Latest Alerts

General
Shrewsbury, Ocean Grove
11/15/2019 10:00:22 PM
Shrewsbury, Ocean Grove This is an important message from New Jersey American Water. New Jersey American Water will be making improvements to our system in Ocean Grove. Weather Permitting, the project will start on November 18th at 12 noon and be completed by approximately November 18th at 8:00 p.m. As a result of these repairs customers on the following streets Stockton Avenue, Whitefield Avenue, Lawrence Avenue and Benson Avenue may experience NO WATER, LOW PRESSURE, DISCOLORED WATER Repairs are expected to take eight hours before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, run the cold water only at the lowest level of the house for about 3 to 5 minutes so that it clears before using. We apologize for any inconvenience and thank you for your patience while repairs are being made.
For detailed information click here

Emergency
Short Hills, Mendham Borough
11/15/2019 2:15:53 PM
Short Hills, Mendham Borough New Jersey American Water crews are making emergency repairs on a main break beginning at 10:00 a.m. in Mendham Borough. As a result, of these repairs customers on the following streets may experience NO WATER, LOW PRESSURE, DISCOLORED WATER; Ogden Road. Repairs are expected to take five hours before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, run the cold water only at the lowest level of the house for about 3 to 5 minutes so that it clears before using. We apologize for any inconvenience and thank you for your patience while repairs are being made.
For detailed information click here

General
Nicklaus Lane.Howell.Lakewood.Planned
11/15/2019 1:00:49 PM
Nicklaus Lane.Howell.Lakewood.Planned This is an important message from New Jersey American Water. New Jersey American Water will be repairing a main in Howell. Weather Permitting, the project will start on Monday, November 18th at 8 a.m. As a result of these repairs customers on the following streets Nicklaus Lane, Bobby Jones Court, Sarazen Lane, Nelson Court, Snead Court and Eagle Oaks Golf Course may experience NO WATER, LOW PRESSURE, and or DISCOLORED WATER. Repairs are expected to take 4 hours before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, run the cold water only at the lowest level of the house for about 3 to 5 minutes so that it clears before using. We apologize for any inconvenience, and thank you for your patience while repairs are being made.
For detailed information click here

Emergency
New Jersey, FireRoad, Ocean City, Haven Avenue Emergency Repairs to begin November 15th
11/15/2019 12:58:59 PM
New Jersey, FireRoad, Ocean City, Haven Avenue Emergency Repairs to begin November 15th New Jersey American Water crews are making emergency repairs on a mainbreak beginning at 7:25 a.m in Ocean City. As a result, of these repairs customers on the following streets may experience NO WATER, LOW PRESSURE, DISCOLORED WATER; along the 1600 block of Haven Avenue. Repairs are expected to take 8 hours before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, run the cold water only at the lowest level of the house for about 3 to 5 minutes so that it clears before using. We apologize for any inconvenience, and thank you for your patience while repairs are being made.
For detailed information click here

General
Fire Road: Ocean City: Planned Work
11/14/2019 8:26:43 PM
Fire Road: Ocean City: Planned Work This is an important message from New Jersey American Water. New Jersey American Water will be completing planned work in Ocean City. Weather Permitting, the project will start on Friday, November 15 at 9:00 A.M. and be completed by approximately Friday, November 15 at 4:00 P.M. As a result of these repairs customers on the following streets 1500 Block of Haven Avenue may experience NO WATER, LOW PRESSURE, DISCOLORED WATER. Repairs are expected to take 7 hours before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, run the cold water only at the lowest level of the house for about 3 to 5 minutes so that it clears before using. We apologize for any inconvenience, and thank you for your patience while repairs are being made.
For detailed information click here

Emergency
Southwest Operations, Delanco,
11/14/2019 4:26:42 PM
Southwest Operations, Delanco, New Jersey American Water crews are making emergency repairs on a main break beginning at 11 am in Delanco. As a result, of these repairs customers on the following streets may experience NO WATER, LOW PRESSURE, DISCOLORED WATER; Ash Street and Rancocas Ave Repairs are expected to take 4 hours before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, run the cold water only at the lowest level of the house for about 3 to 5 minutes so that it clears before using. We apologize for any inconvenience, and thank you for your patience while repairs are being made.
For detailed information click here

Emergency
Fire Road, Middle Township, Route 9
11/14/2019 3:15:34 PM
Fire Road, Middle Township, Route 9 This is an important message from New Jersey American Water. New Jesey American Water will be replacing a fire hydrant in Middle Township. Weather Permitting, the project will start on November 15th at 9am. As a result of these repairs customers on the following streets Route 9 (New Road) between Whiting Lane and Egret Trail may experience, NO WATER, LOW PRESSURE, DISCOLORED WATER. Repairs are expected to take 6 hours before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, run the cold water only at the lowest level of the house for about 3 to 5 minutes so that it clears before using. We apologize for any inconvenience, and thank you for your patience while repairs are being made.
For detailed information click here

Emergency
Short Hills, Berkeley Heights
11/14/2019 2:27:59 PM
Short Hills, Berkeley Heights New Jersey American Water crews are making emergency repairs on a main break beginning at 10:00 a.m. in Berkeley Heights. As a result, of these repairs customers on the following streets may experience NO WATER, LOW PRESSURE, DISCOLORED WATER; Countryside Drive, Middle Way Repairs are expected to take five hours before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, run the cold water only at the lowest level of the house for about 3 to 5 minutes so that it clears before using. We apologize for any inconvenience and thank you for your patience while repairs are being made.
For detailed information click here

Emergency
Southwest Operations: Pennsauken: Emergency Repair
11/13/2019 7:51:32 PM
Southwest Operations: Pennsauken: Emergency Repair New Jersey American Water crews are making emergency repairs on a valve beginning at 4:00 P.M. in Pennsauken. As a result, of these repairs customers on the following streets may experience NO WATER, LOW PRESSURE, DISCOLORED WATER; Garden Avenue. Repairs are expected to take 4 hours before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, run the cold water only at the lowest level of the house for about 3 to 5 minutes so that it clears before using. We apologize for any inconvenience, and thank you for your patience while repairs are being made.
For detailed information click here

Emergency
Southwest Operations, Lawnside, Center Ave
11/13/2019 5:24:04 PM
Southwest Operations, Lawnside, Center Ave New Jersey American Water crews are making emergency repairs on a main break in Lawnside. As a result, of these repairs customers on the following streets may experience, NO WATER, LOW PRESSURE, DISCOLORED WATER; Center Ave and Lewis Ave Repairs are expected to take 4 hours before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, run the cold water only at the lowest level of the house for about 3 to 5 minutes so that it clears before using. We apologize for any inconvenience, and thank you for your patience while repairs are being made.
For detailed information click here

Emergency
Belle Mead, Bridgewater
11/13/2019 3:51:18 PM
Belle Mead, Bridgewater New Jersey American Water contractors are performing emergency work on a main along Well Road in Bridgewater. It is estimated that repairs will be completed by approximately 4pm. Customers along the following streets may experience low pressure, no water, discolored and or cloudy water while repairs are being made: Well Road and Spur Court. If you experience cloudy and or discolored water after repairs are complete, open a cold water faucet from the closest point where the pipe enters the property and allow the water to flow for approximately 5 to 10 minutes. Repeat this flushing step once or twice within an hour as necessary until the water clears. We apologize for any inconvenience.
For detailed information click here

Emergency
Southwest Operations, Pennsauken,
11/12/2019 7:55:31 PM
Southwest Operations, Pennsauken, New Jersey American Water crews are making emergency repairs on a water main beginning 4:00 PM in Pennsauken. As a result, of these repairs customers on the following streets may experience NO WATER, LOW PRESSURE, DISCOLORED WATER; Garden Avenue between Roosevelt Avenue and Henwood Avenue. Repairs are expected to take 4 hours before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, run the cold water only at the lowest level of the house for about 3 to 5 minutes so that it clears before using. We apologize for any inconvenience, and thank you for your patience while repairs are being made.
For detailed information click here

Emergency
Southwest Operations, Somerdale,
11/8/2019 3:36:49 PM
Southwest Operations, Somerdale, New Jersey American Water crews are making emergency repairs on a water main beginning at 12:00 PM in Somerdale. As a result, of these repairs customers on the following streets may experience NO WATER, LOW PRESSURE, DISCOLORED WATER; Harford Road, Orchard Avenue. Repairs are expected to take 3 hours before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, run the cold water only at the lowest level of the house for about 3 to 5 minutes so that it clears before using. We apologize for any inconvenience, and thank you for your patience while repairs are being made.
For detailed information click here

Emergency
Fire Road, Ocean City
11/8/2019 3:32:49 PM
Fire Road, Ocean City New Jersey American Water crews are making emergency repairs on a main in Ocean City. As a result, of these repairs customers on the following streets may experience NO WATER, LOW PRESSURE, DISCOLORED WATER; 1600 block of Haven Avenue. Repairs are expected to take 6 hours before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, run the cold water only at the lowest level of the house for about 3 to 5 minutes so that it clears before using. We apologize for any inconvenience, and thank you for your patience while repairs are being made.
For detailed information click here

Emergency
Short Hill, Mendham Borough
11/8/2019 2:13:25 PM
Short Hill, Mendham Borough New Jersey American Water crews are making emergency repairs on a main break beginning at 10:00 a.m. in Mendham borough. As a result, of these repairs customers on the following streets may experience NO WATER, LOW PRESSURE, DISCOLORED WATER; Talmadge Road Repairs are expected to take five hours before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, run the cold water only at the lowest level of the house for about 3 to 5 minutes so that it clears before using. We apologize for any inconvenience and thank you for your patience while repairs are being made.
For detailed information click here

Extended Alerts

water outages
  • 2019 Fall Hydrant Flushing Schedule

    Statewide
    Issued: 03/04/2019
    Start Time: 6:30 a.m. To End Time: 6:30 p.m.
    Expires: 12/31/2019
    Contact: Customer Service Center
    1-800-272-1325
    Each year, New Jersey American Water scrubs our pipes in the nearly 200 communities we serve. This is an essential part of our system mainte...
  • New Jersey American Water's Response to EWG Report

    Statewide
    Issued: 10-23-2019
    Start Time: 12:00 PM To End Time: 12:00 AM
    Expires: 11-8-2019
    Contact: Customer Service Center
    1-800-272-1325
    At New Jersey American Water, we take water quality and safety very seriously. Our treatment processes ensure our systems meet or surpass al...