Latest Alerts

General
Southwest Operations, Eastampton,
10/14/2019 6:50:27 PM
Southwest Operations, Eastampton, This is an important message from New Jersey American Water. New Jersey American Water will be working on a water main in Eastampton. Weather Permitting, the project will start on Tuesday, October 15th at 7:00 AM and be completed by approximately 4:00 PM. As a result of these repairs customers on the following streets, Jacksonville Smithville Road, may experience NO WATER, LOW PRESSURE, DISCOLORED WATER. Repairs are expected to take 9 hours before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, run the cold water only at the lowest level of the house for about 3 to 5 minutes so that it clears before using. We apologize for any inconvenience, and thank you for your patience while repairs are being made.
For detailed information click here

General
Short Hills, Springfield
10/14/2019 1:01:42 PM
Short Hills, Springfield This is an important message from New Jersey American Water. New Jersey American Water will be making improvements to our system in Springfield. Weather Permitting, the project will start on October 14th at 10:00 a.m. and be completed by approximately October 14th at 3:00 p.m. As a result of these repairs customers on the following street Cain Street, South Maple Avenue, Joanne Way may experience NO WATER, LOW PRESSURE, DISCOLORED WATER Repairs are expected to take five hours before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, run the cold water only at the lowest level of the house for about 3 to 5 minutes so that it clears before using. We apologize for any inconvenience and thank you for your patience while repairs are being made.
For detailed information click here

General
Fire Road: Ocean City
10/14/2019 12:00:24 PM
Fire Road: Ocean City This is an important message from New Jersey American Water. New Jersey American Water is preparing to replace aging water main in your neighborhood along Tioga Terrace between 13th Street and 14th Street. Weather permitting, our contractor will begin work the week of October 14th between the hours of 7:00 a.m. and 4:00 p.m. Residents should be alert for local traffic detours during construction hours. Service will be maintained during the new pipeline installation unless otherwise notified. All disturbed areas will be temporarily restored during construction with final concrete and asphalt restorations scheduled after the pipeline project is complete. For more information visit our website at www.newjerseyamwater.com, under the Alerts Notifications section or call our customer service center 1.800.272.1325. We thank you for your cooperation.
For detailed information click here

General
Southwest Operations, Cherry Hill,
10/14/2019 11:58:23 AM
Southwest Operations, Cherry Hill, This is an important message from New Jersey American Water. New Jersey American Water will be working on a water main in Cherry Hill. Weather Permitting, the project will start on Monday, October 14th at 9:AM and be completed by approximately 12:00 PM. As a result of these repairs customers on the following streets, Brookmeade Drive, Grass Road, Parkwood Road, may experience NO WATER, LOW PRESSURE, DISCOLORED WATER. Repairs are expected to take 3 hours before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, run the cold water only at the lowest level of the house for about 3 to 5 minutes so that it clears before using. We apologize for any inconvenience, and thank you for your patience while repairs are being made.
For detailed information click here

General
2019.10.14: Oakhurst: Replacing Fire Hydrant
10/11/2019 8:29:12 PM
2019.10.14: Oakhurst: Replacing Fire Hydrant This is an important message from New Jersey American Water. New Jersey American Water will be Replacing a Fire Hydrant in Oakhurst. Weather Permitting, the project will start on Tuesday October 15th at 10:00 A.M. and be completed by approximately October 15th by 6:00 P.M. As a result of these repairs customers on the following streets Elberon Blvd, Norwood Ave, Wilson Ave, Michael Ave, Lawrence Ave and Berger Ave may experience No Water, Low Pressure and Discolored Water. Repairs are expected to take eight hours before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, run the cold water only at the lowest level of the house for about 3 to 5 minutes so that it clears before using. We apologize for any inconvenience, and thank you for your patience while repairs are being made.
For detailed information click here

General
Ocean City: Atlantic Avenue
10/11/2019 8:00:12 PM
Ocean City: Atlantic Avenue This is an important message from New Jersey American Water. New Jersey American Water will be replacing a water valve in Ocean City. Weather Permitting, the project will start on Monday, October 14th at 9 a.m. As a result of these repairs customers on the following streets, Atlantic Avenue, 5th Street, may experience NO WATER, LOW PRESSURE, DISCOLORED WATER Repairs are expected to take 7 hours before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, run the cold water only at the lowest level of the house for about 3 to 5 minutes so that it clears before using. We apologize for any inconvenience, and thank you for your patience while repairs are being made.
For detailed information click here

General
Southwest Operations, Cherry Hill,
10/11/2019 6:27:14 PM
Southwest Operations, Cherry Hill, This is an important message from New Jersey American Water. New Jersey American Water will be working on a water main in Cherry Hill. Weather Permitting, the project will start on Monday, October 14th at 7:00 AM and be completed by approximately 4:00 PM. As a result of these repairs customers on the following streets, Brookmead Drive, Brownwood Drive, may experience NO WATER, LOW PRESSURE, DISCOLORED WATER. Repairs are expected to take 9 hours before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, run the cold water only at the lowest level of the house for about 3 to 5 minutes so that it clears before using. We apologize for any inconvenience, and thank you for your patience while repairs are being made.
For detailed information click here

General
Southwest Operations, Cinnaminson,
10/11/2019 6:13:14 PM
Southwest Operations, Cinnaminson, This is an important message from New Jersey American Water. New Jersey American Water will be working on a water main in Cinnaminson. Weather Permitting, the project will start on Tuesday, October 15th at 9:00 AM and be completed by approximately 3:00 PM. As a result of these repairs customers on the following streets, State Highway 130 and Wynwood Drive, may experience NO WATER, LOW PRESSURE, DISCOLORED WATER. Repairs are expected to take 6 hours before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, run the cold water only at the lowest level of the house for about 3 to 5 minutes so that it clears before using. We apologize for any inconvenience, and thank you for your patience while repairs are being made.
For detailed information click here

Emergency
Belle Mead, Princeton
10/11/2019 2:51:21 PM
Belle Mead, Princeton New Jersey American Water crews are making emergency repairs on a John St beginning at 10:30am in Princeton. As a result, of these repairs customers on the following streets may experience NO WATER, LOW PRESSURE, DISCOLORED WATER; between Clay St and Lytle St. Repairs are expected to take about eight hours before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, run the cold water only at the lowest level of the house for about 3 to 5 minutes so that it clears before using. Repeat this flushing step once or twice within an hour as necessary until the water clears. We apologize for any inconvenience, and thank you for your patience while repairs are being made. For more information, and a map of the affected area, log on to our website at www.newjerseyamwater.com, and select Alert Notifications.
For detailed information click here

Emergency
Southwest Operations, Cherry Hill,
10/11/2019 1:17:31 PM
Southwest Operations, Cherry Hill, New Jersey American Water crews are making emergency repairs on a water hydrant beginning at 9:00 AM in Cherry Hill. As a result, of these repairs customers on the following streets may experience NO WATER, LOW PRESSURE, DISCOLORED WATER; Sharrowvale Road. Repairs are expected to take 3 hours before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, run the cold water only at the lowest level of the house for about 3 to 5 minutes so that it clears before using. We apologize for any inconvenience, and thank you for your patience while repairs are being made.
For detailed information click here

General
E. Gibbsboro Rd.Lindenwold.Southwest Operations.Planned
10/11/2019 12:01:20 PM
E. Gibbsboro Rd.Lindenwold.Southwest Operations.Planned This is an important message from New Jersey American Water. New Jersey American Water will be repairing a hydrant and a valve box in Lindenwold. Weather Permitting, the project will start on Monday, October 14th from 9 a.m. to 3 p.m. As a result of these repairs customers on the following streets East Gibbsboro Road from South White Horse Pike to Cooper Avenue may experience NO WATER, LOW PRESSURE, and or DISCOLORED WATER. Repairs are expected to take 6 hours before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, run the cold water only at the lowest level of the house for about 3 to 5 minutes so that it clears before using. We apologize for any inconvenience, and thank you for your patience while repairs are being made.
For detailed information click here

General
Winslow.Southern Operations.Flushing
10/11/2019 12:01:09 PM
Winslow.Southern Operations.Flushing This is an important message from New Jersey American Water. New Jersey American Water will begin routine flushing of the water distribution system in your area Monday October 14th thru Saturday, October 19th 8 a.m. to 10 p.m. to ensure that you continue to receive high-quality water service. Flushing also allows us to monitor and maintain fire hydrants. When crews are working in your area, you may notice reduced pressure or discolored water. If your water is discolored, let it run until it runs clear before using. This should only take a few minutes.
For detailed information click here

General
Fire Road: Northfield: Planned Work
10/10/2019 9:31:03 PM
Fire Road: Northfield: Planned Work This is an important message from New Jersey American Water. New Jersey American Water is almost finished with the construction work going on in your area. The last phase involves tying in our newly installed water mains to the existing water mains. Please be aware that your WATER WILL BE TEMPORARILY SHUT OFF for a few hours while this work is being completed. Weather permitting, our contractor will begin work on Friday, October 11th between the hours of 9:00 a.m. and 3:00 p.m. Please prepare yourself to be without water between those hours. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, run the cold water only at the lowest level of the house for about 3 to 5 minutes so that it clears before using. We apologize for any inconvenience this may cause. For more information visit our website at www.newjerseyamwater.com, under the Alerts Notifications section or call our customer service center 1.800.272.1325. We thank you for your cooperation.
For detailed information click here

General
Fire Road: Pleasantville: Planned Work
10/10/2019 8:17:53 PM
Fire Road: Pleasantville: Planned Work This is an important message from New Jersey American Water. New Jersey American Water is almost finished with the construction work going on in your area. The last phase involves tying in our newly installed water mains to the existing water mains. Please be aware that your WATER WILL BE TEMPORARILY SHUT OFF for a few hours while this work is being completed. Weather permitting, our contractor will begin work on Friday, October 11th between the hours of 9:00 a.m. and 3:00 p.m. Please prepare yourself to be without water between those hours. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, run the cold water only at the lowest level of the house for about 3 to 5 minutes so that it clears before using. We apologize for any inconvenience this may cause. For more information visit our website at www.newjerseyamwater.com, under the Alerts Notifications section or call our customer service center 1.800.272.1325. We thank you for your cooperation.
For detailed information click here

Emergency
Southwest Operations: Delran: Emergency Main Repair
10/10/2019 7:18:32 PM
Southwest Operations: Delran: Emergency Main Repair New Jersey American Water crews are making emergency repairs on a leaking valve beginning at 11:30 P.M. in Delran. As a result, of these repairs customers on the following streets may experience NO WATER, LOW PRESSURE, DISCOLORED WATER; North 23rd Street and Federal Street. Repairs are expected to take 6 hours before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, run the cold water only at the lowest level of the house for about 3 to 5 minutes so that it clears before using. We apologize for any inconvenience, and thank you for your patience while repairs are being made.
For detailed information click here

Extended Alerts

water outages
  • 2019 Fall Hydrant Flushing Schedule

    Statewide
    Issued: 03/04/2019
    Start Time: 6:30 a.m. To End Time: 6:30 p.m.
    Expires: 12/31/2019
    Contact: Customer Service Center
    1-800-272-1325
    Each year, New Jersey American Water scrubs our pipes in the nearly 200 communities we serve. This is an essential part of our system mainte...
  • Water Quality Notice for Parts of Monmouth & Ocean Counties

    Monmouth & Ocean Counties
    Issued: 09/27/2019
    Start Time: 09/27/2019 To End Time: 10/27/2019
    Expires: 10/27/2019
    Contact: Customer Service Center
    1-800-272-1325
    New Jersey American Water is proud to be your local water service provider, and we are committed to providing you with the highest quality w...