Latest Alerts

General
Shrewsbury, Allenhurst,
7/7/2020 1:56:31 PM
Shrewsbury, Allenhurst, This is an important message from New Jersey American Water. New Jersey American Water will begin emergency flushing of the water distribution system in your area Tuesday, July 7th from 9:30 AM to 10:30 AM to ensure that you continue to receive high-quality water service. Flushing also allows us to monitor and maintain fire hydrants. This work is essential for safe, reliable water service and its in coordination and compliance with all federal, state and local agencies and directives. When crews are working in your area, you may notice reduced pressure or discolored water. If your water is discolored, run the cold water only at the lowest level of the house for about 3 to 5 minutes so that it clears before using. Repeat this flushing step once or twice within an hour as necessary until the water clears. For your safety and the safety of our employees, please do not approach them while they work. If you have a question, please call us at 1-800-272-1325. For more information log on to our website at www.newjerseyamwater.com, and select Alert Notifications. Thank you.
For detailed information click here

General
Fire Road, Egg Harbor Township, Mason Ave, Planned work will begin July 7th
7/6/2020 8:45:08 PM
Fire Road, Egg Harbor Township, Mason Ave, Planned work will begin July 7th New Jersey American Water will be Replacing a Hydrant in Egg Harbor Township. This work is essential for safe, reliable water service and is in coordination and compliance with all federal, state and local agencies and directives. Weather permitting, the project will start on July 7th and be completed by approximately July 7th. As a result of these repairs customers on the following streets Mason Avenue may experience NO WATER, LOW PRESSURE and DISCOLORED WATER Repairs are expected to take 6 hours before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, run the cold water only at the lowest level of the house for about 3 to 5 minutes so that it clears before using. Repeat this flushing step once or twice within an hour as necessary until the water clears. For your safety and the safety of our employees, please do not approach our crews while they work. If you have a question, please call us at 1-800-272-1325. For more information, log on to our website at www.newjerseyamwater.com, and select Alert Notifications. Thank you for your patience while we make this improvement to better serve you
For detailed information click here

General
Fire Road, Egg Harbor Township, Athens, Planned Work will begin July 7th
7/6/2020 8:30:16 PM
Fire Road, Egg Harbor Township, Athens, Planned Work will begin July 7th New Jersey American Water will be Replacing a Hydrant in Egg Harbor Township. This work is essential for safe, reliable water service and is in coordination and compliance with all federal, state and local agencies and directives. Weather permitting, the project will start on July 7th and be completed by approximately July 7th. As a result of these repairs customers on the following streets Athens Avenue may experience NO WATER, LOW PRESSURE and DISCOLORED WATER Repairs are expected to take 6 hours before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, run the cold water only at the lowest level of the house for about 3 to 5 minutes so that it clears before using. Repeat this flushing step once or twice within an hour as necessary until the water clears. For your safety and the safety of our employees, please do not approach our crews while they work. If you have a question, please call us at 1-800-272-1325. For more information, log on to our website at www.newjerseyamwater.com, and select Alert Notifications. Thank you for your patience while we make this improvement to better serve you.
For detailed information click here

Emergency
Southwest Operations, Oaklyn,
7/3/2020 6:11:18 PM
Southwest Operations, Oaklyn, New Jersey American Water crews are making emergency repairs on a water main beginning at 11:00 PM in Oaklyn. As a result, of these repairs customers on the following streets may experience NO WATER, LOW PRESSURE, DISCOLORED WATER; White Horse Pike, West Beechwood Avenue, West Lakeview Avenue, East Bettlewood Avenue. Repairs are expected to take 9 HOURS hours before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, run the cold water only at the lowest level of the house for about 3 to 5 minutes so that it clears before using. Repeat this flushing step once or twice within an hour as necessary until the water clears. For your safety and the safety of our employees, please do not approach them while they work. If you have a question, please call us at 1-800-272-1325. For more information, and a map of the affected area, log on to our website at www.newjerseyamwater.com, and select Alert Notifications. We apologize for any inconvenience, and thank you for your patience while repairs are being made.
For detailed information click here

Emergency
Belle Mead, Bridgewater
7/2/2020 1:12:19 PM
Belle Mead, Bridgewater New Jersey American Water crews are making emergency repairs on a water main break on Sunset Ridge in Bridgewater. As a result, of these repairs customers on the following streets may experience NO WATER, LOW PRESSURE, DISCOLORED WATER; Sunset Ridge to Buxton Road. Repairs are expected to take six hours before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, run the cold water only at the lowest level of the house for about 3 to 5 minutes so that it clears before using. Repeat this flushing step once or twice within an hour as necessary until the water clears. For your safety and the safety of our employees, please do not approach our crews while they work. We apologize for any inconvenience, and thank you for your patience while repairs are being made. For more information, and a map of the affected area, log on to our website at www.newjerseyamwater.com, and select Alert Notifications.
For detailed information click here

General
Fire Road: Egg Harbor Township: Planned Work
7/1/2020 10:40:01 PM
Fire Road: Egg Harbor Township: Planned Work New Jersey American Water will be replacing a hydrant in Egg Harbor Township. This work is essential for safe, reliable water service and is in coordination and compliance with all federal, state and local agencies and directives. Weather permitting, the project will start on Thursday, July 02 at 8:00 A.M and be completed by approximately Thursday, July 02 at 3:00 P.M. As a result of these repairs customers on the following streets Bayport Drive may experience NO WATER, LOW PRESSURE, DISCOLORED WATER. Repairs are expected to take 7 hours before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, run the cold water only at the lowest level of the house for about 3 to 5 minutes so that it clears before using. Repeat this flushing step once or twice within an hour as necessary until the water clears. For your safety and the safety of our employees, please do not approach our crews while they work. If you have a question, please call us at 1-800-272-1325. For more information, log on to our website at www.newjerseyamwater.com, and select Alert Notifications. Thank you for your patience while we make this improvement to better serve you.
For detailed information click here

Emergency
2020.07.01: Somerville E Spring St main break
7/1/2020 7:16:50 PM
2020.07.01: Somerville E Spring St main break New Jersey American Water crews are making emergency repairs on a water main on East Spring St in Somerville. As a result, of these repairs customers on the following streets may experience NO WATER, LOW PRESSURE, DISCOLORED WATER; East Spring Street between Culver Street and North Gaston Ave.Repairs are expected to take 2 hours before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, run the cold water only at the lowest level of the house for about 3 to 5 minutes so that it clears before using. Repeat this flushing step once or twice within an hour as necessary until the water clears. For your safety and the safety of our employees, please do not approach our crews while they work. We apologize for any inconvenience, and thank you for your patience while repairs are being made. For more information, and a map of the affected area, log on to our website at www.newjerseyamwater.com, and select Alert Notifications.
For detailed information click here

Emergency
Passey Gardens.Long Branch.Shrewsbury.Emergency
7/1/2020 2:16:54 PM
Passey Gardens.Long Branch.Shrewsbury.Emergency New Jersey American Water crews are making emergency repairs on a main beginning at 10 a.m. in Long Branch. As a result, of these repairs customers on the following streets may experience WATER, LOW PRESSURE, and or DISCOLORED WATER; Passey Gardens, Ocean Boulevard and Howland Avenue. Repairs are expected to take 6 hours before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, run the cold water only at the lowest level of the house for about 3 to 5 minutes so that it clears before using. Repeat this flushing step once or twice within an hour as necessary until the water clears. For your safety and the safety of our employees, please do not approach them while they work. If you have a question, please call us at 1-800-272-1325. For more information, and a map of the affected area, log on to our website at www.newjerseyamwater.com, and select Alert Notifications. We apologize for any inconvenience, and thank you for your patience while repairs are being made.
For detailed information click here

Emergency
Short Hills Berkeley Heights Repairs
7/1/2020 2:00:02 PM
Short Hills Berkeley Heights Repairs New Jersey American Water crews are making emergency repairs on a faulty valve beginning at 11:30 a.m. on July 1st in Berkeley Heights. As a result of these repairs customers on the following streets may experience NO WATER, LOW PRESSURE, DISCOLORED WATER; Cedar Green Lane Repairs are expected to take one and a half hours before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, run the cold water only at the lowest level of the house for about 3 to 5 minutes so that it clears before using. Repeat this flushing step once or twice within an hour as necessary until the water clears. For your safety and the safety of our employees, please do not approach them while they work. If you have a question, please call us at 1-800-272-1325. For more information, and a map of the affected area, log on to our website at www.newjerseyamwater.com, and select Alert Notifications. We apologize for any inconvenience and thank you for your patience while repairs are being made.
For detailed information click here

Emergency
2020.06.30: Eatontown: Main Break
6/30/2020 6:56:54 PM
2020.06.30: Eatontown: Main Break New Jersey American Water crews are making emergency repairs on a main break beginning at 2:30 P. M. in Eatontown. As a result, of these repairs customers on the following streets may experience no water, low pressure and discolored water; State Highway 35 (Main St),Broad St, Lewis St and West St. Repairs are expected to take 14 hours before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, run the cold water only at the lowest level of the house for about 3 to 5 minutes so that it clears before using. Repeat this flushing step once or twice within an hour as necessary until the water clears. For your safety and the safety of our employees, please do not approach them while they work. If you have a question, please call us at 1-800-272-1325. For more information, and a map of the affected area, log on to our website at www.newjerseyamwater.com, and select Alert Notifications. We apologize for any inconvenience, and thank you for your patience while repairs are being made.
For detailed information click here

Emergency
Belle Mead, Manville
6/30/2020 3:33:20 PM
Belle Mead, Manville This is a message from New Jersey American Water. Today June 30th 2020, New Jersey American Water is making emergency repairs to a 36” transmission main located on Van Veghten Drive in Bridgewater Township off of Finderne Ave. Estimated repair time is 8 hours. During the repair window customers in the Manville Borough area may experience higher or lower than normal pressure along with cloudy and or discolored water as we work to maintain water service to all of our customers. Following completion of the repairs if your water is still discolored, run the cold water only at the lowest level of the house for about 3 to 5 minutes so that it clears before using. Repeat this flushing step once or twice within an hour as necessary until the water clears. We apologize for any inconvenience, and thank you for your patience while repairs are being made. For your safety and the safety of our employees, please do not approach our crews while they work. For more information, and a map of the affected area, log on to our website at www.newjerseyamwater.com, and select Alert Notifications.
For detailed information click here

Emergency
Belle Mead, Bridgewater Township
6/30/2020 12:35:10 PM
Belle Mead, Bridgewater Township This is an important message from New Jersey American Water. Today June 30th 2020, New Jersey American Water will be making emergency repairs to a 36” transmission main located on Van Veghten Drive in Bridgewater Township off of Finderne Ave. Estimated repair time is 8 hours. During the repair window customers in the following areas may experience lower than normal pressure while the main is being repaired. Affected areas include: Bridgewater Township, Branchburg Township, Readington Township, Raritan Township, Raritan Borough and Somerville Borough. While we do not anticipate the follow, please note that when service is restored, customers may experience cloudy and or discolored water. If your water is discolored, run the cold water only at the lowest level of the house for about 3 to 5 minutes so that it clears before using. Repeat this flushing step once or twice within an hour as necessary until the water clears. We apologize for any inconvenience, and thank you for your patience while repairs are being made. For your safety and the safety of our employees, please do not approach our crews while they work. For more information, and a map of the affected area, log on to our website at www.newjerseyamwater.com, and select Alert Notifications.
For detailed information click here

Emergency
Short Hills Summit Hydrant Repair
6/30/2020 12:00:52 PM
Short Hills Summit Hydrant Repair New Jersey American Water crews are making emergency repairs on a leaking hydrant beginning at 11:30 a.m. on June 30th in Summit. As a result of these repairs customers on the following streets may experience NO WATER, LOW PRESSURE, DISCOLORED WATER; Ashland Road Repairs are expected to take one and a half hours before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, run the cold water only at the lowest level of the house for about 3 to 5 minutes so that it clears before using. Repeat this flushing step once or twice within an hour as necessary until the water clears. For your safety and the safety of our employees, please do not approach them while they work. If you have a question, please call us at 1-800-272-1325. For more information, and a map of the affected area, log on to our website at www.newjerseyamwater.com, and select Alert Notifications. We apologize for any inconvenience and thank you for your patience while repairs are being made.
For detailed information click here

Emergency
Short Hills Summit Repairs
6/30/2020 12:00:36 PM
Short Hills Summit Repairs New Jersey American Water crews are making emergency repairs on a leaking valve beginning at 12:30 p.m. on June 30th in Summit. As a result of these repairs customers on the following streets may experience NO WATER, LOW PRESSURE, DISCOLORED WATER; Ashwood Road, Ashwood Court Repairs are expected to take one and a half hours before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, run the cold water only at the lowest level of the house for about 3 to 5 minutes so that it clears before using. Repeat this flushing step once or twice within an hour as necessary until the water clears. For your safety and the safety of our employees, please do not approach them while they work. If you have a question, please call us at 1-800-272-1325. For more information, and a map of the affected area, log on to our website at www.newjerseyamwater.com, and select Alert Notifications. We apologize for any inconvenience and thank you for your patience while repairs are being made.
For detailed information click here

Emergency
Southwest Operations, Oaklyn,
6/29/2020 3:08:31 PM
Southwest Operations, Oaklyn, New Jersey American Water crews are making emergency repairs on a water main beginning at 11:00 AM in Oaklyn. As a result, of these repairs customers on the following streets may experience NO WATER, LOW PRESSURE, DISCOLORED WATER; Coldsprings Avenue. Repairs are expected to take 6 hours before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, run the cold water only at the lowest level of the house for about 3 to 5 minutes so that it clears before using. Repeat this flushing step once or twice within an hour as necessary until the water clears. For your safety and the safety of our employees, please do not approach them while they work. If you have a question, please call us at 1-800-272-1325. For more information, and a map of the affected area, log on to our website at www.newjerseyamwater.com, and select Alert Notifications. We apologize for any inconvenience, and thank you for your patience while repairs are being made.
For detailed information click here

Extended Alerts

water outages
  • 2020 Hydrant Flushing Schedule

    Statewide
    Issued: 02/26/2020
    Start Time: 8:00 a.m To End Time: 12:00 p.m
    Expires: 12/31/2020
    Contact: Customer Service Center
    1-800-272-1325
    An Essential part of our system maintenance program Click here to view the current 2020 Flushing Schedule.  *Please note that th...
  • New Jersey American Water Requests Odd/Even Watering in Monmouth and Ocean Counties

    Monmouth & Ocean Counties
    Issued: 6/10/2020
    Start Time: 12:00 PM To End Time: 10/1/2020
    Expires: 12:00 PM
    Contact: Customer Service Center
    1-800-272-1325
    Customers Asked to Begin Conserving Water Now to Avoid Possible Summer Restriction Later In preparation for the summer season and as lawn...