Water Quality Reports Available Online for New Jersey American Water Customers

Reports show drinking water in all service areas meets quality standards

CAMDEN, N.J. – JUNE 7, 2023 – New Jersey American Water’s most recent Water Quality Reports are now available for all service areas on its website at The company is proud to report that once again, the drinking water provided to the 2.8 million New Jerseyans it serves meets or surpasses both state and federal water quality standards for all regulated substances, including lead.

“We hold ourselves to high standards when it comes to water quality and regulatory compliance, and the results of our annual water quality reports are a clear testament to our commitment to our customers,” said Mark McDonough, president of New Jersey American Water. “With a team of over 850 experienced, dedicated professionals, continued investment into our systems, and employment of leading technologies, we consistently rank among the best water companies in the nation.”

The 2023 annual water quality report (also referred to as a “consumer confidence report”) details the quality of water provided by the company to its customers using data collected from water quality testing in its local systems between January and December 2022. It highlights the substances detected in the treated drinking water in comparison to the compliance standards established by both the U.S. Environmental Protection Agency (EPA) and the New Jersey Department of Environmental Protection (NJDEP). As an additional layer of education and transparency, the report also details results of tests conducted for certain unregulated compounds, in areas where they are present and thus treated to achieve levels below recommended health guidelines.

“We encourage each of our customers to take a moment to read through the information provided in their specific community’s water quality reports to better understand their water, where it comes from, and the work New Jersey American Water does to consistently provide them with safe, clean and reliable drinking water,” said McDonough.

Customers can access the Water Quality report specific to their area by visiting the Water Quality tab on New Jersey American Water’s website and searching for their report by zip code. The company provides a video guide which shows customers how to access their reports step by step. Printed copies of the report are also available to customers who do not wish to access it online. Customers can call the company’s customer service center at 800-272-1325 to request a hard copy of their local report.

To learn more about New Jersey American Water’s commitment to water education, environmental stewardship, and quality service, visit

New Jersey American Water, a subsidiary of American Water (NYSE: AWK), is the largest investor-owned water utility in the state, providing high-quality and reliable water and wastewater services to approximately 2.8 million people. For more information, visit and follow New Jersey American Water on Twitter and Facebook.

About American Water

With a history dating back to 1886, American Water (NYSE: AWK) is the largest and most geographically diverse U.S. publicly traded water and wastewater utility company. The company employs approximately 6,500 dedicated professionals who provide regulated and regulated-like drinking water and wastewater services to an estimated 14 million people in 24 states. American Water provides safe, clean, affordable, and reliable water services to our customers to help keep their lives flowing. For more information, visit and Follow American Water on Twitter, Facebook, and LinkedIn.

Media Contacts

Erin Banes

Specialist, External Affairs