of the house for about 3 to 5 minutes so that it clears before using. We apologize for any inconvenience, and thank you for your patience while repairs are being made.
For detailed information click here

Emergency
New Jersey American Water crews are making emergency repairs on a main break beginning at 9:00 am in Magnolia. As a result, customers on the following streets may experience, NO WATER, LOW PRESSURE, Otter Branch Drive between Evesham Road and Grant Ave.
10/11/2018 12:59:22 PM
New Jersey American Water crews are making emergency repairs on a main break beginning at 9:00 am in Magnolia. As a result, customers on the following streets may experience, NO WATER, LOW PRESSURE, Otter Branch Drive between Evesham Road and Grant Ave. Repairs are expected to take 2 hours before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, run the cold water only at the lowest level of the house for about 3 to 5 minutes so that it clears before using. We apologize for any inconvenience, and thank you for your patience while repairs are being made.
For detailed information click here

Emergency
Shrewsbury: Ocean Township
10/9/2018 7:44:09 PM
Shrewsbury: Ocean Township New Jersey American Water crews are making emergency repairs on a Main Break beginning at 6:00 P.M. in Ocean Township. As a result, of these repairs customers on the following streets may experience INSERT POSSIBLE ISSUES, NO WATER, LOW PRESSURE and DISCOLORED WATER; Route 18 Repairs are expected to take eight hours before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, run the cold water only at the lowest level of the house for about 3 to 5 minutes so that it clears before using. We apologize for any inconvenience, and thank you for your patience while repairs are being made.
For detailed information click here

General
Delran: Pennsauken
10/5/2018 9:30:11 PM
Delran: Pennsauken This is an important message from New Jersey American Water. New Jersey American Water will begin routine flushing of the water distribution system in your area, Monday October 8th at 8:00 A.M. to ensure that you continue to receive high-quality water service. Flushing also allows us to monitor and maintain fire hydrants. When crews are working in your area, you may notice reduced pressure or discolored water. If your water is discolored, let it run until it runs clear before using. This should only take a few minutes.
For detailed information click here

General
Fire Road: Ocean City
10/5/2018 9:00:33 PM
Fire Road: Ocean City This is an important message from New Jersey American Water. New Jersey American Water will be working on a water main in Ocean City. Weather Permitting, the project will start on Monday October 8th and be completed by approximately Friday November 16th. As a result of these repairs customers on the following streets: Bay Avenue, 2nd Street, Pleasure Avenue and 6th Street may experience, NO WATER, LOW PRESSURE, and DISCOLORED WATER. Repairs are expected to take place between 7:00 A.M. and 5:30 P.M. before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, run the cold water only at the lowest level of the house for about 3 to 5 minutes so that it clears before using. We apologize for any inconvenience, and thank you for your patience while repairs are being made.
For detailed information click here

General
Delran: Delanco
10/5/2018 9:00:24 PM
Delran: Delanco This is an important message from New Jersey American Water. New Jersey American Water will begin routine flushing of the water distribution system in your area, Monday October 8th at 8:00 A.M., to ensure that you continue to receive high-quality water service. Flushing also allows us to monitor and maintain fire hydrants. When crews are working in your area, you may notice reduced pressure or discolored water. If your water is discolored, let it run until it runs clear before using. This should only take a few minutes.
For detailed information click here

General
Shrewsbury, Eatontown
10/3/2018 4:48:53 PM
Shrewsbury, Eatontown This is an important message from New Jersey American Water. New Jersey American Water will be retiring a valve. Weather Permitting, the project will start on Thursday, October 04 at 10:00 p.m. and be completed by approximately Friday, October 05 by 6:00 A.M . As a result of these repairs customers on State Highway 35,Tinton Avenue, Broad Street may experience; NO WATER, LOW PRESSURE and or DISCOLORED WATER. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, run the cold water only at the lowest level of the house for about 3 to 5 minutes so that it clears before using. We apologize for any inconvenience, and thank you for your patience while repairs are being made.
For detailed information click here

Extended Alerts

water outages
  • 2018 Hydrant Flushing Schedule

    Statewide
    Issued: 03/04/2018
    Start Time: 6:30 a.m. To End Time: 6:30 p.m.
    Expires: 12/31/2018
    Contact: Customer Service Center
    1-800-272-1325
    Each year, New Jersey American Water scrubs our pipes in the nearly 200 communities we serve. This is an essential part of our system mainte...
  • Temporary Water Treatment Change to End in Monmouth and Ocean Counties

    Monmouth County
    Issued: 3/13/18
    Start Time: 12:00 PM To End Time: 12:00 PM
    Expires: 12/31/2018
    Contact: Customer Service Center
    1-800-272-1325
    On April 9, New Jersey American Water will resume using chloramines in water treatment at its Swimming River Water Treatment Plant in Colts ...
  • West Orange Customers - Notice from New Jersey American Water

    West Orange, New Jersey
    Issued: 07/27/2018
    Start Time: 12:00 AM To End Time: 12:00 AM
    Expires: 09/30/2018
    Contact: Customer Service Center
    1-800-272-1325
    Although the drinking water we deliver is treated and meets all federal and state water quality standards and requirements, the quality of t...
  • New Jersey American Water Readies Ahead of Hurricane Florence

    New Jersey
    Issued: 7:00 am
    Start Time: 7:00 am To End Time: 12:00 AM
    Expires: 09/17/2018
    Contact: Customer Service Center
    1-800-272-1325
    New Jersey American Water is closely monitoring the path of Hurricane Florence and we’re implementing emergency preparation measures.&...