Latest Alerts

Emergency
Fire Road, Pleasantville
6/20/2018 5:15:33 PM
Fire Road, Pleasantville New Jersey American Water crews are making emergency repairs on a main beginning at 1 p m in Pleasantville. As a result, of these repairs customers on the following streets may experience NO WATER, LOW PRESSURE, DISCOLORED WATER: the 100 block of Wellington Avenue and the 700 block of Oxford Avenue. Repairs are expected to take 4 hours before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, run the cold water only at the lowest level of the house for about 3 to 5 minutes so that it clears before using. We apologize for any inconvenience, and thank you for your patience while repairs are being made.
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Emergency
Fire Road, Ocean City
6/14/2018 4:04:16 PM
Fire Road, Ocean City New Jersey American Water crews are making emergency repairs on a main leak beginning at 1 p m in Ocean City. As a result, of these repairs customers on the following streets may experience, NO WATER, LOW PRESSURE, DISCOLORED WATER; West Avenue from Third Street to Fourth Street. Repairs are expected to take 5 hours before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, run the cold water only at the lowest level of the house for about 3 to 5 minutes so that it clears before using. We apologize for any inconvenience, and thank you for your patience while repairs are being made.
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General
Southwest, Cherry Hill
6/13/2018 6:16:25 PM
Southwest, Cherry Hill This is an important message from New Jersey American Water. New Jersey American Water crews will be working on a water main along Springdale Road in the Township of Cherry Hill from Wednesday June 13th to Friday June 15th. Work will be performed between the hours of 7 pm and 5 am. The following streets may be affected: Morris Drive, from County Club Drive to Springdale Road. Customers may experience some discolored water or lower than normal water pressure. Traffic disruptions are also possible during the water main installation. Crews will work as quickly and safely as possible to shorten the length of these temporary inconveniences, thank you for your patience.
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Emergency
Belle Mead, Jamesburg and Monroe Township
6/13/2018 4:04:31 PM
Belle Mead, Jamesburg and Monroe Township This is an important message from New Jersey American Water. New Jersey American Water Crews have restored water service across Jamesburg and Monroe Township. Customers within Jamesburg and Monroe may continue to experience low pressure while the distribution system restabilizes. If you experience cloudy and or discolored water, open a cold water faucet from the closest point where the pipe enters the property and allow the water to flow for approximately 5 to 10 minutes. Repeat this flushing step once or twice within an hour as necessary until the water clears. Thank you for your patience and understanding.
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General
Fire Road, Ocean City
6/13/2018 4:00:15 PM
Fire Road, Ocean City This is an important message from New Jersey American Water. New Jersey American Water will be tying in a main on West Avenue between Fourth Street and Fifth Street, weather permitting. The project will start on Thursday June 14 at 9:00 a.m. and will be completed by approximately 4 p m. As a result of these repairs customers on the following streets may experience NO WATER, LOW PRESSURE, DISCOLORED WATER: West Avenue between Fourth Street and Fifth Street. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, run the cold water only at the lowest level of the house for about 3 to 5 minutes so that it clears before using. We apologize for any inconvenience, and thank you for your patience while repairs are being made.
For detailed information click here

Emergency
Shrewsbury, Holmdel and Hazlet
6/12/2018 2:02:41 PM
Shrewsbury, Holmdel and Hazlet This is an important message from New Jersey American Water. New Jersey American Water will begin routine flushing of the water distribution system in your area starting Tuesday, June 12th between the hours of 8 a m and 4 p m through Friday, June 29th to ensure that you continue to receive high-quality water service. Flushing also allows us to monitor and maintain fire hydrants. When crews are working in your area, you may notice reduced pressure or discolored water. If your water is discolored, let it run until it runs clear before using. This should only take a few minutes.
For detailed information click here

General
Shrewsbury:Neptune:Services
6/6/2018 9:00:31 PM
Shrewsbury:Neptune:Services This is an important message from New Jersey American Water. New Jersey American Water will be making infrastructure improvements in Neptune. Weather Permitting, the project will start on June 7th at 9:00 am and be completed by approximately 4:00 pm. As a result of these repairs customers on the following streets Tremont Drive between South Riverside Drive and Clinton Place may experience NO WATER, LOW PRESSURE, DISCOLORED WATER Repairs are expected to 7 hours before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, run the cold water only at the lowest level of the house for about 3 to 5 minutes so that it clears before using. We apologize for any inconvenience, and thank you for your patience while repairs are being made.
For detailed information click here

General
New Jersey: Long Branch
6/6/2018 9:00:16 PM
New Jersey: Long Branch This is an important message from New Jersey American Water. New Jersey American Water will be making infrastructure improvements in Long Branch. Weather Permitting, the project will start on June 7th at 8:30 am and be completed by approximately 5:00 pm. As a result of these repairs customers on the following streets Narragansett Avenue between Atlantic Avenue and Gansett Court may experience NO WATER, LOW PRESSURE, DISCOLORED WATER Repairs are expected to 9 hours before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, run the cold water only at the lowest level of the house for about 3 to 5 minutes so that it clears before using. We apologize for any inconvenience, and thank you for your patience while repairs are being made.
For detailed information click here

General
2018.06.06:FireRoad:Galloway:EnhancedFlushing
6/6/2018 8:32:30 PM
2018.06.06:FireRoad:Galloway:EnhancedFlushing An Important Message from New Jersey American Water New Jersey American Water will has begun an enhanced flushing of its water distribution system in your area today, June 6, 2018, through Friday, June 29, 2018 to ensure that you continue to receive high-quality water service. When crews are working in your area, you may notice reduced pressure or discolored water. If your water is discolored, wait until it runs clear before using. For more information, and a map of the affected area log on to our website at www.newjerseyamwater.com, and select Alert Notifications. Thank you.
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General
New Jersey: Long Branch
6/5/2018 9:00:22 PM
New Jersey: Long Branch This is an important message from New Jersey American Water. New Jersey American Water will be turning the water off for infrastructure improvements in Long Branch. Weather Permitting, the project will start on June 6th at 8:30 am and be completed by approximately June 6th at 4:00 pm. As a result of these repairs customers on the following streets Long Branch Avenue between Airsdale Avenue and Bay Avenue may experience NO WATER, LOW PRESSURE, DISCOLORED WATER Repairs are expected to take 8 hours before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, run the cold water only at the lowest level of the house for about 3 to 5 minutes so that it clears before using. We apologize for any inconvenience, and thank you for your patience while repairs are being made.
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General
Long Branch Avenue Planned Outage
6/4/2018 9:00:46 PM
Long Branch Avenue Planned Outage This is an important message from New Jersey American Water. New Jersey American Water will have the water off for infrastructure improvements on Tuesday June 5th. Weather Permitting, the project will start on June 5th at 10 am and be completed by approximately 4 pm. As a result of these repairs customers on the following streets Long Branch Avenue between Airsdale Avenue and Atlantic Avenue may experience no water, low pressure or discolored water. Repairs are expected to take 4 to 6 hours before water service is back to normal. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, run the cold water only at the lowest level of the house for about 3 to 5 minutes so that it clears before using. We apologize for any inconvenience, and thank you for your patience while repairs are being made.
For detailed information click here

General
Ocean/Middlesex Lakewood
6/4/2018 8:00:23 PM
Ocean/Middlesex Lakewood This is an important message from New Jersey American Water. New Jersey American Water is preparing to replace approximately 2,500 feet of aging main along Somerset Street (from East 7th Street to East Bergen Street). Weather permitting, the project will begin this week and be completed by the end of September. Work hours will generally be from 8 a.m. to 5 p.m., Monday through Friday. Work outside of these hours is not expected unless required to maintain project schedule. Final street restorations will be completed in the fall. A New Jersey American Water representative will be hand-delivering an important factsheet to your front door with more specifics related to this project including information about a temporary water service interruption at one point in the project. We thank you for your patience while we continue to invest in Lakewood.
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General
Pleasantville - Fire Road - Planned
6/4/2018 1:00:22 PM
Pleasantville - Fire Road - Planned This is an important message from New Jersey American Water. New Jersey American Water will be making repairs in Pleasantville. Weather Permitting, the project will start on Monday, June 11th thru Friday, July 6th from 7 a.m. to 5 p.m. As a result of these repairs customers may experience NO WATER, LOW PRESSURE, and or DISCOLORED WATER. When service is restored, customers may experience cloudy and or discolored water. If your water is discolored, run the cold water only at the lowest level of the house for about 3 to 5 minutes so that it clears before using. We apologize for any inconvenience, and thank you for your patience while repairs are being made.
For detailed information click here

General
NJ Flushing Howell
6/1/2018 9:00:29 PM
NJ Flushing Howell This is an important message from New Jersey American Water. New Jersey American Water will begin routine flushing of the water distribution system in your area Monday June 4th at 8 am until Saturday June 30th at 11 pm to ensure that you continue to receive high-quality water service. Flushing also allows us to monitor and maintain fire hydrants. When crews are working in your area, you may notice reduced pressure or discolored water. If your water is discolored, let it run until it runs clear before using. This should only take a few minutes.
For detailed information click here

General
Shrewsbury, Hazlet
6/1/2018 9:00:12 PM
Shrewsbury, Hazlet This is an important message from New Jersey American Water. New Jersey American Water will begin routine flushing of the water distribution system in your area from Monday, June 4th to Friday, June 29th between the hours of 8 a m and 4 p m to ensure that you continue to receive high-quality water service. Flushing also allows us to monitor and maintain fire hydrants. When crews are working in your area, you may notice reduced pressure or discolored water. If your water is discolored, let it run until it runs clear before using. This should only take a few minutes.
For detailed information click here

Extended Alerts

water outages
  • 2018 Hydrant Flushing Schedule

    Statewide
    Issued: 03/04/2018
    Start Time: 6:30 a.m. To End Time: 6:30 p.m.
    Expires: 12/31/2018
    Contact: Customer Service Center
    1-800-272-1325
    Each year, New Jersey American Water scrubs our pipes in the nearly 200 communities we serve. This is an essential part of our system mainte...
  • Temporary Water Treatment Change to End in Monmouth and Ocean Counties

    Monmouth County
    Issued: 3/13/18
    Start Time: 12:00 PM To End Time: 12:00 PM
    Expires: 12/31/2018
    Contact: Customer Service Center
    1-800-272-1325
    On April 9, New Jersey American Water will resume using chloramines in water treatment at its Swimming River Water Treatment Plant in Colts ...