About Us

Welcome to New Jersey American Water.

We know just how important water is to daily life. It’s somehow involved in everything thing we do, everything we use. When you need it, you expect it to be there — and you expect it to be clean and safe.

That’s what our skilled teams of experts care about most, and focus on every day.

Our customers are our number one priority, and we are proud to deliver clean, safe, reliable and affordable water and wastewater services. In New Jersey we serve about 2.7 million people. To ensure your water is of the highest quality, we strictly follow regulations that are set by local authorities as well as federal standards set by the United States Environmental Protection Agency (USEPA).

Water is an integral part of life, and we take great pride in taking care of it.

Learn more about New Jersey American Water

Areas Served

Our President

Cheryl Norton

President, New Jersey American Water
Senior Vice President, Eastern Division, American Water

President-New Jersey American Water

Cheryl Norton serves as president of New Jersey American Water. She is the principal external contact for American Water in New Jersey, serving approximately 2.7 million people. In this role, she reinforces and strengthens customer, regulatory and local government relationships and drives operational and financial results for New Jersey. Additionally, she serves as senior vice president of the company’s Eastern Division, which is comprised of New Jersey, New York, Virginia and Maryland.

Norton previously served as president of Missouri American Water for three years, and in the same role for Kentucky American Water for five years. A native of northwestern Missouri near Kansas City and St. Joseph, Norton started her career with American Water in 1988 as a microbiology research technician at the company’s central laboratory in Belleville, Ill., which provides services for American Water subsidiaries across the country.From 2000 to 2007, she served as the laboratory’s director overseeing companywide chemical compliance testing. In 2007, Norton was appointed Vice President of Operations for Illinois American Water.

Norton is a member of AWWA and in 1992, she was recognized by AWWA for the most notable contribution to the science of public water supply development. She was awarded the Professional Service Award from the Illinois Section AWWA in 2006, and was named one of the “Most Influential Businesswomen of 2017” by the St. Louis Business Journal.

Norton received a bachelor’s degree in biology and a master’s degree in environmental studies from Southern Illinois University at Edwardsville.