Latest Alerts

Emergency
Belle Mead, Somerville
8/14/2018 3:09:35 PM
Belle Mead, Somerville This is an important message from New Jersey American Water. Crews are repairing a water main break along fourth street in Somerville. It is estimated that repairs will be completed by approximately 2 P M. Customers along the following streets may have low pressure, no water, discolored and or cloudy water while repairs are being made: Fourth Street and Center Place. If you experience cloudy and or discolored water after repairs are complete, open a cold water faucet from the closest point where the pipe enters the property and allow the water to flow for approximately 5 to 10 minutes. Repeat this flushing step once or twice within an hour as necessary until the water clears. We apologize for any inconvenience.
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Emergency
Southwest Operations, Cherry Hill,
8/13/2018 4:38:14 PM
Southwest Operations, Cherry Hill, New Jersey American Water crews are making emergency repairs on a water main beginning at 12:00 P.M. on Lucerne Boulevard and Geneva Lane in Cherry Hill. As a result, of these repairs customers on the following streets may experience NO WATER, LOW PRESSURE AND DISCOLORED WATER. Repairs are expected to take 6 before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, run the cold water only at the lowest level of the house for about 3 to 5 minutes so that it clears before using. We apologize for any inconvenience, and thank you for your patience while repairs are being made.
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General
Shrewsbury: Union Beach
8/10/2018 9:30:35 PM
Shrewsbury: Union Beach This is an important message from New Jersey American Water. We are currently inspecting fire hydrants in your area. These inspections are part of our annual maintenance program to ensure the fire hydrants are in good working order. Please note that we are not flushing hydrants, but there is a possibility that customers may experience a brief period of discolored water. If you experience cloudy and/or discolored water, open a cold water faucet from the closest point where the water pipe enters the property and allow the water to flow for approximately 5 to 10 minutes. Thank you for your patience in this matter.
For detailed information click here

General
Shrewsbury: West Long Branch
8/10/2018 9:30:10 PM
Shrewsbury: West Long Branch This is an important message from New Jersey American Water. We are currently inspecting fire hydrants in your area. These inspections are part of our annual maintenance program to ensure the fire hydrants are in good working order. Please note that we are not flushing hydrants, but there is a possibility that customers may experience a brief period of discolored water. If you experience cloudy and/or discolored water, open a cold water faucet from the closest point where the water pipe enters the property and allow the water to flow for approximately 5 to 10 minutes. Thank you for your patience in this matter.
For detailed information click here

General
Fire Road, Galloway Township
8/8/2018 10:00:27 PM
Fire Road, Galloway Township This is an important message from New Jersey American Water. Our contractor, Pioneer Pipe, will be installing new water mains on these six streets. Zenia Avenue, Adams Avenue, Buchanan Avenue, Coolidge Avenue, Garfield Avenue and Johnson Avenue. A hand delivered notice was distributed to those homes which may be impacted by road closures. Weather Permitting, the project will start on August 9, 2018 with four to five days construction on each street. It may be possible for customers near the new main connection to experience cloudy and or discolored water. If your water is discolored, run the cold water only at the lowest level of the house for about 3 to 5 minutes so that it clears before using. We apologize for any inconvenience, and thank you for your patience while these capital improvements are being made.
For detailed information click here

General
Fire Road: Middle Township
8/6/2018 9:00:14 PM
Fire Road: Middle Township This is an important update from New Jersey American Water. Our Contractor will be installing a water main under the Garden State Parkway from Parkway Drive to Moore Road starting on Monday, August 6, 2018 at 7pm and ending by approximately Saturday, August 11, 2018 at 7am. This work is required to be completed as a continuous twenty-four hour operation. It is not anticipated that any interruption of service will occur. We apologize for any inconvenience and thank you for your patience while this capital improvement is being made.
For detailed information click here

General
Fire Road: Galloway Township
8/3/2018 9:30:17 PM
Fire Road: Galloway Township This is an important message from New Jersey American Water. Our contractor Pioneer Pipe Contactors, will be installing a new water main on the following streets: Zenia Avenue at West Jimmie Leeds Road, Adams Avenue between Poplar Avenue and Nectar Avenue, Buchanan Avenue between Vine Avenue and Upas Avenue, Coolidge Avenue between Willow Avenue and Upas Avenue, Garfield Avenue between Spruce Avenue and Redwood Avenue, Johnson Avenue between Poplar Avenue and Nectar Avenue. Starting on or about Monday August 6th, 2018 and lasting approximately four weeks. You will be notified prior to any scheduled water service interruptions by our Contractor or Inspector. During this work period, customers might experience cloudy or discolored water. If your water is discolored, wait until it runs clear before using. This should typically take only a few minutes. Thank you for your patience while the new water main is installed.
For detailed information click here

General
Shrewsbury, Rumson
8/3/2018 9:15:09 PM
Shrewsbury, Rumson This is an important message from New Jersey American Water. We are currently inspecting fire hydrants in your area. These inspections are part of our annual maintenance program to ensure the fire hydrants are in good working order. Please note that we are not flushing hydrants, but there is a possibility that customers may experience a brief period of discolored water. If you experience cloudy and/or discolored water, open a cold water faucet from the closest point where the water pipe enters the property and allow the water to flow for approximately 5 to 10 minutes. Thank you for your patience in this matter.
For detailed information click here

General
Shrewsbury, Fair Haven
8/3/2018 9:00:30 PM
Shrewsbury, Fair Haven This is an important message from New Jersey American Water. We are currently inspecting fire hydrants in your area. These inspections are part of our annual maintenance program to ensure the fire hydrants are in good working order. Please note that we are not flushing hydrants, but there is a possibility that customers may experience a brief period of discolored water. If you experience cloudy and/or discolored water, open a cold water faucet from the closest point where the water pipe enters the property and allow the water to flow for approximately 5 to 10 minutes. Thank you for your patience in this matter.
For detailed information click here

General
Belle Mead
8/3/2018 3:23:14 PM
Belle Mead New Jersey American Water crews are scheduled to make repairs to our underground equipment at your property between August 4th and August 14th 2018 , weather permitting. Work is typically performed in one day between approximately 8:30 a.m. and 4:30 p.m., Monday through Friday. Permanent restoration will be completed by our contractor, typically within approximately 60 days, weather permitting. You may experience a temporary disruption of water service while work is being performed. If your water is discolored, simply run the cold water for a few minutes until it clears. We apologize for any inconvenience. For further assistance, please contact our customer service center at 1-800-272-1325.
For detailed information click here

General
Lakewood: Bay Head: Mantoloking: Brick: Toms River: Lavalette
8/3/2018 12:00:38 PM
Lakewood: Bay Head: Mantoloking: Brick: Toms River: Lavalette This is an important message from New Jersey American Water. New Jersey American Water will begin routine inspection of the water distribution system in your area Saturday, August 4th at 8:00 A.M. to ensure that you continue to receive high-quality water service. Flushing also allows us to monitor and maintain fire hydrants. When crews are working in your area, you may notice reduced pressure or discolored water. If your water is discolored, let it run until it runs clear before using. This should only take a few minutes.
For detailed information click here

General
Fire Road: Middle Township: Planned Work
7/31/2018 10:00:20 PM
Fire Road: Middle Township: Planned Work This is an important message from New Jersey American Water. New Jesey American Water will be installing a new water main beneath the Garden State Parkway in Middle Township. Weather Permitting, the project will start on August First and be completed by approximately August Fifth. As a result of these repairs customers on the following streets Route Nine, Parkway Drive, Moore Road may experience INSERT POSSIBLE ISSUES, NO WATER, LOW PRESSURE, DISCOLORED WATER Maintenance will be ongoing for 24 hours per day until the project is complete. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, run the cold water only at the lowest level of the house for about 3 to 5 minutes so that it clears before using. We apologize for any inconvenience, and thank you for your patience while repairs are being made.
For detailed information click here

General
Belle Mead, Somerville
7/30/2018 3:02:39 PM
Belle Mead, Somerville This is an important message from New Jersey American Water. New Jersey American Water Contractor Montana will be installing new water main along Mechanic Street. Mechanic St will be closed during work hours between 7 a m and 5 p m. Work is expected to be completed by August 13, 2018, weather permitting. During construction, customers in the area might experience temporary service interruptions, discolored water and/or lower than normal water pressure. Crews will work as quickly as possible to shorten the length of these temporary inconveniences. Permanent restoration will be completed within 3o days after work has been completed, weather permitting. Thank you for your patience.
For detailed information click here

General
Shrewsbury: Tinton Falls
7/27/2018 9:31:03 PM
Shrewsbury: Tinton Falls This is an important message from New Jersey American Water. New Jersey American Water will begin routine inspections of the fire hydrants in your area Monday, July 30th 2018 at 8:00 A.M. to ensure that you continue to receive high-quality water service. When crews are working in your area, you may notice reduced pressure or discolored water. If your water is discolored, let it run until it runs clear before using. This should only take a few minutes.
For detailed information click here

Emergency
Belle Mead, Bridgewater
7/27/2018 7:36:29 PM
Belle Mead, Bridgewater This is an important message from New Jersey American Water. Crews have confirmed a water main break along Union Avenue between Marie and Morgan Lane in Bridgewater. It is estimated that repairs will be completed between ten p m and midnight. Customers along the following streets may have low pressure, no water, discolored and or cloudy water while repairs are being made: Union Avenue between Marie and Morgan. If you experience cloudy and or discolored water after repairs are complete, open a cold water faucet from the closest point where the pipe enters the property and allow the water to flow for approximately 5 to 10 minutes. Repeat this flushing step once or twice within an hour as necessary until the water clears. We apologize for any inconvenience.
For detailed information click here

Extended Alerts

water outages
  • 2018 Hydrant Flushing Schedule

    Statewide
    Issued: 03/04/2018
    Start Time: 6:30 a.m. To End Time: 6:30 p.m.
    Expires: 12/31/2018
    Contact: Customer Service Center
    1-800-272-1325
    Each year, New Jersey American Water scrubs our pipes in the nearly 200 communities we serve. This is an essential part of our system mainte...
  • Temporary Water Treatment Change to End in Monmouth and Ocean Counties

    Monmouth County
    Issued: 3/13/18
    Start Time: 12:00 PM To End Time: 12:00 PM
    Expires: 12/31/2018
    Contact: Customer Service Center
    1-800-272-1325
    On April 9, New Jersey American Water will resume using chloramines in water treatment at its Swimming River Water Treatment Plant in Colts ...
  • Extended Heat Wave Calls for Conserving Water Supply

    Monmouth County, Ocean County
    Issued: 07/02/2018
    Start Time: 12:00 PM To End Time: 12:00 AM
    Expires: 07/14/2018
    Contact: Customer Service Center
    1-800-272-1325
    Given the current series of hot dry days the region is experiencing, New Jersey American Water is asking that customers in its Monmouth and ...