Latest Alerts

General
Shrewsbury: Neptune
12/13/2018 4:16:31 PM
Shrewsbury: Neptune This is an important message from New Jersey American Water. New Jesey American Water will be making scheduled repairs on a main on Moore Road, Clayton Avenue, Brighton Avenue in Neptune. Weather Permitting, the project will start on Friday December 14th, 2018 at 9 am and be completed by approximately Friday December 14th, 2018 at 4 pm . As a result of these repairs customers may experience NO WATER, LOW PRESSURE, DISCOLORED WATER Repairs are expected to take 7 hours before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, run the cold water only at the lowest level of the house for about 3 to 5 minutes so that it clears before using. We apologize for any inconvenience, and thank you for your patience while repairs are being made.
For detailed information click here

Emergency
Cherry Hill: Crestbrook
12/12/2018 6:42:25 PM
Cherry Hill: Crestbrook New Jersey American Water crews are making emergency repairs on a Main line leak on Crestbrook in Cherry Hill. As a result, of these repairs customers on the following streets may experience NO WATER, LOW PRESSURE, DISCOLORED WATER Repairs are expected to take 6hours before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, run the cold water only at the lowest level of the house for about 3 to 5 minutes so that it clears before using. We apologize for any inconvenience, and thank you for your patience while repairs are being made.
For detailed information click here

Emergency
Cherry Hill: Browning Lane
12/12/2018 3:28:27 PM
Cherry Hill: Browning Lane New Jersey American Water crews are making emergency repairs on a Main line leak on Browning Lane in Cherry Hill. As a result, of these repairs customers on the following streets may experience NO WATER, LOW PRESSURE, DISCOLORED WATER Repairs are expected to take 2 1/2 hours before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, run the cold water only at the lowest level of the house for about 3 to 5 minutes so that it clears before using. We apologize for any inconvenience, and thank you for your patience while repairs are being made.
For detailed information click here

Emergency
Southwest Operations, Hainesport,
12/11/2018 8:27:18 PM
Southwest Operations, Hainesport, New Jersey American Water crews are making emergency repairs on a water main beginning at 2:30 PM in Hainesport. As a result, of these repairs customers on the following streets may experience NO WATER, LOW PRESSURE, and DISCOLORED WATER on Parry Drive between Wells Court and Wilkins Drive. Repairs are expected to take 7 hours before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, run the cold water only at the lowest level of the house for about 3 to 5 minutes so that it clears before using. We apologize for any inconvenience, and thank you for your patience while repairs are being made.
For detailed information click here

Emergency
Southwest Operations, Cherry Hill,
12/11/2018 4:40:37 PM
Southwest Operations, Cherry Hill, New Jersey American Water crews are making emergency repairs on a water main beginning at 1:00 PM in Cherry Hill. As a result, of these repairs customers on the following streets may experience NO WATER, LOW PRESSURE, DISCOLORED WATER on Hialeah Drive & Hollywood Place between Santa Anita Place & Monmouth Drive. Repairs are expected to take 6 hours before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, run the cold water only at the lowest level of the house for about 3 to 5 minutes so that it clears before using. We apologize for any inconvenience, and thank you for your patience while repairs are being made.
For detailed information click here

General
Fire Road, Ocean City,
12/10/2018 2:43:36 PM
Fire Road, Ocean City, This is an important message from New Jersey American Water. New Jersey American Water will be replacing a fire hydrant in Ocean City. Weather Permitting, the project will start on Tuesday, December 11th at 9:00 AM and be completed by approximately 4:00 PM. As a result of these repairs customers on the following streets: Corinthian Avenue from 1st to 2nd Street, 1st Street from Corinthian Avenue to Boardwalk, St Charles Place from Corinthian Avenue to Boardwalk may experience NO WATER, LOW PRESSURE, DISCOLORED WATER. Repairs are expected to take 7 hours before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, run the cold water only at the lowest level of the house for about 3 to 5 minutes so that it clears before using. We apologize for any inconvenience, and thank you for your patience while repairs are being made.
For detailed information click here

General
Fire Road, Ocean City,
12/10/2018 2:30:47 PM
Fire Road, Ocean City, This is an important message from New Jersey American Water. New Jersey American Water will be replacing a fire hydrant in Ocean City. Weather Permitting, the project will start on Tuesday, December 11th at 9:00 AM and be completed by approximately 4:00 PM. As a result of these repairs customers on the following streets: St James Place from Atlantic Avenue to Corinthian Avenue may experience NO WATER, LOW PRESSURE, DISCOLORED WATER. Repairs are expected to take 7 hours before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, run the cold water only at the lowest level of the house for about 3 to 5 minutes so that it clears before using. We apologize for any inconvenience, and thank you for your patience while repairs are being made.
For detailed information click here

General
Helen Terrace-Neptune-Shrewsbury-Planned
12/10/2018 1:05:12 PM
Helen Terrace-Neptune-Shrewsbury-Planned This is an important message from New Jersey American Water. New Jersey American Water will be making repairs in the Neptune area. Weather Permitting, the project will start on Tuesday, December 11th between 9 a.m and 4 p.m. As a result of these repairs customers on the following streets Helen Terrace, Brighton Avenue, Forest Avenue and Overlook Drive may experience NO WATER, LOW PRESSURE and or DISCOLORED WATER. Repairs are expected to take 7 hours before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, run the cold water only at the lowest level of the house for about 3 to 5 minutes so that it clears before using. We apologize for any inconvenience, and thank you for your patience while repairs are being made.
For detailed information click here

General
Ocean City, New Jersey:
12/7/2018 11:15:15 PM
Ocean City, New Jersey: This is an important message from New Jersey American Water. New Jersey American Water will be replacing a fire hydrant in Ocean City on Brighton Avenue. Weather Permitting, the project will start on Monday, December 10. As a result of these repairs customers on the following streets Brighton Avenue between Atlantic Avenue and Boardwalk may experience NO WATER, LOW PRESSURE, DISCOLORED WATER Repairs are expected to take 7 hours before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, run the cold water only at the lowest level of the house for about 3 to 5 minutes so that it clears before using. We apologize for any inconvenience, and thank you for your patience while repairs are being made.
For detailed information click here

General
Ocean City, New Jersey:
12/7/2018 11:00:30 PM
Ocean City, New Jersey: This is an important message from New Jersey American Water. New Jersey American Water will be replacing a fire hydrant in Ocean City on Corinthian Avenue. Weather Permitting, the project will start on Monday, December 10. As a result of these repairs customers on the following streets Corinthian Avenue from Brighton Place to Fourth Street may experience NO WATER, LOW PRESSURE, DISCOLORED WATER Repairs are expected to take 7 hours before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, run the cold water only at the lowest level of the house for about 3 to 5 minutes so that it clears before using. We apologize for any inconvenience, and thank you for your patience while repairs are being made.
For detailed information click here

General
Lakewood:Lakewood
12/7/2018 10:23:40 PM
Lakewood:Lakewood Due to ongoing construction activities along Sunset Road, existing water main servicing Sunset Road has been found no longer reliable. New Jersey American Water and their contractors will be transferring services to new reliable water main to resolve disruption issues experienced this past week. Work transferring services to new main will begin next week, Monday December 10th, and shall be completed before end of the year. New Jersey American Water field representatives and their contractors will be notifying individual homes of service disruptions and timeframes. We apologize for the continued disruption as we improve utility services along Sunset Road.
For detailed information click here

Emergency
Belle Meade, Bridgewater
12/7/2018 10:15:51 PM
Belle Meade, Bridgewater This is an important message from New Jersey American Water. We are calling to notify you repairs are now estimated to be completed by approximately nine thirty pm December seventh. Customers along east main street between bellacone and Wharton may experience no water, discolored and or cloudy water while repairs are being made to a water main break. If you experience cloudy and or discolored water after repairs are complete, open a cold water faucet from the closest point where the pipe enters the property and allow the water to flow for approximately 5 to 10 minutes. Repeat this flushing step once or twice within an hour as necessary until the water clears. We apologize for any inconvenience.
For detailed information click here

General
Shrewsbury: Neptune
12/7/2018 10:15:10 PM
Shrewsbury: Neptune This is an important message from New Jersey American Water. New Jersey American Water will be working on a water main in Neptune. Weather Permitting, the project will start on Monday December 10th at 9:00 A.M., and be completed by approximately 4:00 P.M. As a result of these repairs customers on the following streets may experience NO WATER, LOW PRESSURE, DISCOLORED WATER; Couse Road, Clayton Avenue and Brighton Avenue. Repairs are expected to take 7 hours before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, run the cold water only at the lowest level of the house for about 3 to 5 minutes so that it clears before using. We apologize for any inconvenience, and thank you for your patience while repairs are being made.
For detailed information click here

Emergency
Belle Mead, Bridgewater
12/7/2018 6:16:07 PM
Belle Mead, Bridgewater This is an important message from New Jersey American Water. There is a main break along east main street between bellacone and wharton in Bridgewater. It is estimated that repairs will be completed by approximately six thirty p m Friday December seventh. Customers along the following streets may have low pressure, no water, discolored and or cloudy water while repairs are being made: east main street between bellacone and wharton. If you experience cloudy and or discolored water after repairs are complete, open a cold water faucet from the closest point where the pipe enters the property and allow the water to flow for approximately 5 to 10 minutes. Repeat this flushing step once or twice within an hour as necessary until the water clears. We apologize for any inconvenience.
For detailed information click here

Emergency
Delran: Cherry Hill: Park Drive
12/5/2018 6:36:40 PM
Delran: Cherry Hill: Park Drive New Jersey American Water crews are making emergency repairs on a main line leak beginning at 1:30 pm on Park Drive,Harding Avenue, Harrison Avenue, and State Route 70 in Cherry Hill. As a result, of these repairs customers on the following streets may experience , NO WATER, LOW PRESSURE, DISCOLORED WATER Repairs are expected to take 2 1/2 hours before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, run the cold water only at the lowest level of the house for about 3 to 5 minutes so that it clears before using. We apologize for any inconvenience, and thank you for your patience while repairs are being made.
For detailed information click here

Extended Alerts

water outages
  • 2018 Hydrant Flushing Schedule

    Statewide
    Issued: 03/04/2018
    Start Time: 6:30 a.m. To End Time: 6:30 p.m.
    Expires: 12/31/2018
    Contact: Customer Service Center
    1-800-272-1325
    Each year, New Jersey American Water scrubs our pipes in the nearly 200 communities we serve. This is an essential part of our system mainte...
  • Temporary Water Treatment Change to End in Monmouth and Ocean Counties

    Monmouth County
    Issued: 3/13/18
    Start Time: 12:00 PM To End Time: 12:00 PM
    Expires: 12/31/2018
    Contact: Customer Service Center
    1-800-272-1325
    On April 9, New Jersey American Water will resume using chloramines in water treatment at its Swimming River Water Treatment Plant in Colts ...